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Opiniones sobre Hilton Vacation Club The Modern Honolulu

4 out of 5
Hilton Vacation Club The Modern Honolulu
1775 Ala Moana Boulevard, Honolulu, HI

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 177 de 326 opiniones" "
Evaluación: 8 - Bueno. 88 de 326 opiniones" "
Evaluación: 6 - Aceptable. 34 de 326 opiniones" "
Evaluación: 4 - Mediocre. 17 de 326 opiniones" "
Evaluación: 2 - Terrible. 10 de 326 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

LLUIS

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Personalmente despedia a todos los trabajadores de la recepción, todo fue un NO ROTUNDO, 0 empatía, ni tan siquiera un edificio de mas de 20 plantas con decenas de habitaciones , pidiéndoles una habitación en un piso alto me dijeron que NO, ni tan siquiera, un lo intentaremos. Cada vez es mas vergonzoso, el check in a partir de las 4pm. Al final pagaremos casi 200e para 12h de habitación. Unas completas incompetentes las recepcionistas.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Modern, a Hilton Vacation Club el 18 dic. 2023
Aloha Lluis,Thank you for taking the time to review your stay with us. We sincerely apologize for the service shortfalls you encountered. Your comments and concerns have been shared with the respective departments to alter this type of experience. Once again, we apologize and thank you for your patience.Mahalo,

6/10 Aceptable

Renzo

Se hospedó 15 noches en mayo de 2024

10/10 Excelente

Cynthia

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great value
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Israel A

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice location.
Se hospedó 7 noches en mayo de 2024
Respuesta de The Modern, a Hilton Vacation Club el 26 may. 2024
Aloha Israel A,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Marcella

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved this property and we definitely will stay there again!
Se hospedó 5 noches en mayo de 2024
Respuesta de The Modern, a Hilton Vacation Club el 26 may. 2024
Aloha Marcella,Thank you for staying with us and taking time to provide the feedback of your stay. It was our pleasure to serve you. We look forward to welcoming you again.Mahalo.

10/10 Excelente

Cheryl

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gave us cards for 2 bottles of water per card that lasted for our stay. Price for stay was reasonable for the area. Nice room with balcony view of the city, ocean and mountains.
Se hospedó 5 noches en mayo de 2024
Respuesta de The Modern Honolulu el 25 may. 2024
Aloha Cheryl, Thank you for staying with us and taking time to provide the feedback of your stay. It was our pleasure to serve you. We look forward to welcoming you back.Mahalo.

10/10 Excelente

Ausia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I would love to come back n stay here again. Walkable to everything, specially the beach n it’s not super busy.
Respuesta de The Modern, a Hilton Vacation Club el 25 may. 2024
Aloha Ausia,Thank you for staying with us and taking time to provide the feedback of your stay. It was our pleasure to serve you. We look forward to welcoming you back.Mahalo.

10/10 Excelente

Rei

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing service. I thought something was broken because I was turning it the wrong way, and maintenance was sent to my room within 5 minutes. Housekeeping keeps your room pristine daily. The low platform bed was so comfortable and I had a top floor view. I did not want to leave. Thank you Cecilia for your yoga class!
Se hospedó 5 noches en mayo de 2024
Respuesta de The Modern Honolulu el 24 may. 2024
Aloha Rei, Thank you for taking the time to provide feedback about your stay with us. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

10/10 Excelente

Jenny Garcia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved how helpful and professional each staff member was. The cleanliness overall is great! Will say, some areas in the room could use an upgrade like the lamps and possibly new art decor.
Se hospedó 4 noches en mayo de 2024

6/10 Aceptable

Daphne

Viajó con su familia
Le gustó: Limpieza
I appreciated the location of the hotel: Right next to the Waikiki Beach and also a convenient 12 minute walk to Ala Moana which has a ton of great food and shopping options. It was about a 15 minute walk to Royal Hawaiian Center, International Marketplace and all those newer hotel areas in East Waikiki, and less than 15 minutes to 7-11 and the food truck park. The hotel is somewhat older but still okay. However the front desk staff did not really explain the facilities when I checked in, and when my tv remote stopped working on day 2, I turned it into the front desk who said a new one would be sent up to my room. Every day I asked the front desk about it and it was a new person who kept saying the same thing: what's your room number, one will be sent up... for 3 days. Finally, one front desk staff, John, said to call guest services if a new remote doesn't arrive within 20 minutes. That's what I had to do, and 5 minutes later I had a new remote delivered. Why the front desk didn't communicate with guest services for 3 days, I'm not sure... On the noisier side at night, the sound proofing for outside is not that great but the sound proofing between rooms seems excellent (either that or no one was staying in the rooms around me?). There are two FloWater water dispensers for filling your bottles on the first and second floor. I'm saying this cuz the front desk didn't say anything about it but it would have been nice to know from day 1.
Se hospedó 6 noches en mayo de 2024
Respuesta de The Modern Honolulu el 21 may. 2024
Aloha Daphne, Thank you for staying with us and taking time to provide the feedback of your stay. We apologize for the inconvenience you experience due to the of not receiving a new remote and for the unpleasant experience you had with our front office team. We will address this issue to our management to improve our service and amenities. Mahalo.

10/10 Excelente

YUSUKE

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
ビーチへのアクセスや、近隣大型ホテルへのアクセスもよく、非常に便利でした。
Se hospedó 7 noches en mayo de 2024
Respuesta de Mahalo el 21 may. 2024
Aloha Yusuke,Thank you for taking the time to provide feedback about your stay with us. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

10/10 Excelente

Ivon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Mahalo el 21 may. 2024
Aloha Ivon,Thank you for taking the time to provide feedback about your recent stay. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

8/10 Bueno

Cassandra

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
The lift wasn’t working our whole 7 day stay and there were no ramps. It was hard to use our stroller with 2 kids. Also, there was an instance where it smelled like weed in the garage and the security guard came up to our car as we were getting out and accused us of smoking (mind you, we have a baby and a toddler). When I told him it wasn’t us (which we gave him no reason that it was us other than the smell, which by the way, it always smelled), he didn’t even care to apologize and say a simple “oh, my bad”. He just said “I don’t think so” and went away. Overall, the experience was good because it was quiet, the pool was kid friendly, and the housekeeping staff and front desk were nice.
Se hospedó 6 noches en mayo de 2024
Respuesta de The Modern, a Hilton Vacation Club el 19 may. 2024
Aloha Cassandra,Thank you for staying with us and taking time to provide the feedback of your stay. We apologize for the inconvenience you experience due to the lift not working and for the unpleasant experience you had with our security team. We will address this issue to our management to improve our service and amenities. Mahalo.

10/10 Excelente

Carla

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean. Two pools. Not huge but decent size. Property offers some free activities like morning yoga, lei making. Room was very modern and clean. I would say make sure you ask for room away from elevator bc ppl are loud and inconsiderate. Free waters. I didn’t eat on property bc of pricing but they do have restaurant. You can walk to so many restaurants and convenient stores close by. Target is 15 min walk. Beach is 10 min walk and prob 40 min to walk entire beach. Great Hilton choice. I would stay here and just walk to Hilton Hawaiian resort (6 min walk). They don’t gatekeep. Enjoy that property but save some cost by staying here.
Se hospedó 3 noches en mayo de 2024
Respuesta de The Modern, a Hilton Vacation Club el 17 may. 2024
Aloha Carla,Thank you for staying with us and taking time to provide the feedback of your stay. It was our pleasure to serve you and look forward to welcoming you back.Mahalo.

8/10 Bueno

loreto

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Convenient
Se hospedó 5 noches en mayo de 2024
Respuesta de The Modern, a Hilton Vacation Club el 17 may. 2024
Aloha loreto,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo

8/10 Bueno

Karen

Le gustó: Personal y atención
Se hospedó 6 noches en mayo de 2024
Respuesta de The Modern, a Hilton Vacation Club el 17 may. 2024
Aloha Karen,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo

10/10 Excelente

Ann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de The Modern, a Hilton Vacation Club el 17 may. 2024
Aloha Ann,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Trista

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My three girls who are only 19 when on their own. My girls had an extremely fantastic time. They talked about how safe they felt and everything was walking distance.
Se hospedó 8 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 12 may. 2024
Aloha Trista,Thank you for staying with us and taking time to provide the feedback of your stay. We are delighted to know that your girls enjoyed their stay with us. It was our pleasure to serve them.Mahalo.

8/10 Bueno

Clinton

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location and checks all of our boxes of family with young child.
Se hospedó 4 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 12 may. 2024
Aloha Clinton,Thank you for staying with us and taking time to provide the feedback of your stay. We are delighted to know that you enjoyed your stay with us. It was our pleasure to serve you and your family.Mahalo.

10/10 Excelente

AI

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de The Modern Honolulu el 10 may. 2024
Aloha Al, thank you for staying with us and taking time to provide the positive rating review. It was our pleasure to serve you. Mahalo.

10/10 Excelente

Mona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en abril de 2024
Respuesta de The Modern Honolulu el 9 may. 2024
Aloha Mona, Thank you for staying with us and taking time to provide the positive rating review. It was our pleasure to serve you. Mahalo.

10/10 Excelente

Cristella

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was cleaned and restocked everyday. All hotel staff were wonderful. Pool was very quiet and relaxing. Close walk to Waikiki beach
Se hospedó 7 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 6 may. 2024
Aloha Cristella,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Kok Hui

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Experience!
Se hospedó 3 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 5 may. 2024
Aloha Kok Hui,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Tia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a lovely hotel. It is clean and stylish. The front desk were always friendly and welcoming. Lots of things were walkable and easy to get to. I would definitely recommemd this hotel and will come back again.
Se hospedó 8 noches en abril de 2024
Respuesta de The Modern Honolulu el 4 may. 2024
Aloha Tia, Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you. Mahalo.

10/10 Excelente

Avenir I

Se hospedó 9 noches en abril de 2024
Respuesta de The Modern Honolulu el 24 may. 2024
Aloha Avenir, Thank you for taking the time to provide feedback about your stay with us. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

8/10 Bueno

Karen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was a bit old, the carpet in the room could have been cleaner. Very hard to find the property, not very good signage. Staff was very nice and friendly, helpful when needed. Figuring out parking was tricky but ok once figured out.
Se hospedó 8 noches en abril de 2024
Respuesta de The Modern Honolulu el 4 may. 2024
Aloha Karen, Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you. Mahalo.

6/10 Aceptable

James

No le gustó: Estado de la propiedad e instalaciones
Facility not too good. Bed frame too large protruding out in the way. Easy to hurt your food.
Se hospedó 6 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 5 may. 2024
Aloha James,Thank you for staying with us and taking time to provide the review of your stay. We apologize that we did not meet your expectations. We will share your feedback with our management team to improve our facility and services.Mahalo.

8/10 Bueno

DARA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en abril de 2024
Respuesta de The Modern Honolulu el 3 may. 2024
Aloha Dara,Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you.Mahalo.

8/10 Bueno

Kazuya

Se hospedó 1 noche en abril de 2024
Respuesta de Mahalo el 21 may. 2024
Aloha Kazuya,Thank you for taking the time to provide feedback about your recent stay. We are happy to hear that you enjoyed your stay with us and look forward to welcoming you back to our property in the future.

6/10 Aceptable

Edward

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff: Excellent, super friendly and helpful. Rooms: Clean, modern. Not enough chairs to sit at the table. Bathroom has a sliding door. Shower was fantastic! Strong water pressure. Provided good shampoo, conditioner, and lotion. No bathtub. Closet was spacious with shelves. No drawers. Pool: nice! Lots of lounge chairs. Provides free towel service. Pros: McDonald’s and ABC store right across the street. Hilton Village just around the corner- lots of restaurants. Hilton Lagoon right next door. Beach is a 10 min walk away. Ala Moana mall just a 15 min walk. Felt safe! Cons: Room was located on the beach side which was also the noisy side. Loud music from the pool on Friday, Saturday and Sunday night. If you have kids that go to bed early, not ideal. Beds were on a platform with sharp edges. Also not ideal if you have small kids. Bathroom had these weird windows that you can peer into. No privacy if that’s what you’re looking for. Room fridge is tiny. Beach umbrella rentals (3rd party) were $40 and beach chairs $30. Rip off!
Se hospedó 9 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 30 abr. 2024
Aloha Edward,Thank you for taking the time to review the hotel. We value your insight into where the hotel can improve. The upcoming renovations will address many of your concerns with the hotel. Once again, our apologies, and we thank you for your patience.Mahalo,

8/10 Bueno

Kazuya

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
アラモアナショッピングセンターに歩いて行けるので大変立地の良いホテルです。スタッフの対応も素晴らしかったです。
Se hospedó 5 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 29 abr. 2024
Aloha Kazuya,Thank you for staying with us and taking time to provide the positive feedback of your stay. It was our pleasure to serve you.Mahalo.

6/10 Aceptable

Clifton

Only one gentleman front desk was helpful. The bell gentleman was not helpful . They don't offer but too water. Bed set so low. My back was hurting couldn't sleep comfortable!!!
Se hospedó 7 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 29 abr. 2024
Aloha Clifton,Thank you for staying with us and we apologize that we did not meet your expectations. We will review your feedback to improve our service.Mahalo.

10/10 Excelente

Alan A., pacoima

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
It’s okay
Se hospedó 8 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 29 abr. 2024
Aloha Alan A.Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Sharon

Vending machines would be nice
Se hospedó 7 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 28 abr. 2024
Aloha Sharon,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

8/10 Bueno

Lancelot Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Walking distance to beach. Close to everything. Can walk to main shopping areas and restaurants. The hotel has parking, but on the street by the hotel and the marina there is available parking. Rooms were clean and daily house keeping was great. The gym did the job. Hotel supplies towels to go to the beach. Overall would stay at the hotel again.
Se hospedó 7 noches en marzo de 2024
Respuesta de The Modern, a Hilton Vacation Club el 28 abr. 2024
Aloha Lancelot Richard,Thank you for staying with us and taking time to provide the feedback of your stay. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back again.Mahalo.

10/10 Excelente

Jillian

Viajó con su pareja
Clean rooms, great service, nice pool area/bar with a great view. Great location as well! Shout out to the cleaning staff!
Se hospedó 6 noches en abril de 2024
Respuesta de The Modern Honolulu el 26 abr. 2024
Aloha Jillian, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

10/10 Excelente

ZBIGNIEW TADEUSZ, Las Vegas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is located near the beach, stop buses,shopping center, and restaurants. Rooms very clean. Staff friendly and helpful.
Se hospedó 7 noches en abril de 2024
Respuesta de The Modern Honolulu el 25 abr. 2024
Aloha Zbigniew, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

10/10 Excelente

Su

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de The Modern Honolulu el 26 abr. 2024
Aloha Su, thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

8/10 Bueno

Zanen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was good
Se hospedó 2 noches en abril de 2024
Respuesta de The Modern Honolulu el 23 abr. 2024
Aloha Zanen, Thank you for staying with us and taking time to provide the feedback. It was our pleasure to serve you. Mahalo.

4/10 Mediocre

Tisha

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Not worth what I paid
Se hospedó 1 noche en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 22 abr. 2024
Aloha Tisha,Thank you for taking the time to review the hotel. We apologize for not meeting your expectations. Once again, our apologies, and we thank you for your patience.Mahalo,

8/10 Bueno

Deana J

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close enough to a beach and shopping
Se hospedó 6 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 21 abr. 2024
Aloha Deana,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Toshiro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 21 abr. 2024
Aloha Toshiro,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 9 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 20 abr. 2024
Aloha Lisa,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

wadih

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 20 abr. 2024
Aloha wadih,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Kelly

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 6 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 20 abr. 2024
Aloha Kelly,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

8/10 Bueno

George

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place for the value. Rooms are a bit noisy.
Se hospedó 4 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 20 abr. 2024
Aloha George,Thank you for staying with us and taking time to provide the review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Frank

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was amazing and the suites were modern and nice. Central location - close to the beach, the strip and the bus
Se hospedó 9 noches en febrero de 2024
Respuesta de The Modern Honolulu el 16 abr. 2024
Aloha Frank, Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.

10/10 Excelente

Chantell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 14 abr. 2024
Aloha Chantell,Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you.Mahalo.

10/10 Excelente

Ana Paula

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing experience!
Se hospedó 6 noches en abril de 2024
Respuesta de The Modern Honolulu el 13 abr. 2024
Aloha Ann Paula, Thank you for staying with us and taking time to provide the positive review of your stay. It was our pleasure to serve you. Mahalo.

6/10 Aceptable

Erwin

Viajó con su familia
Le gustó: Limpieza, personal y atención
If you plan on hanging out in Waikiki or hanging out by the beach, this is not the place to stay in. But if you plan on going to the Ala Moana Mall, then this is conveniently a walking distance hotel. Our room was in front of the 3 elevator doors and it feels like a plane was taking off every minute. Although they close the 2 elevator s at 10 P.M. and opens them again at 6 A.M., it was annoying to hear the sound in our room. Although it has a very excellent staff service but I don’t know why they call it Modern Hotel when nothing is modern in it. Our king bed wasn’t comfy, neither the pull out bed, the pillows were run down. The only thing I liked in this hotel was the strong water pressure from the shower. We spent so much time walking back and forth to Waikiki.
Se hospedó 5 noches en abril de 2024
Respuesta de The Modern, a Hilton Vacation Club el 11 abr. 2024
Aloha Erwin, Thank you for taking the time to review the hotel. We apologize for not meeting your expectations and look forward to future renovations to provide an upscale, condo-like setting. Many of your comments and concerns will be addressed with the upcoming renovations. Once again, our apologies, and we thank you for your patience.