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Opiniones sobre The Twin Fin Hotel

3.5 out of 5
The Twin Fin Hotel
2570 Kalakaua Ave, Honolulu, HI

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 717 de 1525 opiniones" "
Evaluación: 8 - Bueno. 433 de 1525 opiniones" "
Evaluación: 6 - Aceptable. 220 de 1525 opiniones" "
Evaluación: 4 - Mediocre. 93 de 1525 opiniones" "
Evaluación: 2 - Terrible. 62 de 1525 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eduardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente servicio gracias
Se hospedó 5 noches en mayo de 2024
Respuesta de The Twin Fin el 21 may. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Cornelio

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 7 noches en abril de 2024
Respuesta de The Twin Fin el 2 may. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Alfredo

Se hospedó 6 noches en marzo de 2024
Respuesta de D.K Ku el 1 abr. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Rosario, Puyallup

Se hospedó 4 noches en enero de 2024
Respuesta de D.K Ku el 20 mar. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

Gustavo, Los Angeles

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
The view was stunning good location. Close to the beach the hotel itself is out dated and some stuff in the room didn’t work like the coffee maker and phone so that’s why it’s a 4 for us
Se hospedó 3 noches en enero de 2024
Respuesta de the Twin Fin el 27 ene. 2024
Aloha Gustavo! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Charlotte

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 8 noches en diciembre de 2023
Respuesta de the Twin Fin el 15 ene. 2024
Aloha Charlotte! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Aceptable

REYNALDO, REYNOSA

Viajó con su familia
first seems the room was not shinny from one to 10 is a 7 secondly the breakfast buffete disappoints , basically, you have the right to recive only one plate , omelet, or acai plate third option is waflle plate includes one , the bufette is only for coffe tea and fruit , napkins too best part is that you have to clean up your table no big deal but has to be optional , my opinion the cost 50 usd plus tax and tip disappoints
Se hospedó 4 noches en diciembre de 2023
Respuesta de the Twin Fin el 12 ene. 2024
Aloha Reynaldo. Thank you for sharing your feedback. We apologize for the negative experience and that your stay was not to your expectations. We have addressed your concerns with our Management team. Mahalo!

10/10 Excelente

MARIA ELENA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bonito sercas de las tiendas y frente al mar buen servicio y amables se lo recomiendo.
Se hospedó 6 noches en diciembre de 2023
Respuesta de the Twin Fin el 29 dic. 2023
Aloha Maria Elena! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Marybel

Se hospedó 4 noches en octubre de 2023
Respuesta de the Twin Fin el 30 oct. 2023
Aloha Marybel! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Mario Alberto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ecxelente ubicación frente la la playa más concurrida volvería a hospedarme en el hotel sin pensarlo excelente servicio y muy buena pieza en el restaurante de planta baja
Se hospedó 4 noches en julio de 2023
Respuesta de the Twin Fin el 8 oct. 2023
Aloha Mario Alberto! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Aceptable

Roberto, Denver

Se hospedó 5 noches en septiembre de 2023
Respuesta de the Twin Fin el 13 oct. 2023
Aloha Roberto! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

Moises

Viajó con su pareja
Le gustó: Limpieza, servicios
Ok
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Twin Fin el 23 sept. 2023
Aloha Moises! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Clarys

Se hospedó 4 noches en septiembre de 2023
Respuesta de the Twin Fin el 9 oct. 2023
Aloha Clarys! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Wendy, tampa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very central to restaurants and beach, NO PARKING
Respuesta de The Twin Fin el 1 nov. 2023
Aloha Wendy! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Romualdo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en septiembre de 2023
Respuesta de The Twin Fin el 6 sept. 2023
Aloha Romualdo! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Adhemar, Middletown

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy recomendable !!
Se hospedó 4 noches en agosto de 2023
Respuesta de The Twin Fin el 15 ago. 2023
Aloha Adhemar! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Aceptable

Alan Khalid Ham

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza
Propiedad vieja, con remodelación de ciertas áreas, pero en general condiciones promedio
Se hospedó 5 noches en julio de 2023
Respuesta de The Twin Fin el 11 ago. 2023
Aloha Alan Khalid Ham! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

mayra

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything we ask for they did it for us.
Se hospedó 5 noches en agosto de 2023
Respuesta de The Twin Fin el 9 ago. 2023
Aloha mayra! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

JUAN

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente vista, ubicación y todos los servicios que presta.
Se hospedó 3 noches en julio de 2023
Respuesta de The Twin Fin el 1 ago. 2023
Aloha JUAN! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Bertha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buen servicio de hotel y hermosa ubicación 👌 muy recomendado 👍
Se hospedó 4 noches en julio de 2023
Respuesta de D.K Ku el 18 jul. 2023
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Alexis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean and the view
Se hospedó 4 noches en julio de 2023
Respuesta de The Twin Fin el 7 jul. 2023
Aloha Alexis! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

2/10 Terrible

Cynthia

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
En 3 días no fueron a hacer la limpieza del cuarto . El baño tenía una gotera inmensa q fueron a “arreglar” dos veces y todo lo q teníamos ahí se empapó incluyendo mis maquillajes . Pésimo lugar
Se hospedó 4 noches en junio de 2023
Respuesta de The Twin Fin el 5 jul. 2023
Aloha! Thank you for sharing your feedback. We apologize that your stay was not what you expected. If you would like to further discuss your stay, please feel free to give us a call to speak to a manager. We are looking forward to hearing from you soon. Mahalo and a hui hou - until we meet again.

8/10 Bueno

Maria

Se hospedó 4 noches en mayo de 2023
Respuesta de The Twin Fin Hotel el 21 jun. 2023
Aloha Maria! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Gilberto

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena ubicación
Se hospedó 8 noches en mayo de 2023
Respuesta de The Twin Fin el 17 may. 2023
Aloha Gilberto! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

Gabriela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2023
Respuesta de The Twin Fin el 21 may. 2023
Aloha Gabriela! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

Monica Ivette Morales

Se hospedó 4 noches en marzo de 2023
Respuesta de The Twin Fin el 28 mar. 2023
Aloha Monica Ivette Morales! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Salvador Andres Pineda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2023
Respuesta de The Twin Fin Hotel el 23 ene. 2023
Aloha Salvador Andres Pineda! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

Yanet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing view
Se hospedó 7 noches en mayo de 2024

10/10 Excelente

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pleasant stay
Se hospedó 7 noches en mayo de 2024
Respuesta de The Twin Fin el 23 may. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Sara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent property and location
Se hospedó 5 noches en mayo de 2024
Respuesta de The Twin Fin el 23 may. 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and pool.
Se hospedó 2 noches en mayo de 2024
Respuesta de The Twin Fin el 22 may. 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

2/10 Terrible

Anthony, Torrance

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
They charge $60 resort for and there’s no daily housekeeping, pool closes at 8pm and we had to kill 2 bugs in our room
Se hospedó 3 noches en mayo de 2024
Respuesta de The Twin Fin el 22 may. 2024
Aloha. Thank you for sharing your feedback. We apologize for the negative experience and that your stay was not to your expectation. We have addressed your concerns with our Management team. Mahalo!

10/10 Excelente

KOSUKE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
オーシャンビューがめちゃくちゃよかった！
Se hospedó 7 noches en mayo de 2024
Respuesta de The Twin Fin el 22 may. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

4/10 Mediocre

Madison

Se hospedó 5 noches en mayo de 2024
Respuesta de The Twin Fin el 23 may. 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

Delbert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place, needs a few updates, great location for the beach, lots of walking everywhere else. All in all I would stay here again.
Se hospedó 7 noches en mayo de 2024
Respuesta de The Twin Fin el 22 may. 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

2/10 Terrible

Robert

Se hospedó 5 noches en marzo de 2024
Respuesta de The Twin Fin el 23 may. 2024
Aloha Robert! Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Thank you for choosing The Twin Fin!!

10/10 Excelente

Darin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Yes it is older. Yes it could be cleaner. No it is not a resort setting. But if you know that going in, you will not be disappointed. The oceanfront view is amazing, especially if you like to people watch. The staff is very helpful. Lots to do around the hotel.
Se hospedó 7 noches en mayo de 2024
Respuesta de The Twin Fin el 21 may. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

6/10 Aceptable

Fay

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
Great location, great partial ocean view, terrible room. The room was so damp that our wet clothing would not dry. The bathroom was dirty with black mold around the tub. The curtains had black mold on the bottoms as well. If you don’t get your beach gear from the rental place first thing in the morning, you will be out of luck by 10am
Se hospedó 8 noches en mayo de 2024
Respuesta de The Twin Fin el 21 may. 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

4/10 Mediocre

Jennifer

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
The Hotel it’s really old they definitely need to renovate
Se hospedó 6 noches en mayo de 2024
Respuesta de The Twin Fin el 21 may. 2024
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Nicole Diane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en mayo de 2024
Respuesta de The Twin Fin el 21 may. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

10/10 Excelente

Stacey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en mayo de 2024
Respuesta de The Twin Fin el 21 may. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

Mark B, Phoenix

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
For a mid price range property we were very satisfied!
Se hospedó 5 noches en mayo de 2024
Respuesta de D.K Ku el 19 may. 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Bueno

Priyank

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay in waikiki without breaking your budget.
Se hospedó 4 noches en mayo de 2024
Respuesta de D.K Ku el 19 may. 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

2/10 Terrible

TOMOHIRO

Hello, my name is Tomohiro Haraki and I stayed at thetwinfin hotel from April 25, 2024. I didn't eat, drink, or use the pool at the hotel, but I was charged $180.46. request a refund
Se hospedó 3 noches en abril de 2024
Respuesta de D.K Ku el 19 may. 2024
Mahalo for your feedback. Your feedback is greatly appreciated and I look forward to hearing from you. The resort fee is mandatory fee that you have to pay for your reservation. If you have any question, please feel free to let us know.

8/10 Bueno

martin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Needs a little more things to do on rainy days
Se hospedó 5 noches en mayo de 2024
Respuesta de D.K Ku el 19 may. 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excelente

Belinda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just enough out of Waikiki main area to feel quiet and calm. Right across the street from the ocean, surfing, etc. Close to shopping and restaurants. Trolley stops at to this hotel for all routes.
Se hospedó 7 noches en abril de 2024
Respuesta de The Twin Fin el 17 may. 2024
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

TAKAKO

Viajó con su familia
パーシャルオーシャンビューのお部屋に宿泊しました。 ラナイからの景色がとても良かったです。 廊下から見える、ダイヤモンドヘッドも絶景でした。設備が古かったのは残念でしたが、それを補うビューでした。 ココナッツクラブの朝食も毎日美味しかったです。満足の滞在でした。
Se hospedó 4 noches en mayo de 2024
Respuesta de D.K Ku el 19 may. 2024
Mahalo for your feedback. Your feedback is greatly appreciated and I look forward to hearing from you

10/10 Excelente

Irene

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
10/10! If you’re looking for an ocean view hotel but don’t want to pay an arm and a leg, the twin fin is the ideal hotel for you. Located next to diamond head, you’re like an 8 min walk to the middle of the strip on wikiki. The elevator gets busy during busy times but to avoid it we would use the escalator and take the elevator from the front desk floor. Will stay here for sure next time!
Se hospedó 9 noches en abril de 2024
Respuesta de The Twin Fin el 21 may. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

umesh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good
Se hospedó 7 noches en mayo de 2024
Respuesta de The Twin Fin el 17 may. 2024
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.

8/10 Bueno

Raymond

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were the friendliest helpful people We've ever encountered.
Se hospedó 3 noches en mayo de 2024
Respuesta de The Twin Fin el 17 may. 2024
Aloha! Thank you for sharing your feedback. We are pleased to hear that our staff was able to share the Aloha spirit with you. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.