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Opiniones sobre The Sephardic House

The Sephardic House
1 Batei Mahase St, Jewish Quarter, Jerusalem

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 175 de 386 opiniones" "
Evaluación: 8 - Bueno. 123 de 386 opiniones" "
Evaluación: 6 - Aceptable. 53 de 386 opiniones" "
Evaluación: 4 - Mediocre. 23 de 386 opiniones" "
Evaluación: 2 - Terrible. 12 de 386 opiniones" "

8,6/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Aniversario 20 fue Espectacular!
Increíble vista a Jerusalem y la atención y amabilidad de Josephine fue lo mejor 👏👌 simplemente el mejor!!
Se hospedó 1 noche en enero de 2023
Respuesta de zuza el 26 ene. 2023
Dear William Thank you for booking in our hotel and to your warm and nice words that was the least we can do it for you .Hope to see you again

8/10 Bueno

Maria, Madrid

Le gustó: Limpieza, estado de la propiedad e instalaciones
Lo mejor, la ubicación, excelente en pleno barrio judio de la ciudad vieja. El personal, correcto, pero no amable. Muy buen desayuno.
Se hospedó 5 noches en noviembre de 2018
Respuesta de jerry el 12 nov. 2018
Dear Maria thank you for your warm review we take your review into consideration and work harder to improve our services hope to see you again on your next trip to Jerusalem best regards Jerry

6/10 Aceptable

leon, buenos airea

No le gustó: Comodidad de la habitación
bastante flojo....solo lo salva la ubicacion
Las fotos de la habitación....no son las mismas que después te alojan....tienen un sector muy basico que no salen en las fotos.
Respuesta de Adam el 19 mar. 2016
Leon, I'm sorry to hear you did not enjoy your stay. Pictures of our property are available before and during reservation. All types of rooms we offer appear in the photos. We will look into why you did not see a picture of the room you reserved and take care of it right away. Thank you, ~Adam

2/10 Terrible

Neta

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

marc

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay for Shabbat in Old City!! Near all sites!
Se hospedó 2 noches en febrero de 2024
Respuesta de Josephine el 23 feb. 2024
Dear Marc Thank you so much for your nice words. hope to see you again.

10/10 Excelente

Natalie

Se hospedó 1 noche en diciembre de 2023
Respuesta de sahag el 15 feb. 2024
Dear Guest Thank You for your warm review we are looking to see you back best rgds

6/10 Aceptable

Wendy

Viajó con su pareja
No le gustó: Personal y atención, servicios
Staff at breakfast is kind of rude, they just get the food out of the kitchen and that’s it, nothing warm,nothing prepare for guests, and you can see them eating while guests are still having breakfast the breakfast hotel hours. Property is ok but not for the price of a 4star hotel.the entry door is even broken you have to push it really hard to getting bc the security guard that’s sitting there i guess is for decoration, bc he doesnt even ask if you are a hotel guest so i guess anybody can get in. Reception staff is ok, but they are not kind ehen we check in they didn’t even bother to explain the location of the hotel in the area, neither any eating or attractions suggestions. The bed is comfortable. Elevator was always an issue we were in the 5th floor and elevator often only made it to 4. Definitely not a 4star.
Se hospedó 2 noches en octubre de 2023
Respuesta de zuza el 17 oct. 2023
Dear Wendy Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.we apologize for the inconvenience and would like to make things right. We're constantly working to improve our service.Hope to see you again Best Regards Josephine

8/10 Bueno

Sergey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2023
Respuesta de Josephine el 6 oct. 2023
Dear Sergey Thank you for your reviewHope to see you again Best Regards Josephine

4/10 Mediocre

Rafael

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Das Hotel liegt direkt an der Altstadt von Jerusalem. Direkt neben dem Hotel ist ein großer Parkplatz und eine Schule. Auch nachts ist es immer laut. Das Personal ist wenig an den Anliegen der Hotelgäste interessiert. Oft bekommt man unfreundliche Antworten.
Respuesta de josephine el 1 oct. 2023
auto_awesomeDid you mean: Dear Sir Thank You for your review we'll take it in your consideration Hope to see you again Best Regards JosephineLook up details119 / 5,000Translation resultsTranslation resultLieber HerrVielen Dank für Ihre BewertungWir werden es in unsere Überlegungen aufnehmenHoffe dich wieder zu sehenBeste grüßeJosephine

4/10 Mediocre

CARLOS

Viajó con su pareja
No le gustó: Limpieza, personal y atención
It wasn't a good experience. The hotel is too noisy, people talking too loud in the corridors late at night. The people at the front desk do not have good customer service.
Se hospedó 6 noches en septiembre de 2023
Respuesta de SAHAG el 25 sept. 2023
Dear Guest it was noisy beacuse of the holyday rosh hashana we are very sorry for the inconveniencergdssahag

8/10 Bueno

Jean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel Jewish quarter
Local to Jewish quarter, easy walk to Jaffa gate. Quite. Good breakfast.
Se hospedó 2 noches en septiembre de 2023
Respuesta de SAHAG el 15 sept. 2023
Dear Guest Thank you for your warm review hope to see you back rgdssahag

10/10 Excelente

Stephanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Établissement idealement situe dans le quartier juif . Hotel calme , propre. Petit dejeuner correct mais attention pendant shabat car peu de chose et pas de cafe.
Se hospedó 4 noches en septiembre de 2023
Respuesta de SAHAG el 15 sept. 2023
Dear Guest Thank you for your review we do appologise for the inconvenience we will take care of it rgdssahag

10/10 Excelente

Paula

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love it stay there very good location!!!!
Se hospedó 2 noches en septiembre de 2023
Respuesta de SAHAG el 10 sept. 2023
Dear Guest Thank you for your warm review hope to see you back rgdssahag

8/10 Bueno

Sitton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location
The hotel is in the Jewish Quarter - close to the Western Wall. There is no parking at the hotel. Overall good accommodation. Small rooms and also the beds. The breakfast is good
Se hospedó 1 noche en septiembre de 2023
Respuesta de Josephine el 10 sept. 2023
Dear Guest Thank you for taking time to write this review Hope to see you again here Best regards Josephine

10/10 Excelente

Isaac

Se hospedó 1 noche en septiembre de 2023
Respuesta de Josephine el 28 sept. 2023
Dear Isaac Thank you for your review Hope to see you again Best Regards Josephine

10/10 Excelente

Zinaida

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place, modest breakfast and the location is definitely one of the best especially for people that observe Shabbat. It’s 7 min walk from kotel which was a dream come true.
Se hospedó 1 noche en agosto de 2023
Respuesta de Melania el 18 ago. 2023
Dear Zinaida thank you for your warm review hope to see you again

8/10 Bueno

Alex

Viajó en grupo
Le gustó: Personal y atención, servicios
Location is great! Parking is an issue since you have to park in parking lot about 10 min away but since it's in the middle of the main attraction sites we parked our car for 2 days and walked everywhere. Hotel staff is great in helping with our needs!
Se hospedó 3 noches en julio de 2023
Respuesta de sahag el 10 ago. 2023
Dear Guest Thank you for your warm review hope to see you back rgdsreception team

8/10 Bueno

Joel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We wanted to stay inside the walls of the old city of Jerusalem. There are of course much larger newer hotels outside the walls, but there's nothing like staying inside the old town. The property was in the Jewish Quarter. It was clean and not too noisy at night. Breakfast was included and was a full buffet. It is basic, so not a lot of amenities. No pool, etc. But the AC worked well; and the hot water. The beds were clean and comfortable. The staff were helpful. It is about a 3 minute walk from the Western Wall.
Se hospedó 5 noches en julio de 2023
Respuesta de Mark el 8 ago. 2023
Thank you for your great review.We lookforward for your next stay.Regards,

6/10 Aceptable

Tamar

Viajó con su familia
Le gustó: Servicios
Beautiful surroundings. Not gracious enough. No warmth or feeling that they want to welcome you.
Se hospedó 1 noche en agosto de 2023
Respuesta de Serlie Maria el 7 ago. 2023
Dear Tamar, Thank you for taking the time to share your experience. We're sorry to hear that your visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.

2/10 Terrible

Kevin

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No Com
Se hospedó 3 noches en agosto de 2023
Respuesta de Melania el 12 ago. 2023
thank you for your honest review

10/10 Excelente

Neil

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Andre el 28 jul. 2023
Thanks Neilwe are happy you enjoyed your stay with usHope to see you again soon

10/10 Excelente

Vann H, Dunnelon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a clean and nice property. Love the location
Se hospedó 7 noches en julio de 2023
Respuesta de Andre el 21 jul. 2023
We are Happy to hear that hope you recommend our Hotel to others and see you again ....

6/10 Aceptable

Richard

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Andre el 21 jul. 2023
Hope to see you again and we always like to hear your feedback.

10/10 Excelente

Chen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de Mark el 16 jul. 2023
Thank you for your review. Happy to hear from you and looking forward for your next visit.

10/10 Excelente

Anton

Se hospedó 1 noche en julio de 2023
Respuesta de Melania el 2 ago. 2023
dear anton thank you for your review

6/10 Aceptable

Megan

Viajó con su familia
Le gustó: Personal y atención
Great location for seeing old jerusalem. Hotel has 2 sections, we had family in both. And huge difference in quality of room. Dissappointed i paid same as my inlaws room but our room was definitely not as nice and kinda dingy
Se hospedó 2 noches en julio de 2023
Respuesta de Andre el 8 jul. 2023
All our 50 hotel rooms are nice and neat but we have rooms categories like economy , deluxe and each has a price and that is very clear on our website.Anyways we hope to see you again in the future.

6/10 Aceptable

Elaine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Pros: location, location, location. Rooms and property are clean. Staff at breakfast very friendly and helpful. Cons: poor air conditioning in one of our rooms. Even thought we brought it to the front desk attention twice upon check in nothing was done and when we came back at 11pm we were offered to move, we were too tired to move so fan was given. Thru our 4 night stay the AC in our room worked well only for 1 day. We were told that it’s the case in every room which isn’t true as our friends stayed in the room next to us and their AC worked well. Electricity in the entire property went out daily from an hour to up to 3 hours. Nothing was ever announced or told to the guests about it. Assistance from the front desk was very average, we weren’t really listened too before the answers were provide (obviously incorrectly)
Se hospedó 4 noches en junio de 2023
Respuesta de Melania el 6 jul. 2023
Dear Elaine we are sorry to hear that , we will take your words into consedration , thank you for your honest review .hope to see you again and to enjoy your stay thank you

8/10 Bueno

Hsuehchien

Se hospedó 4 noches en junio de 2023
Respuesta de Andre el 2 jul. 2023
Hope you had a wonderful stay with us Andre

8/10 Bueno

Raymond

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
within the Jewish Quarter
Se hospedó 4 noches en junio de 2023
Respuesta de Serlie Maria el 27 jun. 2023
Dear Raymond, Thank you for your kind review Hoping to see you soon again!Best regards,

6/10 Aceptable

ELLA, STATEN ISLAND

Viajó con su familia
No le gustó: Limpieza
When I just made a reservation, I called the hotel and ask about accessibility for elderly people, because my parents are 80 and 85 years old. And the staff member who answered the phone, didn’t tell me anything about 15 stairs before entering the lobby. We had so much luggage, and it was really difficult to climb all the stairs for my parents. We supposed to have one bottle of wine in each room, but they didn’t give it to us. The mirror in the bathroom was broken in, and the room was full of dust. But the location was amazing and really close to the Western Wall. And the breakfast was really good.
Se hospedó 2 noches en junio de 2023
Respuesta de Andre el 26 jun. 2023
Dear GuestFirst let me appoligize for the innconvienience but yes we have access for elderly people through the third floor and elevator , we will take all your feedback into consideration concerning improvment of cleanness and the bottle of wine and we hope to see in our Hotel again.I really appreciate your feedback

10/10 Excelente

Neil

Se hospedó 3 noches en junio de 2023
Respuesta de Melania el 9 jul. 2023
DEAR NEIL thank you very much for your review hope to see you again thanks

10/10 Excelente

matthew

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful to be situated in Old City!
Se hospedó 3 noches en junio de 2023
Respuesta de Israel shalem el 20 jun. 2023
Hi Matthew Thank you for your warm reviewHop to see you again In your next trip to jerusalemBestIsrael shalem

8/10 Bueno

glenn

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very close to the kotel but hard to find unless you know where you are going. The complimentary bottle of wine in the room was a very nice touch. The only downside was that the room was too warm and the a/c could not be lowered.
Se hospedó 1 noche en junio de 2023
Respuesta de Andre el 18 jun. 2023
Dear guestFirst we are happy that you enjoyed tour stay with us and we hope to see you aginThe AC in our Hotel is central so that is why we cannot change the temparture from the room ...A lighted new Hotel lighted sign will be installed soon....

6/10 Aceptable

Nadezhda

Se hospedó 2 noches en junio de 2023
Respuesta de Melania el 4 jul. 2023
dear Nadezhda thank you for your review

8/10 Bueno

Carol

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Unique location near the Western Wall.
Se hospedó 1 noche en mayo de 2023
Respuesta de Melania el 8 jun. 2023
Dear Carol thank you for your good review

6/10 Aceptable

Joost

No le gustó: Limpieza, estado de la propiedad e instalaciones
Windows in room were crooked and had to stay open a bit. Other things in disrepair. When leaving they offered to call a taxi for us only to find out that he got money from the taxi driver and we paid more than if we had gotten a taxi in the street. Leaves a bad taste when you get a strong sense that they only want to help themselves
Se hospedó 5 noches en mayo de 2023
Respuesta de Melania el 4 jun. 2023
Dear Joost we are so sorry to hear this we will take your word into consideration thank you

10/10 Excelente

Rogerio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en mayo de 2023
Respuesta de sahag el 3 jun. 2023
Dear Guest THANK YOU FOR YOUR WARM REVIEW hope to see you back rgdssahag

6/10 Aceptable

Graciela

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pulizia mediocre,condizioni della stanza,mediocre, ubicazione privilegiata
Se hospedó 2 noches en mayo de 2023
Respuesta de Melania el 31 may. 2023
We are so sorry to hear thatwe will take this into consideration hope to see you again and to enjoy your vacation

10/10 Excelente

Trina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property was in walking distance to many sites in old city! Staff were extremely helpful. We hired a driver for 3 days of our stay through the hotel. Driver was Issam and he was fantastic! Amazing time in an amazing place!
Se hospedó 4 noches en mayo de 2023
Respuesta de Melania el 31 may. 2023
Dear TrinaThank you very much for your good review hope to see you again soon

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Incredible service
Will stay again!
Se hospedó 2 noches en mayo de 2023
Respuesta de Melania el 25 may. 2023
Thank you for your review hope to see you soon

8/10 Bueno

BRIAN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location for everything. Hotel staff were extremely helpful and the hotel itself is quiet
Se hospedó 4 noches en mayo de 2023
Respuesta de SAHAG el 19 may. 2023
Dear Guest Thank you for your warm review hope to see you back rgdssahag

10/10 Excelente

Steve

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful hotel and convenient
Very nice hotel conveniently located in the old city. Rooms are very clean and comfortable. I would go for the deluxe rooms on the first floor as the lesser rooms were below and was very basic. The deluxe rooms were amazing tho and I love the inner courtyard.
Se hospedó 2 noches en mayo de 2023
Respuesta de SAHAG el 15 may. 2023
Dear Guest THANK YOU FOR YOUR WARM REVIEW HOPE TO SEE YOU BACK

8/10 Bueno

Xudong, Houston

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good hotel in good area.
Se hospedó 2 noches en mayo de 2023
Respuesta de Melania el 10 may. 2023
Dear Xudong Thank you for your good review hope to see you again

8/10 Bueno

David

Se hospedó 1 noche en mayo de 2023
Respuesta de Melania el 14 may. 2023
Thank you for your good review , hope to see you again Reception team

4/10 Mediocre

Kris

Se hospedó 2 noches en abril de 2023
Respuesta de Melania el 9 may. 2023
Dear Kris thank for your review hope to see you again

10/10 Excelente

merico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice location
It was a great location for the old city
Se hospedó 3 noches en abril de 2023
Respuesta de sahag el 1 may. 2023
Dear Guest Thank You for warm review hope to see you back rgdsreception team

6/10 Aceptable

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
This is a lovely hotel conveniently located in the Old City of Jerusalem. Unfortunately the room temperature cannot be controlled by the guest as it is a central AC/Heat system and we were uncomfortably warm for the majority of our stay. The hotel provided a fan and we left the window open during the day but had to close it at night due to street noise. Despite the many wonderful attributes of the hotel I cannot recommend it to others nor will I stay here again as this is a significant issue. Previous reviews also indicated that the air conditioning did not work but did not describe the guest's inability to control the temperature at all.
Se hospedó 3 noches en marzo de 2023
Respuesta de Reception team el 3 abr. 2023
Thank you for your remarks, we'll take them into account.

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location of the property
Se hospedó 5 noches en marzo de 2023
Respuesta de Reservation department el 3 abr. 2023
Good morning thank you for ranking us hope seeing you again regardsReservation department

10/10 Excelente

Brian J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place
It was nice. Very large hotel inside old city. Good breakfast. Bed was a bit broken down on right side, needs a new mattress. Nice bathroom, good amenities, good shower.
Se hospedó 2 noches en marzo de 2023
Respuesta de RECEPTION TEAM el 2 abr. 2023
Dear Guest, Thank you for your review, hope you enjoyed our hotel, we will take your review into consideration, looking forward to see you again in our hotel

10/10 Excelente

Ariel

Se hospedó 3 noches en marzo de 2023
Respuesta de The el 20 abr. 2023
thank you sir for your review hope to see you back rgdsreception team