5 piscinas al aire libre, camas de piscina gratis, sombrillas

Opiniones sobre Pullman Phuket Karon Beach Resort

5 out of 5
Pullman Phuket Karon Beach Resort
333 Patak Road, Karon Beach, Karon, Phuket

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 488 de 1002 opiniones" "
Evaluación: 8 - Bueno. 338 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 103 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 47 de 1002 opiniones" "
Evaluación: 2 - Terrible. 26 de 1002 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Guadalupe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Para descanso
Hermoso hotel, con todas las comodidades de Hilton, la playa no es parte del hotel, hay que cruzar una calle, los alimentos y servicios adicionales son un poco elevados, pero excelentes!!! Si vas a relajarte es perfecto, si vas de fiesta está muy lejos de las zonas con ambiente!!!
Se hospedó 3 noches en octubre de 2019
Respuesta de Management el 11 nov. 2019
Dear Guadalupe, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am very happy to note that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

10/10 Excelente

SERGIO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación
Playa bonita, desayuno excelente, cerca muy buenos restaurantes, habitación muy linda , vista excelente
Se hospedó 3 noches en febrero de 2019
Respuesta de Management el 27 feb. 2019
Dear Sergio, Thank you for taking the time to share your delightful feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am very pleased to hear that you loved everything that our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you again soon! Best Regards, General Manager Hilton Phuket Arcadia Resort & Spa

8/10 Bueno

Laguna403, Peru

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice grounds, several pools and restaurants. Includes breakfast buffet which was fine. Bad WiFi, needed to log in every few hours. Rooms seemed dated, although nice in size and comfort.
Se hospedó 4 noches en julio de 2018
Respuesta de Untika el 20 jul. 2018
Dear Guest, Thank you for choosing stay with us and taking a moment to write this review. I am delighted that to see you were satisfied our premise and facilities around the resort. However, I sincerely apologize for the issues you mention with WiFi and room. Kindly note that we consistently focus on upgrading our facilities and room amenities. We all look forward to being able to welcome you “back home” as and when your travels bring you back in this direction. Warm regards, Tim Tate Director of Operations

10/10 Excelente

JOSE ALEJANDRO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muy limpio y muy cómodo. Excelente wifi
Excelente la atención del personal. Siempre predispuesto a solucionar cualquier situacion

6/10 Aceptable

ILDA, SLP, MEXICO

Le gustó: Limpieza, personal y atención, comodidad de la habitación
hotel grande y bonito
Muya agradable para pasar el tiempo y con la playa muy cerca. Solo se cruza una calle

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel es muy grande y las habitaciones muy cómodas. El desayuno es completo. La única contra del hotel es que no incluye wifi en la habitación, sólo en áreas comunes y la verdad que para lo que se paga en este tipo de hotel es una incomodidad innecesaria. El hotel no cuenta con servicio de playa, no hay sillas ni sombrillas. La playa está cruzando una calle justo en frente del hotel pero no es muy cómoda al no contar con servicios, aunque el mar es precioso en ese lugar.

8/10 Bueno

Kobir

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel
Se hospedó 8 noches en mayo de 2024

8/10 Bueno

SAILA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Ajay Sampige el 29 abr. 2024
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thanks for everything, we had a ball!
Se hospedó 6 noches en abril de 2024
Respuesta de Ajay Sampige el 26 abr. 2024
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your thoughts about your recent stay with us. If there are any specific areas where we can improve or if you have any further comments or concerns, please feel free to let us know. We hope to have the opportunity to welcome you back again in the future.Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

Richard, Gosford

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great resort
Se hospedó 7 noches en abril de 2024
Respuesta de Ajay Sampige el 26 abr. 2024
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager

6/10 Aceptable

Danielle Marie

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios
Dated property, very international (not overly Thai). Dirty, dangerous beach. It felt like a bit of a tourist trap.
Se hospedó 6 noches en marzo de 2024
Respuesta de Ajay Sampige el 10 abr. 2024
Dear guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take your comments seriously and will use them to improve our services and facilities. We apologize for any inconvenience you encountered during your stay, including the condition of the beach and any concerns about cleanliness and safety. Your feedback is valuable to us, and we appreciate you taking the time to let us know about your experience. If you have any further comments or suggestions, please don't hesitate to contact us. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,Ajay SampigeGeneral Manager

8/10 Bueno

Philip

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
all good and very happy with the hotel wood and wood stay at the hotel again
Se hospedó 7 noches en marzo de 2024
Respuesta de Ajay Sampige el 29 mar. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel and that you would choose to stay with us again in the future.We're committed to providing exceptional service and ensuring that all our guests have a memorable stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back soon!Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

Ted

Se hospedó 5 noches en marzo de 2024
Respuesta de Ajay Sampige el 26 abr. 2024
Dear Guest,Thank you for choosing to stay with us, we hope you had a wonderful time and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

Cornel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My husband and I recently enjoyed a wonderful stay at the Pullman Phuket Karon Beach Resort and were thoroughly impressed. Here's why we loved it: The Good Location: Set on the quieter stretch of Karon Beach, the resort offers a peaceful escape while still being within easy reach of shops and restaurants. The beach itself is beautiful with soft sand and clear water. Rooms: Our room was spacious, beautifully designed, and had a fantastic ocean view from the balcony. The bed was incredibly comfortable, ensuring great sleep. Facilities: The multiple pools were fantastic, especially the one with the slide for a bit of fun! We also enjoyed the well-equipped gym and the spa treatments were heavenly. Food: The breakfast buffet was a feast with a wide variety of cuisines. We also dined at the restaurants which were all delicious, especially the Thai restaurant. The Could Be Better Service: While most of the staff were friendly and helpful, there were a few occasions where service felt a little slow, especially at peak times. Wi-FI: The Wi-Fi connection could be spotty in certain parts of the resort. Overall We had a truly relaxing and enjoyable vacation at the Pullman Phuket Karon Beach Resort. It's a fantastic option for those seeking a luxurious beach escape with beautiful surroundings and great amenities. We would highly recommend it and would love to return in the future.
Se hospedó 5 noches en marzo de 2024
Respuesta de Ajay Sampige el 29 mar. 2024
Dear Guest,Thank you for taking the time to share your experience at Pullman Phuket Karon Beach Resort. We're delighted to hear that you enjoyed your stay and that our location, rooms, facilities, and food exceeded your expectations.Your feedback about the service and Wi-Fi is duly noted, and we apologize for any inconvenience caused. We will address these areas to ensure a smoother experience for our guests in the future.It was a pleasure hosting you, and we look forward to welcoming you back for another relaxing and enjoyable vacation in the future.Warm regards,Ajay SampigeGeneral Manager

10/10 Excelente

Ian

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a fantastic place if you like uncrowded, quiet, upscale and close to the beach but away from traffic and street noise. Extremely spacious. The beach here is excellent, it too was spacious. I highly recommend this hotel
Se hospedó 8 noches en marzo de 2024
Respuesta de Ajay Sampige el 29 mar. 2024
Dear Guest,Thank you for sharing your wonderful experience at our hotel. We're thrilled to hear that you enjoyed the uncrowded, quiet atmosphere, upscale amenities, and proximity to the beach. It's great to know that you found the spaciousness of both the hotel and the beach to your liking.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to welcome you back for another relaxing stay in the future.Warm regards,Ajay SampigeGeneral Manager

10/10 Excelente

Günther, Haselünne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel resorts is huge (like a park) and therefore very quiet. The breakfast offers a high variety of local and international food. The service staff were very friendly and willing to help. The hotel location is excellent. The beach is only few steps away and the local restaurants reachable within 5 minutes walk. We had a room with a perfect view on the sea.
Se hospedó 9 noches en febrero de 2024
Respuesta de Ajay Sampige el 12 mar. 2024
Dear Guest,Thank you for taking the time to share your positive feedback with us regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the peaceful atmosphere of our expansive resort and found our breakfast offerings to be diverse and satisfying.It is wonderful to know that our service staff left a positive impression on you with their friendly and helpful demeanor. Providing exceptional service is our top priority, and we are thrilled that our team members contributed to making your stay memorable.We are also pleased to hear that you appreciated the excellent location of our hotel, with the beach just steps away and local restaurants within easy walking distance. We understand the importance of convenience for our guests, and we are glad that our location met your expectations.Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Ajay SampigeGeneral Manager

4/10 Mediocre

Wai Har Esther

Viajó con su familia
Le gustó: Personal y atención
Rooms are old, I'm staying at lower floor n always hear loud drainage sound, make me fear that there'll be overflow. Rooms are old n without USB
Se hospedó 2 noches en febrero de 2024
Respuesta de Ajay Sampige el 7 mar. 2024
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay.Your feedback regarding the noise from the drainage system and the need for room renovations is noted. Please rest assured that we will address these issues promptly to ensure the comfort and satisfaction of our guests.As for the lack of USB ports in the rooms, we appreciate your suggestion and will consider it for future room upgrades.We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Ajay SampigeGeneral Manager

8/10 Bueno

Samuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024
Respuesta de Ajay Sampige el 29 feb. 2024
Dear Guest,Thank you for your rating, we hope you enjoyed your stay. If you ever have any further feedback or suggestions, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful experience in the future!Warm regards,Ajay SampigeGeneral Manager

8/10 Bueno

Gijs

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Large but well run Hotel with all conveniences.
Se hospedó 7 noches en enero de 2024
Respuesta de Ajay Sampige el 8 feb. 2024
Dear Guest,Thank you for your review. We're delighted to hear that you found our hotel to be well-run and convenient. We strive to provide our guests with a seamless and enjoyable experience, and we're glad to know that we met your expectations. If you have any further feedback or if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon.Best regards,Ajay SampigeGeneral Manager

8/10 Bueno

Billel

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Ajay Sampige el 8 feb. 2024
Dear Guest,Thank you for choosing Pullman Phuket Karon Beach Resort for your stay. We hope you had a wonderful time and we look forward to welcoming you back soon.Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

wayne

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect Family Holiday Hotel
The perfect stay for a family holiday but not quite a 5 star. We did enjoy the location and the view from the rooms, the room cleaning and bar staff were 5 star, check in needs to be addressed.
Se hospedó 4 noches en enero de 2024
Respuesta de Ajay Sampige el 2 feb. 2024
Dear Guest,Thank you for taking the time to share your thoughts on your recent stay. We are pleased to hear that you enjoyed the location, the view from the rooms, and the excellent service provided by our room cleaning and bar staff.We appreciate your feedback about the check-in process, and please rest assured that we will address this matter to enhance our guests' overall experience. We strive for perfection and will work on improving our services.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Best regards,Ajay SampigeGeneral Manager

6/10 Aceptable

Paul

Se hospedó 7 noches en enero de 2024
Respuesta de Ajay Sampige el 31 ene. 2024
Dear Guest,Thank you for choosing Pullman Phuket Karon Beach for your stay, we hope you had a great time during your stay. If there is anything else we can do to make your stay more enjoyable in the future, please let us know. Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

Stephen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A lovely facility. Breakfast was great. The pool areas were clean and tidy. Staff were friendly and facilities were good.
Se hospedó 8 noches en enero de 2024
Respuesta de Ajay Sampige el 30 ene. 2024
Dear Guest,Thank you for taking the time to share your positive feedback regarding your recent stay at Pullman Karon Phuket. We're thrilled to hear that you found our facility lovely, enjoyed the great breakfast, and appreciated the clean and tidy pool areas.Our team strives to provide friendly and attentive service, and it's wonderful to know that you felt well taken care of during your time with us.We look forward to the opportunity to welcome you back for another enjoyable experience in the future.Warm regards,Ajay SampigeGeneral Manager

10/10 Excelente

Elisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the layout of the hotel and the rooms at Pullman. Quite a large hotel so the shuttle service to get around is great. The kids and I enjoyed the use of each pool each day and swimming in the beautiful waters of Karon Beach just across the road. Best to get an ocean view room imo as these are closer to the beach and breakfast and reception etc. We loved that there are tuk tuks on the beach side of the hotel that can take you 6 mins away to Kata for night markets and yummy inexpensive meals. Or that if you turn right and walk 7 mins along the beach, there are great massages available. The only issue we had was at checkin where I had booked a deluxe twin sea View room with 2 double beds on Expedia for myself and 2 children and was told these room types only had two single beds and we would either have to pay extra for a rollaway bed to be added or move to a family room & pay an extra charge for this room type (with 2 queen beds) even though they had only garden views available. It took a bit of talking from my end to convince reception staff that it was not my problem that a 3rd party is selling their rooms incorrectly, I paid quite a bit for 1 room that would fit my family and did not agree that the onus was on me to pay for an extra bed once I arrived. I suggested they contact Expedia to sort this out to avoid any similar issues in the future and they eventually agreed to comp the extra bed.
Se hospedó 5 noches en enero de 2024

6/10 Aceptable

Anne

Le gustó: Personal y atención
Se hospedó 7 noches en enero de 2024
Respuesta de Ajay Sampige el 31 ene. 2024
Dear Guest,Thank you for choosing Pullman Phuket Karon Beach for your stay. If you have any specific suggestions for improvement or additional comments, please feel free to share them with us, we would love to hear your thought so that we can improve our services.Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

farhana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome
It was amazing stay. Lovely property. U dont need to go anywhere else. Walk outside the property on the beach road to reach local restaurants .. beach is lovely
Se hospedó 2 noches en enero de 2024
Respuesta de Ajay Sampige el 15 ene. 2024
Dear guest,Thank you for your fantastic review! We're delighted to hear that your stay at Pullman Karon Beach Resort was amazing and that you found our property lovely. It's wonderful that you enjoyed the convenience of being able to access local restaurants easily along the beach road and appreciated the lovely beach. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.Warm regards,Ajay SampigeGeneral Manager

8/10 Bueno

MENG

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
View is good. Near the beach
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rom el 5 ene. 2024
Thank you

10/10 Excelente

Tezcan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A good stay with family.
Staff were very good and friendly. Hotel located in a very a large area. Hotel is old and lot of maintenance are happening. A nice hotel for families with kids.
Se hospedó 11 noches en diciembre de 2023
Respuesta de Rom el 5 ene. 2024
thank you and hope you good experience

10/10 Excelente

munchae

Se hospedó 3 noches en diciembre de 2023
Respuesta de Ajay Sampige el 12 ene. 2024
Dear guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Ajay SampigeGeneral Manager

10/10 Excelente

Suk Man

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super nice sea view at building A and only 2 mins to Karon beach. Water is clear and the sand is very soft. Staff are nice, house keeping is good. But some ants on the writing desk, may be the furniture is quite aged. 5 mins walking distance to a small night street. Hotel dont have shop to buy drinks. Remember to buy some drinks or you need to order room service. Overall is a good experience.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ajay Sampige el 20 dic. 2023
Dear guest,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Ajay SampigeGeneral Manager

10/10 Excelente

Milan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fantastic resort
Se hospedó 5 noches en diciembre de 2023
Respuesta de Ajay Sampige el 20 dic. 2023
Dear guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Ajay SampigeGeneral Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
4 nights in Phuket
First time stay in Karon, we really liked the sea view room. Beach nearby is very lovely and also like 15 mins walk to Karon area theres lot of things going on. Hotel gives you old vibes, its huge but in need of renovation. Service is quite slow, the check in/out took very long. We arrived a bit early on the first day and had to wait 2 hours for our room which is fine, but no water, welcome drink or cold towel even if its +30 and people are clearly arriving from airport super tired. One day I was going back to my room after beach day and I found there was cleaning going on so decided to return to reception ask for water. The lady told I can go to ask from the bar, they tried to charge me 60 thb? I was literally dehydrated at that point. Not exactly 5 star hotel, water should be available in the reception. Toilet could have facial tissues also.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Ajay Sampige el 15 dic. 2023
Dear guest, Thank you for taking the time to share your feedback about your recent stay with us at the Pullman Phuket Karon Beach Resort. We are sorry to hear that you were not satisfied with our service. We strive to provide our guests with a pleasant stay and apologize if we failed in this regard. We at Pullman are committed to providing our guests with a pleasant and comfortable stay, please be assured that we take all feedback into consideration and make every effort to ensure a memorable experience for all our guests. Again, thank you for bringing these issues to our attention. We hope you will give us another chance in the future so we can show you the hospitality and comfort Pullman is known for. Best regards, Ajay Sampige General Manager

8/10 Bueno

vincent ts

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Ajay Sampige el 8 dic. 2023
Dear Vincent,We really appreciate you taking the time to rate us. We hope that you had a pleasant stay, and we hope to see you soon. Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 9 noches en noviembre de 2023
Respuesta de Ajay Sampige el 8 dic. 2023
Dear Michael,Thank you very much for your rating, we hope you enjoyed your stay, and we look forward to welcoming you back to our beautiful resort soon.Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

VIKAS

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service, very friendly and helpful staff
Se hospedó 5 noches en noviembre de 2023
Respuesta de Ajay Sampige el 29 nov. 2023
Dear guest,We truly appreciate your feedback on your stay at the Pullman Phuket Karon Beach Resort. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last.Best regards, Ajay Sampige General Manager

10/10 Excelente

ADOLAT

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great!
Se hospedó 11 noches en noviembre de 2023
Respuesta de Ajay Sampige el 24 nov. 2023
Dear guest,Thank you very much for your review, we are happy to hear that you enjoyed your stay. We hope to see you soon on your next visit to Phuket.Best regards,Ajay Sampige General Manager

8/10 Bueno

ewt

Le gustó: Limpieza, personal y atención
広いホテル
Se hospedó 3 noches en noviembre de 2023
Respuesta de Ajay Sampige el 24 nov. 2023
Dear guest,Thank you for the great review of our hotel! We hope that you enjoyed your stay and hope to see you again soon. Best regards, Ajay SampigeGeneral Manager

10/10 Excelente

Natalia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 8 noches en octubre de 2023
Respuesta de Ajay Sampige el 24 nov. 2023
Dear Natalia,Thank you for your rating, we hope that you enjoyed your stay, and we look forward to welcoming you back to our beautiful resort soon!Best regards,Ajay Sampige General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful stay in a beautiful hotel
This is the second time staying at this hotel it has been 13 years and this hotel is absolutely stunning. We loved every day there is different pools to swim in and the beach which makes things more interesting.
Se hospedó 5 noches en octubre de 2023

10/10 Excelente

faadhila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely needs to be upgraded but stunning
Se hospedó 5 noches en octubre de 2023
Respuesta de Ajay Sampige el 25 oct. 2023
Dear Faadhila,Thank you for the great review of our hotel! We hope that you enjoyed your stay and hope to see you again very soon. Best regards,Ajay SampigeGeneral Manager

6/10 Aceptable

Anant

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Three Towers Unconnected- terrible in rain
The hotel is divided in three towers. Unfortunately the three are not connected and one has to walk from one to the other to go to the restaurants or to the lobby. If it is raining, then there is no way to reach the lobby or the restaurants without getting wet. A small thing like providing umbrellas in the room is not thought of by the management. I got wet and caught a chill. Spoilt my vacation.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Ajay Sampige el 19 oct. 2023
Dear Anant,Thank you for taking the time to share your experience at Pullman Phuket Karon Beach Resort. We appreciate constructive feedback as it allows us to improve the services and facilities we offer to our guests.At Pullman Phuket Karon Beach Resort, our goal is to ensure each of our guests have a comfortable and enjoyable experience during their stay with us. We understand that convenience and comfort are two factors that can help make a vacation even more memorable. As such, we sincerely apologize that the three towers were not connected during your stay, leading to an inconvenience for you in this instance. We thank you again for sharing your feedback with us and hope you will give us another opportunity to provide you with a more positive experience in the future.Best regards,Ajay SampigeGeneral Manager

10/10 Excelente

Alicia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Pullman is located around every thing you could use. It’s clean and the decorative elements are beautiful. It’s easy access to the beach and there are lots of shops and restaurants around. The staffing there goes beyond m my expectations. Highly recommend this place.
Se hospedó 3 noches en octubre de 2023
Respuesta de Ajay Sampige el 25 oct. 2023
Dear Alicia,Thank you so much for taking the time to share your experience with us. We are delighted that you enjoyed the location, decor and staff at Pullman Phuket Karon Beach Resort. Our team works hard to ensure each guest has a great stay, and it's wonderful to hear that those efforts have been noticed. We strive to offer friendly service and beautiful surroundings for our guests, so we're glad you enjoyed your stay. Thank you once again for your kind words.We hope to welcome you back soon!Ajay SampigeGeneral Manager

8/10 Bueno

yoshio

Le gustó: Limpieza
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Young Joong

No le gustó: Personal y atención, servicios
The check-in process took 40 minutes despite there being no line because the receptionist Ploy was rude, inefficient, and frankly kinda missing a few screws. After the 40 minute checkin process we were told to wait another 40 minutes to get the room ready because they weren't ready, even though the check in time is 3pm and we got in at 4pm. The hotel was pretty empty so they can't blame being busy, just incompetence as usual.

8/10 Bueno

hiroaki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Hyuntae

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I will stay again at Pullman Karon in next year
The round trip transportation service was very nice and comfortable in comparing the price. The food at lobby lounge(fish&chips, Pod Thai Noodle) were NOT good enough but I paid tips for servers. The room conditions are... 1)nice ocean view on the 10th floor. 2)nice balcony to refresh day time and night time. 3)so many small bugs at mini-bar drawer and corner. 4)4 bottles of 500ml drinking water per day complimentary was nice. 5)bathroom water pressure was very low. 6) the tap water looked clean and no bad smell. 7)there is no laundry dry cable in the bathroom even though the resort is located at beach side. 8)No more new sleepers were provided for 4 nights even though the sleepers get wet and dirty and the sleeper bottom soles get very flat after providing a time first day. 9)TV is big but only one Korean Channel. 10)The beds and pillows are comfort. 11) Shower booth glass door opening direction is wrong so the water drops on the bathroom floor. The restaurant Thai Thai foods and service quality is very nice except a man waiter asked us to take a table just at the restaurant door side even though there are many empty tables. Eventually I chose a nice table at the window side. Pullman SPA, The scenery around the SPA is extremely beautiful. My wife applied and paid their signature massage course for 90 minutes but they finished their service within 80 minutes very strangely and the massage room was very cold and eventually my wife caught a cold. All 5 pools were nice.
Pullman SPA
Garden pool No.1 at B/Fast & Buffet restaurant
Gardon pool No. 1 & No. 2 at night
Balcony view at Ocean view deluxe room 10th floor
Se hospedó 4 noches en agosto de 2023
Respuesta de Ajay Sampige el 5 oct. 2023
Dear Hyuntae,We truly appreciate your feedback on your stay at the Pullman Phuket Karon Beach Resort. Positive feedback is always greatly valued. I'll forward your feedback to our team. I am certain that this feedback will stimulate all of our team as we work to consistently improve our delivery of our services.Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last.Sincerely,Ajay SampigeGeneral Manager

10/10 Excelente

Jake

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed 3 nights with my daughters. Property is huge and spacious. Dinning options and shops, 7-11, laundry, massage seven minutes walk away towards Patong. Pools were excellent as were the breakfast buffet selections. There were lots of choice of food and there are clips on you tube. Service was also fantastic and friendly. The rooms are clean and comfortable but are showing signs of age but still offer great value. The hotel itself is looking tired but everything is kept clean. I would stay again.
Se hospedó 3 noches en agosto de 2023

2/10 Terrible

MARC

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 9 noches en agosto de 2023

10/10 Excelente

Ross

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Nasser

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and the place was very nice and quiet
Se hospedó 7 noches en julio de 2023