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Opiniones sobre Sunset Marquis

4.5 out of 5
Sunset Marquis
1200 Alta Loma Road, West Hollywood, CA

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 631 de 833 opiniones" "
Evaluación: 8 - Bueno. 124 de 833 opiniones" "
Evaluación: 6 - Aceptable. 44 de 833 opiniones" "
Evaluación: 4 - Mediocre. 25 de 833 opiniones" "
Evaluación: 2 - Terrible. 9 de 833 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Bruno

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel with a amazing history
Se hospedó 3 noches en septiembre de 2023
Respuesta de Hotelmgmt el 3 oct. 2023
Bruno, it was a pleasure welcoming you to the Sunset Marquis, and we're delighted to see that you appreciated our property's rich history! Thank you for the positive feedback, and we look forward to making your next stay another five-star experience.

10/10 Excelente

Maria

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en abril de 2021

10/10 Excelente

Sandra, Cd. Obregon Sonora México

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel
Muy bien, excelente hotel, los cuartos amplios, muy cómodos, baños grandes y las camas increíbles.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Buen trato, habitación y ubicación
Buena ubicación y habitación. Desde la llegada todo el mundo fue atento. La habitación estaba bien y la piscina pequeña pero tranquila a ultima hora de la tarde. Precio elevado en la linea de West Hollywood.

10/10 Excelente

María E, madrid, españa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
hotel sunset marquis
hotel maravilloso, con unas villas estupendas y un jardin tropical precioso. Una estancia perfecta, un vergel en el centro de Los Angeles

10/10 Excelente

Tracy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The best hotel I’ve stayed in the LA area / ticked every box 💕
Se hospedó 4 noches en mayo de 2024
Respuesta de HotelMgmt el 22 may. 2024
Tracy, thank you for your glowing review of Sunset Marquis. We are delighted you had an excellent stay and were pleased with our accommodations and amenities. We are honored by your high recommendation and cannot wait to welcome you back!

10/10 Excelente

Steve

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotelmgmt el 12 may. 2024
We are humbled to have earned your perfect score, Steve! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 Excelente

Ihab

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The reception staff were amazing The place is very beautiful, especially the restaurant area
Se hospedó 5 noches en abril de 2024
Respuesta de HotelMgmt el 7 may. 2024
We appreciate your feedback, Ihab! It's wonderful to know that our reception staff impressed you and that you admired the beauty of our property. We would love to host you again soon at the Sunset Marquis!

10/10 Excelente

Kenneth, SURPRISE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best property in WeHo, hands down. Great rooms, great staff, great location...look forward to my next stay!
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 3 may. 2024
Kenneth, thank you for your fantastic review. We are delighted you enjoyed our rooms, team, and location in West Hollywood. We are thrilled to be your top choice and look forward to welcoming you back for another great stay!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Hotelmgmt el 19 may. 2024
Your five-stars mean the world to us, John! Thank you and we're excited for the opportunity to host you again.

10/10 Excelente

UCHE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Staff who are attentive and really value their guest experience. Highly recommend staying.
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt el 24 abr. 2024
Thank you, Uche, for your kind words! Our team will be delighted to hear that their attentive service made such a positive impact on your stay. We're grateful for your recommendation and look forward to your return visit!

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotelmgmt el 23 abr. 2024
It's exciting to learn that you had a great stay! Please revisit soon, Matthew!

10/10 Excelente

Simon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unique vibe
Se hospedó 3 noches en abril de 2024
Respuesta de HotelMgmt el 22 abr. 2024
Thank you, Simon, for acknowledging the special atmosphere we've created here at the Sunset Marquis! We enjoyed hosting you and hope to welcome you back soon.

10/10 Excelente

Simon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a special, tranquil haven just by Sunset Plaza
Se hospedó 5 noches en abril de 2024
Respuesta de HotelMgmt el 22 abr. 2024
Simon, we're glad that you had a peaceful stay and appreciated our fantastic location! We'd be honored to have you return to the Sunset Marquis soon.

10/10 Excelente

Richard

Se hospedó 2 noches en abril de 2024
Respuesta de Hotelmgmt el 7 may. 2024
Thank you for your five-stars, Richard. We look forward to your return and hope it's soon!

10/10 Excelente

LuAnn

Le gustó: Limpieza
They are so accommodating, and so friendly and nice that you only want to stay at the SM when you’re in LA. And we only stay here when we’re in town.
Se hospedó 5 noches en abril de 2024
Respuesta de HotelMgmt el 16 abr. 2024
LuAnn, we're thrilled that our warm hospitality keeps you returning to the Sunset Marquis! Thank you for your loyalty and positive feedback. We're eagerly awaiting your next visit!

10/10 Excelente

Anastacio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotelmgmt el 27 mar. 2024
Thank you for the five-star rating, Anastacio! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excelente

Anaiya

Se hospedó 2 noches en marzo de 2024
Respuesta de Hotelmgmt el 8 abr. 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Anaiya.

10/10 Excelente

Noel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent customer service!
Se hospedó 2 noches en marzo de 2024
Respuesta de HotelMgmt el 20 mar. 2024
Noel, we appreciate your compliments on our service! It was a pleasure having you as our guest, and we hope you'll return soon for another five-star experience at the Sunset Marquis.

10/10 Excelente

Adrian, Ciudad de Mexico

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing experience
Se hospedó 6 noches en marzo de 2024
Respuesta de HotelMgmt el 14 mar. 2024
Adrian, thank you for your perfect rating of Sunset Marquis. We are glad you had an amazing stay and were pleased with our accommodations. The pleasure would be ours to welcome you back for another memorable experience!

10/10 Excelente

Mark

Se hospedó 2 noches en febrero de 2024
Respuesta de Hotelmgmt el 2 abr. 2024
Thank you, Mark, for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excelente

Robert

Se hospedó 3 noches en marzo de 2024
Respuesta de HotelMgmt el 29 mar. 2024
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon, Robert!

10/10 Excelente

NOREEN

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
we had a perfect visit at the Sunset Marquis - would highly recommend it!
Se hospedó 4 noches en febrero de 2024
Respuesta de HotelMgmt el 28 feb. 2024
Noreen, it's wonderful to know your stay at the Sunset Marquis was everything you hoped for. We appreciate your recommendation and eagerly await your return. Thank you for choosing us!

10/10 Excelente

Eli

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
High quality overall. A pleasure to stay. The cost of valet parking (there is no hotel parking for guests), however, is too high.
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotelmgmt el 27 feb. 2024
Eli, it was our pleasure to welcome you to the Sunset Marquis! Thank you for letting us know you thoroughly enjoyed your stay, and for sharing your thoughts on our valet parking fee. We're committed to ensuring our rates are competitive within the West Hollywood area and will certainly share your feedback with our Management Team. We hope to see you again soon!

10/10 Excelente

Bonnie

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked that they have a new, convenient Limo that can take you or pick you up if wishing approx 2-3 miles. We used this service a couple of times. Staff were very friendly, we may have gotten a room upgrade but we weren't told. The room was very nice & big.
Se hospedó 7 noches en febrero de 2024
Respuesta de HotelMgmt el 23 feb. 2024
Bonnie, thank you for your glowing review of Sunset Marquis. We are delighted you had an excellent stay and were pleased with our limo service, friendly team, and spacious rooms. The pleasure would be ours to welcome you back again!

10/10 Excelente

yasemin

Had a wonderful stay !
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotelmgmt el 21 feb. 2024
Yasemin, we’re delighted to receive your perfect score! Thank you for choosing the Sunset Marquis and taking the time to share your positive experience. It will be a pleasure to host you again soon!

10/10 Excelente

Wayne

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The Sunset Marquis is my ultimate choice when I come to West Hollywood Management & staff make you feel more than welcome & the Resteraunt is a favourite even if you don’t stay there I used the Spa twice & was excellent
Se hospedó 2 noches en febrero de 2024
Respuesta de HotelMgmt el 12 feb. 2024
Thank you, Wayne, for your loyalty to the Sunset Marquis! It's wonderful to know that our welcoming service and terrific amenities have contributed positively to your stays. Your kind words mean the world to us, and we can't wait to welcome you back for another memorable experience soon!

10/10 Excelente

Jolene

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was clean, staff was friendly, and location was great! we stayed during my son's birthday and when we checked -in he had a lovely gift from the hotel waiting for him in our room.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Hotelmgmt el 3 feb. 2024
Jolene, thank you for staying at the Sunset Marquis! Your positive feedback about our cleanliness, location, and hospitality brightened our day. We're thrilled that our team could make your son's birthday extra special with a surprise gift. Hopefully, we will have the pleasure of welcoming you back through our doors again soon!

10/10 Excelente

Lisa Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Logan was very friendly went above and beyond Staff was incredible. Great location. Great food. Will def be back
Se hospedó 4 noches en enero de 2024
Respuesta de Hotelmgmt el 27 ene. 2024
Lisa Marie, thank you for your perfect rating of Sunset Marquis. We are thrilled you had an excellent stay and our team, especially Logan, exceeded your expectations. It is also wonderful to hear you found our location convenient. We are looking forward to your next stay with us!

10/10 Excelente

Wayne

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Hotelmgmt el 20 ene. 2024
Thank you for your top score, Wayne! We look forward to your next stay with us at the Sunset Marquis!

10/10 Excelente

Edward

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great property and services.
Se hospedó 2 noches en enero de 2024
Respuesta de HotelMgmt el 22 ene. 2024
Thank you, Edward, for sharing your positive experience at Sunset Marquis! We're glad to know that our property and services met your expectations. It would be our pleasure to welcome you back for another enjoyable stay!

6/10 Aceptable

Camelia

Viajó en grupo
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotelmgmt el 26 dic. 2023
We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

10/10 Excelente

Edward da

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de HotelMgmt el 22 dic. 2023
Thank you for your five-stars. We look forward to your return and hope it's soon!

10/10 Excelente

Ben

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotelmgmt el 19 dic. 2023
Knowing you had a wonderful stay is truly gratifying! Thank you, Ben, and we eagerly await your next visit.

10/10 Excelente

Mark

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My New LA Go-To
I *love* this place! I'm big on the quality of the shower and they hit it out the park there. And Room Service food selection is phenomenal. They have a gym, spa, and multiple pools on the premises. And it's walking distance from all the sights. I'll definitely be back here when I visit my LA family & friends again!
Se hospedó 2 noches en diciembre de 2023
Respuesta de HotelMgmt el 20 dic. 2023
Mark, it's fantastic to hear that you thoroughly enjoyed your stay with us at the Sunset Marquis! We appreciate your positive remarks about our amenities and convenient location. It was our pleasure to exceed your expectations, and we eagerly anticipate the opportunity to do so again on your next visit to LA!

10/10 Excelente

Reza

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotelmgmt el 12 dic. 2023
Thank you for your top score, Reza! We look forward to your next stay with us.

10/10 Excelente

Edward, Durham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is the perfect example of how a hotel should be run. I always felt comfortable and welcome. The amenities are high quality and numerous. The staff is friendly and attentive. The room was excellent with amazing water pressure and shower. Very pleased and will be returning soon.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotelmgmt el 3 feb. 2024
Edward, thank you for choosing the Sunset Marquis and sharing your kind words. We're thrilled to know that our comfort, amenities, and service exceeded your expectations. It will be our pleasure to welcome you back for another five-star getaway soon! Until then, safe travels.

8/10 Bueno

Todd

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Hotelmgmt el 7 feb. 2024
Thank you for taking a moment to share your positive score, Todd! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

10/10 Excelente

Bradley

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay at the sunset Marquis was fabulous! We love staying in the Villas. The rooms are top notch and fresh. The bathroom was amazing. The pool, the restaurant and the amenities were beyond our expectations. The hotel was really close to shopping and great restaurants. The door staff and valet were very helpful.
Se hospedó 2 noches en noviembre de 2023
Respuesta de HotelMgmt el 30 nov. 2023
We're thrilled to hear that your experience at the Sunset Marquis was exceptional! Your acknowledgment of our dedicated door staff and valet is greatly appreciated. We eagerly await your next visit, ready to make it even more memorable than the last.

10/10 Excelente

Taylor

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super cool place, restaurant food was great and the staff were awesome. Jessie had nothing but great recommendations for anything we asked. He was a great guy and so was Robert and we couldnt help but stop and chat with them whenever we got the chance. This place was already awesome and they made it even better. Will definitely stay again
Se hospedó 2 noches en noviembre de 2023
Respuesta de HotelMgmt el 29 nov. 2023
Taylor, we greatly appreciate your kind feedback! We're thrilled to know you had a fantastic stay and enjoyed the exceptional service provided by Jessie and Robert. The entire team at Sunset Marquis is eager to welcome you back again soon!

10/10 Excelente

David, Enfield

Viajó con su pareja
Le gustó: Limpieza, personal y atención
This is our 5 or 6th stay at SM. Outstanding resort like hotel. Staff, Service, restaurant all 5 Star. Received a wonderful upgrade to one of the Villa’s. Absolutely fantastic! Thank you Sunset Marquis.
Se hospedó 5 noches en noviembre de 2023
Respuesta de HotelMgmt el 29 nov. 2023
David, your loyalty as a returning guest is much appreciated! Thank you for letting us know that our exceptional service and dining continue to impress you. We’re so glad that you enjoyed your recent experience in one of the Villas. It will be our pleasure to welcome you back for another memorable visit soon!

10/10 Excelente

Sheri

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a great place to stay in Hollywood if you want to experience the old Hollywood feeling. Rooms are very large and there is tremendous amount of privacy!
Se hospedó 3 noches en noviembre de 2023
Respuesta de HotelMgmt el 28 nov. 2023
Sheri, we're grateful that you chose to stay with us at the Sunset Marquis! It's wonderful to know that you enjoyed the classic charm and peaceful atmosphere of our property. We hope to have the pleasure of welcoming you back for another five-star stay in West Hollywood!

10/10 Excelente

Andrew

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t like properties they don’t include the resort fee so you get hit with an extra charge each night. Should be inclusive in the nightly rate.
Se hospedó 5 noches en noviembre de 2023
Respuesta de HotelMgmt el 28 nov. 2023
Andrew, thank you for sharing your perspective regarding our resort fee policy. Understanding guest preferences is extremely important to us, and we will certainly take your feedback into consideration. We're thrilled to receive your high rating and look forward to welcoming you back to the Sunset Marquis in the near future.

10/10 Excelente

Terry

Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotelmgmt el 21 nov. 2023
Thank you for your top score, Terry! We look forward to your next stay with us at the Sunset Marquis.

10/10 Excelente

Kara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotelmgmt el 18 nov. 2023
Thank you for gifting us with your top score, Kara! Until next time!

10/10 Excelente

Troy, Los Angeles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotelmgmt el 18 nov. 2023
Thank you for your five-star rating, Troy! We hope to be your preferred property whenever your travels bring you to Los Angeles.

10/10 Excelente

Brian

Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotelmgmt el 5 dic. 2023
Your five-star rating truly brightens our day, Brian! Please visit us again.

10/10 Excelente

Isabel

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely amazing customer service! Can’t wait to book another trip!
Se hospedó 3 noches en noviembre de 2023
Respuesta de HotelMgmt el 14 nov. 2023
Thank you, Isabel, for your glowing review. We're delighted that our service exceeded your expectations at the Sunset Marquis. We can't wait to host you again and ensure your next trip is just as memorable!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relax on the Sunset Strip
A place to relax and have a creative meeting. Inspiring, timeless and rock’n’roll. Quiet and easy. Close to everything in Hollywood.
Se hospedó 2 noches en noviembre de 2023
Respuesta de HotelMgmt el 15 nov. 2023
Thank you for choosing the Sunset Marquis for your meeting needs! We're so glad to hear that our prime location and unique ambiance allowed you to relax and feel inspired. It will be our pleasure to host you again soon!

10/10 Excelente

jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Hotelmgmt el 11 nov. 2023
We are humbled to have earned your perfect score, Jason! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.