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Opiniones sobre Amara Cay Resort

4 out of 5
Amara Cay Resort
80001 Overseas Hwy, Islamorada, FL

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 766 de 1245 opiniones" "
Evaluación: 8 - Bueno. 294 de 1245 opiniones" "
Evaluación: 6 - Aceptable. 109 de 1245 opiniones" "
Evaluación: 4 - Mediocre. 50 de 1245 opiniones" "
Evaluación: 2 - Terrible. 26 de 1245 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jean Paúl, Doral

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicacion y servicio
Se hospedó 1 noche en enero de 2024
Respuesta de AC el 1 feb. 2024
Dear Jean Paúl,Your perfect review melts our hearts, and we thank you for taking the time to pass this along. We hope that you will join us again whenever you find yourself longing for another slice of paradise.With sun and sea,Sarah WillResort Manager

10/10 Excelente

Ana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really good
Se hospedó 1 noche en enero de 2024
Respuesta de AC el 1 feb. 2024
Dear Ana,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. We look forward to providing another memorable stay when you’re next in town.With sun and sea,Sarah WillResort Manager

10/10 Excelente

Naylin

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Anthony

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Raydel

Muy buena
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager el 9 sept. 2023
Hello from Islamorada,It is wonderful to see that we have earned a perfect rating! We're so happy to know that you had a good time with us overall. Thank you so much for being one of our valued guests here at Amara Cay Resort, and we hope you'll join us again soon. With Sun & Sand,Scott DawsonVice President and Managing Director

10/10 Excelente

Mabel

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Gretel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Andrea

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Yurelys

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Francisco m

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lo único que hay que llegar a las 4 por que el servicio de entrega de habitaciones es puntual
Se hospedó 2 noches en mayo de 2023
Respuesta de General Manager el 19 may. 2023
Greetings from Amara Cay,We always enjoy hearing from our guests, and we're glad you had a pleasant visit. Please come see us again soon.With Sun & Sand,Lauren ClevengerGeneral Manager

10/10 Excelente

Pedro

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien
Se hospedó 2 noches en abril de 2023
Respuesta de General Manager el 28 abr. 2023
Hello from Islamorada, Thank you for staying with us! We are glad to hear that you were satisfied with your experience, and we look forward to welcoming you back in the near future.With Sun & Sand,Lauren ClevengerGeneral Manager

10/10 Excelente

Yonelin

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Dianeya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Yolett

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hermoso lugar
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 8 mar. 2023
Hello from Islamorada,Thank you for sharing your five-star review! We are so glad to hear that you found Amara Cay Resort to be beautiful. Islamorada is truly a place to enjoy and to make a vacation even better! Our team welcomes you back sometime soon for another enjoyable stay.With Sun & Sand,Lauren ClevengerGeneral Manager

10/10 Excelente

DIANELYS

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La tranquilidad
Se hospedó 2 noches en febrero de 2023
Respuesta de General Manager el 9 feb. 2023
Greetings from Amara Cay Dianelys,Thank you for sharing how much you enjoyed your stay with us. It is great to see you liked our relaxing, peaceful ambiance and we trust you were able to utilize some of our great on-site amenities. Please come back and see us again in the future. With Sun & Sand,Lauren ClevengerGeneral Manager

10/10 Excelente

luis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

10/10 Excelente

evelisse

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente Hotel
Se hospedó 2 noches en octubre de 2022
Respuesta de General Manager el 28 oct. 2022
Greetings,It's wonderful to know that you enjoyed your time with us at Amara Cay Resort and that everything was in order for your stay. Please come back and see us again soon. Sunny regards

10/10 Excelente

Yamilis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen lugar
Se hospedó 2 noches en agosto de 2022
Respuesta de General Manager el 2 sept. 2022
Greetings! Thank you for choosing us for your visit. We are glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Amara Cay Resort in the near future.Safe travels

10/10 Excelente

Adrian

Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Dolys

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ES UN LUGAR TRANQUILO, PERO LA HABITACIONES PODIAN ESTAR MEJORES ESTUVIMOS EN DOS HABIATACIONES Y UNA ESTABA MAS LIMPIA QUE LA OTRA.
Se hospedó 1 noche en julio de 2022
Respuesta de General Manager el 3 ago. 2022
Greetings, We always appreciate hearing from our guests, and we're glad our quiet property impressed you. However, we apologize for any concerns about cleanliness, and we'll pass your comments along to our housekeeping staff. If your travels bring you back to the area, we invite you to stay with us again. Safe travels

2/10 Terrible

Grisel

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
El lugar es acogedor y familiar, pero el 1er día no tuve agua caliente y tengo un baby, así q fatal, esa misma noche el aire acondicionado se rompió, nos pasaron de habitación temporalmente para pasar la noche, al día siguiente el de la carpeta con muy mala altitud debido a q él pretendía q esperáramos hasta q las de servicio de limpieza terminara y nos dieran otra habitación, era Fathers Day y por lógica si ando con un bebé y hay un problema con nuestra habitación se nos diera prioridad, conclusión pague carísimo por ese weekend para dijistarme y pasar trabajo
Se hospedó 2 noches en junio de 2022
Respuesta de General Manager el 29 jun. 2022
Hello from Islamorada, We appreciate that you took the time to share your recent experience; however, we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience, but your feedback makes it clear that we failed this time. Your comments will be forwarded to the respective teams so improvements can be made. Once again, we thank you for your feedback. Safe travels

10/10 Excelente

angel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Se hospedó 2 noches en mayo de 2022
Respuesta de Amara Cay Front Desk el 12 jun. 2022
We appreciate your feedback Angel!

4/10 Mediocre

Felice

Viajó con su familia
No le gustó: Limpieza, personal y atención
For this price I was expecting a lot more and at least that they would have cleaned the room and changed the towels on time in the 3 nights we stayed. The complex is ok ish for the price and the pool area with the tiki bar and entertainment was cool, but the price which includes basacalky only the room and then they don’t even give you service in it is pretty lousy. And room was very noisy from something we were not able to find our during the night.
Se hospedó 3 noches en abril de 2022
Respuesta de Amara Cay Front Desk el 24 abr. 2022
We appreciate your feedback and will address your concerns

10/10 Excelente

Odaly Gonzalez

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel es excelente. Tiene las condiciones creadas para pasar unos dias super relajados. Te hace sentir que estas en el paraiso. La atencion, la comida, el servicio es de primera
Se hospedó 2 noches en abril de 2022
Respuesta de General Manager el 6 abr. 2022
Greetings from Amara Cay, Odaly! We are ecstatic to hear how much you enjoyed our little slice of paradise in Islamorada. From our attentive service to our delicious cuisine, we aim to provide all the elements for a relaxing vacation. It was our pleasure to host your time in the Keys, and we hope you'll think of Amara Cay Resort first when you need an escape. Sunny regards

10/10 Excelente

Kenia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo excellent
Se hospedó 2 noches en febrero de 2022
Respuesta de Amara Cay Front Desk el 9 feb. 2022
Gracias Kenia! We appreciate your feedback

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff, we did early checkin , eve though the room wasn’t available we were invited to use all the amazing installations at the resort.
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager el 10 nov. 2021
Hello from Islamorada Maria, We are delighted to hear that our friendly staff was able to impress you. It was a pleasure welcoming you to Amara Cay Resort, and we hope you will come back for another incredible stay soon! Sunny regards

8/10 Bueno

Eduardo

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2021
Respuesta de Amara Cay Staff el 18 oct. 2021
We are so happy you enjoyed your stay. We can't wait to see back here at home with us.

10/10 Excelente

Jose Rene Garcia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything beautiful , service and environment
Se hospedó 1 noche en septiembre de 2021
Respuesta de General Manager el 1 oct. 2021
Hello from Islamorada, Thanks so much! We're delighted your stay at Amara Cay Resort was made all the better by our world-class hospitality and relaxing ambiance! Come back and visit us next time you're in the Keys! Sunny regards

10/10 Excelente

Judith

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de Amara Cay Front Desk el 28 sept. 2021
Thank you for your feedback!

10/10 Excelente

Kenia

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Me encanto todo gracias
Se hospedó 2 noches en septiembre de 2021
Respuesta de General Manager el 16 sept. 2021
Greetings from Amara Cay, Our pleasure! It made our day to learn your stay at Amara Cay Resort was absolutely amazing, and we can't wait to welcome you back again soon! Until next time! Sunny regards

10/10 Excelente

Rosa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Se hospedó 1 noche en agosto de 2021
Respuesta de Amara Cay Front Desk el 18 sept. 2021
Muchas gracias Rosa! Agradecemos su realimentacion!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bello , me encantó. Muy buena atención , una decoración preciosa, muy relajante el lugar , juegos para los niños en fin espectacular
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager el 23 ago. 2021
Greetings, Thank you for sharing your compliments on your recent stay at Amara Cay Resort. You've highlighted some of what makes staying with us such a unique experience. We're honored to read your praises as our team works hard to provide an excellent experience and we're thrilled you were able to relax and enjoy our beautiful property. We're thankful for the opportunity to host you and hope we see you on your next visit! Safe travels

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me encantó este hotel muy limpio y amables con los huéspedes me gusto la piscina muy limpia y en el bar muy atentos y alegres con un grupo musical 🎶 y la vista al mar súper bella
Se hospedó 1 noche en julio de 2021
Respuesta de Amara Cay Front Desk el 18 jul. 2021
Muchas gracias por su colaboración!

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El lobby esta espectacular, la decoracion el ambiente son super agradables, la atencion en el bar no estuvo a la altura, los empleados no atendian en las mesas, uno tenia que hacercarse al bar para ordenar. De resto todo muy bien.
Se hospedó 1 noche en mayo de 2021
Respuesta de Amara Cay Front Desk el 12 jun. 2021
Thank you for being our guest and for the 5 star review! Best wishes from Amara Cay!

8/10 Bueno

Ronald

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love the outdoor bar area. The staff is excellent. Especially Q ( That’s her name). The only downside is that the lighting in the room and bathroom is terrible. Simply not enough light.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Zachary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Justin

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The resort does not look like it was advertised on their website and on Expedia. I had a high rate of over $450 a night and they gave us a room on the parking lot. Terrible experience where they should have given us a room with the best view. There is no beach. No help from the staff to make the experience better. I would recommend to just stay at a Motel for a night as we did not spend any time at the hotel due to terrible parking lot viw. and level.
Se hospedó 1 noche en abril de 2024
Respuesta de AC el 30 abr. 2024
Dear Justin,We appreciate you taking the time to share your review though we are disheartened to learn that we fell short in providing the treasured moments we are known to provide. We strive to give every guest the best experience possible, and we regret that your view fell short of expectations. We hope that you were able to enjoy lounging poolside or on the sand by the water, as well as paddling on the walk-in beach at our sister resort just steps away. Welcoming you again would be our delight and we hope that possibility is something you will consider. Until then, we wish you the best in your travels. With sun and sea,Sarah WillResort Manager

10/10 Excelente

Victoria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was very nice and had activities
Se hospedó 1 noche en abril de 2024
Respuesta de AC el 30 abr. 2024
Dear Victoria,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. Here’s hoping we see you back soon!With sun and sea,Sarah WillResort Manager

6/10 Aceptable

Connor

Viajó con su pareja
Le gustó: Personal y atención, servicios
The beach area, pool and tiki bar are good spots to hang, but the food is not good. Lynne making lates was the bomb. The chicken and Mediterranean bowls were average. Shrimp cocktail and calamari were bad. The bed and pillows were in line with a 2 or 3 star hotel. The beach chairs need to be replace because they are all sunk in. We got partial ocean view and we mostly looked out to the pink hotel next door and the parking lot. All in all for the price, it's not worth it. Pay the extra $ and stay at Cheeca within walking distance to a lot more restaurants/bars.
Se hospedó 3 noches en abril de 2024
Respuesta de AC el 30 abr. 2024
Dear Connor,It was a pleasure to serve as your host and we thank you for taking the time to share your review. It's wonderful to know that our pool and beach served as ideal places to relax and rejuvenate among the sounds of the water and the wind in the palm trees. As a leadership team, we place great value in the reviews shared by our guests as this feedback gives us a glimpse of what our travelers most value and where we can further enhance the experience. We thank you for your detailed comments and hope that you will consider returning and giving us the opportunity to wow you. Until then, we wish you the best in your travels. With sun and sea,Sarah WillResort Manager

10/10 Excelente

Kenia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great resort with many amenities, would definitely stay here again !
Se hospedó 3 noches en abril de 2024
Respuesta de AC el 30 abr. 2024
Dear Kenia,Your perfect review melts our hearts, and we thank you for taking the time to pass this along. It would be a joy to welcome you for another adventure in the coming months, and we wish you all the best until then.With sun and sea,Sarah WillResort Manager

10/10 Excelente

robert w

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The beach was very clean and well maintained. Also, the staff was very friendly and helpful.
Se hospedó 4 noches en abril de 2024
Respuesta de AC el 25 abr. 2024
Dear Robert,It was a pleasure to welcome you to Islamorada and we appreciate you spreading the word about your thoroughly enjoyed experience. You can always expect a warm welcome and an unforgettable adventure when you make us your island home, and we eagerly await your return. With sun and sea,Sarah WillResort Manager

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent place.
Se hospedó 4 noches en abril de 2024
Respuesta de AC el 25 abr. 2024
Dear David,Perfection is always the goal, and we're delighted to know that we were successful. We thank you for being a part of our extended family and we hope to welcome you time and again for many years to come.With sun and sea,Sarah WillResort Manager

6/10 Aceptable

Graham

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios
The staff were unfriendly, inattentive and on occasion rude. Resort transportation to local restaurants was excellent and really useful
Se hospedó 3 noches en abril de 2024
Respuesta de AC el 22 abr. 2024
Dear Graham,It was a pleasure to serve as your host and we thank you for taking the time to share your review. We're delighted to know that our shuttle provided easy convenience to many sites on our island, but we regret the inconsistency in our team's typically glowing hospitality. We hope that you can accept our sincere apologies, and wish to reassure you that your feedback will be utilized for further training. It would be a pleasure to welcome you to our stunning location and spotless accommodations for a more typical visit in the months ahead, and we eagerly await another opportunity to exceed your expectations.With sun and sea,Sarah WillResort Manager

10/10 Excelente

Arun

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
King bed Suite was great and the view was even better.
Se hospedó 1 noche en abril de 2024
Respuesta de AC el 16 abr. 2024
Dear Arun,We appreciate you lauding our experience! It was a pleasure to serve as your host and we are elated to read that your room served you well for the ideal place to relax and recharge. We thank you for spreading the word and we hope to host you time and again for many years to come.With sun and sea,Sarah WillResort Manager

10/10 Excelente

Gabriela

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is beautiful, the staff is amazing.
Se hospedó 2 noches en abril de 2024
Respuesta de AC el 16 abr. 2024
Dear Gabriela,Perfect reviews always melt our hearts, and we thank you for spreading the joy. On behalf of every one of us at the resort, the pleasure was ours and we hope to serve as your host when you next visit paradise. With sun and sea,Sarah WillResort Manager

10/10 Excelente

Cheryl

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Can’t wait to return. Great time.
Se hospedó 2 noches en abril de 2024
Respuesta de AC el 16 abr. 2024
Dear Cheryl,Perfection is always the goal, and we're delighted to know that we were successful. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sarah WillResort Manager

10/10 Excelente

jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de AC el 16 abr. 2024
Dear Jason,Perfection is always the goal, and we're delighted to know that we were successful. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sarah WillResort Manager

8/10 Bueno

Brett

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de AC el 11 abr. 2024
Dear Brett,Greetings from Islamorada! We’re delighted to hear of your successful stay, and we thank you for sharing. It would be a pleasure to one day host you again and we trust you are looking forward to your return just as much as we are.With sun and sea,Sarah WillResort Manager