Terraza

Opiniones sobre Rock Reef Resort

2.5 out of 5
Rock Reef Resort
97850 Overseas Hwy, Key Largo, FL

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 581 de 857 opiniones" "
Evaluación: 8 - Bueno. 185 de 857 opiniones" "
Evaluación: 6 - Aceptable. 51 de 857 opiniones" "
Evaluación: 4 - Mediocre. 27 de 857 opiniones" "
Evaluación: 2 - Terrible. 13 de 857 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Maria

Se hospedó 1 noche en octubre de 2023
Respuesta de Linda el 20 nov. 2023
Maria, Thank you so much for staying with us and for sharing your thoughts. When I looked for your reservation I saw that it was for one night in one of our recently updated unit. There was no entry to show that you complained about a problem or that you were unhappy. It made me wonder what went wrong as your review doesn't represent what so many others have written. We are disappointed that you didn't find something that you enjoyed, There are free kayaks, paddle boat, WIFI, parking, along with a beautiful heated or chilled pool, beach and a great pier to watch the sunsets from. The bedding and furniture is all new. I am perplexed but understand that something didn't meet your needs. We are very sorry that you felt that way and hope that you will look closely at our website to see if there is something that might meet your needs better. Again, thank you for staying with us. Have a wonderful and safe holiday season.

10/10 Excelente

Maydel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beatiful and clean
Se hospedó 5 noches en octubre de 2023
Respuesta de Linda el 1 nov. 2023
Maydel, Thank you for spending your vacation time at Rock Reef. We also appreciate your showing everyone with your 5 rating that you enjoyed your time with us. Please come back again when you are looking for a great place to just relax and unwind. Hope to see you again. Have a wonderful day.

8/10 Bueno

Alexander

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
muy buena opción se los recomiendo a todos, fuera de 💯 si permitieran pescar..!!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Linda el 2 oct. 2023
Alexander, Thank you for choosing Rock Reef. Sorry that we don't have fishing anymore. Some people don't know how to keep things clean and pick up their hooks, lines or clean fish scales up. They make a mess for someone else to clean up and ruin it for others who do not want to smell fish or on sit at dirty tables either late in the evening or early morning. We are sorry for any inconvenience.

10/10 Excelente

Máximo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo excelente buen trato gracias
Se hospedó 1 noche en septiembre de 2023
Respuesta de Linda el 17 sept. 2023
Maximo, Thank you so much for choosing Rock Reef for your stay in Key Largo. We appreciate your very kind words and the high rating that shows everyone that you had a good stay. Again, Thank you! Have a wonderful day and hope you will return again.

6/10 Aceptable

Rosa

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza
good...
Se hospedó 1 noche en julio de 2023
Respuesta de Linda el 4 ago. 2023
Rosa, Thank you so much for choosing Rock Reef for you family vacation. We hope you had a good time with us and hope you will come back and stay with us the next time you are in Key Largo.! Have a wonderful day.

10/10 Excelente

Eilis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un lugar muy bonito y acogedor maravilloso para pasarlo en familia
Se hospedó 2 noches en octubre de 2022
Respuesta de Linda el 31 oct. 2022
Eilis, many thanks for the wonderful review. I am glad that you and your family had such a great time. We look forward to seeing you again.

8/10 Bueno

Lidia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022
Respuesta de Linda el 7 ene. 2023
Linda, Thanks you very much for all the lovely picture you sent. They are very lovely to see and very interesting to watch. I hope you will come back and stay with us again whenever you are in the area. Hope to see you soon!

8/10 Bueno

Yosvany

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo muy tranquilo pero no hacia alumbrado por la noche en el muelle es una lástima que no dejen pescar es un medio más de entretenimiento
Se hospedó 2 noches en agosto de 2022
Respuesta de Linda el 31 ago. 2022
Yosvany, Thanks for the review that you wrote for Rock Reef. There is lighting down at the pier under the Tiki and replacement lights are coming for the finger piers. We did allow fishing at one time. However, some fishermen were not being very courtious to our other guests who would just like to relax and watch the water. We want everyone to enjoy the pier area but we also want everyone to be mindful of others who are willing to share the space but not be engaged with the sport themselves. We have a lovely beach were people like swim. Now, it is becomes a safety issue for our swimmers.

10/10 Excelente

Katherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Linda el 30 jul. 2022
Katherine, Thanks so much for the "10" you gave us. We appreciate your taking time out of your busy schedual. We are happy to hear that you enjoyed your stay and hope everything that you expected was met and surpassed during your stay. Please come back and stay with us again and add a few extra days so you can go back home relaxed and restored. Have a wonderful summer. Hope to see you soon!

10/10 Excelente

Sonia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo fue excelente Gracias, pero nos gustaría q se pueda pescar en la instalación cómo antes se disfrutaba mucho más.
Se hospedó 1 noche en abril de 2022
Respuesta de Linda el 29 abr. 2022
Thanks Sonia for your review. We are sorry that we no longer allow fishing but some people can't clean up after themselves and the rest of our guest suffer. Line, hooks and scales all over the tables are nothing to wake up to. The actions of a few ruin it for many who know how to take care of their gear and other peoples property that try to provide a clean area for all. We do appreciate your .staying with us. Please come back to visit us again.

4/10 Mediocre

Yordanis

Se hospedó 2 noches en abril de 2022
Respuesta de Linda el 13 ago. 2022
Yordanis, We thank you for your time in making a review. We are of course disappointed that we didn't meet your expectation for your vacation. We do try very hard to make you feel welcomed, comfortable and supply you with a clean, relaxing unit to stay in. We also hope that you walked the property to enjoy the pool, beach, kayacks or the sunset pier. We appreciate your staying with us. Have a safe and relaxing end of the year.

8/10 Bueno

Manuel

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
BUENO
Se hospedó 2 noches en diciembre de 2021
Respuesta de Linda el 7 dic. 2021
Thanks so much for taking the time to write a review. I hope you enjoy yourself during your stay and will come back and visit us again. Thanks for staying and have a Happy Holiday!

4/10 Mediocre

Rodolfo

Se hospedó 1 noche en noviembre de 2021
Respuesta de Linda el 15 feb. 2023
Rodolfo, Many thanks for staying with us. I only hope that we had done better to make your stay enjoyable. Hope you had a safe trip home. Again, thank you for staying.

6/10 Aceptable

Patricia A

No le gustó: Servicios
Looked recently painted and redone ( bath, floors, etc) but was old building. Could hear higheay noise and adjoining rooms. There was mold on shower curtain.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Linda el 21 nov. 2021
Patricia, We are so sorry to hear about the shower curtain. Please forgive us for the oversite. We do try to make sure all our room as clean and comfortable as possible during each guest stay with us. We will now go in search for the curtain and get it replaced immediately. Thanks for the heads up. Have are wonderful Thanksgiving and a great Christmas with your family.

10/10 Excelente

frank

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo que más me gusto fue la tranquilidad del lugar
Se hospedó 2 noches en noviembre de 2021
Respuesta de Linda el 12 nov. 2021
Thank you for your review. We are glad that you enjoyed your stay and found it a peaceful place to relax. Please come back and visit us again. Have a wonderful holiday!

10/10 Excelente

Leonardo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gracias a todos fue como siempre muy buena atención, especial en la entrada en la recepción el señor muy profesional y la señora q hacen las habitaciones muy atenta a todo fueron días muy bonitos con deseos de regresar gracias.
Se hospedó 2 noches en octubre de 2021
Respuesta de Linda el 2 nov. 2021
Leonardo, thank you for such a lovely review. We are happy that you enjoyed yourselves and hope that you will return again. I will pass on your kind comments to our staff.

10/10 Excelente

Leonardo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fue una estancia formidable, todos nos quedamos con deseos de visitarlo de nuevo Gracias a todos, nos vemos pronto 😁
Se hospedó 2 noches en abril de 2021
Respuesta de Linda el 29 abr. 2021
Thanks for staying with us. We are glad to hear that you really enjoyed your stay and will return to see us again. Can't wait to see you again!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lo que NO me gustó: noté que no te hacen las camas , ni te ponen sábanas limpias, no te ponen toallas limpias en el baño. Estuve 2 noches , pero al día siguiente de mi primera noche tuve que secarme el cuerpo con la misma toalla que lo había hecho la noche anterior. Lamentablemente NO habían limpiado mi habitación, ni hecho mi cama, ni limpiado el baño , mucho menos cambiado las toallas. Realmente fue un disgusto para mi . Me hizo sentir incómoda 😔
Se hospedó 2 noches en abril de 2021
Respuesta de Linda el 16 abr. 2021
First I would like to thank you for staying at Rock Reef for your time away to relax. Now I would like to address your comments. We all know how tough it has been to go thru Covid for such a long time. We also know that things have changed and what was the norm, is not anymore. With that being said, we are still dealing with Covid and the other strains that have now come along. We, as hotel owners, want to protect our guests, our staff and ourselves. Like everyone we have put into place a safe practice to help keep everyone as safe.as possible. Upon arrival, you are told and given a sheet of paper that explains our procedures. It tells you that in your room, there is a plastic bin which has directions in English and Spanish. It tells you to put all your dirty towels inside the bin and please put them outside your door along with your garbage so that staff can pick it up during the day. We will then bring it back to the laundry and empty it, disinfect the bin and replace whatever you placed into the bin. If you need further services, you must come to the office and request it. We will then take care of your needs, but will not come into your room while you are there. So as you travel during this time of uncertainty, please read any information the hotel gives you so you will know the procedures and then feel more comfortable and safe. Again thank you for your stay.

10/10 Excelente

Odalis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lindo lugar
Un buen trato todo limpio y muy acogedor el personal muy amable
Se hospedó 2 noches en febrero de 2021
Respuesta de Deborah el 15 feb. 2021
Hello Odalis, Thank you for taking the time to rate us 10 out of 10. We are so happy that you enjoyed your stay. Please return again for another memorable experience.

8/10 Bueno

DUNIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2020
Respuesta de Deborah el 9 dic. 2020
Hello Dunia, Thank you for staying at Rock Reef and rated us 8 out of 10. Please come stay with us again soon!

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en noviembre de 2020
Respuesta de Deborah el 5 dic. 2020
Thank you for staying at Rock Reef and taking the time to complete a review. We are saddened that you only rated us 1 out of 5. We are trying everyday to improve our property and the guest stay experience so that all of our guest would be happy.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2020
Respuesta de Linda el 2 dic. 2020
Thank you for taking time to write a review. We hope the next time you visit us, we will earn a 10 out of 10 from you. Thank you for staying with us at Rock Reef.

10/10 Excelente

Charity

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the free kayak use! The gardens around the property are beautiful and peaceful.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

John C

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a beautiful View right out of our front door
Se hospedó 1 noche en mayo de 2024
Respuesta de Linda el 15 may. 2024
John, Thank you for your rating and your review. I know that you enjoyed your cottage from the talks that we had. I also hope that the lollipops also made everyone happy. I know that you are from across the pond, but please tell everyone that you had a great time and show your friends your pictures. Have a great time on your vacation. Have a wonderful day.

10/10 Excelente

Ashley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Linda el 14 may. 2024
Ashley, Thank you for your high rating of a "5". It tell everyone that you have enjoyed your time with us. l hope that you will return to stay with us again and enjoy another relaxing vacation. Have a wonderful day and thanks for staying with us.

10/10 Excelente

Beth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable bed, extrememly clean room. Lovely beach access and tiki. Will be back.
Respuesta de Linda el 13 may. 2024
Beth, Thanks so much for your great rating and for your review. We are glad that you enjoyed your comfortable bed and our clean unit. We are happy to hear that you will be coming back to see us again and hope that this will be your home away from home whenever you are in our area. Have a wonderful day.

10/10 Excelente

Angie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool was a bit small and people took a lot of kids, but it was beautiful, rooms were modern/clean and spacious and the views were stunning.
Se hospedó 2 noches en mayo de 2024
Respuesta de Linda el 11 may. 2024
Angie, Thank you for the "5" rating and for your nice review. We are happy that you enjoyed your room and enjoyed our stunning reviews. The pool fits or area and is protected by the buildings during the cold winter winds. The sun just beats in there and does help to heat the water. We do have a heater and a chiller for our pool but added sunshine does help keep the price down on the heating. Many thanks for staying with us. have a wonderful day.

10/10 Excelente

annette

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice, clean and affordable. Staff was awesome. All in all great plece to stay, very relaxing.
Se hospedó 1 noche en mayo de 2024
Respuesta de Linda el 11 may. 2024
Annette, Thank you so much for staying at Rock Reef for your vacation. We have a great staff working for us and they are very hard working people. We hope that you will return and have another very relaxing stay. Thanks again and have a wonderful day.

10/10 Excelente

Marcia

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and well maintained. Nice view of the water. Enjoyed the kayaks that were available. Saw manatee while kayaking.
Se hospedó 2 noches en mayo de 2024
Respuesta de Linda el 7 may. 2024
Marcia, Thank you for choosing Rock Reef for your vacation. We really love seeing those "5" when it comes to the ratings and knowing you had a great time, takes it over the top. We hope that you will remember us and reserve for another wonderful stay. Have a great day and thanks again for staying with us.

8/10 Bueno

Luz

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Hotel is small and property looks date but nice and clean. Overall, for the one night stay and the price is good.
Se hospedó 1 noche en mayo de 2024
Respuesta de Linda el 6 may. 2024
Luz, Thanks for your review and your rating of Rock Reef. We appreciate your staying with us even if it is only one night. We do have larger units available if you would like to stay more nights and be a little more comfortable and feel more like home instead of a hotel room. We are working on updating with some furniture and painting to make it feel light and airy, so that you feel like you are at the beach. I hope you will try us again, whenever you are in our area. Have a wonderful day and thanks again for staying with us.

10/10 Excelente

Lee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Linda el 6 may. 2024
Lee, Thanks so much for your rating of "5" and for staying with us on your vacation. We are glad that you enjoyed your unit and hope that you will remember us wheneveryou need the time to relax and just chill out. Have a wonderful day and hope to see us again.

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Linda el 6 may. 2024
Jennifer, Thanks for choosing Rock Reef for you vacation. Even though you didn't give us a review, The rating does show us that you had a great time and you enjoyed our little piece of paradise. Please come back and spend more time with us. Have a wonderful day and thanks again for staying at Rock Reef.

10/10 Excelente

Lori

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was comfortable and clean. Loved the private beach area, with use of kayaks. Location is on the Bayside and has beautiful sunsets!!!
Se hospedó 3 noches en abril de 2024
Respuesta de Linda el 2 may. 2024
Lori, Many thanks for your review and for giving us the highest rating. We appreciate you taking time out to give us a thumbs up on what we are doing and that you enjoyed your stay with us. Please come back and stay a little longer and just relax and enjoy our piece of paradise.

10/10 Excelente

hilary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff have been lovely. The room is dated but very clean and serviceable. Nice pool too. The high flight is the waterfront. Stunning viewing for watching the sun set. Gorgeous.
Se hospedó 1 noche en mayo de 2024
Respuesta de Linda el 2 may. 2024
Hilary, Thank you so much for your review and great rating. I am glad that you enjoyed our property and even thou some of the units are a little dated, they are clean and comfortable. We will make so updates as things slow down so please have some patience with us until we are able to complete our projects. I am glad that you enjoyed your stay with us and when you return, I hope you will see what we are working on. Thanks again for staying at Rock Reef and your praise for our great staff. Have a wonderful day.

10/10 Excelente

Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A little paradise on the Keys. We had the bungalow looking straight out over the water. Very well equipped kitchen, comfortable sofas and two large very comfortable beds. Outside on the covered porch is another dining table and chairs and a swinging seat. Imagine eating meals looking out over the bay and watching the sunset at night. Plenty of sun beds, shade under the tiki hut and trees. Grill area. Kayaks to take out from the beach. Lots of wildlife, pelicans dolphins and iguanas. Pool looked good but we swam in the sea. Two local restaurants within easy walking distance. The road gets less busy in the evening to cross. All the staff are really friendly and helpful. It is just so relaxing there
Se hospedó 5 noches en abril de 2024
Respuesta de Linda el 2 may. 2024
Linda, What a great review and a great rating. We appreciate all of your kind words for all of property's amenities. We are glad that you enjoyed our beach front cottage. One of the best place in the Keys to stay. Please come back again and stay in the cottage on the water! Have a great day.

8/10 Bueno

Rhonda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient to other amenities. Quiet spot. Liked that kayaks were not an extra you had a pay for. We enjoyed our stay there.
Se hospedó 4 noches en abril de 2024
Respuesta de Linda el 1 may. 2024
Rhonda, Thank you so much for staying at Rock Reef for your vacation. We are glad that you enjoyed your time with us and hope when you were out in the kayak you were able to see the dolphins or the manatees. We hope that you will be able to come back and stay with us again.

10/10 Excelente

Jacqueline, Miami Beach

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a pleasant quaint resort. Very peaceful, good location in the Gulf Coast of the Florida keys, with a lot of outside area to rest and relax under the sun.
Se hospedó 1 noche en abril de 2024
Respuesta de Linda el 29 abr. 2024
Jacqueline, Thanks so much for your kind words and your 5 rating for Rock Reef. Many people say how relaxing and quiet so I am glad that you feel that way too! It is so hard to find places to really relax and just let go. Just remember us when you need to shut the world out for a day or two. Thanks again for staying with us and we truly hope you will return. Have a wonderful day.

10/10 Excelente

carlos

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing place, quiet. Not to crowded. Staff was very friendly. Will visit again.
Se hospedó 1 noche en abril de 2024
Respuesta de Linda el 29 abr. 2024
Carlos, We would love to welcome you back with open arms. We are so glad that you enjoyed your stay at the "Amazing Rock Reef Resort! " We appreciate your review and the high score that you gave us. The entire staff said THANK YOU. Thanks again for staying with us and we will see you soon!

10/10 Excelente

Cathy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms remodeled recently-very nice. Sunset view from property wonderful.
Se hospedó 2 noches en abril de 2024
Respuesta de Linda el 28 abr. 2024
Cathy, Thank you so much for your great rating and your review. We hope you enjoyed your time with us and hopethat you will return again for another stay. Have a safe trip home and have a wonderful day.

10/10 Excelente

Kristen, Seattle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super appreciated the friendly and easy instructions for checking in after the office closed for the day! Our studio was recently renovated with gorgeous bathroom tile - really well done and beautiful room.
Se hospedó 1 noche en abril de 2024
Respuesta de Linda el 28 abr. 2024
Kristen, Thank you so much for the wonderful review. We are that we are able to make it easy for late arrival and that you really enjoyed your studio. Thank you very much for you compliments on our unit. We do hope that you will come back again for a long stay. Have a wonderful day.

10/10 Excelente

Melisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Owner and staff were wonderful. Truly care about you having a good experience. It’s nice, quiet, super clean. Has a private little beach and pool which we used daily. Would stay here again anytime.
Se hospedó 4 noches en abril de 2024
Respuesta de Linda el 28 abr. 2024
Melisa, Thank you so much for all your compliments on our unit and our grounds. We do take pride in our clean rooms and try to make everyone happy with their stay. We do hope that you will come back and stay with us whenever you are in our area. Thanks again for staying with us. We hope you have a great day.

10/10 Excelente

AMANDA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Jared was super helpful and friendly from the start, even when we checked on at 8pm (desk closing time). Room was spotless, nice renovations in room well done, immaculate grounds. Everything you need for a comfortable carefree trip. King room was spacious, comfy, 2 tvs. Kayaks at the beach, picnic tables. Coffee trailer and restaurant walking distance across the street. Location easy to get in/out of. Convenient to everything you need.
Se hospedó 2 noches en abril de 2024
Respuesta de Linda el 25 abr. 2024
Amanda, Thank you for your wonderful review and the high rating for Rock Reef. We are so lucky the have Jerry on our staff for over 12 years. He is a book of knowledge and is eager to help with directions, dinner plans, places to take the kids---he just doesn't stop. You review is spot on and we love that you enjoyed your stay with us. Please come back soon and stay with us again. Have a wonderful day.

10/10 Excelente

Carmen

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 8 noches en abril de 2024
Respuesta de Linda el 25 abr. 2024
Carmen, Thank you so much for choosing Rock Reef for your vacation. We appreciate your giving us a "5" rating to shows us we are doing our job right. We do hope that you will come back to share our piece of paradise with you. Again, thank you for staying with us. Have a wonderful day.

8/10 Bueno

Lucie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place
Se hospedó 1 noche en abril de 2024
Respuesta de Linda el 25 abr. 2024
Lucie, Thanks so much for rating and quick review. We hope that you enjoyed your time with us. Please come back and stay here whenever you are in our area. Thanks again and have a wonderful day.

10/10 Excelente

Brennetta

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rock Reef resorts did not disappoint. First let me start with the staff. All of the staff that I came incounter with were very nice and friendly. The room was very clean and has everything you need. I didnt see a iron but im sure they probably have one in the front office if you ask. The resort is family/couple friendly. They pool and the beach access is an added plus. They also have kayaks for guust to use free of charge. I have nothing bad to say about this hidden Gem. When ever I visit Key Largo this will be the only place I stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Linda el 21 abr. 2024
Brennetta, Thank you so much for the wonderful review and high rating. I am so glad that you were not disappointed and found our staff, property, and room to your liking. We hope hope that you will think more about coming to back to Key Largo now that you know where home is. Thanks again for staying at Rock Reef. See you soon!

10/10 Excelente

Bernard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
As a local couple that enjoy getting away for weekends or long weekends. After trying all expensive resorts we started discovering diamonds in indsguise like this location. We have loved it. One thing I would say is that the bathroom is a little crowded but all very clean. Thank you. We will be back!
Se hospedó 2 noches en abril de 2024
Respuesta de Linda el 21 abr. 2024
Bernard, Thank you so much for the great review and the high rating that you gave to Rock Reef. We are so happy that you loved us and will come back again for another great stay. We have been updating some of our units and will continue with more units as time allows. Please keep looking at our website or follow us on Facebook and see what we are working on next. In our standard room, the bathrooms were small as everyone spent most of their time outside. We do have larger units with larger bathrooms so decide on the dates as early as possible and see if you can find one unit that is more to your liking. We look forward to your return visit----just remember that you are locals and we are just a hope, skip and a jump away! See you soon.

8/10 Bueno

candelaria

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en abril de 2024
Respuesta de Linda el 21 abr. 2024
Candelaria, Thank you for rating a "4" for Rock Reef. I hope you enjoyed your stay and will come back again in the near future. Please share any pictures with your friends. Thank you for staying with us. Have a safe trip home.

4/10 Mediocre

Bobby

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
This property looked nothing like the pictures. It needed to be updated years ago. The bed was terrible. Buy a cheap foam mattress and replace whatever you have in the room. There was no TV in the bedroom and the couch in the living area was very uncomfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Linda el 18 abr. 2024
Bobby, Thank you for booking with us through Expedia and choosing the room of your choice. All pictures are up to date and does not show a television in the bedroom. This is the first complaint that we have had concerning the mattress so we will go over and check it out. The mattress is a well know name brand so unless you consider something that cost over 1200 a cheap foam mattress I respectably disagree with you. The couch is a futon and will be changed out as soon as we can update the unit. We hope you had a safe trip home.Have a wonderful day.

6/10 Aceptable

PAOLO

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ottima posizione, bello il retro con sdrai, pensiline facile accesso al mare, buona l'accoglienza, prezzo un po' elevato
Se hospedó 1 noche en abril de 2024
Respuesta de Linda el 18 abr. 2024
Paolo, Thank you for your feedback. I am glad that you enjoyed so many of our amenities. I was a bit surprised that you didn't me mention the newly updated suite that you reserved. As far is the pricing is concerned, we definingly compare to many the properties in our area. I hope that you enjoyed your stay.

10/10 Excelente

CHARLES

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de Linda el 18 abr. 2024
Charles, Thank you so much for staying with us at Rock Reef. Thank you for the rating and the quick post. We hope you had a wonderful time and had a chance to use all of our amenities. Please remember us when you are in our area looking for a great place to stay. Have a wonderful day.