Una piscina al aire libre, camas de piscina con cargo, sombrillas

Opiniones sobre Regency Miami Airport by Sonesta

3.5 out of 5
Regency Miami Airport by Sonesta
1000 NW 42nd Ave, Miami, FL

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 632 de 1456 opiniones" "
Evaluación: 8 - Bueno. 353 de 1456 opiniones" "
Evaluación: 6 - Aceptable. 209 de 1456 opiniones" "
Evaluación: 4 - Mediocre. 126 de 1456 opiniones" "
Evaluación: 2 - Terrible. 136 de 1456 opiniones" "

8,0/10

Limpieza

8,2/10

Personal y atención

7,4/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Engel

Le gustó: Limpieza, personal y atención
Exelente
Se hospedó 1 noche en abril de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 30 abr. 2024
Dear Engel,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

8/10 Bueno

Ricardo

Viajó con su familia y niños pequeños
Calefacción en la alberca y más luz en cuartos
Se hospedó 1 noche en abril de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 15 abr. 2024
Dear Ricardo,We appreciate you taking the time to review our Regency Miami Airport by Sonesta. Thank you for your comments and your rating of the hotel. We will share your recommendations with the management team for their review and consideration.We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay for which we are really happy.We will be looking forward to the opportunity of welcoming you back soon.Regards,Regency Miami Airport by Sonesta Guest Services Team

8/10 Bueno

Horacio

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en marzo de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 2 abr. 2024
Dear Horacio,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

6/10 Aceptable

Pedro

Viajó con su familia
No le gustó: Personal y atención
Habitación limpia pero se sentía mucho ruido de los aviones, un ascensor estuvo malogrado toda mi estadía, en frontdesk había personal muy educado pero había también otro que era todo lo opuesto.
Se hospedó 4 noches en marzo de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 25 mar. 2024
Estimado Pedro,Lamentamos mucho saber que su estadía no fue de su completo agrado. Apreciamos que se tomara el tiempo en compartir su experiencia con nosotros y lamentamos no haber sabido de esto antes de su partida. De igual forma, sus comentarios nos ayudan a identificar nuestros retos y a compartirlos con los equipos involucrados, para así hacer los cambios necesarios que aseguren un servicio óptimo a cada uno de nuestros huéspedes.Esperamos nos de una nueva oportunidad y tener el placer de recibirle nuevamente con nosotros.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta

4/10 Mediocre

Sindy Nohelia

Se hospedó 5 noches en marzo de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 10 abr. 2024
Dear Sindy,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. If that is the case, please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify them moving forward.We hope to have the opportunity to welcome you back soon.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

6/10 Aceptable

Alexandra

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Funciona solo un ascensor y esto lleva tiempo así! No hay capacidad con un solo ascensor
Se hospedó 3 noches en marzo de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 mar. 2024
Dear Alexandra,Thank you for your comments and for taking the time to review our hotel. Every day, we strive to provide the best available service and your feedback is greatly appreciated.Regarding your comments on our elevators, we are happy to share that the hotel is currently under new management and we are working on a renovation project that includes a complete update on our elevators, hence one of them is being renovated at the moment. We are disappointed to know that you were inconvenienced because of our elevator renovation project.We will be looking forward to the opportunity of welcoming you back soon when both elevators will be completely refurbished.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Islen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las instalaciones estan en buenas condiciones, muy limpia, las habitaciones son cómodas y es muy conveniente el traslado al aeropuerto las 24 horas.
Se hospedó 1 noche en febrero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 20 feb. 2024
Dear Islen,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

4/10 Mediocre

Grosman

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Me siento estafado por Expedia ya que no me quede este dia en el Hotel ya que ize esta reservación por equivocación de fecha y no me ha reembolsado el dinero hable con el Hotel y ellos no recibieron el dinero ya que no fui alojado en el mismo lamentablemente no me han devuelto el dinero y lo voy a ser publico por todas las redes y medios de comunicación ya que me pasó anteriormente también con inas entradas de Disney que tampoco recibí y me las cobraron
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 2 feb. 2024
Estimado Grossman,Lamentamos mucho saber de su experiencia. Desafortunadamente, si el caso es como lo explica, este reclamo solo lo puede solucionar Expedia directamente.Esperamos tener la oportunidad de recibirle en un futuro con nosotros.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta

10/10 Excelente

Yoneidy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 27 ene. 2024
Dear Yoneidy,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Roberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 23 ene. 2024
Dear Roberto,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Cesar Alejandro

Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 19 ene. 2024
Dear Cesar,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Claudia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 18 ene. 2024
Dear Claudia,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Jesus

Viajó por negocios
Le gustó: Limpieza, servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 ene. 2024
Dear Jesus,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional, and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

8/10 Bueno

Julio, miami

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Estuvimos 5 noche en viaje de pareja, queda muy conveniente para diferentes lugares que visitar hay estacionamiento, servicio de bus al aereopuerto, hay que llamar para pedirlo.
Se hospedó 6 noches en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 ene. 2024
Dear Julio,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Veronica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Limpio pero en construcción
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 12 ene. 2024
Estimada Veronica,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta

10/10 Excelente

Bernardo

Viajó por negocios, Viajó en grupo
Le gustó: Servicios
Muy acogedora
Se hospedó 2 noches en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 9 ene. 2024
Estimado Bernardo,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta

10/10 Excelente

DORA

Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 30 ene. 2024
Dear Dora,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Reynaldo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación, cerca del aeropuerto.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 9 ene. 2024
Estimado Reynaldo,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta

10/10 Excelente

Marco

Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 24 ene. 2024
Dear Marco,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Isbelia

Se hospedó 1 noche en enero de 2024
Respuesta de Regency Miami Airport by Sonesta Guest Services el 24 ene. 2024
Dear Isabelia,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

6/10 Aceptable

Daylin

Se hospedó 2 noches en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 31 ene. 2024
Dear Daylin,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. If that is the case, please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify them moving forward.We hope to have the opportunity to welcome you back soon.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Oscar

Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 2 ene. 2024
Dear Oscar,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

EMANUEL, Caguas

Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 31 ene. 2024
Dear Emanuel,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Alexander

Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 21 dic. 2023
Dear Alexander,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings and comments such as yours, keep us focused on what needs to be done and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

6/10 Aceptable

Luis

Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 18 dic. 2023
Dear Luis,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. Please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify moving forward.We hope to have the opportunity of welcoming you back in the near future.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Norma del Carmen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bastante agradable, solo que estaba descompuesto un ascensor
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 18 dic. 2023
Estimada Norma del Carmen,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta

10/10 Excelente

Evelyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 15 dic. 2023
Dear Evelyn,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Ives, Miami

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The shuttle take to much time to pick up me at the airport .
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 8 dic. 2023
Dear Ives,Thank you for taking the time to share your recent experience with us.Every process put in place is aimed at providing you with an unforgettable hotel stay. We are truly sorry that we fell short of your expectations.The experience you described is not characteristic of the level of service we strive to provide. We can assure you that we will discuss these concerns with the transportation team to rectify moving forward.Your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests.Once again, thank you for your feedback and patronage.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

8/10 Bueno

Lisberlyn

Se hospedó 2 noches en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 27 dic. 2023
Dear Lisberlyn,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.Regards,Regency Miami Airport by Sonesta Guest Services Team

8/10 Bueno

Lemmuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location
Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 30 nov. 2023
Dear Lemmuel,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.Regards,Regency Miami Airport by Sonesta Guest Services Team

8/10 Bueno

Cesar

Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 20 dic. 2023
Dear Cesar,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

6/10 Aceptable

Santiago

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 nov. 2023
Dear Santiago,Thank you for taking the time to share your recent experience with us.We pride ourselves on delivering a comfortable experience during your travels. However, it seems that we have unfortunately fallen short of our goal during your recent stay. Please accept our most sincere apology. We wish we knew more so we could share your concerns with the team to rectify moving forward.We hope to have the opportunity of welcoming you back in the near future.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Alessandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 16 nov. 2023
Dear Alessandra,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.Regards,Regency Miami Airport by Sonesta Guest Services Team

8/10 Bueno

Victor

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It has airport shuttle which is nice but needs renovation
Se hospedó 1 noche en noviembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 13 nov. 2023
Dear Victor,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Armando

Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 22 nov. 2023
Dear Armando,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Maylin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien me encanta siempre ir hay cuando Quiero Descansar solo que el ascensor es muy lento
Se hospedó 2 noches en octubre de 2023
Respuesta de Regency Miami Airport Guest Services Team el 1 nov. 2023
Dear Maylin,Thank you for your comments and for taking the time to review our hotel. Every day, we strive to provide the best available service and your feedback is greatly appreciated.Regarding your comments on our elevators, we are happy to share that the hotel is currently under new management and we are working on a renovation project that includes a complete update on our elevators, hence one of them is being renovated at the moment. We are disappointed to know that you were inconvenienced because of our renovation projects.We will be looking forward to the opportunity of welcoming you back in the near future when both elevators will be completely refurbished.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Deborah

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love it
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 26 oct. 2023
Dear Deborah,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We will be looking forward to the opportunity of welcoming you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Mario

Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 26 oct. 2023
Dear Mario,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Juan

Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 13 nov. 2023
Dear Juan ,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We look forward to the opportunity to welcome you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

carmen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent!
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 23 oct. 2023
Dear Carmen,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for your kind comment and for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We will be looking forward to the opportunity of welcoming you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

DIANA

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
me gisto la limpueza no me gisto un par de bombillos fundidos
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 19 oct. 2023
Dear Diana,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

8/10 Bueno

Juan Francisco

Se hospedó 4 noches en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 3 nov. 2023
Dear Juan Francisco,Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. We hope to see you soon.Regards,Regency Miami Airport by Sonesta Guest Services Team

8/10 Bueno

RICARDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel limpio y cómodo
Hotel muy limpio. Cama deliciosa. Baño limpio. El desayuno podría mejorar.
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 13 oct. 2023
Estimado Ricardo,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta

10/10 Excelente

Erick

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect for a short stay near the AirPort
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 8 oct. 2023
Dear Erick,We appreciate you taking the time to review our hotel. Thank you for your comments and your rating of the hotel. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We will be looking forward to the opportunity of welcoming you back in the near future.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Esteban

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 8 oct. 2023
Dear Esteban,We appreciate your positive feedback about our Regency Miami Airport by Sonesta. We take pride in catering to our guests' needs the best way we possibly can. Ratings such as yours, keep us focused and motivated to continue providing excellent professional and courteous service.If you are traveling to our area again soon, please do not hesitate to stay with us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Lorena

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Buena ubicación
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 8 oct. 2023
Dear Lorena,We appreciate you taking the time to review our Regency Miami Airport by Sonesta.Thank you for giving us a perfect rating. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!We will be looking forward to the opportunity of welcoming you back in the near future.Warm Regards,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

JOSE, corona

Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 26 oct. 2023
Dear Jose,We appreciate immensely your positive feedback about our Regency Miami Airport by Sonesta. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us.Sincerely,Regency Miami Airport by Sonesta Guest Services Team

10/10 Excelente

Jannette

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal muy amable y eficientes
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 5 oct. 2023
Estimada Jannette,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro agradecido personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta

8/10 Bueno

Jose

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cercania
Se hospedó 1 noche en octubre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 3 oct. 2023
Estimado Jose,Gracias por tomarse el tiempo en evaluar nuestro hotel. Cada dia nos esforzamos en proveer el mejor servicio a nuestros huespedes. Por eso, sus comentarios son muy apreciados y los compartiremos con nuestro personal. Esperamos tener la oportunidad de servirle nuevamente en un futuro cercano.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta

2/10 Terrible

Cesar Antonio

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mal
Muy mal recomendaría NO hospedarse en ese hotel
Se hospedó 3 noches en septiembre de 2023
Respuesta de Regency Miami Airport by Sonesta Guest Services el 29 sept. 2023
Estimado Cesar Antonio,Gracias por tomarse el tiempo de compartir su reciente experiencia con nosotros.Lamentamos mucho saber que no cumplimos con todas sus expectativas. Nos hubiera gustado saber más sobre sus inquietudes. No dude en ponerse en contacto con nosotros si así lo desea, sus comentarios siempre serán apreciados.Esperamos volver a darle la bienvenida en un futuro próximo.Atentamente,Servicios al cliente del Regency Miami Airport by Sonesta