Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 632 de 1456 opiniones" "
10 - Excelente
632
Evaluación: 8 - Bueno. 353 de 1456 opiniones" "
8 - Bueno
353
Evaluación: 6 - Aceptable. 209 de 1456 opiniones" "
6 - Aceptable
209
Evaluación: 4 - Mediocre. 126 de 1456 opiniones" "
4 - Mediocre
126
Evaluación: 2 - Terrible. 136 de 1456 opiniones" "
2 - Terrible
136
8,0/10
Limpieza
8,2/10
Personal y atención
7,4/10
Servicios
7,4/10
Estado de la propiedad e instalaciones
7,6/10
Cuidado del medio ambiente
Opiniones
6/10 Aceptable
Engel
29 abr. 2024
Le gustó: Limpieza, personal y atención
Exelente
Engel
Se hospedó 1 noche en abril de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 30 abr. 2024
Dear Engel,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
8/10 Bueno
Ricardo
Viajó con su familia y niños pequeños
13 abr. 2024
Calefacción en la alberca y más luz en cuartos
Ricardo
Se hospedó 1 noche en abril de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 15 abr. 2024
Dear Ricardo,We appreciate you taking the time to review our Regency Miami Airport by Sonesta. Thank you for your comments and your rating of the hotel. We will share your recommendations with the management team for their review and consideration.We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay for which we are really happy.We will be looking forward to the opportunity of welcoming you back soon.Regards,Regency Miami Airport by Sonesta Guest Services Team
8/10 Bueno
Horacio
31 mar. 2024
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Horacio
Se hospedó 1 noche en marzo de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 2 abr. 2024
Dear Horacio,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
6/10 Aceptable
Pedro
Viajó con su familia
22 mar. 2024
No le gustó: Personal y atención
Habitación limpia pero se sentía mucho ruido de los aviones, un ascensor estuvo malogrado toda mi estadía, en frontdesk había personal muy educado pero había también otro que era todo lo opuesto.
Pedro
Se hospedó 4 noches en marzo de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 25 mar. 2024
Estimado Pedro,Lamentamos mucho saber que su estadía no fue de su completo agrado. Apreciamos que se tomara el tiempo en compartir su experiencia con nosotros y lamentamos no haber sabido de esto antes de su partida. De igual forma, sus comentarios nos ayudan a identificar nuestros retos y a compartirlos con los equipos involucrados, para así hacer los cambios necesarios que aseguren un servicio óptimo a cada uno de nuestros huéspedes.Esperamos nos de una nueva oportunidad y tener el placer de recibirle nuevamente con nosotros.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta
4/10 Mediocre
Sindy Nohelia
19 mar. 2024
Sindy Nohelia
Se hospedó 5 noches en marzo de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 10 abr. 2024
Dear Sindy,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. If that is the case, please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify them moving forward.We hope to have the opportunity to welcome you back soon.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
6/10 Aceptable
Alexandra
Viajó en grupo
14 mar. 2024
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Funciona solo un ascensor y esto lleva tiempo así! No hay capacidad con un solo ascensor
Alexandra
Se hospedó 3 noches en marzo de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 mar. 2024
Dear Alexandra,Thank you for your comments and for taking the time to review our hotel. Every day, we strive to provide the best available service and your feedback is greatly appreciated.Regarding your comments on our elevators, we are happy to share that the hotel is currently under new management and we are working on a renovation project that includes a complete update on our elevators, hence one of them is being renovated at the moment. We are disappointed to know that you were inconvenienced because of our elevator renovation project.We will be looking forward to the opportunity of welcoming you back soon when both elevators will be completely refurbished.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Islen
Viajó con su familia
17 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las instalaciones estan en buenas condiciones, muy limpia, las habitaciones son cómodas y es muy conveniente el traslado al aeropuerto las 24 horas.
Islen
Se hospedó 1 noche en febrero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 20 feb. 2024
Dear Islen,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
4/10 Mediocre
Grosman
31 ene. 2024
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Me siento estafado por Expedia ya que no me quede este dia en el Hotel ya que ize esta reservación por equivocación de fecha y no me ha reembolsado el dinero hable con el Hotel y ellos no recibieron el dinero ya que no fui alojado en el mismo lamentablemente no me han devuelto el dinero y lo voy a ser publico por todas las redes y medios de comunicación ya que me pasó anteriormente también con inas entradas de Disney que tampoco recibí y me las cobraron
Grosman
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 2 feb. 2024
Estimado Grossman,Lamentamos mucho saber de su experiencia. Desafortunadamente, si el caso es como lo explica, este reclamo solo lo puede solucionar Expedia directamente.Esperamos tener la oportunidad de recibirle en un futuro con nosotros.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta
10/10 Excelente
Yoneidy
25 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super
Yoneidy
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 27 ene. 2024
Dear Yoneidy,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Roberto
21 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Roberto
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 23 ene. 2024
Dear Roberto,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Cesar Alejandro
17 ene. 2024
Cesar Alejandro
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 19 ene. 2024
Dear Cesar,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Claudia
Viajó con su pareja
16 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Claudia
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 18 ene. 2024
Dear Claudia,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Jesus
Viajó por negocios
15 ene. 2024
Le gustó: Limpieza, servicios
Jesus
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 ene. 2024
Dear Jesus,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional, and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
8/10 Bueno
Julio, miami
Viajó con su pareja
14 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Estuvimos 5 noche en viaje de pareja, queda muy conveniente para diferentes lugares que visitar hay estacionamiento, servicio de bus al aereopuerto, hay que llamar para pedirlo.
Julio
Se hospedó 6 noches en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 ene. 2024
Dear Julio,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Veronica
10 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Limpio pero en construcción
Veronica
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 12 ene. 2024
Estimada Veronica,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta
10/10 Excelente
Bernardo
Viajó por negocios, Viajó en grupo
8 ene. 2024
Le gustó: Servicios
Muy acogedora
Bernardo
Se hospedó 2 noches en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 9 ene. 2024
Estimado Bernardo,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta
10/10 Excelente
DORA
7 ene. 2024
DORA
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 30 ene. 2024
Dear Dora,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Reynaldo
3 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación, cerca del aeropuerto.
Reynaldo
Se hospedó 4 noches en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 9 ene. 2024
Estimado Reynaldo,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta
10/10 Excelente
Marco
3 ene. 2024
Marco
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 24 ene. 2024
Dear Marco,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Isbelia
3 ene. 2024
Isbelia
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 24 ene. 2024
Dear Isabelia,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
6/10 Aceptable
Daylin
1 ene. 2024
Daylin
Se hospedó 2 noches en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 31 ene. 2024
Dear Daylin,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. If that is the case, please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify them moving forward.We hope to have the opportunity to welcome you back soon.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Oscar
30 dic. 2023
Oscar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 2 ene. 2024
Dear Oscar,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
EMANUEL, Caguas
26 dic. 2023
EMANUEL
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 31 ene. 2024
Dear Emanuel,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Alexander
21 dic. 2023
Alexander
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 21 dic. 2023
Dear Alexander,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
6/10 Aceptable
Luis
17 dic. 2023
Luis
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 18 dic. 2023
Dear Luis,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. Please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify moving forward.We hope to have the opportunity of welcoming you back in the near future.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Norma del Carmen
Viajó con su familia
16 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bastante agradable, solo que estaba descompuesto un ascensor
Norma del Carmen
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 18 dic. 2023
Estimada Norma del Carmen,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta
10/10 Excelente
Evelyn
14 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Evelyn
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 15 dic. 2023
Dear Evelyn,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Ives, Miami
Viajó por negocios
7 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The shuttle take to much time to pick up me at the airport .
Ives
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 8 dic. 2023
Dear Ives,Thank you for taking the time to share your recent experience with us.Every process put in place is aimed at providing you with an unforgettable hotel stay. We are truly sorry that we fell short of your expectations.The experience you described is not characteristic of the level of service we strive to provide. We can assure you that we will discuss these concerns with the transportation team to rectify moving forward.Your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests.Once again, thank you for your feedback and patronage.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
8/10 Bueno
Lisberlyn
6 dic. 2023
Lisberlyn
Se hospedó 2 noches en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 27 dic. 2023
Dear Lisberlyn,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.Regards,Regency Miami Airport by Sonesta Guest Services Team
8/10 Bueno
Lemmuel
29 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location
Lemmuel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 30 nov. 2023
Dear Lemmuel,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.Regards,Regency Miami Airport by Sonesta Guest Services Team
8/10 Bueno
Cesar
29 nov. 2023
Cesar
Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 20 dic. 2023
Dear Cesar,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
6/10 Aceptable
Santiago
Viajó por negocios
14 nov. 2023
Le gustó: Limpieza, comodidad de la habitación
Santiago
Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 nov. 2023
Dear Santiago,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. Please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify moving forward.We hope to have the opportunity of welcoming you back in the near future.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Alessandra
13 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Alessandra
Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 nov. 2023
Dear Alessandra,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.Regards,Regency Miami Airport by Sonesta Guest Services Team
8/10 Bueno
Victor
Viajó con su pareja, Viajó con su familia
12 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It has airport shuttle which is nice but needs renovation
Victor
Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 13 nov. 2023
Dear Victor,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Armando
1 nov. 2023
Armando
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 22 nov. 2023
Dear Armando,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Maylin
Viajó con su pareja
31 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien me encanta siempre ir hay cuando
Quiero
Descansar solo que el ascensor es muy lento
Maylin
Se hospedó 2 noches en octubre de 2023
Respuesta de Regency Miami Airport Guest Services Team el 1 nov. 2023
Dear Maylin,Thank you for your comments and for taking the time to review our hotel. Every day, we strive to provide the best available service and your feedback is greatly appreciated.Regarding your comments on our elevators, we are happy to share that the hotel is currently under new management and we are working on a renovation project that includes a complete update on our elevators, hence one of them is being renovated at the moment. We are disappointed to know that you were inconvenienced because of our renovation projects.We will be looking forward to the opportunity of welcoming you back in the near future when both elevators will be completely refurbished.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Deborah
Viajó en grupo
24 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love it
Deborah
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 26 oct. 2023
Dear Deborah,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We will be looking forward to the opportunity of welcoming you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Mario
23 oct. 2023
Mario
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 26 oct. 2023
Dear Mario,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Juan
22 oct. 2023
Juan
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 13 nov. 2023
Dear Juan ,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
carmen
21 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent!
carmen
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 23 oct. 2023
Dear Carmen,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for your kind comment and for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We will be looking forward to the opportunity of welcoming you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
DIANA
Viajó por negocios
16 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
me gisto la limpueza no me gisto un par de bombillos fundidos
DIANA
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 19 oct. 2023
Dear Diana,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
8/10 Bueno
Juan Francisco
13 oct. 2023
Juan Francisco
Se hospedó 4 noches en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 3 nov. 2023
Dear Juan Francisco,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.Regards,Regency Miami Airport by Sonesta Guest Services Team
8/10 Bueno
RICARDO
12 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel limpio y cómodo
Hotel muy limpio. Cama deliciosa. Baño limpio. El desayuno podría mejorar.
RICARDO
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 13 oct. 2023
Estimado Ricardo,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta
10/10 Excelente
Erick
Viajó por negocios
7 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect for a short stay near the AirPort
Erick
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 8 oct. 2023
Dear Erick,We appreciate you taking the time to review our hotel. Thank you for your comments and your rating of the hotel. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We will be looking forward to the opportunity of welcoming you back in the near future.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Esteban
Viajó en grupo
7 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Esteban
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 8 oct. 2023
Dear Esteban,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Lorena
6 oct. 2023
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Buena ubicación
Lorena
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 8 oct. 2023
Dear Lorena,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We will be looking forward to the opportunity of welcoming you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
JOSE, corona
5 oct. 2023
JOSE
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 26 oct. 2023
Dear Jose,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team
10/10 Excelente
Jannette
4 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal muy amable y eficientes
Jannette
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 5 oct. 2023
Estimada Jannette,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta
8/10 Bueno
Jose
Viajó por negocios
3 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cercania
Jose
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 3 oct. 2023
Estimado Jose,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta
2/10 Terrible
Cesar Antonio
Viajó por negocios
28 sept. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mal
Muy mal recomendaría NO hospedarse en ese hotel
Cesar Antonio
Se hospedó 3 noches en septiembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 29 sept. 2023
Estimado Cesar Antonio,Gracias por tomarse el tiempo de compartir su reciente experiencia con nosotros.Lamentamos mucho saber que no cumplimos con todas sus expectativas. Nos hubiera gustado saber más sobre sus inquietudes. No dude en ponerse en contacto con nosotros si así lo desea, sus comentarios siempre serán apreciados.Esperamos volver a darle la bienvenida en un futuro próximo.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta