The hotel is nice, it’s quiet without the casino crowds and it’s very close to shopping, dining and shows, easy to walk to many places.
However, the service is not 5 star, I would say it’s more like 4 stars when it comes to overall service.
For example, one day our room wasn’t cleaned. The cleaning lady came at 9:00 am but we were sleeping, tired from the night before, so we left the room around 12:00 noon and came back at 6:00 to get ready for dinner and a show and the room had not been cleaned. The front desk told us that they had been very busy that day but that’s not a valid excuse to leave a guest room unmade.
Many things took too long when we asked them to do something.
The concierge staff was excellent in planning our dinners and shows, great recommendations and friendly manner.