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Opiniones sobre Brown JLM Mamilla

Brown JLM Mamilla
41 Hillel St., Corner Ben-Sira St., Jerusalem, Jerusalem District

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 67 de 125 opiniones" "
Evaluación: 8 - Bueno. 33 de 125 opiniones" "
Evaluación: 6 - Aceptable. 13 de 125 opiniones" "
Evaluación: 4 - Mediocre. 8 de 125 opiniones" "
Evaluación: 2 - Terrible. 4 de 125 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Moisés

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es un MUST si estás buscando donde hospedar en Jerusalem Habitación perfecta Ubicación perfecta Atención del personal perfecta Este hotel merece un reconocimiento
Se hospedó 2 noches en agosto de 2023
Respuesta de Ayah el 4 oct. 2023
Dear Moises,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front desk Manager

10/10 Excelente

Rafael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien ubicada facil acceso y se hace toda la ciudad caminable
Se hospedó 1 noche en septiembre de 2022
Respuesta de מאיר בראון el 7 oct. 2022
תודה רבה על המשוב המפרגןתגובות כאלו הן ההוכחה שחברי הצוות מיישמים את רוח החברה ניפגש בחופשה הבאה

4/10 Mediocre

alexander

my window was facing a dump with pile of rubbish
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Avihu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024

6/10 Aceptable

Nissim

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Team el 17 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excelente

moshe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My best experience staying in Jerusalem
It’s my 5th time I’m booking this hotel , everything was perfect as always .. great service , check in , room , view , location and the amazing tasty breakfast.. can’t ask for more
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk Team el 13 feb. 2024
Dear Moshe ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

stuart

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value Delicious breakfast in nice restaurant Restaurant pleasant for drinks and rendezvous Like new hotel Small bathroom and bedroom
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk Team el 13 feb. 2024
Dear Stuart,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Or

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk Team el 13 feb. 2024
Dear OR,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Fiona

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
wonderful unique property! Friendly staff and great location! What a pleasure to visit!
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Nurit

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
We love staying at the hotel. Stayed there before. The bed sheet had holes and the bath towel had seen better days
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kenneth

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thumbs up
Nice room & great location. Would definitely stay here again.
Se hospedó 6 noches en octubre de 2023
Respuesta de Front Desk Team el 9 nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Stephanie

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk Team el 9 nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Aceptable

Menachem

Viajó con su familia
No le gustó: Limpieza, personal y atención
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk Team el 12 oct. 2023
Dear Menachem ,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excelente

Noel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
While the room is a bit on the small side, it's a nice hotel with plenty of options for donong nearby. There's also a outdoor pool and area on the rooftop where you can enjoy the sun.
Se hospedó 3 noches en octubre de 2023
Respuesta de Front Desk Team el 12 oct. 2023
Dear Noel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

Maria A M

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bom! Quarto e banheiro de tamanho bom, café dentro dos padrões.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Ayah el 4 oct. 2023
Dear Maria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front desk Team

8/10 Bueno

Paulus Servatius Maria van der, Maastricht

Le gustó: Limpieza, personal y atención, servicios
Geen kasten om spullen op te bergen. Matras erg gedateerd.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Ayah el 4 oct. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

Stuart

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect Location
The room was small with no draws to put things in but we loved the location and the roof top pool was great.
Se hospedó 6 noches en agosto de 2023
Respuesta de Ayah el 4 oct. 2023
Dear Stuart,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front desk Manager

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I must mention the service of the hotel. excellent. The rooms are great. And there is a guy who received us named Abdullah. Very kind and polite. Excellent service.
Se hospedó 1 noche en agosto de 2023
Respuesta de Ayah el 4 oct. 2023
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front desk Manager

4/10 Mediocre

JAQUELINE

Viajó con su familia
No le gustó: Limpieza, personal y atención
The room was very dirty. It was full of dust, the carpet was disgusting and the sheets were dirty. The staff at night is useless they don’t even answer when you say hello.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Yoram

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de OB el 26 jul. 2023
Dear YoramThank you very much for your positive feedback Hotel Staff

6/10 Aceptable

Niloofar

No le gustó: Limpieza, comodidad de la habitación
Great location, but the room is very small, no closet. Service was fine. Not clean
Se hospedó 4 noches en junio de 2023
Respuesta de OB el 26 jul. 2023
Dear NiloofarThank you for your feedback .We will take care about all what you wrote Sincerely Hotel Staff

6/10 Aceptable

Tal

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza, comodidad de la habitación
Mediocre experience
Pros - Nice and pleasant hotel stuff, the hotel design is good and relatively new, nice pool on the roof. Cons- the room was too small and not clean (bathroom, walls). The breakfast service was very slow, they stuff didn’t managed to provide good service to all tables, there weren’t enough towels in the pool, so we had to go to the lobby to get some towels. The hotel gave us a relatively small room with one side of the bed was the room wall which was very uncomfortable to access the bed, and it wasn’t appears on the hotel room pictures.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Sandy

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Ulla-Maija

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EXCELLENT Hotel as also staff.Clean and beautiful
Se hospedó 13 noches en mayo de 2023
Respuesta de OB el 26 jul. 2023
Dear Maija Thank you very much for your positive feedback Hotel Staff

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
very good
Se hospedó 3 noches en junio de 2023
Respuesta de OB el 26 jul. 2023
Dear Scott Thank you very much for your positive feedback Hotel Staff

10/10 Excelente

Carlos Alberto Mendez

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was awesome. However, the room we picked was extremely small. If you can afford it, get a bigger room ( I think ours was 118 sq feet). On the other hand, the staff was friendly, breakfast is good and the hotel is walkable to most Old City sites.
Se hospedó 9 noches en mayo de 2023
Respuesta de OB el 26 jul. 2023
Dear Carlos Thank you very much for your excellent feedback Hope to see you soon as soon as possibleHotel Staff

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked the location
Se hospedó 10 noches en mayo de 2023

8/10 Bueno

Ekaterina

Le gustó: Limpieza, estado de la propiedad e instalaciones
N/a
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Patrick

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Tamar

Se hospedó 5 noches en mayo de 2023

8/10 Bueno

Lauren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely boutique hotel in heart of Jerusalem
Great location in center of town but not noisy (as some hotels can be in this area). Easy access to everything in walking distance or public transport. Many eateries nearby. Staff were friendly and helpful. Room is a little bit small (like most boutique hotels in Jerusalem) but was clean and well layer out. Hotel had lovely small touches throughout—fruited water in the lobby, very nice bathroom amenities, and books in many languages in the lobby. There is a delightful lap pool and sitting area on roof which was not yet open for the season. Note: one small surprise for a hotel in the heart of the Jewish area of Jerusalem; the hotel breakfast is not kosher. Overall a delightful stay.
Se hospedó 2 noches en abril de 2023

4/10 Mediocre

michael, Toronto

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Superficially: Great decor and location within a short stroll of the Western Wall and the markets Accommodations: Threadbare towels, flooding shower, nowhere to store toiletries in bathroom, major electrical panel prominent in room, T-bar ceiling, tv could rip your shoulder walking by it in narrow passage space, tiny door, inner door (weird unless it was once a utility area, see below) missing but hinges still on door frame, room safe box sitting unattached to anything in plain view and light enough to grab and go, room needed significant patching and painting, many visibly obvious maintenance hatches in walls and floor, poor view, through small window, was probably a utility room before they thought to monetise it. So elf-involved staff make you feel that they're doing you favors just for basics. Roof: deck, bar and pool all closed. Brekky restaurant isn't kosher though they don't let you know until staff hopefully says something when you get there (lucky we opted out when reserving) and not even grape juice available for Sabbath. Glad to be leaving. Stayed in the other Brown nearby years ago and loved it. Never returning to this one; It's worth half the price we paid, maybe.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect stay
Perfect stay, very nice room they gave us also welcome present.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Zaki

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Très bien
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

YAACOV

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Hiralal

Viajó con su familia
Le gustó: Limpieza, personal y atención
close to area attractions
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Virgil Jerome

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is a very nice hotel. The staff was very nice and attentive. I would definitely recommend this hotel for your stay.
Se hospedó 5 noches en marzo de 2023

6/10 Aceptable

Barry

Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
Pros - Swanky hotel. - Nespresso coffee machine in the room. - Excellent selection of food at breakfast. Cons - Noise from the outside bars can be heard. So if your a light sleeper not great. - Shower has no door to keep the water from seeping out. - Floor towel once soaked from 1 shower. No place to dry it. Still damp after a day. - You can hear the pipes banging when someone else in the hotel uses their bathroom. (Disruptive to sleep!!) - No carpet in the room. - Clothes storage is not great. No proper cupboards with doors. Just a rail so dust can easily get on to it. - No drawers. Just shelves. Not a place to go back to.
Se hospedó 7 noches en febrero de 2023

10/10 Excelente

David

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Excellent Hotel. 5☆
Excellent new boutique hotel in a great location. Quiet, modern, comfy with a great vibe and breakfast. Asala at the front desk was wonderful.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Tomoko

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 5 noches en febrero de 2023

10/10 Excelente

Vanesa

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location
Room was beautiful and breakfast was very good
Se hospedó 4 noches en febrero de 2023

10/10 Excelente

Johannes van den

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Alles was op loopafstand, zeer vriendelijk personeel, erg uitgebreid ontbijt. Netjes , schoon Echt een aanrader
Se hospedó 4 noches en febrero de 2023

10/10 Excelente

Hava

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Beautiful boutique hotel in a great location, just a short walk to the old city, mamilla mall, Ben yehuda and machane yehuda. They also offered complimentary breakfast which was delicious. Would definitely stay here again and recommend to friends and family
Se hospedó 4 noches en febrero de 2023

6/10 Aceptable

Hanaa

Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2023

4/10 Mediocre

Samuel

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Be aware of poor attitude to guests
I have stayed in a few different brown hotels and they are fantastic, however this was the worst customer service I’ve experienced in a hotel. We checked in during the afternoon and were yelled at, had the room key tossed at us as and charged additional fees that were not explained or issued a receipt for. On asking for clarity on why we were being charged we were ignored and told to go to the room or leave. Our presence was an inconvenience, and he didn’t hide it. Things slightly improved as the next day we received an extensive apology from reception with the promise of a refund for these supposedly incorrect charges. However this position was reversed again the next day on check out to no refund on the basis of extra “packages” which the lady on concierge explained as additional people in the room (ie 2 people staying in a double room not 1). The manager of this hotel was no where to be found despite multiple attempts of staff to reach them. After I had finished talking with the helpful and friendly lady on reception as we checked out, the manager appeared out of thin air to berate the staff in front of guests. Aside from this, in-keeping with other Brown hotels the room was very comfortable, great mattress and friendly and helpful housekeeping staff, the majority of the staff were lovely but our experience left a lot to be desired. I would recommend checking out Brown at Mahne Yehuda, max 10 min walk down the road we had a brilliant time here.
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Emanuele

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
מיקום מעולה בין קניון ממילא לרחוב בן יהודה. המלון שופץ לאחרונה והחדרים במצב מעולה, כמו בתמונה. המחיר היה יחסית נמשיך, ביחס ךמולןנןת דומים בירושלים. פקיד הקבלה היה מאוד נחמד. הטלוויזיה לא עבדה כל כך טוב, אבל לא היה ממש איכפת לי.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Simona

Se hospedó 1 noche en enero de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pretty rooms scruffy staff
The rooms are beautiful, lots of detail and thought was put into the design of the rooms. Gorgeous view. In the afternoon a cozy Happy Hour in the lobby. The staff is super friendly and helpful but so unpolished, serving breakfast in their sweatshirts, wrinkled dirty clothes, eating their McDonald’s takeout on the restaurant tables intended for guests. It’s a shame because with a little effort this could become a much more professional establishment and provide the guests with a luxurious feeling. During breakfast the buffet isn’t kept tidy. The lighting in the lobby is really bad not nearly as cozy as in the photos. This too would be easy to fix. At over 400$ a night + vat it’s quite outrageous
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Giuliana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ótima opção para Jerusalém
Hotel com localização perfeita! Funcionários prestativos. Café da manhã muito bom.
Se hospedó 4 noches en enero de 2023

10/10 Excelente

Pamela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing! Beautiful hotel, wonderful staff!
Truly amazing! Beautiful hotel, staff is wonderful, amazing breakfast, 20 out of 10 stars!
Se hospedó 1 noche en enero de 2023