6 outdoor pools, pool umbrellas, sun loungers
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Opiniones sobre St. James's Club Antigua - All Inclusive

4 out of 5
St. James's Club Antigua - All Inclusive
Mamora Bay, Mamora Bay, Antigua

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 297 de 637 opiniones" "
Evaluación: 8 - Bueno. 218 de 637 opiniones" "
Evaluación: 6 - Aceptable. 72 de 637 opiniones" "
Evaluación: 4 - Mediocre. 30 de 637 opiniones" "
Evaluación: 2 - Terrible. 20 de 637 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel, Lima, Peru

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay in st james. The location is unbeatable, the beaches are great for swimming, we loved our beachfront room. All the staff were nice and friendly. We booked two offsite excursions through the hotel which ran smoothly and we enjoyed a lot. We would love to be back soon.
Se hospedó 5 noches en enero de 2021
Respuesta de Management el 22 ene. 2021
Thanks for staying with us. We look forward to welcoming you in the future.

10/10 Excelente

Mervyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really appreciated the upgrade to a Royal suite! As an all inclusive resort that has high volume of food preparation, I had one issue with milk that was starting to sour. Secondlly, on the trip home I developed Traveller's diarrhea. However I could not pinpoint the source.
Se hospedó 7 noches en abril de 2024
Respuesta de Management el 28 abr. 2024
Thank you for staying with us

6/10 Aceptable

Lisa

Viajó con su familia
Le gustó: Limpieza
No hot water the whole week and sick from food
Se hospedó 7 noches en abril de 2024
Respuesta de Management el 28 abr. 2024
Thank you for staying with us.

8/10 Bueno

Ronald

Viajó con su pareja
The property was very nice and neat. The food choices were sufficient with buffet breakfast that had lots to pick from, lunch was available at multiple locations, and dinner was mostly with a sit down setting served by a waitress. Three restaurants were by reservation only with one specialty location at a added cost. This one was worth the price. No daily room cleanup and towel replacement. Was told they do it every other day but sometimes we had to call for this. The entertainment was spotty and mostly was game oriented and not well attended. Music around the pool was DJ’d and some 2-3 piece bands at a couple locations. The bay beach was nice with soft sand and calm waters but the ocean beach was loaded with seaweed and some odor. All in all, this place is a nice place to relax to but don’t expect a lively atmosphere.
Se hospedó 6 noches en abril de 2024
Respuesta de Management el 22 abr. 2024
Thank you very much for your helpful feedback.

10/10 Excelente

Alison

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fun place to bring the family!
Se hospedó 7 noches en abril de 2024
Respuesta de Management el 18 abr. 2024
Thank you for your comments! We hope to see you and the family again in the not so distant future.

8/10 Bueno

Lisa Maria, Mount Vernon

Viajó en grupo
Le gustó: Limpieza, personal y atención
Resort was clean but a little tired. Rooms and public area could stand to be updated. Staff very service oriented, welcoming and pleasant. Oceanside beach virtually unusable as a result of seaweed despite daily cleaning attempts by staff. Bay beach is only alternative if you don’t want to leave resort. It was fine. Food options at buffets varied and good. Other restaurants were good as well. Group had a good time, but not likely to return to this property in Antigua.
Se hospedó 4 noches en abril de 2024
Respuesta de Management el 17 abr. 2024
Thank you for staying with us.

8/10 Bueno

Allison M

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff the hotel itself, the cleanliness plenty of things to do. The grounds were absolutely gorgeous. The only thing I had issue with was the food. I don’t want to take away from this gorgeous resort, but the food just didn’t taste good in my opinion, but everything else was great. I would highly recommend, this resort .
Respuesta de Management el 14 abr. 2024
Thank you for taking the time to share your experience with us. We trust you will only have fond memories of your time with us in Antigua.

8/10 Bueno

Terilyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was beautiful, quiet, clean and well maintained. The food was good, a bit more options at lunch time at the rainbow cafe would make it excellent. Breakfast and dinner had great options. We really enjoyed our time there and would definitely return.
Se hospedó 4 noches en marzo de 2024
Respuesta de Management el 9 abr. 2024
Thank you so much for your kind comments. We look forward to welcoming you back and will keep the rum punch cold until you return.

10/10 Excelente

DANIEL

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Real ocean front room,nice sunrise view 👍 24 hours fresh coffe 👍 Most beautiful empty refrigerator in a hotel room.
Se hospedó 7 noches en marzo de 2024
Respuesta de Management el 9 abr. 2024
Thank you so much for your kind comments and high marks. We look forward to welcoming you back another time.

10/10 Excelente

Patty

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is a definite must stay! The resort is spacious, clean and well maintained. The staff are friendly, personable and made us feel the Caribbean warmth and hospitality from day 1. Chad and Dane tended bar and always served drinks with a smile. We looked forward to the evening chat at the bar with them. Elvis from the Docksider restaurant was also a pleasure. Big smiles all day long and cheerful every single time we saw him. The staff at the check in counter were also friendly, helpful and provided info of the establishments nearby and the excursions that are a must see. The island itself is exceptional. Having the smiling faces and employees who enjoy their job made our stay even better😊 First time in Antigua but we’ll be back for sure and, we’ll be staying at St. James Club everytime
Se hospedó 7 noches en marzo de 2024
Respuesta de Management el 3 abr. 2024
Thank you so much for your kind words. We will keep the rum punch cold until your next visit!

10/10 Excelente

Ronald W

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only disappointment was that the on site dive shop was closed and had been for some time. We chose St. James Club because diving was a big factor in staying there, however the other provided activities were a lot of fun.
Se hospedó 7 noches en marzo de 2024
Respuesta de Management el 3 abr. 2024
Thank you for your comments we apologize you were not informed of our dive shop closing but do hope you were able to enjoy our beautiful Caribbean waters.

6/10 Aceptable

Elaine

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Beautiful, quiet and relaxing.
Se hospedó 4 noches en marzo de 2024
Respuesta de Management el 27 mar. 2024
Thank you for your kind words.

8/10 Bueno

Kristen

Le gustó: Limpieza, personal y atención
Se hospedó 7 noches en marzo de 2024
Respuesta de Management el 27 mar. 2024
Thank you for your high marks.

10/10 Excelente

Philip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really enjoyed our stay at St James Club Antigua! There's plenty to keep you occupied or splaces to relax if you prefer! There's also lots of options to grab some food or a drink. The coffee shop is also a must for an ice coffee and cupcake! Sometimes service was a little slow but the staff were always lovely and friendly
Se hospedó 4 noches en marzo de 2024
Respuesta de Management el 23 mar. 2024
Thank you so much for your kind words and we look forward to welcoming you back anytime you think about a warm weather getaway.

8/10 Bueno

Erin, Garfield

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff here was great, especially Michael at the breakfast smoothie bar. The woman handling the excursions could have been a bit friendlier, but other than that, they were super nice and professional. The resort is definitely a little dated but very clean and quite big. Food was good, though the lack of access to water during late hours was frustrating. Was surprised that room service not only came at a fee, but you had to pay for the food. That was not clearly explained and I would not have ordered as much had I known. Also, there should be a room service menu as you just called the restaurant and they listed some menu items (without sharing prices) - a one time room service cost me $115 American - DO NOT order.
Se hospedó 5 noches en marzo de 2024
Respuesta de Management el 21 mar. 2024
Thank you for your feedback. Your comments are very helpful for the continued success of St. James's Club.

8/10 Bueno

Helen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en febrero de 2024
Respuesta de Management el 22 mar. 2024
Thank you for your high marks.

10/10 Excelente

Deirdre

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en marzo de 2024
Respuesta de Management el 16 abr. 2024
Thank you for your high marks!

8/10 Bueno

J. Dean

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Attentiveness of staff could be improved. Being relaxed & slow paced is great and part of being on vacation in the Caribbean, but when one needs to ask 4-5 times to receive something, or get something done, it gets a bit annoying. Especially after spending $$ to stay at a perceived upscale resort. This is especially true with the dining experience at St James Club. Some staff are excellent in this regard others are far below acceptable.
Se hospedó 7 noches en marzo de 2024
Respuesta de Management el 19 mar. 2024
Thank you for your comments and greatly appreciate your input. We trust you will only have fond memories of your time with us in Antigua.

10/10 Excelente

Christopher, Shenandoah

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved how quiet, and private the club was, plenty of beach chairs to choose from, good amount of variety of food, especially the buffet, the cleaness of the property and the beaches, didn't like that some pathways weren't lit very well in the evening, the floor in the rooms even after being mopped were completely dirty and you could see the black on your feet, service was slow at best, and alot of the crew seemed unhappy. But never the less was really nice place and definitely would like to take another vacation at the property.
Se hospedó 8 noches en marzo de 2024
Respuesta de Management el 19 mar. 2024
Thank you so much for your comments and we will hold a comfortable beach chair under the palm tree for your return. We look forward to welcoming you back in the not so distant future.

10/10 Excelente

George

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful resort with two beaches to choose from: Ocean side and Bay side. There was some seaweed on some days but the crew was diligent in clearing it and the bay side had none. The staff were soooo friendly, it surprised us. Genuinely nice people. The food options were good (4 stars not 5 because some more options would have been better). The evening entertainment was very limited but we weren't really there for shows so didn't mind the live music in the bar area and games at the coffee shop. New pickleball courts were a lot of fun. The gym is also a nice size with new equipment. Overall, a very relaxing and enjoyable stay at St James.
Se hospedó 7 noches en marzo de 2024
Respuesta de Management el 19 mar. 2024
Thank you for your kind words. We loved hosting you and look forward to welcoming you back for your next Antigua getaway.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There were families but most of the guests were older couples. It was very relaxed and quiet. There were no rowdy, drunk groups.
Se hospedó 6 noches en marzo de 2024
Respuesta de Management el 10 mar. 2024
Thank you so very much for your kind words. We are so pleased to have hosted you at St. James's Club and look forward to welcoming you back in the not-so-distant future.

10/10 Excelente

Tawanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Management el 11 mar. 2024
Thank you for your high marks!

10/10 Excelente

Claudiu D

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An awesome property. Great location, excellent food, the personnel very helpful and friendly. The check-in was fast, room clean and with all the necessary amenities, great view to the ocean. Very good options for the meals, you can find all the time something to satisfy you. Check the local specialities, are very tasteful. Lot of activities you can take advantage off - aquarobics, kayak, paddleboard, pickle ball, tennis, the staff is going out of the way to please the customers.We really enjoyed our time there. Coffee shop offers a good selection at any hour. Everything very clean and landscape manicured. Kudos to all the people working there.
Se hospedó 6 noches en febrero de 2024
Respuesta de Management el 10 mar. 2024
Thank you so much for your kind comments. We are pleased you enjoyed your stay with us and experienced the various activities and amenities we offer. We look forward to seeing you again.

10/10 Excelente

Rachel

Se hospedó 3 noches en marzo de 2024
Respuesta de Management el 29 mar. 2024
Thank you for your very high marks! We hope to see you again.

8/10 Bueno

Ryan

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Beautiful resort, but was surprised that most staff and people in general on this island are unfriendly and often times rude. This was not just to vacationers but even to each other. It was uncomfortable and felt like we were "walking on eggshells" most of the time.
Se hospedó 6 noches en febrero de 2024
Respuesta de Management el 8 mar. 2024
Your feedback is a crucial part of our journey towards hospitality excellence. We apologize if our attempt to provide you with as much privacy and space as possible was interpreted as rude, that was not the intent.

8/10 Bueno

T

Le gustó: Limpieza
Respuesta de Management el 8 mar. 2024
Thank you for your feedback.

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en diciembre de 2023
Respuesta de Management el 8 mar. 2024
Thank you for your feedback

10/10 Excelente

Sakina Vashti

Se hospedó 3 noches en febrero de 2024
Respuesta de Management el 25 mar. 2024
Thank you very much for your high marks.

8/10 Bueno

Daniel

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Property was very nice, staff was excellent. Food was a bit sub par for what we expected. They didn't clean our room every day.
Se hospedó 7 noches en febrero de 2024
Respuesta de Management el 4 mar. 2024
Thank you for staying with us.

10/10 Excelente

Elena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Eccellente valute for money. All inclusive formula really appreciated
Se hospedó 5 noches en febrero de 2024
Respuesta de Management el 4 mar. 2024
Thank you for staying with us. We would love to welcome you back in the near future.

8/10 Bueno

Caroline

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
The views are spectacular and there are lots of fun activities to do every day. The food was great. Staff who are serving could be more welcoming and friendly.
Se hospedó 7 noches en febrero de 2024
Respuesta de Management el 1 mar. 2024
Thank you for staying with us.

10/10 Excelente

Karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had an extremely relaxing week! Beautiful weather and the resort is beautiful! The pickleball and tennis courts are in excellent condition. Multiple swimming pools and great water activity options (paddle board, snorkle, hobie cat, kayak, etc) Live music every night and all staff was friendly. The bartenders go out of their way to be fun - an extra shoutout to Elvis for great cocktails and always working hard while smiling!
Se hospedó 7 noches en febrero de 2024
Respuesta de Management el 1 mar. 2024
Thank you for staying with us. We hope to see you in the near future.

8/10 Bueno

Janet

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
This resort is definitely dated but it was very clean. Unfortunately they only cleaned our room every 2 days which is not great with all the beach sand. Beautiful location and beaches..lots of food options which were mostly good...dining room staff needs to learn to be more efficient and frienfly otherwise they were all very nice. Check in was great!! Would definitely return.
Se hospedó 7 noches en febrero de 2024
Respuesta de Management el 1 mar. 2024
Thank you for staying with us.

10/10 Excelente

Caletca

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service. Love the entire environment. I will definitely go back next year.
Se hospedó 3 noches en febrero de 2024
Respuesta de Management el 27 feb. 2024
Thank you for your kind words and we look forward to welcoming you back again. We will have your rum punch waiting!

10/10 Excelente

Gary, Brooklyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a family resort with plenty of children. I was only with my wife and they had an exclusive adult section with pools, it was very nice and had its own private bar. It was a great stay. Everyone was friendly. The grounds were very well maintained and clean. The AC in our room was fantastic!!!! The room was large and clean.
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Rickey

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great resort. Super peaceful and good food options.
Se hospedó 5 noches en febrero de 2024
Respuesta de Management el 26 feb. 2024
Thank you for staying with us. We hope to see you in the near future.

8/10 Bueno

Jhoni-Rae

Se hospedó 3 noches en febrero de 2024
Respuesta de Management el 21 mar. 2024
Thank you for your grade.

6/10 Aceptable

LEKRAJ

Se hospedó 3 noches en febrero de 2024
Respuesta de Management el 21 mar. 2024
Thank you for your grade. We apologize if your experience was not 100%

10/10 Excelente

Robin

Viajó con su familia
Le gustó: Limpieza, personal y atención
We loved the resort The food was excellent with so many different places to eat and drink. We loved the singers each evening in 2 locations. We had numerous excursions which involved using the hotel taxi fleet, they were good and extremely reliable. Amazing holiday in beautiful Antigua.
Se hospedó 9 noches en febrero de 2024
Respuesta de Management el 26 feb. 2024
Thank you for staying with us.

6/10 Aceptable

Margaret

Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
It was just not a very accommodating experience. Rooms weren’t cleaned, fresh linens weren’t provided. Food options were limited for non meat eaters.
Se hospedó 4 noches en enero de 2024
Respuesta de Management el 18 feb. 2024
Thank you for your feedback and your comments have been noted.

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I didnt like the dining service Horrible. 3rd world culture. Every thing else was great.
Se hospedó 7 noches en febrero de 2024
Respuesta de Management el 18 feb. 2024
Thank you for your feedback. We apologize if the food service did not meet your expectations.

4/10 Mediocre

Elizabeth

Se hospedó 7 noches en enero de 2024
Respuesta de Management el 21 mar. 2024
Thank you for your grade. We apologize if your expectations were not met.

10/10 Excelente

Devan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed in the Royal Suites which provides access to 2 adults only pools and a private pool bar. That said, there is really no bad room on the resort... most are ocean front and the 2 beaches (Mamora Bay and the Atlantic side) provide great options for everybody along with the pools. Ample chairs and nobody hogging them (learn something Sandals). We will be back!
Se hospedó 6 noches en febrero de 2024
Respuesta de Management el 15 feb. 2024
Thank you for your feedback and we look forward to welcoming you back soon!

8/10 Bueno

Stephen

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
The St James Club is very relaxing, albeit expensive. The staff are very nice and very friendly. The scene is set for a good vacation. A problem exists with wait times. There simply is not enough staff. Those working there are overworked. This seems to be a management, accountancy problem. There's a story going around I heard twice, that staff were all paid off during the Covid period, and some 'cherry-picked' to return post Covid, but on reduced salaries. This is an old and widely known management chestnut, used against people to gain excess profits. Major airlines and large corporations do it all the time. One wonders if this miserable practice will ever end.
Se hospedó 3 noches en febrero de 2024
Respuesta de Management el 15 feb. 2024
Thank you for your interesting comments.

8/10 Bueno

David Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención
Property and rooms need updating. Dining options are limited.
Se hospedó 7 noches en febrero de 2024
Respuesta de Management el 13 feb. 2024
Thank you for staying with us. We are always working on enhancing the property and service for a greater guest experience.

8/10 Bueno

jeff allen

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property is nice quiet and beaches are wonderful plenty of chairs dining was okay several choices each day. Staff was short so some service slow
Se hospedó 9 noches en febrero de 2024
Respuesta de Management el 13 feb. 2024
Thank you for staying with us. We hope to see you in the near future.

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
beautiful property and courteous staff
Se hospedó 7 noches en febrero de 2024
Respuesta de Management el 12 feb. 2024
Thank you so much for your kind words.

10/10 Excelente

Susanna

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful resort!
Se hospedó 6 noches en febrero de 2024
Respuesta de Management el 12 feb. 2024
Thank you for your kind remarks & exceptional rating.

8/10 Bueno

Brian Patrick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de Management el 21 mar. 2024
Thank you for your high marks.

10/10 Excelente

David James

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property felt secluded from the rest of the island. It is very quiet, no traffic. There are 2 beautiful beaches, great restaurant and bar options, lots of beach chairs. The staff are mostly friendly and some were really great and talkative. There are water activities available. Our room was spacious, very clean, large bathroom with lots of storage space for toiletries. We loved everything about our stay!
Se hospedó 7 noches en enero de 2024
Respuesta de Management el 5 feb. 2024
Thank you for your kind words. We look forward to seeing you again in the not-so-distant future