Hi Kevin, thank you for your review. Please let the staff know of any issues with the room, so we can correct it for a more comfortable stay. We hope you will consider us again soon.

We're happy to hear that you had a very good stay, Bruno! We welcome you to stay with us again when you are back in Miami Beach.

We're happy to receive a 5-Star rating, Solanch! It would be our pleasure to host you again soon.

It's nice to know that you liked the views and the overall property, Paloma! We hope to see you again soon.

Hi Juan Carlos! We appreciate your 5-Star rating. I show your incidental hold was released, so your financial institution will determine how soon it’s released from your pending charges. Please keep in mind it was not a charge, so you will not see a refund. We welcome the opportunity to host you again soon.

Hi Pedro! We appreciate your excellent rating and welcome the opportunity to host you again.

Hello Antonio, thank you for your review. We’re sorry to hear the accommodation wasn't up to the standards we usually uphold of our room quality and service excellence. We will address this with our housekeeping staff to ensure a better experience in the future. We welcome you to come again where we can exceed your expectations.

HI Yelman! Thank you for sharing your great review. We welcome you to join us again for a future stay.

Hi Smerlin! We appreciate your positive feedback. It would be our pleasure to host you again soon

Thank you for your feedback. We try to keep the rooms as close together as possible when you book together, but it cannot be guaranteed as it is based on availability at the time of arrival.

Hi Nestor, thank you for an outstanding 10-star rating. We look forward to having you as our guest again soon.

Thank you for your feedback !

Gracias estamos trabajando en eso para su propia experiensa.

Thank you for sharing your review. We do not provide private parking, but there should be street parking in the surrounding areas. We appreciate your feedback and hope to host you again in the future.

Hello Sylvia. Thank you for your review. We are pleased to know that you enjoyed our great location and accommodations. Our wonderful North beach location is what makes us so attractive to travelers. Our apologies for any disturbance. We appreciate your review and hope you will come again for a future stay.

Thank you for an excellent 5-Star rating! We hope you will join us again soon.

Gracias por quedarse con nosotros. Espero que pudisteis hablar con un Supervisor para que te ayudara. Espero que venga para atras para poder convertir la estadia suya mejor. Gracias

Thank you for staying with us!

We’re disappointed you did not have an enjoyable stay Jessica. We appreciate your feedback and hope you will join us again where we can make things right.

Hola Rosario! Thank you for your lovely words. We are pleased you had an enjoyable stay. Please come again soon.

Hello Walter Victor! I apologize if it were noisy during your stay. This is not a common occurrence. Most of our guests book with us because we are located in a quieter area, while still being close to the beach, restaurants, and shopping. I would ask that if there is anything unacceptable during your stay, please bring it to our attention. We will do our best to correct the issue as our guest satisfaction is a priority. I'm sorry the accommodations were not suitable to your needs. We appreciate your feedback and please consider us for a future stay.

Hello Martin Ariel! Thank you for writing a review. I'm glad to know that our staff was attentive and you had an excellent experience. Please stay with us again soon!

Thank you for your excellent review! Please come again soon.

Thank you for writing a review Boris! Yes, parking is limited on-site and street parking is for a fee. I'm glad your overall stay was great aside from the parking issue. Please come again soon.

I apologize that your stay with us was not to your expectations. I'm also sorry that you were not accommodated at our property and was instead relocated to our sister property. On these rare occasions, we try to accommodate you in something comparable and within the same location. I am happy to hear that our staff was attentive and made every attempt to make your stay more enjoyable. We appreciate you taking the time to give us your feedback and hope you will stay with us again where we can show you a much better stay.

Hello Caglar, thank you for your review. Our rates, resort fees, and incidental hold is listed on the website, so guests are aware prior to their arrival. We appreciate your feedback.

Thank you for taking the time to write to us, Michael. We're happy to know that our staff provided friendly service and the bed was comfortable. We are disappointed that your overall experience was not a 5-Star stay. We appreciate your feedback as we are always open to ways we can improve.

We're thrilled to know that you loved your stay with us, Aleksandr! We welcome you to visit us again when you are back in the area.

Hello Alvaro, thank you for your review. The rooms are cleaned prior to each guests arrival, but we will discuss ways we can improve the guest experience. We're glad your overall stay was nice and hope to host you again.