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Opiniones sobre Southwinds Motel

2 out of 5
Southwinds Motel
1321 Simonton Street, Key West, FL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 588 de 1005 opiniones" "
Evaluación: 8 - Bueno. 263 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 101 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 33 de 1005 opiniones" "
Evaluación: 2 - Terrible. 20 de 1005 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Yendri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buena
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jeff el 28 nov. 2023
Thanks for taking the time to share your review of our motel. We are happy to see that you enjoyed your stay and hope to see you again soon.All the Best,Jeff Swirsky, VP of Operations

10/10 Excelente

Armis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Habitación limpia y personal del lobby excelente, definitivamente regresaría
Se hospedó 1 noche en agosto de 2023
Respuesta de Jim el 29 ago. 2023
Gracias por tomarse el tiempo de dejar esta reseña de nuestro motel.Esperamos ser anfitriones de su próxima visita a Key West.Mis mejores deseos,Jim Heineman vicepresidente de operaciones

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buenas ubicación
Bien ubicado con desayuno incluido (grab and go). Limpio y de lo más económico de la zona. Hay q pagar un extra fee diario de $20
Se hospedó 1 noche en octubre de 2022
Respuesta de Jim el 12 oct. 2022
Gracias por tomarse el tiempo para dejar esta excelente reseña de nuestro motel.Esperamos ser el anfitrión de su próxima visita a Key West.Mis mejores deseos,Jim Heineman Vice presidente de Operaciones

8/10 Bueno

Frank

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Buena
Se hospedó 1 noche en julio de 2022
Respuesta de Front desk el 14 jul. 2022
Thank you for staying with us. Hope to see you next time!

10/10 Excelente

Maria Estrella Perez

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
TODO ME PARECIO EXCELENTE, VOLVERE PRONTO !!!!
Se hospedó 3 noches en agosto de 2021
Respuesta de Jim el 29 ago. 2021
Muchas gracias por dejar esta gran reseña de nuestro motel. Esperamos ser el anfitrión de su próxima visita a Key West. Todo lo mejor, Jim Heineman Vicepresidente de operaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021
Respuesta de Jim el 9 ago. 2021
Thank you so much for taking the time to write this review of our motel. I was so pleased that your stay with us was so enjoyable. We appreciate your feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our motel so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Jim el 9 jun. 2021
Thank you so much for taking the time to write this review of our motel. I was so pleased that your stay with us was so enjoyable and thanks for you feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our motel so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

10/10 Excelente

Sharon

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a cute retro hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Mark B el 2 may. 2024
Dear Sharon,Thank you for your 5-star rating. We are happy to know you enjoyed your stay with us. We look forward to your next visit.All the best,Mark BibbGeneral Manager

6/10 Aceptable

Craig

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Dated, small but clean. Noisy AC. Not quite what you see on the web. BK not open til 10:00am. Continental at that. Would I stay again. No. Can get bettet accomodations for next to same price.
Se hospedó 1 noche en abril de 2024
Respuesta de Mark B el 1 may. 2024
Dear Craig,Thank you for your review. I am sorry we did not meet your expectations. Our breakfast hours are daily from 7:00 am to 10:00 am with a complete Continental offering. We hope you will reconsider and stay with us again.Sincerely,Mark BibbGeneral Manager

10/10 Excelente

Tracey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place in a great location
Se hospedó 4 noches en abril de 2024
Respuesta de Mark B el 29 abr. 2024
Dear Tracey,Thank you for your 5-star review. We are pleased to know you found the motel and services to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Don’t listen to the people saying negative things. Here’s an honest review. It’s a groovy old town motel very close to the ocean. Several restaurants for breakfast and open until 11pm including a store with groceries across the street. More privacy than the BnB’s. 2 pools and a large continental breakfast which was very nice. It’s a $7 Uber ride to the furthest end of Duval so you’re a block away from the chaos. The parking is key here. No issues at all even when the hotel was booked. They were super cool with parking our rental scooter from papas in front of my Jeep. Didn’t have to drive our vehicle the entire week. Staff was great and super helpful. Pools are open until 10pm. Pretty quiet motel too. It’s an older property original to the area and was updated a few years ago. You get the Old Key West experience. The SouthernMost landmark is literally around the corner, very very short walk, maybe 3 minutes. There is a cool tiki bar onsite up front by the road with solo musicians everyday. We would leave Duval and head back to finish up our night at the onsite Tiki bar. There’s actually a liquor store next door to the front office as well, the is located at the tiki bar that had an interior area behind the service bar. Outdoor seating on the main road. Our room wasn’t the biggest, but it was clean, Cold AC and we had a blast the entire visit. This is our new little secret hideaway now.
Se hospedó 3 noches en abril de 2024
Respuesta de Mark B el 25 abr. 2024
Dear David,Thank you for your detailed and amazing review. We agree, SouthWinds Motel is a great way to experience Key West. Your comments capture the epitome of what our beach motel is. Thank you for your feedback. We look forward to your visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was pleasantly surprised, we had a large room, it was clean and comfortable and the location was perfect. Would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Mark B el 25 abr. 2024
Dear William,Thank you for your 5-star review. We are glad to know you enjoyed your stay at SouthWinds Motel. The team strives to ensure all guests have a pleasant stay. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

8/10 Bueno

Daniel

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 8 noches en marzo de 2024
Respuesta de Umberto Poma, Front Office Manager el 26 abr. 2024
Greetings Daniel, Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hosting you. We were so glad to read that you enjoyed our little slice of paradise. We look forward to hosting you again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.

8/10 Bueno

Joyce

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Mark B el 24 abr. 2024
Dear Joyce,Thank you for your rating. I am pleased you found the motel and service to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

4/10 Mediocre

Charles

Viajó con su familia
Le gustó: Limpieza, personal y atención
You are paying key west prices for a property that needs some work done. It’s a motel so I understand. But the pricing was entirely too high for what you got there
Se hospedó 3 noches en abril de 2024
Respuesta de Mark B el 22 abr. 2024
Dear Charles,Thank you for your review. I am sorry we did not meet your expectations. We continuously work toward improving our operations and I appreciate your feedback. Again, I apologize you were not happy with your stay. I hope you will reconsider and stay with us again. Sincerely,Mark BibbGeneral Manager

8/10 Bueno

Pamela

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
We love the location of this property. The only suggestion I would make is that the rooms need a little bit of an update. Staff was excellent and the fact that we had our own little bar to sit and listen to music in every night was a huge plus.
Se hospedó 4 noches en abril de 2024
Respuesta de Mark B el 22 abr. 2024
Dear Pamella,Thank you for your review. I am glad to know you enjoyed your visit with us. We continuously work to improve our operations and I appreciate your suggestions. Thanks for the feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

Daniel, Naples

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Mark B el 22 abr. 2024
Dear Daniel,Thank you for your 5-star rating. We are happy you found the motel and services to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

6/10 Aceptable

Laurie

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Budget hotel in a good area but room is very small. The room needs to have space to put things down in the bathroom and the air conditioner blows directly on the bed two feet away!
Se hospedó 4 noches en abril de 2024
Respuesta de Mark B el 19 abr. 2024
Dear Laurie,Thank you for sharing your experience. I am sorry we did not fully meet your expectations. We have several room types; on your next visit you may request a larger room and we will make every effort to accommodate you. We hope you will consider staying with us again.Sincerely,Mark BibbGeneral Manager

8/10 Bueno

Ian

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, well priced. Not the newest place around, but charming and with a nice relaxed vibe. Helpful staff. Will definitely look to stay there again if we do another short break to Key West.
Se hospedó 1 noche en abril de 2024
Respuesta de Mark B el 18 abr. 2024
Dear Ian,Thank you for taking the time to write a review. We are happy you found the motel and services to your liking. We appreciate your feedback and look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

Johnna

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were large and clean, the staff was always friendly and helpful. The pools were a great place to sit and relax after a day out.
Se hospedó 3 noches en abril de 2024
Respuesta de Mark B el 16 abr. 2024
Dear Johnna,Thank you for your 5-star review. We are happy to know you had an enjoyable stay at SouthWinds Motel. Thanks for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

Alan, Wickfod

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel with a great bar and close to everything we needed. Would definitely stay here again if we are lucky enough to come back
Se hospedó 2 noches en abril de 2024
Respuesta de Mark B el 16 abr. 2024
Dear Alan,Thank you for your 5-star review of SouthWinds Motel. I am happy to know you had a great time during your visit to Key West. Thank you for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

Darlene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Mark B el 16 abr. 2024
Dear Darlene,Thank you for your 5-star rating of SouthWinds Motel. We are happy you found the motel and amenities to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

Elizabeth, Punta Gorda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location, location, location! Staff was great...and plentiful. Older rooms, but perfectly fine for a Key West experience. Live music at night was great. While being right on the street, we still felt very safe, and the constant hum from the wall AC drowned out any street noise. Bed was super comfy and we slept great!! Will definitely stay there again.
Se hospedó 3 noches en abril de 2024
Respuesta de Mark B el 15 abr. 2024
Dear Elizabeth,Thank you for your 5-star review. I am pleased to know you enjoyed your time with us. Thanks for your feedback. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

N'Dozie

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were amazing. Space was better than expected.
Se hospedó 1 noche en abril de 2024
Respuesta de Mark B el 14 abr. 2024
Dear N'Dozie,Thank you for your 5-star review. We are pleased to know you enjoyed your stay at SouthWinds Motel. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

Gordon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, very clean.
Se hospedó 2 noches en abril de 2024
Respuesta de Mark B el 14 abr. 2024
Dear Gordon,Thank you for taking the time to submit your 5-star review of SouthWinds Motel. The team strives to ensure all guests have a pleasant and enjoyable stay. Thank you for the feedback. We look forward to you next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was friendly, place was fun and clean, and its location is excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Mark B el 12 abr. 2024
Dear Joseph,Thank you for your 5-star review. It is always gratifying to know that our guests had an enjoyable stay with us. The team works hard to ensure all guests have a pleasant stay. Thanks for your feedback. We look Forward to your next visit.All the best,Mark BibbGeneral Manager

8/10 Bueno

John P.

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The motel itself was just okay, but I was not expecting a lavish place. It was however the most lively place around us. No other hotel or motel had a party going on outside in the evening like this motel. The bar, store, and ice cream truck kept this place lively and hopping well into the night. I enjoyed the place. It was near Duval Street and had easy access to many places. Parking was easy.
Se hospedó 2 noches en abril de 2024
Respuesta de Mark B el 9 abr. 2024
Dear John P,Thank you for your review. We are happy to know you enjoyed your time while staying with us. Our Tipsy Rooster Bar and Rooster Treats Ice Cream and Min Donuts are a great amenity enjoyed by many. Thanks for your feedback. We look forward to your next trip.Akl the best,Mark BibbGeneral Manager

10/10 Excelente

Sherry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very friendly and helpful. Very clean room and property. Would definitely choose to stay here again.
Se hospedó 5 noches en marzo de 2024
Respuesta de Mark B el 12 abr. 2024
Dear Sherry,Thank you for your 5-star review. I am pleased to know you had an enjoyable visit to SouthWinds Motel. The team works hard to ensure all guests have a pleasant stay. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was extremely welcoming and friendly
Se hospedó 2 noches en marzo de 2024
Respuesta de Mark B el 2 abr. 2024
Dear Robert,Thank you for your kind comments. Our team takes a great deal of pride in providing excellent service. I am pleased you enjoyed your stay with us. We look forward to your next trip.Al the best,Mark BibbGeneral Manager

10/10 Excelente

Dee, West Chester

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very safe area. I was traveling alone but felt very secure the entire time. Love the free parking - Key West is expensive! Lots of 1950's charm.
Se hospedó 1 noche en marzo de 2024
Respuesta de Julia el 31 mar. 2024
Greetings ___, Thank you for taking the time to leave a review for H2O Suites. It was an honor hosting you. We were so glad to read that you enjoyed our Hotel. We look forward to hosting you again when you return to Key West.All the Best,Julia EstampaFront Office Supervisor.

10/10 Excelente

Nikki

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was a little nervous about staying in this small motel. But it is located in the perfect spot. There is a bar that plays music at night right by our hotel, its next to a donut shop that is open late, and groceries across the street. The rooms were all you need in Key West. It was VERY clean and quiet. I would definitely stay here again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Mark B el 31 mar. 2024
Dear Nikki,Thank you for your review. We are happy to know that you found the motel, amenities, and services to your liking. We look forward to your next visit.Sincerely,Mark BibbGeneral Manager

10/10 Excelente

Erik, glen allen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
for a 2 star motel this is as nice as it gets. it is an old motel that is obviously well maintained and staff is great. rooms are small but clean. location is great. they gave us passes to access beach club with pools and bar that was nice.
Se hospedó 2 noches en marzo de 2024
Respuesta de Mark B el 26 mar. 2024
Dear Erik,Thank you for your 5-star review. We couldn’t agree more that SouthWinds motel is a great choice for staying at a beach motel. We are glad you enjoyed your visit and we look forward to your next trip.All the best,Mark BibbGeneral Manager

10/10 Excelente

Tabra

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Awesome place to stay Close to beach and easy to walking to everything
Se hospedó 2 noches en marzo de 2024
Respuesta de Mark B el 27 mar. 2024
Dear Tabra,Thank you for your awesome review of SouthWinds Motel. We are pleased to know you enjoyed your visit with us and we look forward to your next trip.All the best,Mark BibbGeneral Manager

8/10 Bueno

Ann

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bad smell outside.maybe it was the dumpster next door but sickening!
Se hospedó 3 noches en marzo de 2024
Respuesta de Umberto Poma el 25 mar. 2024
Greetings Ann,Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hostingyou. We were so glad to read that you enjoyed our Motel and we apologize for any weird smell caused by the dumpster next door. We look forward to hosting you again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.

10/10 Excelente

Kara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was perfect. Easy walk to the beach and Duval Street. The bar right beside the motel, the tipsy rooster, was great. The pool was very clean and nice size. They also will give you a voucher for free chairs and towels at the beach. The room and bathroom were small but clean and did the job! Would definitely stay here again!
Se hospedó 5 noches en marzo de 2024
Respuesta de Umberto Poma el 25 mar. 2024
Greetings Kara,Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hostingyou. We were so glad to read that you enjoyed our Motel. We look forward to hosting you again when you return to Key West.All the Best,Umberto Poma, Front Office Manager.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Mark B el 26 mar. 2024
Dear Elizabeth,Thank you for your 5--star rating. I am pleased to know you enjoyed your time with us. We look forward to your next visit.All the best,Mark Bibb General Manager

2/10 Terrible

Chase

Viajó con su familia
No le gustó: Personal y atención
Terrible
Se hospedó 1 noche en marzo de 2024
Respuesta de Umberto Poma el 23 mar. 2024
Greetings Chase,Hope you are doing well. Please note that we appreciate your feedback, and we were so glad to host you in paradise. We apologize if our Motel did not meeting your expectations. Have a great day.

8/10 Bueno

Jitka

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The suite was nice and spacious with a kitchen and refrigerator but there were no dishes, cups, or utensils. Not even a trash bin!
Se hospedó 1 noche en marzo de 2024
Respuesta de Mark B el 17 mar. 2024
Dear Jitka,Thank you for your review. I am glad to learn you enjoyed your stay with us. I am sorry about the missing items from your room. I will be addressing this issue with our team. We look forward to your next visit.Sincerely,Mark BibbGeneral Manager

4/10 Mediocre

Michael

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
It’s a place to sleep and shower. If that’s all you need, you can get it here. But keep in mind the place is noisy, old, small rooms. It’s a motel, and an old one at that The $45 “ resort fee” is the most innacurate term for an add on fee ever at this place. They charge you a resort fee, yet don’t have bottled water for you. Oh wait, they do!! They sell it to you out of a vending machine….. We would not stay here again.
Respuesta de Mark B el 17 mar. 2024
Dear Michael,Thank you for your review. I am sorry we did not meet your expectations at our motel. The team strives to ensure all guests have an enjoyable stay and we did not accomplish that with you. I hope you will reconsider and stay with us again to allow us the opportunity to provide you with an excellent experience.Sincerely,Mark BibbGeneral Manager

8/10 Bueno

Donita

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Staff was extremely helpful and friendly! Did not get much sleep due college boys partying until 4:00AM most nights. They were extremely loud. Garbage truck arriving at 5AM all but 1 morning was very noisy. Once we addressed the partying with staff it resolved the issue for most part. Would ask to be in another area besides room 38/little pool area.
Se hospedó 5 noches en marzo de 2024
Respuesta de Mark B el 14 mar. 2024
Dear Donita,Thank you for your review. I am glad to learn you were happy with the service the team delivered. Our goal is to ensure all guests have a pleasant stay. I am sorry for the noise you encountered but great to hear the team was able to calm the situation. I hope you will stay with us again and we look forward to your next trip.Sincerely,Mark BibbGeneral Manager

6/10 Aceptable

Paul

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
My wife and I liked the location of this property; very easy to get to Duval St from here. Everything within walking distance. There are two pools (one heated, one not). We spent a day by the unheated pool and enjoyed that. Pool was clean and plenty of chairs to use. There are only 2 umbrellas and we thought a couple more might be nice. We liked that the room had a mini fridge in it and the option of a microwave was also nice (we didn’t use it but nice to know we had the option). The staff was mostly friendly. A/C worked well and there was a ceiling fan as well. What we didn’t care for was the room itself. It’s very outdated and it almost feels like you’re sleeping in an attic. There were fruit flies in our bathroom. And while the staff would make the bed I don’t think they ever changed the bedding. For a 5 night stay I would think they’d change the sheets at least once. Bathroom was always stocked with fresh towels (even if you hung them up instead of leaving on the floor to replace). But bathroom was tiny. And shower tile wasn’t inviting at all. Our room faced a parking lot (who cares) but there was an external light right outside the window. As such it was never dark in our room at night. The bed itself wasn’t very comfortable. Next time I would spend a little more money to stay somewhere else.
Se hospedó 5 noches en marzo de 2024
Respuesta de Mark B el 14 mar. 2024
Dear Paul,Thank you for your detailed review. I am sorry we did not fully meet your expectations. The team strives to ensure all guests have a pleasant and enjoyable stay. Our motel does have larger rooms. Should you decide to rebook with us, and I hope you do, contact us direct at the motel and the agent will make every effort to accommodate your requests.All the best,Mark BibbGeneral Manager

6/10 Aceptable

Danielle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
There is road construction going on right beside the hotel. Trying to relax in the pool while hearing heavy equipment was hard to listen too. Across the street at Santa Maria, every day they have maintenance men that use very loud electric blowers for over an hour. It was very loud too. The pillows need to be newer and more comfortable. Overall for the price it is to be expected.
Se hospedó 5 noches en marzo de 2024
Respuesta de Mark B el 13 mar. 2024
Dear Danielle,Thank you for your review. I am sorry we did not meet your expectations. It was unfortunate that the current Key West roadwork upgrades were underway during your stay. This work was not planned or scheduled, leaving us with no opportunity to plan. I hope you will consider staying with us again to give us the opportunity to provide an excellent and pleasant stay that our team strives to do for all guests.Sincerely,Mark BibbGeneral Manager

6/10 Aceptable

Penny

Le gustó: Personal y atención
Close to Duval Street but needs updating
Se hospedó 1 noche en marzo de 2024
Respuesta de Mark B el 12 mar. 2024
Dear Penny,Thank you for your review. I am sorry we did not fully meet your expectations. We strive to ensure all guests have a pleasant and enjoyable stay. We hope you will consider staying with us again to allow us the opportunity to showcase a great experience. Sincerely,Mark BibbGeneral Manager

10/10 Excelente

Bruce

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location, clean rooms
Se hospedó 6 noches en marzo de 2024
Respuesta de Mark B el 12 mar. 2024
Dear Bruce,Thank you for your 5-star review. We are happy you found the motel and services to you liking. We look forward to your next visit. All the best,Mark BibbGeneral Manager

10/10 Excelente

Phillip Patrick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Modest and no frills as far as the room goes but you’ll have everything you need! Bar and two pools on property and everything you’ll need within walking distance. Mallory square was a 20 minute leisure walk but there’s much more within a few blocks. You’re closer to the beaches and southern most point, a block away from Duval street so you can have a quieter sleep. The rooms are comfortable but if you’re like us and don’t care to spend much time in the hotel room then I would highly recommend. Staff was very friendly and accommodating.
Se hospedó 6 noches en marzo de 2024
Respuesta de Mark B el 11 mar. 2024
Dear Phillip,Thank you for your 5-star review. We are happy you enjoyed stay with us. We look forward to your next visit to SouthWinds Motel.All the best,Mark BibbGeneral Manager

10/10 Excelente

Keith

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Geat Location!
Se hospedó 4 noches en febrero de 2024
Respuesta de Mark B el 10 mar. 2024
Dear Keith,Thank you for your 5-star rating. We are happy you found the motel and services to your liking. We look forward to your next visit.All the best,Mark BibbGeneral Manager

10/10 Excelente

Gail

Clean and close to Duval Street. Super friendly staff.
Se hospedó 2 noches en marzo de 2024
Respuesta de Mark B el 12 mar. 2024
Dear Gail,Thank you for your review. We are happy to know you enjoyed your time with us. We look forward to your next visit.All the best,Mark BibbGeneral Manager

4/10 Mediocre

Larry

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
First off, It is extremely warm in Key West and if your going to be in the Motel business the AC units need to work. we got our room about 3:00pm, turned the AC down to 60 and now it’s 1:30 am in the morning and our room is like 75 degrees. They have residential window units in them. It’s hot and i’m not going to be able to sleep. 2. They offer laundry but they only have one washer and one dryer. (it’s also a residential model) need a room for laundry with more machines and they need to be commercial machines. 3. The small pool was dirty and the big pool had clear water but the tile around the water line needs to be cleaned. 4. Very Noisey! They have an outside music and bar and they play past 11pm. i could hear it in my room. 5. Very small bathrooms and the shower drain was stopped up so had to stop and let it drain No AC in the bathroom so they will hot and making me sweat as soon as i turn off the shower. 6. You have to walk all the way around the blgs to get to anything. no walkway that cuts between the pools. This is a 50.00 a night Motel and they are charging 430.00!! We were very disappointed in our stay here.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mark B el 10 mar. 2024
Dear Larry,Thank you for letting us know about your experience while staying at our motel. I am sorry we failed to meet your expectations during your visit. Our team strives to ensure all guests have a pleasant and enjoyable stay. If you would like to discuss your experience further, you may reach me by calling the motel.Sincerely,Mark BibbGeneral Manager

10/10 Excelente

Renee

Se hospedó 1 noche en marzo de 2024
Respuesta de Julia el 30 mar. 2024
Thank you for taking the time to leave a review for Southwinds Motel. It was an honor hosting you. We were so glad to read that you enjoyed our motel. We look forward to hosting you again when you return to Key West.All the Best,Julia Estampa,Front Office Supervisor.

10/10 Excelente

Nicholas

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
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Se hospedó 1 noche en marzo de 2024
Respuesta de Mark B el 8 mar. 2024
Dear Nicholas, Thank you for your 5-star rating. We are happy you found the motel and services to your liking.All the best,Mark BibbGeneral Manager