Una playa cerca
Ver disponibilidad

Opiniones sobre Royal Grove Waikiki

2 out of 5
Royal Grove Waikiki
151 Uluniu Ave, Waikiki, Honolulu, HI

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 334 de 1051 opiniones" "
Evaluación: 8 - Bueno. 270 de 1051 opiniones" "
Evaluación: 6 - Aceptable. 182 de 1051 opiniones" "
Evaluación: 4 - Mediocre. 117 de 1051 opiniones" "
Evaluación: 2 - Terrible. 148 de 1051 opiniones" "

6,8/10

Limpieza

8,0/10

Personal y atención

6,4/10

Servicios

6,0/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Joshua, Reidsville

Se hospedó 3 noches en abril de 2024

4/10 Mediocre

Sonia

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No cambian ni siquiera las toallas , es muy viejo el edificio y se ve que no dan mantenimiento lo único bueno es la playa que está a 2 bloques
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Marvin

Se hospedó 14 noches en diciembre de 2023
Respuesta de Royal Grove Front Office el 25 ene. 2024
Aloha Marvin, Thank you for taking the time to submit your review. We truly appreciate your feedback. Your input is invaluable to us as we continuously strive to enhance our services. We hope to have the pleasure of welcoming you back in the future.Mahalo

10/10 Excelente

Agustin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 15 noches en noviembre de 2023
Respuesta de Royal Grove Front Office el 25 ene. 2024
Aloha Agustin,Thank you for taking the time to submit your review. We truly appreciate your feedback. Your input is invaluable to us as we continuously strive to enhance our services. We hope to have the pleasure of welcoming you back in the future.Mahalo

8/10 Bueno

Monica

Viajó con su familia
Le gustó: Limpieza, servicios
Falta estacionamiento e idiomas
Se hospedó 1 noche en diciembre de 2023
Respuesta de Royal Grove Front Office el 25 ene. 2024
Aloha Thank you for taking the time to submit your review. We truly appreciate your feedback. Your input is invaluable to us as we continuously strive to enhance our services. We hope to have the pleasure of welcoming you back in the future.Mahalo

10/10 Excelente

claudia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Tranquilidad sin ruidos falto desayuno
Se hospedó 4 noches en septiembre de 2023
Respuesta de Front Office el 17 oct. 2023
Aloha Claudia, We truly appreciate you taking the time to share your positive experience from your recent stay with us. We're delighted to know that you enjoyed your time at our hotel. Unfortunately, our property does not have a restaurant and unable to serve breakfast, but we will be happy to help guide you to a nearby restaurant if we have the pleasure to welcome you back in the future. Have a wonderful day! Mahalo,

10/10 Excelente

Karla Karina Coronilla

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena pero durante mi estancia había mucho ruido por la demolición de la piscina y no hay un lugar para estacionarse cerca el estacionamiento cobra por día y realmente tuve problemas con el estacionamiento
Se hospedó 3 noches en septiembre de 2023
Respuesta de Royal Grove Waikiki el 20 sept. 2023
Aloha!Thank you for providing us with a review regarding your stay with us. We are sorry that the noise renovation of the pool caused problems for you. We hope you enjoyed your time in Hawaii!

10/10 Excelente

Jose Esaun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Es un hotel bien ubicado y económico
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Office Manager el 24 ago. 2023
Aloha Jose, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate the opportunity to serve you and thank you for your comments. Have a wonderful day and we hope to have the pleasure of welcoming you back in the near future.Mahalo

8/10 Bueno

Noe abimael

Se hospedó 2 noches en mayo de 2023
Respuesta de Royal Grove Waikiki el 8 jun. 2023
Aloha Noe, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate the opportunity to serve you and thank you for your comments. Have a wonderful day and we hope to have the pleasure of welcoming you back in the near future.Mahalo

10/10 Excelente

Naho

Se hospedó 1 noche en mayo de 2023
Respuesta de Chue el 20 may. 2023
Aloha Naho,Thank you for posting your rating about your recent stay.

10/10 Excelente

daniel

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Muy buena ubicación me gusta porque cuando llegas la recepcionistas Muy bien atenta
Se hospedó 2 noches en abril de 2023
Respuesta de Royal Grove Waikiki el 9 may. 2023
Aloha Daniel, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate the opportunity to serve you and thank you for your comments. Have a wonderful day and we hope to have the pleasure of welcoming you back in the near future.Mahalo

10/10 Excelente

Monica

Se hospedó 7 noches en febrero de 2023
Respuesta de Chue el 20 may. 2023
Aloha Monica,Mahalo for rating your stay with us. We hope you had a great time in Hawaii!

8/10 Bueno

daniel

Le gustó: Limpieza, personal y atención, servicios
Muy buena localización económico hotel. Buena cama y bañó es lo más importante para mí
Se hospedó 1 noche en noviembre de 2022
Respuesta de Royal Grove Waikiki el 29 nov. 2022
Aloha daniel,Thank you for taking the time to tell us about your stay. Great to hear you experienced an overall nice stay with us. Thank you for your comments and for choosing the Royal Grove Waikiki.

8/10 Bueno

HERNEY

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel está bien ubicado, buen precio y atención!
Se hospedó 1 noche en octubre de 2022
Respuesta de Front Office el 15 oct. 2022
Aloha Herney, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and appreciate you giving us the opportunity to serve you and thank you for your comments. Have a wonderful day and we look forward to being of service on future visits.Mahalo

8/10 Bueno

Juan Pablo Ulloa

Viajó en grupo
Le gustó: Limpieza, personal y atención
Ubicación inmejorable Hotel antiguo, falta de mantencion Funcional para estadías cortas, donde solo se requiera dormir
Se hospedó 1 noche en octubre de 2021
Respuesta de Front Office el 6 nov. 2021
Aloha, Thank you for your feedback, we are currently updating the hotel in stages, we apologize for any inconveniences and hope to see you again in the future, have a wonderful day! Mahalo~

2/10 Terrible

ignacio

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiero que me. Devuelvan mi dinero inmediatamente hotel insalubre voy a denunciar No pude arriesgar a mi familia a un contagio covid
Se hospedó 2 noches en octubre de 2021
Respuesta de Front desk el 30 oct. 2021
Aloha, Thank you for your feedback, please rest assured that our hotel follows the Hawaii covid prevention guideline, please let us know what we can improve on, your feedback is very important to us and we look forward to your reply. Mahalo~

10/10 Excelente

MARTIN

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien el hotel y muy centroco cerca a la playa fue excelente
Se hospedó 1 noche en septiembre de 2021
Respuesta de Royal Grove Waikiki el 23 sept. 2021
Aloha, Thank you so much for your feedback, we're glad you enjoyed your stay with us. Have a wonderful day! Mahalo ~

2/10 Terrible

Cliente verificado

Se hospedó 5 noches en junio de 2021
Respuesta de Royal Grove Waikiki el 2 jul. 2021
Aloha Anonymous, Thank you for taking the time to tell us about your stay. I will be sharing your 1 out of 5 scoring to the team for further review and recommendations. Thank you for choosing the Royal Grove Waikiki!

2/10 Terrible

Anthony

Viajó con su pareja
No le gustó: Limpieza
When we first arrived the room had not been cleaned, there was urine left inside of the toilet nobody flushed it. The bed was a king size sitting on top of 2 twin size box frames. Also the bed was bent inwards on one side which was super uncomfortable. Every time we called for room service or extra toilet paper, because they only give you one roll at a time, they made us come down to pick it up and would not bring it up to us. Staff was super rude I would not come here again and don’t advise you to either!
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

Raymond

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was clean and the staff very friendly, the location was excellent, just 2 short blocks to Waikiki beach. The rooms could use updating but if so the price would be a lot higher. I would stay there again.
Se hospedó 6 noches en abril de 2024

8/10 Bueno

ANA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Conviently located. It could use a food mart
Se hospedó 6 noches en mayo de 2024

6/10 Aceptable

Gregory

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
The hotel was older (not a big deal at all) but there were zero upgrades done to the property. The doors use regular keys and there is not a deadbolt. There is a sign in the room stating that you should keep valuables in the safe… I guess they are not secure in your room. These are items I can look past. Four days into my six day stay, I get a knock on the door while taking a nap. It’s room service and she states “room service” and I politely decline and go back to napping. Five minutes later, another knock and someone is demanding I open the door. I thought it was room service so I said “no thanks” and she said “open the door now” so I quickly put on shorts and open it. She said “why are you here, this room should have been vacant as of yesterday” and my response was, “I hope not I have 3 more days” and she demands my name and says she will look into it. I checked all my online booking information and went downstairs to confirm what I have. She greets me very rudely and states that she will have to wait to talk to her Mananger but I was checked out as of the prior day. Look, I understand there are mishaps and errors but the rude tone was not called for. She also never got back to me on if everything was corrected… I had to reach out to the chat option on Expedia. The room was ok, it did smell like stagnant water but besides that, the lack of upgrades and the rude staff (just that lady, everyone else was incredible), the Royal Grove is at a great location in Waikiki.
Se hospedó 5 noches en mayo de 2024

2/10 Terrible

Wesley, Hilo

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This is a cheap hotel. Sketchy guests were always in lobby. The door to the room had a flimsy lock, the walls dirty, strong smell of mildew, many carpet stains. Given the demographic of the occupants, it did not feel safe. In Waikiki, you definitely get what you pay for. Skip this one.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Enid

Viajó con su familia
Le gustó: Personal y atención
close to the beach and restaurants
Se hospedó 5 noches en mayo de 2024

4/10 Mediocre

Autumn

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Cristian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good price for the location. Easy to cook if need it!
Se hospedó 6 noches en mayo de 2024

10/10 Excelente

Jacqueline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Baylee

Le gustó: Personal y atención
Se hospedó 6 noches en mayo de 2024

2/10 Terrible

Stephanie, North Hollywood

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super old, the door of the bathroom wouldn’t close shut, and no parking. We had to park 15 mins away walking distance in the middle of the night surrounded by homeless. Terrible experience!!!
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Rachael

Le gustó: Limpieza
Hotel was outdated but we didn’t mind
Se hospedó 6 noches en mayo de 2024

6/10 Aceptable

Trinity

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
chill and affordable
Se hospedó 5 noches en mayo de 2024

6/10 Aceptable

Iulia

No le gustó: Limpieza
Se hospedó 7 noches en mayo de 2024

2/10 Terrible

Rodolfo

Viajó con su pareja, Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Hotel is good to be around the beach but bath tub was filling while showering & also cockroaches were around the kitchen & floor.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked that it was walkable distance to everything. I didn’t like there was no wheelchair accessible washroom.
Se hospedó 16 noches en mayo de 2024

4/10 Mediocre

Brent

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The pictures I saw looked a lot better than the one I was in. Bed was old. I would not stay there again.
Se hospedó 5 noches en mayo de 2024

2/10 Terrible

Jerome

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Absolutely disgusting roaches everywhere totally rundown place.
Se hospedó 3 noches en mayo de 2024

4/10 Mediocre

Laura

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was apprehensive to review my stay at this hotel because I don’t like leaving negative reviews, but I have never been so grossed out by a hotel and SO disappointed by the lack of response from housekeeping to remedy the situation. Upon my evening arrival, my sink was ancient and gross with calcium and lime build up, my shower had black and pink mold (including ALL OVER THE SHOWER CURTAIN), and there was hair on the shower walls and on the floor as well as a DIRTY TOWEL folded and hung up in the bathroom. I took photos of everything and immediately made a visit to the front desk girl who notified me that the housekeepers would visit my room tomorrow afternoon which meant I had to shower that night with the mold. I also asked to get fresh sheets one night during my stay because I got a smudge of makeup on my bed; they assured me it would be taken care of that afternoon only for me to come back to a made bed… and nothing cleaned…
Se hospedó 4 noches en mayo de 2024

6/10 Aceptable

Edgardo P

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Good for the price. But the bathtub is clogged, If they could fix it it’s good cuz it’s not too pricey, close to the beach even if it’s noisy early morning which is expected cuz it’s a busy area. They need a plumbing repair.
Se hospedó 6 noches en mayo de 2024

8/10 Bueno

toshihiko

Le gustó: Personal y atención, estado de la propiedad e instalaciones
何をするにも便利な立地です
Se hospedó 8 noches en mayo de 2024

2/10 Terrible

Calvin, Fountain Valley

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I arrived at the hotel at around 3 pm to check in. At that time, I was the only guest. The receptionist still sat and looked up, not showing any warm welcome. After I got the room number from her, I asked her where the parking was. She was still sitting and reached up to point at the paper that had been printed and pasted on the countertop with three parking spots. I asked why there were 3 points, but none had an address, so how would I know where to go? And what do you think is good one? She pointed to the second point. (see detail I was copy from the sheet on countertop: 1. Public Parking: Waikiki Banyan ($35/day or $175/week) 2. Ohia Waikiki ($30/day) - Royal Grove Special Rate 3. Kuhio Village Tower Parking ($25/day, one entry) Metered Parking: $3.00/hour (*Free from 10pm-6am) Free Parking *watch for signs indicating occasional closures 1. Ala Wai Blvd. 2. Monsarrat Ave.). I asked her how to get to that parking lot without the address (this hotel has not parking lot), and she me to turn left, then right, and turn. Oh my God! I drove and asked passersby, and it took more than 30 minutes but can’t find it. I returned to the hotel and saw her again (it was already 3:45 pm; she was talking the same as before. I told her sternly that I only needed the address, not to tell me how to get there. At this time, She gave me the address?!? I parked the car and returned to the hotel around 4:30 pm
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Nicole

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
It’s an older building no noise buffer to the street traffic was very loud late at night and early in the morning. Room was very small. But clean and staff very nice and helpful
Se hospedó 6 noches en mayo de 2024

10/10 Excelente

Hannah

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice!
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The foyer and waiting area is classic. Bamboo chairs and sofas are pleasing to the eye and weary body. The room has a comfortable bed, and our fifth floor room had a lanai that provided a nice view of the busy street below. While not opulent, the room was completely comfortable, but my wife and I didn’t travel to Hawaii to sit in a hotel room.
Se hospedó 9 noches en abril de 2024

4/10 Mediocre

Raymond Michael

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2024

2/10 Terrible

Jency

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bad workers , the place is very dirty , dirty sheets , I do not recommend it
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Tam

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything terrible, I stay there 10 day just clean room 2 time. Smell no good
Se hospedó 9 noches en abril de 2024

10/10 Excelente

Anthony kealoha kikila

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is always polite, and beautiful
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Malia

Viajó con su familia
Le gustó: Personal y atención
Convenient walkable, shopping, & transportation near by. Great location. Great customer service.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Ramelis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The hotel is cute but old, the furniture was dated but the bed was very comfortable and the location could not be beat. Would definitely recommend to my friends. FYI I saw no roaches not a single one.
Se hospedó 6 noches en abril de 2024

8/10 Bueno

Mayumi

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location for surfers.
Se hospedó 6 noches en mayo de 2024