Dear Ms,Roberto,Firstly, I want to extend our heartfelt gratitude for taking the time to provide us with your valuable feedback. Your insights are incredibly important to us as they enable us to continually enhance the guest experience.We're delighted to hear that you enjoyed your stay with us, and we're particularly grateful for your positive remarks. However, we also understand that there are areas where we can improve, and your suggestions regarding our breakfast offerings and the variety of meals in the restaurant have not gone unnoticed.Rest assured, your feedback has been shared with our team, and we're committed to taking proactive steps to address these areas of improvement. Your satisfaction is our utmost priority, and we're dedicated to ensuring that each guest receives the exceptional service they deserve.Once again, thank you for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back soon and exceeding your expectations in every aspect of your stay." Azim Rauf, Guest Relations Department.

Dear Guest Federico,Thank you for your review regarding your stay in our hotel and We took note of your valuable comment and will work on it. We are happy that you had nice holiday. Looking forward to welcome you back.Best Regards, Azim Guest Relations Agent

Thanks for staying with us. We appreciate your feedback!

Dear Guest Lurecia M, Warm Greetings from the city of two continents, Istanbul! Thank you very much for a very wonderful review shared with us. We love to hear how our esteemed guests experienced enjoyable moments with us and feel so proud to convey these positive notes to our team. Hoping to welcome you back with us soon, we remain at your disposal for any kind of query or need you might have. Best regards, Guest Experiences Department

Dear Guest Amarilis,Thank you so much for your kind words, they come as a great reward for all our efforts. We appreciate your kind words regarding our hotel in general. I will share your review with our staff. We are all so happy that you have chosen our hotel and you will always be welcomed back.Kind RegardsKayra ÖzcanGuest Experiences Manager

Dear Mr Mauricio, we are thankful for your rate.

Dear Guest Maria, Thank you for taking the time to share your experiences. It was a true pleasure for us to read your feedback and we are glad to hear that we were able to meet your expectations. Your nice and memorable stay is our first priority and the best award. We look forward to welcoming you back here in the near future. Kind Regards, Kayra Özcan Guest Experiences Manager

Dear Guest Juan Luis Onate, Thank you for your feedback regarding your stay in our hotel. Thank you for highlighting our friendly staff. We try to do our best for the guests. We hope you will come to us again in the nearest future. Best Regards, Kayra Özcan Guest Experiences Manager

Dear Guest Silvana, Thank you for chosing our hotel for your recent stay. Thank you for a best rate. We are so happy that we could meet with your expections. We hope to welcome you again in the nearest future. Best Regards, Kayra Özcan Guest Experiences Manager

Dear Guest Maria, Thank you for your nice feedback after your recent stay in our hotel. Thank you for highlighting our location and we appreciate your gorgeous comment about our hotel in general. We hope to welcome you back. Best Regards, Kayra Özcan Guest Experiences Manager

Dear Guest Manuel, Thank you so much for your kind words, they come as a great reward for all our efforts. We appreciate your kind words regarding our staff and the holet in general. I will share your review with our staff. We are all so happy that you have chosen our hotel and you will always be welcomed back. Kind Regards Kayra Özcan Guest Experiences Manager

Dear Guest Margarita, Thank you very much for your gorgeous comment about your stay in our hotel. We are so happy that the work of our staff was so much appreciated. I have already shared your nice comment with all the staff, which is great motivator for all of us. Thank you again for the warm words regarding our hotel. We would be delighted to welcome you again for another splendid stay. Best Regards, Kayra Özcan Guest Experiences Manager

Dear Guest, Thank you for choosing Radisson President Beyazit Hotel for your stay in İstanbul. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope to welcome you back in Radisson President Beyazit Hotel İstanbul soon! Best regards, Özgün ORAL

Dear Valued Guest, Firstly we want to thank you for your kind interest to Radisson President Beyazit Hotel. Could you please give us more details about the service that you did not like so we can check it more deeply? Please reach us from out hotel official e-mail adress. Best Regards. Ozgun ORAL Front Office Mananger.

Dear Valued Guest, Thank you very much for staying with us and for your nice pointing. We are happy to meet you and looking forward to host you again in the near future. Best Regards, Sumerya Karaca Sales Department

Estimado Invitado,   Gracias por compartir esta excelente reseña y calificación de su experiencia reciente con nosotros en The President Hotel İstanbul. Me alegró leer que ha apreciado a nuestro amable personal que lo recibió. Esperamos darle la bienvenida en el futuro cercano. Atentamente,

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Dear Valued Guest, We are delighted you chose to stay with us and are committed to providing you with the level of service you have come to expect. Please let me or any of our staff know if there is anything you might need to make your stay as enjoyable and memorable as possible. Thanks again for selecting BEST BESTERN PLUS THE PRESIDENT HOTEL. Sincerely, Oya Uğuzluoğlu(Mrs) Guest Representative

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Dear Valued Guest, We are delighted you chose to stay with us and are committed to providing you with the level of service you have come to expect. Please let me or any of our staff know if there is anything you might need to make your stay as enjoyable and memorable as possible. Thanks again for selecting BEST BESTERN PLUS THE PRESIDENT HOTEL. Hotel Management

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Estimado invitado, Gracias por elegir BW President Hotel. Sus comentarios son muy valiosos para nosotros. Sin embargo, el problema con el taxi no tiene nada que ver con nuestro hotel. Esto puede suceder a veces debido al tráfico. Durante su estancia, mencionó su satisfacción y no informó ningún problema. Estaremos evaluando sus puntos de vista para aumentar nuestros estándares, sinceramente Gestión hotelera

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

Dear Valued Guest, First of all, we would like to take this opportunity to thank you very much for your kind interest to Best Western Plus The President Hotel, Istanbul. We will be pleased serving you always. Sincerely Yours, Oya Uğuzluoğlu (Mrs) Guest Representative

Dear Valued Guest Miguel, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate taking your valuable time for your encouraging sincere feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

Dear Valued Guest Deyanira, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate taking your valuable time for your encouraging sincere feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

Dear Valued Guest Adela Elena On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate taking your valuable time for your encouraging sincere feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

Thank you for your review of recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Dear Valued Guest Roberto, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more. We wish you a HEALTHY, SUCCESSFUL and HAPPY 2018 with your loved ones. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more. We wish you a HEALTHY, SUCCESSFUL and HAPPY NEW YEAR 2018 with your loved ones. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW The President Hotel hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Atakan ALTUĞ General Manager BEST WESTERN PLUS THE PRESIDENT HOTEL

Dear Guest, thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “BEST WESTERN PLUS THE PRESIDENT”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Gülseren Vatansever General Manager BEST WESTERN PLUS THE PRESIDENT

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN PLUS THE PRESIDENT”. Thank you for giving your time to write your ideas about the hotel and your accommodation here. We appreciate your kindly comments on BEST WESTERN PLUS THE PRESIDENT HOTEL. We give importance to our guests’ comments. We are glad that we have reached our goals providing you the service of your standards and becoming your choice in Istanbul. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Gülseren Vatansever General Manager BEST WESTERN PLUS THE PRESIDENT

Dear Guest, thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “BEST WESTERN PLUS THE PRESIDENT”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Gülseren Vatansever General Manager BEST WESTERN PLUS THE PRESIDENT

Dear Mr,FelipeThank you for sharing your wonderful feedback about your recent stay with us at Radisson President Old Town. We are thrilled to hear that you enjoyed our prime location and the breathtaking views from our terrace. It's always a pleasure to provide our guests with a memorable backdrop to their Istanbul experience.We're delighted that you found our staff to be super nice and attentive to your needs. Providing exceptional service is at the heart of what we do, and I'm glad to hear that our team went above and beyond to ensure your stay was enjoyable.It's great to know that you found your room to be nice, clean, and comfortable. We believe that every detail matters when it comes to our guests' comfort, and we're pleased that you appreciated the effort we put into maintaining our accommodations to the highest standards.We're also happy to hear that you enjoyed the tasty treat waiting for you in your room. A little touch of sweetness can go a long way in making our guests feel welcome and appreciated.Thank you once again for choosing to stay with us at Radisson President Old Town. We look forward to welcoming you back for another unforgettable experience in the heart of Istanbul.Warm regards, Azim Rauf, Guest Relations Department.

Dear Mr, Nabil ,I hope this message finds you well. I am writing to sincerely apologize for the recent inconvenience you experienced during your stay at Radisson President Old Town regarding the charge for the Rémy Martin.After thoroughly investigating the situation, we discovered that there was indeed an error in our system, which resulted in an overcharge.We deeply regret this mistake and any frustration it may have caused.Please rest assured that we are taking immediate action to correct this error.The overcharged amount will be refunded to your account promptly. You should see the funds reflected in your account within the next few business days.We value your patronage and want to ensure that all our guests have a pleasant and seamless experience. We appreciate your understanding and patience in this matter.If you have any further questions or need additional assistance, please do not hesitate to reach out to us directly.Once again, we apologize for the inconvenience and look forward to welcoming you back to Radisson President Old Town in the future.Warm regards,Azim Rauf ,Guest Relations Department.

Dear Mr, Homayun,Thank you for sharing your positive feedback about your recent stay at Radisson President Old Town. We are thrilled to hear that you had such a pleasant experience, especially with our reception and staff.It is wonderful to know that our team provided excellent customer service throughout your stay, including in the breakfast area. We strive to create a welcoming and enjoyable atmosphere for all our guests, and your kind words affirm that we are achieving our goal.We truly appreciate your compliments and look forward to welcoming you back for another delightful stay in the near future.Warm regards,Azim Rauf ,Guest Relations Department.

Dear Mr,Marwan,Thank you so much for taking the time to share your fantastic feedback about your recent stay at Radisson President Old Town. We are absolutely delighted to hear that you enjoyed our great service, comfortable rooms, delicious breakfast, and convenient location. It is incredibly rewarding for our team to know that their efforts made your stay enjoyable. Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and your kind words affirm that we are on the right track. We're also pleased that our location made it easy for you to explore the main road and nearby attractions, while still offering a peaceful retreat in the evenings. Your compliments about our breakfast and the overall comfort of your room are greatly appreciated. We aim to provide a welcoming and enjoyable atmosphere for all our guests, and we are thrilled to know that we succeeded during your stay. Thank you once again for your lovely comments. We look forward to welcoming you back to Radisson President Old Town in the near future for another memorable experience. Warm regards,Azim Rauf , Guest Relations Department.

Dear Monirul,Greetings from Radisson Hotel President Old Town! We are overjoyed to receive not just one but two outstanding reviews from you, and we can't thank you enough for taking the time to share your fantastic experiences with us. Your perfect 10 ratings in all categories, including staff, cleanliness, location, facilities, comfort, and value for money, truly warm our hearts. It's immensely satisfying to know that we could provide you with an excellent stay, not just once but twice! Your kind words motivate and inspire our team to continue delivering exceptional service to all our guests. We're thrilled that you found everything to be superb, and we appreciate your generosity in acknowledging our efforts. Should your future travels bring you back to our vibrant city, we would be honored to host you once again at Radisson Hotel President Old Town. If there are specific preferences or requests you have for your next visit, please do let us know, and we'll do our best to ensure your stay is even more memorable. Thank you for choosing Radisson Hotel President Old Town, and we look forward to the pleasure of welcoming you back for another superlative experience. Best Regards, Sarah El Ouali Guest Relation Department