Una piscina al aire libre, camas de piscina con cargo

Opiniones sobre Montrose at Beverly Hills

4 out of 5
Montrose at Beverly Hills
900 Hammond St, West Hollywood, CA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 582 de 933 opiniones" "
Evaluación: 8 - Bueno. 213 de 933 opiniones" "
Evaluación: 6 - Aceptable. 74 de 933 opiniones" "
Evaluación: 4 - Mediocre. 36 de 933 opiniones" "
Evaluación: 2 - Terrible. 28 de 933 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

sumaya

Se hospedó 4 noches en diciembre de 2023
Respuesta de Montrose at Beverly Hills el 28 dic. 2023
Thank you so much for taking the time to review us. It was a pleasure hosting you Sumaya!

10/10 Excelente

Daniel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2023
Respuesta de Montrose at Beverly Hills el 22 oct. 2023
Hi Daniel, thank you for your excellent review. We're glad you enjoyed your stay with us. We would be happy to host you again in the future. Best wishes to you!

10/10 Excelente

Alan

Se hospedó 2 noches en septiembre de 2023
Respuesta de Team Montrose el 6 oct. 2023
Dear Alan, Thank you for the perfect score. We are delighted you enjoyed your stay with us, and we look forward to welcoming you in the future.

10/10 Excelente

Pamela Susana Marín

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La gente de recepción es muy amable, las habitaciones son de excelente tamaño y tratan muy bien a las mascotas
Se hospedó 4 noches en julio de 2023
Respuesta de Montrose at Beverly Hills el 22 jul. 2023
Hi Pamela Susana Marin, Thank you for your kind review! We're delighted to hear that you had a positive experience with our friendly reception staff. Providing excellent customer service is our priority, and we're glad they made you feel welcome. We're pleased that you found our rooms to be excellent in size, ensuring a comfortable stay for our guests. Moreover, we're happy to hear that we provided a welcoming environment for pets. We understand that pets are part of the family, and we aim to make their stay enjoyable as well. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you and your furry friends back in the future for another enjoyable stay!

8/10 Bueno

Edgar Eloy estrada

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo único que no me gusto fue que a mi llegada encontré cabellos en la coladera de la regadera
Se hospedó 1 noche en marzo de 2022
Respuesta de Roger Z el 30 mar. 2022
Dear Edgar, Thank for staying at Montrose during your visit to Los Angeles. We are glad you enjoy your stay with us.

10/10 Excelente

Miguel Ángel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Gran ubicación
Se hospedó 2 noches en diciembre de 2021
Respuesta de Montrose West Hollywood el 29 dic. 2021
Gracias por quedarse con nosotros. Fue un placer tenerte.

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
NO ME RESPETARON EL CREDITO PROMETIDO Y TAMPOCO ME DIERON UPGRADE
Se hospedó 5 noches en agosto de 2021
Respuesta de Ben el 21 ago. 2021
Thank you for taking the time to review your stay with us. We have multiple packages and promotions available through Expedia and through the hotel directly. Please book the package with the benefits that you would like to receive. Packages cannot be combined with other packages or promotional offers.

4/10 Mediocre

Miguel

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Es un hotel muy bonito muy lujoso si cómodo Lo triste es que el aire acondicionado de nuestra aviación no servia.... ese día estuvo a 103 grados de calor a las 2:30 de la madrugada nuestro cuarto estaba 82 grados hablamos para que nos ayudaran a reglar el aire , y si fue un caballero pero no pudo hacer nada por nosotros.... y pues tratamos de dormir un poco .. a lo que voy es un hotel caro para una mala noche ...
Se hospedó 1 noche en agosto de 2020
Respuesta de Andrew Maffei General Manager el 19 ago. 2020
Miguel, Thank you for sharing your recent experience at Montrose West Hollywood. We hope to welcome you back very soon. Regards, Andrew Maffei General Manager Montrose West Hollywood

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo el servicio unicamnete el menu para el Desayuno creo que no es muy completo ..aún pero lo bueno es que ay Restaurant y cafes cerca.
Se hospedó 2 noches en julio de 2019
Respuesta de Andrew Maffei General Manager el 3 ago. 2019
Anonymous, Thank you for taking the time to share your recent experience at Montrose West Hollywood. We always strive to provide amazing accommodations, warm customer service, delicious cuisine all packaged together in the best location in Los Angeles. Regards, Andrew Maffei General Manager Montrose West Hollywood

6/10 Aceptable

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No me pareció adecuado para ir con niños, habia separado una suite con una cama King y un sofá cama, y me dieron una habitación con solo una cama king, me trajeron una cama adicional.
Se hospedó 2 noches en mayo de 2019
Respuesta de Andrew Maffei General Manager el 13 may. 2019
Anonymous, Thank you for sharing your recent experience at Montrose West Hollywood, we look forward to welcoming you back soon. Regards, Andrew Maffei General Manager Montrose West Hollywood

10/10 Excelente

jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019
Respuesta de Andrew Maffei General Manager el 19 abr. 2019
Jaime, It was our pleasure to host you during your time in Los Angeles, Montrose West Hollywood is a great place to stay because our amazing location, over-sized rooms and incredible staff do a great job of making our guests feel at home away from home. Jaime, thank you for sharing your recent experience at Montrose West Hollywood we look forward to welcoming you back. Regards, Andrew Maffei General Manager Montrose West Hollywood

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en abril de 2019
Respuesta de Andrew Maffei General Manager el 8 abr. 2019
Anonymous, I appreciate you taking the time to share your recent experience at Montrose West Hollywood and we look forward to welcoming you back soon. Regards, Andrew Maffei General Manager Montrose West Hollywood

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente habitación, muy servicial el personal, muy buen hotel, excelente relación precio calidad
Se hospedó 3 noches en marzo de 2019
Respuesta de Andrew Maffei General Manager el 2 abr. 2019
Anonymous, We appreciate your feedback and we are so pleased you enjoyed your time with us. I hope that you will choose Montrose West Hollywood the next time your travels bring you to Los Angeles. Regards, Andrew Maffei General Manager Montrose West Hollywood

10/10 Excelente

HUMBERTO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2018
Respuesta de Andrew Maffei General Manager el 31 dic. 2018
HUMBERTO, Thank you for such a great review, I was pleased that you enjoyed your stay and I hope that we get the opportunity to welcome you back very soon. Regards, Andrew Maffei General Manager Montrose West Hollywood

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Me cobraron Tarifas extras El costo de estacionamientos altísimo Se escucha ruido de otras habitaciones
Se hospedó 4 noches en octubre de 2018
Respuesta de Andrew Maffei General Manager el 5 nov. 2018
Anonymous, Thank you for choosing Montrose West Hollywood, we appreciate feedback from our guests, so that we can continue programs that are working well and revisit items that need more attention. Thank you again and we hope to welcome you back soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno, bien ubicado y excelente hotel.
Muy buena zona para quedarse. Lindo, tranquilo y accesible. Es cómodo y cerca de las áreas de negocios que nos interesaba.
Se hospedó 2 noches en octubre de 2018
Respuesta de Andrew Maffei General Manager el 8 oct. 2018
Anonymous, Thank you for the kind words, they are every much appreciated. Regards, Andrew Maffei General Manager Montrose West Hollywood

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente estancia
Excelente trato del personal, en especial de José, el manager; hubo un problema con las habitaciones y tuvimos que hospedarnos la primera noche en otro hotel muy cercano, de excelente calidad y a cuenta del hotel, nos dieron de cortesia una botella de vino y quesos, ademas del estcionamiento gratis en compensacion por el inconveniente. El hotel Montrose esta muy bien ubicado y las habitaciones estan muy amplias, cómodas, nuevas y trendi. Excelente opción. Llegaria nuevamente.
Se hospedó 4 noches en julio de 2018
Respuesta de Andrew Maffei General Manager el 14 ago. 2018
Maria, Your kind words make me very proud of our team, I will be sure to share your feedback with them, especially Jose. I am glad that though there was a challenge with your stay the team was able to make sure that you still enjoyed your stay. Maria, I hope we get the opportunity to welcome you back very soon. Regards, Andrew Maffei General Manager amaffei@montrosewesthollywood.com

10/10 Excelente

ALEJANDRO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2018
Respuesta de Andrew Maffei General Manager el 14 ago. 2018
Alejandro, We appreciate the positive review and we look forward to welcoming you back in the near future. Regards, Andrew J. Maffei General Manager amaffei@montrosewesthollywood.com

10/10 Excelente

ALLAN TONG

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024

4/10 Mediocre

Brittany

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Jeremy

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

SEAN

Great
Se hospedó 2 noches en mayo de 2024
Respuesta de Montrose at Beverly Hills el 13 may. 2024
Hi Sean, thank you for the perfect score. We are delighted you had a great stay with us. We look forward to welcoming you back in the future. Safe Travels!

10/10 Excelente

Lukas J

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Spanish older gentleman that ran the valet was one of the nicest people I met on my 10 day vacation, along with all the other staff. Will definitely be staying again next time I'm in LA
Se hospedó 9 noches en mayo de 2024
Respuesta de Montrose at Beverly Hills el 11 may. 2024
Hi Lukas J, it's wonderful to hear that you had such a positive experience with the staff, particularly the Spanish older gentleman, during your stay with us. We're delighted to hear that you plan to stay again next time you're in LA. We look forward to welcoming you back for another fantastic experience!

8/10 Bueno

Yagnesh

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Gym small and musty. Well located. Quiet. Coffee bar expensive. Rooms comfortable and so were beds.
Se hospedó 3 noches en mayo de 2024
Respuesta de Montrose at Beverly Hills el 11 may. 2024
Hi Yagnesh, it sounds like you had a mixed experience during your stay. While the gym may have been smaller and mustier than expected, it's great to hear that the hotel's location was convenient and the atmosphere was quiet. Additionally, comfortable rooms and beds are always important for a good night's sleep. Thank you for sharing your feedback about the coffee bar; pricing can vary, and it's helpful to know about these details. We hope to welcome you back in the future.

10/10 Excelente

Lukas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr ruhige Gegend, Tolles Hotel mit Rooftop Pool und Tennis Platz. Parken mit 65$ pro Tag aber zu überteuert und nicht fair. Morgens gibt es bis 10 Uhr kostenlosen Kaffee.
Se hospedó 5 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 6 may. 2024
Hi Lukas, thank you for the perfect score. We are delighted you had a great stay with us. We look forward to welcoming you back in the future. Safe Travels!

10/10 Excelente

Christina

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Montrose at Beverly Hills el 3 may. 2024
Hi Christina, thank you for the perfect score. We are delighted you had a great stay with us. We look forward to welcoming you back in the future. Safe Travels!

10/10 Excelente

Sharon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Supportive, positive, welcoming staff; excellent facilities.
Se hospedó 2 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 29 abr. 2024
Hi Sharon, thank you for your feedback! We're delighted to hear that you had a positive experience during your stay with us. Providing exceptional service and creating a welcoming atmosphere for our guests are top priorities for us. We're glad you enjoyed our facilities and that our staff were supportive throughout your visit. We look forward to welcoming you back in the future!

10/10 Excelente

Patrick

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had an amazing time. Super close to bars, restaurants, and shopping. Staff were friendly and welcoming. Will book in future trips.
Se hospedó 1 noche en abril de 2024
Respuesta de Montrose at Beverly Hills el 27 abr. 2024
Hi Patrick, we're delighted to hear that you had an amazing time during your stay with us! It's fantastic to know that you found our location convenient and enjoyed the nearby bars, restaurants, and shopping options. Our team works hard to provide friendly and welcoming service, and we're thrilled that you felt well taken care of. We can't wait to welcome you back on your future trips to the area. Until then, thank you and safe travels!

10/10 Excelente

Sharon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 26 abr. 2024
Hi Sharon, thank you for the perfect score. We are delighted you had a great stay with us. We look forward to welcoming you back in the future. Safe Travels!

6/10 Aceptable

Alvin, Toronto

The so called VIP DRINK is a fault. Firstly they charged us with tax and then refunded me without the tax. The way they did the bill is to charge everything including the welcome drink and then refund the rge welcime drink charge separately and said it takes a few days to show the credit. So there will be two exchange charges to me. Do you think this is right to do billing.
Se hospedó 2 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 25 abr. 2024
Dear Alvin, We apologize for any confusion with the billing process. We hope to welcome you back for a smoother experience in the future. Thank you for your feedback. Safe travels!

10/10 Excelente

Ernad

Se hospedó 2 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 13 may. 2024
Hi Ernad, thank you for the perfect score. We are delighted you had a great stay with us. We look forward to welcoming you back in the future. Safe Travels!

8/10 Bueno

Alvin, Toronto

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We only get a welcome drink and also have he room we booked through Expedia, they don’t have any view at all, even the VIP we get a room back the back of the hotel. This is my excuse with Expedia booking. I think you need to improve this
Se hospedó 1 noche en abril de 2024
Respuesta de Montrose at Beverly Hills el 25 abr. 2024
Dear Alvin, Thank you for sharing your feedback with us. We greatly appreciate your input and hope to have the opportunity to better accommodate you in the future.

10/10 Excelente

Garrett, San Diego

Se hospedó 1 noche en abril de 2024
Respuesta de Montrose at Beverly Hills el 13 may. 2024
Hi Garrett, thank you for the perfect score. We are delighted you had a great stay with us. We look forward to welcoming you back in the future. Safe Travels!

8/10 Bueno

Regina

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 22 abr. 2024
Hi Regina, thank you for your review. We're glad you enjoyed your stay with us. We hope to host you again in the future. Best wishes to you!

10/10 Excelente

brett

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff went above and beyond, even brought a microwave to the room. Everyone was nice and polite. Super quiet.
Se hospedó 2 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 19 abr. 2024
Thank you Bret for your kind review. This makes our team happy to know we were able to accommodate you during your stay. It was a pleasure hosting you.

10/10 Excelente

Danny

Se hospedó 5 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 9 may. 2024
Hi Danny, thank you for the perfect score. We are delighted you had a great stay with us. We look forward to welcoming you back in the future. Safe Travels!

10/10 Excelente

Rayma Kay

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Walkable to shopping and dining.
Se hospedó 1 noche en abril de 2024
Respuesta de Montrose at Beverly Hills el 18 abr. 2024
Hi Rayma, Thank you for the perfect score! We're delighted to hear you enjoyed the property's convenient location, which is within walking distance to shopping and dinning. Thank you for taking the time to share your feedback. We look forward to welcoming you back for another stay in the near future.

10/10 Excelente

Vanessa

Se hospedó 3 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 6 may. 2024
Thank you Vanessa for your 5 out of 5 review! We are glad to know you enjoyed your stay!

8/10 Bueno

colin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff were brilliant and we loved our room. Pool was a little chilly in the evenings and the pool bar was closed which was a shame as we were told when we checked in it would be open but then later advised it’s too early in the season. Fridge on the room was a little noisy at night but nothing unbearable
Se hospedó 7 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 13 abr. 2024
Hi Colin, we're delighted to hear that you enjoyed your stay with us and that our staff made a positive impression on you. This spring it has been difficult to predict the weather on the rooftop so we apologize for the miscommunication regarding the rooftop bar hours, but we always can have food and drinks delivered to the rooftop from our restaurant. Regarding the noisy fridge in your room, we apologize for the disturbance and will look into resolving this matter. Your feedback is valuable, and we hope to have the opportunity to welcome you back for an even better experience in the future!

10/10 Excelente

Yanina

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property with an awesome VIP Access perk. Staff was very kind and accommodating.
Se hospedó 1 noche en abril de 2024
Respuesta de Montrose at Beverly Hills el 13 abr. 2024
Hi Yanina, we're thrilled to hear that you had a great experience at our property and enjoyed the VIP Access perk! Providing excellent service and accommodations to our guests is always our top priority. Thank you for acknowledging the kindness and accommodation of our staff. We look forward to welcoming you back in the future!

8/10 Bueno

Clifford

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Valet Parking although expensive was swift and friendly. Only complaint was duvet had smell on it from previous guests.(although sheets and pillow cases where clean) Maybe more frequent washing
Se hospedó 3 noches en abril de 2024
Respuesta de Montrose at Beverly Hills el 8 abr. 2024
Hi Clifford, thank you for sharing your feedback with us. We appreciate your positive comments about our valet parking service and will certainly take your feedback regarding the cleanliness of the duvet into consideration to ensure a more pleasant experience for our future guests. We hope to have the opportunity to host you again. Thank you and best wishes to you!

8/10 Bueno

Angela

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is amazing
Se hospedó 6 noches en marzo de 2024
Respuesta de Montrose at Beverly Hills el 8 abr. 2024
Hi Angela, thank you so much for your kind review. We'd love to hear more about how we can make it a perfect stay next time. We hope to host you again in the future. Safe Travels!

10/10 Excelente

Marijo

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Loved the 70s vibe. Uniqueness of the room layout was fun and unexpected. A great location! Staff was really friendly and attentive. Beds were comfy and plenty of linens. Will be recommending Montrose to all our fellow travelers to LA.
Se hospedó 3 noches en marzo de 2024
Respuesta de Montrose at Beverly Hills el 19 mar. 2024
Hi Marijo, thank you so much for your wonderful review! We're thrilled to hear that you loved the 70s vibe and found the uniqueness of the room layout fun and unexpected. It's fantastic to know that our location, friendly and attentive staff, comfy beds, and ample linens all contributed to making your stay enjoyable. We truly appreciate your recommendation and look forward to welcoming you back to Montrose whenever your travels bring you to LA again! Safe travels!

10/10 Excelente

Joyce

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Montrose at Beverly Hills el 8 abr. 2024
Hi Joyce, thank you for the perfect score! We are delighted you enjoyed your stay with us. We look forward to welcoming you back in the near future. Safe travels!

10/10 Excelente

margaret

Se hospedó 3 noches en marzo de 2024
Respuesta de Montrose at Beverly Hills el 1 abr. 2024
Dear Margaret, Thank you for the perfect score! We are delighted you enjoyed your stay with us. We look forward to welcoming you back in the near future. Safe travels!

10/10 Excelente

Matthew

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Montrose at Beverly Hills el 27 feb. 2024
Hi Matthew, thank you for your 5 star rating! We are glad you enjoyed your stay here at Montrose at Beverly Hills. We hope to host you again in the future.

6/10 Aceptable

Cristina

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Cute and dated
The location was nice but the hotel was a little dated and musty. I thought it was weird that I had to ask for bedding for the pullout couch- the past few hotels provided extra bedding in the closet. The decor was fun and bathroom was clean, but the property would benefit from a refresh to get rid of the old smoke/water damage smell.
Se hospedó 1 noche en febrero de 2024
Respuesta de Montrose at Beverly Hills el 29 feb. 2024
Hi Cristina, thank you for sharing your feedback regarding your recent stay with us. We appreciate your compliments about our location and clean bathrooms. We have found it to be more sanitary to provide bedding for the sofa bed on request rather than keep them in the room. Your comments about the condition of the property are important to us, and we will take them into consideration as we continuously strive to improve our guests' experiences. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved experience in the future. Best Wishes!

10/10 Excelente

Carissa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lots of families. Snacks in the lobby. Wine & drinks. No free parking anywhere bc WeHo is strict with permitting so valet is 65$ per night. Kids loved the pool.
Se hospedó 3 noches en febrero de 2024
Respuesta de Montrose at Beverly Hills el 27 feb. 2024
Hi Carissa, thank you for sharing your experience! We're glad to hear that you enjoyed the amenities like snacks in the lobby, wine & drinks, and the pool. We understand that parking can be a challenge in West Hollywood, and we appreciate your understanding. We also appreciate your feedback and hope to welcome you and your family back again soon!

10/10 Excelente

Maureen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amber was absolutely wonderful and so pleasant upon our arrival and throughout our stay here. She accommodated us with several things and answered our questions thoroughly. The entire staff was friendly and tended to us on a daily basis. We would definitely come back here--hopefully, there won't be any construction around the hotel area, which isn't their fault.
Respuesta de Montrose at Beverly Hills el 14 feb. 2024
Hi Maureen, thank you for taking the time to share your experience with us! We're thrilled to hear that Amber provided you with exceptional service and made your stay memorable. Our team takes pride in ensuring that every guest feels welcomed and well taken care of, and we're delighted to hear that you received friendly and attentive service from our entire staff. We apologize for any inconvenience caused by the construction around the hotel. Since your visit the construction to the nearby neighbor is close to completion. We're grateful for your kind words and your recommendation. It would be our pleasure to welcome you back for another enjoyable stay in the future.

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay
Loved this hotel! The staff was lovely, the location was great, and the rooms were stylish, spacious, and clean. The valet parking is the only overnight parking option in the area, and it's pretty pricey at $65/night, but that was our only gripe. We'll be back!
Se hospedó 3 noches en febrero de 2024
Respuesta de Montrose at Beverly Hills el 13 feb. 2024
Hi Jessica, thank you for choosing to stay at our hotel and for sharing your positive experience with us! We're thrilled to hear that you loved your stay and found our staff to be lovely, our location great, and our rooms stylish, spacious, and clean. It's always our goal to provide exceptional service and comfortable accommodations to all our guests, and we're delighted that we met your expectations. We appreciate your feedback regarding the valet parking fee, and we understand that this can be a concern for some guests. Thank you for your kind words, and we look forward to welcoming you back to our hotel on your next visit to the area!