Una piscina al aire libre, sillones reclinables de piscina

Opiniones sobre Sonesta Redondo Beach & Marina

4 out of 5
Sonesta Redondo Beach & Marina
300 N Harbor Dr, Redondo Beach, CA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 589 de 1003 opiniones" "
Evaluación: 8 - Bueno. 221 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 111 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 43 de 1003 opiniones" "
Evaluación: 2 - Terrible. 39 de 1003 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena ubicación, área segura y muy bonita
Se hospedó 6 noches en enero de 2024
Respuesta de Customer Service el 13 ene. 2024
Carlos, estamos encantados de saber que apreciaste la excelente ubicación y la hermosa y segura zona de Sonesta Redondo Beach & Marina. Gracias por compartir tu maravillosa experiencia. Esperamos darle la bienvenida nuevamente en el futuro.

10/10 Excelente

jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bueno todo
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service el 22 dic. 2023
Jonathan, es fantástico saber que tuviste una experiencia tan positiva en Sonesta Redondo Beach & Marina. Nos esforzamos por ofrecer excelentes experiencias y sus comentarios confirman que lo estamos logrando. Esperamos darle la bienvenida nuevamente para otra estadía espléndida.

2/10 Terrible

JOSE CARLOS

Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service el 8 jul. 2023
We appreciate your feedback, Jose.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

8/10 Bueno

Blanca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Management el 4 may. 2023
Hello Blanca,Thank you for taking the time to complete our guest survey. We appreciate the score you gave us and we hope to see you again soon. Thank you.

10/10 Excelente

Gabriel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio, zona muy bonita en la playa.
Se hospedó 1 noche en abril de 2022
Respuesta de Management el 12 may. 2022
Thank you for taking the time to respond to our survey! I am very pleased to hear that we were able to exceed your expectations. We take pride in delivering exceptional service, and creating a fun, safe environment for our guests! We hope that you will continue to make our hotel your first choice whenever you’re in the Redondo Beach area.

10/10 Excelente

Abdon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo bien solo que no tiene servicio de restaurante por lo que hay que salir
Se hospedó 1 noche en abril de 2022
Respuesta de Management el 12 may. 2022
Thank you for taking the time to respond to our survey! I am very pleased to hear that we were able to exceed your expectations. We take pride in delivering exceptional service, and creating a fun, safe environment for our guests! We hope that you will continue to make our hotel your first choice whenever you’re in the Redondo Beach area.

8/10 Bueno

Bank

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2021
Respuesta de management el 19 jul. 2021
would like to hear from you about your stay experience

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very poor quality, rooms are old, not well mantained. The room was not clean at 6pm when we got back.
Se hospedó 2 noches en mayo de 2021
Respuesta de management el 25 may. 2021
so sorry we fell short of your expectations thank you for letting us know about your stay

10/10 Excelente

EDUARDO

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pagar estacionamiento no bueno
TODO ESTUBO BIEN MENOS QUE NOSE ME HACE JUSTO QUE COMO GUESPED DEL HOTEL ME COBREN EL ESTACIONAMIENTO TAMBIÉN
Se hospedó 1 noche en mayo de 2021
Respuesta de management el 18 may. 2021
thank you

8/10 Bueno

carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Increíble
Increible
Se hospedó 2 noches en abril de 2021
Respuesta de management el 5 may. 2021
wow, thank you

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las instalaciones y servicio
Se hospedó 1 noche en abril de 2021
Respuesta de Management el 13 abr. 2021
Thank you for taking the time to rate our hotel.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2021
Respuesta de Management el 10 abr. 2021
Thank you for taking the time to rate our hotel.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2020
Respuesta de Suci S el 3 nov. 2020
We appreciate your feedback.

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en septiembre de 2020
Respuesta de Suci S el 15 sept. 2020
Please accept our sincere apology that you were not satisfied with your stay. We want all of our guest to be fully satisfied with their stay. Looking forward for your next visit.

2/10 Terrible

Alfredo

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020
Respuesta de Suci. S el 29 ago. 2020
Please accept our sincere apology for any inconvenience you experience.

10/10 Excelente

Roxana, Los Ángeles

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es ya en una buena área y la vista es buena al mar 🌊
Se hospedó 1 noche en mayo de 2020
Respuesta de Suci S el 6 jun. 2020
Thank you for staying with us. Very happy to know you enjoyed your stay with us. Looking forward for your next visit.

6/10 Aceptable

Sanh

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Feels like an old hotel in the room. Parking structure looks to be under construction.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ivy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property bartender wasn't very attentive but all in all a great stay
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service el 15 may. 2024
Ivy, thank you for choosing to stay at Sonesta Redondo Beach & Marina and for your kind words about our property. We regret to hear about the less-than-stellar service at the bar, but we're glad that you enjoyed your stay overall. We look forward to welcoming you back for an even better experience.

2/10 Terrible

Taylor

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service el 14 may. 2024
Taylor, thank you for taking the time to provide your rating. We regret to learn that your experience was not up to the mark and we hope you give us another chance to better serve you in the future.

8/10 Bueno

Alon

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service el 14 may. 2024
Alon, thank you for choosing Sonesta Redondo Beach & Marina and for sharing your positive rating. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Hamilton, Altadena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We went to the Beachlife festival. Right across the street. Lots of fun. Very dog friendly and walkable to everything.
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service el 12 may. 2024
Hamilton, it sounds like you had an enjoyable time at Sonesta Redondo Beach & Marina, especially attending the Beachlife festival just across the street, taking advantage of the walkability, and appreciating our dog-friendly policy. We're glad you had a lot of fun and hope to welcome you back for more memorable experiences.

10/10 Excelente

George

Le gustó: Servicios
Comfortable room, all staff were friendly and professional.
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service el 12 may. 2024
George, we're glad you found your stay at Sonesta Redondo Beach & Marina to be enjoyable. Our team members greatly appreciate your compliments about their friendliness and professionalism. We hope to continue making your future stays just as comfortable.

2/10 Terrible

Mark

Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service el 11 may. 2024
Mark, while we are disappointed to see your rating, we appreciate your feedback. We're committed to providing our guests with a satisfactory stay, and we regret hearing that we didn't meet expectations during your visit. Should you have any specific feedback about your stay, we would be very interested to hear it in order to improve. Thank you, and we hope to have another opportunity to serve you better.

10/10 Excelente

Jake

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 4 noches en mayo de 2024
Respuesta de Customer Service el 8 may. 2024
Jake, it's lovely to see such positive feedback about your stay at Sonesta Redondo Beach & Marina. We genuinely appreciate your kind words. These reflections encourage us to keep striving for excellence in all aspects of the guest experience. We eagerly look forward to your next visit.

8/10 Bueno

Estela

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service el 8 may. 2024
Estela, thank you for the high rating you've given the Sonesta Redondo Beach & Marina. We're thrilled to know you had a positive experience at our establishment. We eagerly look forward to welcoming you back in the future.

10/10 Excelente

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place very clean staff was friendly& professional
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 25 abr. 2024
Timothy, it's fantastic to hear your positive feedback about the Sonesta Redondo Beach & Marina. We're thrilled you found our location to be excellently maintained, and that our team members provided professional and warm service. Thank you for choosing us and we look forward to serving you on your next visit.

10/10 Excelente

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay staff was very friendly and profisional
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 25 abr. 2024
Timothy, it's wonderful to know that you found the Sonesta Redondo Beach & Marina to be a fantastic place for your stay! Your compliments on the friendliness and professionalism of our team members are deeply appreciated. We hope to serve you again in the near future.

6/10 Aceptable

Sumlee

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 24 abr. 2024
Sumlee, it seems your stay with us didn't quite meet your expectations. We value every feedback and would appreciate any specifics on how we can improve our services. We endeavor to enhance our guest experience and hope to have another opportunity to serve you again in the future.

8/10 Bueno

Thomas

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was clean, but a bit dated. The pool area was ok, but the pool was a bit dirty. There is a nice tennis court, but the basketball hoop is pretty beat up. I am told the surrounding area can be really fun, but there was a bunch of construction when we were there so it wasn’t really the case for us.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 21 abr. 2024
Thomas, it's pleasing to hear that you found your room to be clean during your stay at Sonesta Redondo Beach & Marina. We genuinely value your feedback about the pool area and the recreational facilities. Regular maintenance continues to be our priority to enhance guest experience. While we have no control over any local construction, we hope your future visits coincide with more peaceful times. We hope to impress you on your next stay with us, ensuring you have a chance to fully enjoy the surround.

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel, enjoyed stay and would return. Only problem, showing some wear and tear.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 20 abr. 2024
Robert, thank you for choosing Sonesta Redondo Beach & Marina and dedicating the time to share your experience. We're pleased you enjoyed your stay and ready to welcome you back soon. As for your comments about certain areas needing attention, our team constantly strives to maintain our premises up to standard. We appreciate your observation and look forward to an opportunity to demonstrate our progress on your next visit. Safe travels.

10/10 Excelente

John

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really like the hotel, but there were no hooks in bathroom to hang up clothes. A small microwave would have been nice, and coffee cups were too thin. Everything else was great. Beds were really comfy, and room really clean. Staff were very nice and helpful.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service el 20 abr. 2024
John, we thank you for sharing your experience at Sonesta Redondo Beach & Marina. We appreciate your feedback on the lack of amenities in the bathroom and the quality of the cups. You'll be glad to know we are constantly exploring ways to improve based on guests' suggestions. Meanwhile, we're delighted that our comfortable beds and pristine rooms contributed to a pleasant stay, and that our team members were able to assist you effectively. Looking forward to welcoming you back for an even more tailored experience.

10/10 Excelente

Sheldon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service el 20 abr. 2024
Sheldon, thank you for taking the time to rate Sonesta Redondo Beach & Marina so highly. We're delighted your stay with us made such a positive impression. We look forward to welcoming you back on your next trip.

10/10 Excelente

Ernest

Viajó con su familia
The property was clean, all the staff from housekeeping, bar and restaurant, bellhop to the front desk where pleasant and attentive.
Se hospedó 7 noches en abril de 2024
Respuesta de Customer Service el 18 abr. 2024
Ernest, thank you for sharing your 5-star experience at Sonesta Redondo Beach & Marina. We're thrilled to learn that our team members from different areas made your stay memorable with their pleasant demeanor and attention to detail. Your kind words a true testament to our commitment to providing exceptional service. We eagerly await your next visit.

10/10 Excelente

Debra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en abril de 2024
Respuesta de Customer Service el 15 abr. 2024
Thank you for this excellent rating, Debra!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta Redondo Beach & Marina! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excelente

Theresa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and well decorated.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service el 9 abr. 2024
Theresa, thank you for recognizing the cleanliness and decor at Sonesta Redondo Beach & Marina. Ensuring an immaculate and stylish environment is top priority for us. We look forward to welcoming you back in the future.

10/10 Excelente

David Van

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 11 abr. 2024
David, we're absolutely delighted to see your 5-star rating for Sonesta Redondo Beach & Marina! It brings us immense joy knowing our efforts in providing an exceptional stay are appreciated. We cannot wait to welcome you back for another memorable visit with us.

8/10 Bueno

Yuliya, LOS ANGELES

Se hospedó 8 noches en marzo de 2024
Respuesta de Customer Service el 11 abr. 2024
Yuliya, we're glad to hear that your experience at Sonesta Redondo Beach & Marina was pleasing. Your rating means a lot to us because it shows we're meeting guests' expectations. Thank you for taking the time to rate us. We look forward to your next visit.

10/10 Excelente

Antonio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property!
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service el 9 abr. 2024
Antonio, we're thrilled to see you had such an enjoyable stay at Sonesta Redondo Beach & Marina. It's wonderful that you appreciate our property. We eagerly await your next visit.

10/10 Excelente

Jeanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service el 9 abr. 2024
Jeanne, it's rewarding to hear that your stay at Sonesta Redondo Beach & Marina was wonderful. We sincerely hope to have the opportunity of welcoming you back in the future.

10/10 Excelente

nataly

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was amazing , it was for one night we got the double queen bed ocean view , the staff were very accommodating and helpful and they were amazing , very professional with the least effort from my side , the perfect place to unplug with a view and a quiet place. Highly recommend. Some taps and mirrors need to be changed cause its a little old but very very clean and functioning properly. It was the easiest check out with no hussle no added fees or surprise charges in the end.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 8 abr. 2024
Nataly, it's always wonderful to hear about a fantastic stay! We are thrilled that Sonesta Redondo Beach & Marina offered you an amazing experience with our double queen bed ocean view room, and that our accommodating and professional team members added to your enjoyment. It's great to know that you found our location to be a perfect place to relax with incredible views. We appreciate your mention of how easy and transparent our check-out process is, as well as your recommendations. Thanks for the feedback regarding the fittings in the hotel, and rest assured, your comments have been taken into consideration for further improvements. Looking forward to welcoming you back in the future.

10/10 Excelente

Fraser

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Anti social behaviour in the marina car park opposite the hotel was a concern although it didn’t impact us directly. Our rental was parked in that car park. Other than that, we were pleased with the hotel and the ocean view.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 26 mar. 2024
Fraser, it's comforting to know that despite the occurrences beyond our control in the nearby area, you still thoroughly enjoyed your stay at Sonesta Redondo Beach & Marina. We value your endorsement regarding our ocean view. For future visits, if you have any concerns, our team members are always here to help. We're looking forward to welcoming you back!

6/10 Aceptable

Stephanie

Le gustó: Limpieza, personal y atención
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service el 24 mar. 2024
We appreciate you taking the time to share your feedback, Stephanie.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

4/10 Mediocre

Benedicta Garcia

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not worth $250 a day
Se hospedó 6 noches en marzo de 2024
Respuesta de Customer Service el 20 mar. 2024
Benedicta Garcia, we're taking note of your feedback. The value of our accommodations and facilities is something we constantly strive to enhance. Rest assured we're considering your remarks to ensure better experiences for our future guests. We hope you may give us another chance to serve you.

10/10 Excelente

anna

Viajó con mascotas
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Perfect hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 18 mar. 2024
Anna, thanks for sharing your impressions about Sonesta Redondo Beach & Marina. We're sincerely pleased to know it lived up to your expectations. We are thrilled to have imparted a perfect stay. We hope to have the pleasure of welcoming you back for another memorable stay.

6/10 Aceptable

Lauren

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 17 mar. 2024
Thank you for sharing, Lauren.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

2/10 Terrible

Ryan

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Poor customer service. Would not recommend to anyone.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 12 mar. 2024
Ryan, it's disappointing to learn about your experience with our customer service. Everyone at our hotel is committed to delivering high-quality service and your account suggests otherwise. Your feedback is valuable and allows us to discover areas where we can enhance our guest experiences. We do hope for a chance to change your impression in the future.

6/10 Aceptable

Jeremy, Gulfport

Viajó con su pareja
Property outdated, rooms are nice but they need a whole renovation
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 6 mar. 2024
Jeremy, we appreciate your feedback. It's great to hear you found the rooms pleasant even though you noted areas for improvement. We're continuously working to enhance our guest experience and will take your comments into consideration for future renovations.

10/10 Excelente

Mitchell

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is amazing and it’s so close to walk to the beach restaurant and shopping the hotel bar was super good are bartender Sal was a amazing gentleman this hotel will be my always go to spot now
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 5 mar. 2024
Mitchell, we're delighted to hear that you found your experience at Sonesta Redondo Beach & Marina to be memorable. It's wonderful that our convenient location and well-crafted beverages served by our esteemed colleague Sal enhanced your stay. We're thrilled to be your preferred choice moving forward. Looking forward to welcoming you back!

4/10 Mediocre

Zelik

No le gustó: Personal y atención
Se hospedó 5 noches en febrero de 2024
Respuesta de Customer Service el 4 mar. 2024
We appreciate the feedback, Zelik.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excelente

Lance

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Redondo Beach location on the Strand
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 28 feb. 2024
Lance, we're thrilled to know that you enjoyed Sonesta Redondo Beach & Marina's fabulous, beachfront location. We appreciate your positive comments and look forward to your next visit with us.