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Opiniones sobre Four Points by Sheraton Fort Lauderdale Airport - Dania Beach

3 out of 5

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 539 de 1039 opiniones" "
Evaluación: 8 - Bueno. 247 de 1039 opiniones" "
Evaluación: 6 - Aceptable. 128 de 1039 opiniones" "
Evaluación: 4 - Mediocre. 67 de 1039 opiniones" "
Evaluación: 2 - Terrible. 58 de 1039 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gynamaria

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

andres

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Just one elevator was working, the pillows were too soft.
Se hospedó 4 noches en febrero de 2024
Respuesta de GM el 28 feb. 2024
Dear andres, While it wasn't without flaws, I am glad to see that your stay was still worthy of a positive rating. Thank you for sharing these informative words with us and other potential travelers. We hope you consider a return trip for an even better experience next time. Best, Melissa Cockerham, GM

10/10 Excelente

Walter

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Very good hotel, I stayed 5 nights, cleanliness, security, accessibility. The bad thing was one of the receptionists who checked me in, the attitude was terrible, I asked for the wifi password, they gave me the wrong password and I was never able to connect, she knew how to tell me repeatedly that that was the password and that I couldn't do anything more terrible, they should not have staff like that, they damage the category of the hotel, they also sent me a package from a store and for my good or bad luck they told me that it was safe for me without first asking or requesting the voucher or passport or identification And with a sarcastic laugh I would think twice before staying there again because I'm afraid I'll get involved with it I would give it a 1/10. The rest of the staff 10/10, very attentive.
Se hospedó 5 noches en enero de 2024
Respuesta de GM el 2 feb. 2024
Dear Walter, We are happy to hear that the hotel's cleanliness and security are ideal for your travels and that most of our staff exceeded your expectations. I am sorry that other aspects of your stay, mainly the lack of hospitality one member of our staff showed, didn't measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon as I know we can do better. Best, Melissa Cockerham, GM

10/10 Excelente

JOSE

Se hospedó 1 noche en enero de 2024

10/10 Excelente

JOSE

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM el 16 dic. 2023
Dear JOSE,It's outstanding you had such a wonderful experience. We care about the satisfaction of our guests and can't wait to see you again soon!Best,Melissa CockerhamGeneral Manager

10/10 Excelente

FRANKLIN

10/10 Excelente

Alexis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM el 5 dic. 2023
Dear Alexis, We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area. Best, Melissa Cockerham General Manager

10/10 Excelente

Elvis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM el 28 nov. 2023
Dear Elvis, Thank you for your high marks and kind review. We look forward to welcoming you back someday! Best, Melissa Cockerham General Manager

10/10 Excelente

FRANCISCO

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Glennys

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM el 18 nov. 2023
Dear Glennys,We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again.Best,Melissa CockerhamGeneral Manager

10/10 Excelente

Elder

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM el 7 nov. 2023
Dear Elder, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Melissa Cockerham General Manager

10/10 Excelente

Pablo

Viajó con su familia
Le gustó: Servicios
The Internet service, difficult to use.
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM el 11 nov. 2023
Dear Pablo,Thank you for staying with us. I'm sorry that you had issues with our internet. We appreciate all your feedback and hope to host you again.Sincerely,Melissa CockerhamGeneral Manager

10/10 Excelente

Lisett

Viajó con su familia
Le gustó: Servicios
Excellent
Se hospedó 1 noche en octubre de 2023
Respuesta de GM el 30 oct. 2023
Dear Lisett,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Melissa CockerhamGeneral Manager

8/10 Bueno

Carlos

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
El personal de la noche fatal me quede toda la noche sin control de tv porque nadie me lo subio a mi habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de GM el 23 oct. 2023
Dear Carlos, We take pride in providing the best accommodations and service; your feedback is appreciated. I'm sorry to hear that we did not have a remote control for you but I am glad that it didn't ruin your stay. Thank you for your time in reviewing our hotel and please consider a return trip. Sincerely, Melissa Cockerham General Manager

10/10 Excelente

JUAN MANUEL

Se hospedó 1 noche en octubre de 2023
Respuesta de Anita Craig el 25 nov. 2023
Dear Juan ManuelWe humbly thank you for staying with us and for strongly recommending our hotel. We look forward to your next visit.

4/10 Mediocre

JENNIFER CHRISTIAN

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
La ubicación del hotel es buena, nunca tuvimos wi-fi gratis que esta incluido, el desayuno tiene poca variedad, la alberca no estuvo funcionando, algunas personas del staff eran poco amigables
Se hospedó 3 noches en septiembre de 2023
Respuesta de GM el 28 sept. 2023
Dear JENNIFER CHRISTIAN, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Zack Abdo General Manager

10/10 Excelente

Gregory

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extra clean...everything is good
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM el 11 sept. 2023
Dear Gregory, Clean rooms are the foundation for an excellent stay. We are so happy to hear that you were comfortable at our hotel and that you appreciated the efforts of our housekeeping team. Hosting you was our pleasure and we hope to do so again soon. Best, Zack Abdo General Manager

8/10 Bueno

Julio

Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Office Manager el 12 sept. 2023
Dear JulioI am glad our Four Points by Sheraton provided you with a five-star experience while visiting Dania Beach. Thank you for your business and for taking the time to share your review. We hope to see you again in the future.Best Wishes Anita Craig

8/10 Bueno

Lourdes

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great breakfast
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM el 6 sept. 2023
Dear Lourdes, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable thanks in large part to our delicious breakfast offerings. We appreciate your compliments and humbly request a return visit. Best, Zack Abdo General Manager

10/10 Excelente

Jose

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de GM el 26 ago. 2023
Dear Jose,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Zack AbdoGeneral Manager

10/10 Excelente

Sergio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lugar centrico
Se hospedó 1 noche en junio de 2023
Respuesta de fllfd el 26 jun. 2023
Thank you for selecting the Four Points by Sheraton Fort Lauderdale Airport-Dania Beach for your recent visit to South Florida. We are pleased that you chose to stay with us, and we hope we achieved our goal of exceeding your expectations. We understand that as a guest; you have numerous options to where you can stay while you are away from home and truly value your relationship with us. Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, service, and hospitality to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

10/10 Excelente

Ivan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buen servicio
Se hospedó 1 noche en junio de 2023
Respuesta de fllfd el 26 jun. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. At Four Points by Sheraton Fort Lauderdale Airport-Dania Beach, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excelente

Armando

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Su voncort
Se hospedó 1 noche en septiembre de 2022
Respuesta de fllfd el 11 oct. 2022
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. At Four Points by Sheraton Fort Lauderdale Airport-Dania Beach, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excelente

Carlos Roberto Hernandez

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto mucho la habitacion y el lobby. Si variaran el desayuno diario fuera genial.
Se hospedó 5 noches en septiembre de 2022
Respuesta de fllfd el 11 oct. 2022
Muchas gracias por sus comentarios. Esperamos verlos nuevamente

6/10 Aceptable

German

Se hospedó 7 noches en abril de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Las sábanas y almohadas estaban incómodas. Pagué por una habitación con cama King y me dieron 2 camas queen. Creo que son detalles que pueden mejorar. La ubicación estaba buena.
Se hospedó 3 noches en marzo de 2022

8/10 Bueno

RAMON E

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Se hospedó 4 noches en septiembre de 2021
Respuesta de Pablo B el 6 sept. 2021
We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that your stay was such a positive experience. Thank you for your recommendation and compliments and we look forward to greeting you again soon.

6/10 Aceptable

Nelson

Viajó por negocios
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Mejorar la limpieza
Todo bien menos la limpieza , el baño se encontraba terrible, cortina con mancha de sangre, algunos pelos en el piso, y usan jabones y shampoo con recarga el del jabón estaba vacío, me baño toda la estadía solo con shampoo. Lo de más todo bien, no probé el desayuno no puedo opinar.
Se hospedó 3 noches en julio de 2021
Respuesta de Pablo B. el 10 ago. 2021
We do apologize that your stay was not as enjoyable as it should be. Please note that we do take situation like yours very seriously and will be taking the necessary steps to ensure that this does not reoccur. Please feel free to reach out to us directly and talk more about the issues. Thank you for choosing us!

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
Muy mal habitado
Se hospedó 2 noches en julio de 2021
Respuesta de Pablo B. el 21 jul. 2021
We do apologize that your stay was not as enjoyable as it should be. Please note that we do take situation like yours very seriously and will be taking the necessary steps to ensure that this does not reoccur. Please feel free to reach out to us directly and talk more about the issues. Thank you for choosing us!

10/10 Excelente

Juan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente atencion
Muy buena atencion ... la habitacion comoda ...olia un poco cigarrillo pero quizas solo fue esa .
Se hospedó 2 noches en junio de 2021
Respuesta de Pablo B. el 1 jul. 2021
We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that your stay was such a positive experience. Thank you for your recommendation and compliments and we look forward to greeting you again soon.

8/10 Bueno

Mauricio

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No hubo desayuno. que mal eso
Estuvo muy bien la estadia en el hotel. Informaron que habia desayuno disponible a las 6:30 am pero cuando fuimos a tomarlo, nos dijeron que teniamos que esperar hasta las 7:30 por que habia un grupo para atender. Falta capacidad en esta area. Es un hotel cerca a aeropuerto, y esto no deberia ocurrir. Nos toco dejar el hotel sin desayuno.
Se hospedó 1 noche en junio de 2021
Respuesta de Pablo B el 19 jun. 2021
We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that your stay was such a positive experience. Thank you for your recommendation and compliments and we look forward to greeting you again soon.

8/10 Bueno

Hortencia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
En general muy bien ! Angelina de front desk fue demasiado amable !!
Se hospedó 4 noches en junio de 2021
Respuesta de Front Office Supervisor Pablo B el 16 jun. 2021
We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that your stay was such a positive experience. Thank you for your recommendation and compliments and we look forward to greeting you again soon.

10/10 Excelente

Francisco

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendado AAA
Muy buena ubicación y excelente servicio
Se hospedó 1 noche en mayo de 2021
Respuesta de Front Office Supervisor Pablo B el 17 may. 2021
We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that your stay was such a positive experience. Thank you for your recommendation and compliments and we look forward to greeting you again soon.

10/10 Excelente

Jorge

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendado
Muy buen servicio . Ubicación excelente , muy cerca a todo.
Se hospedó 1 noche en mayo de 2021
Respuesta de Front Office Supervisor Pablo B el 17 may. 2021
We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that your stay was such a positive experience. Thank you for your recommendation and compliments and we look forward to greeting you again soon.

8/10 Bueno

salim

Se hospedó 4 noches en abril de 2021
Respuesta de Front Office Supervisor Pablo B el 17 may. 2021
We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that your stay was such a positive experience. Thank you for your recommendation and compliments and we look forward to greeting you again soon.

8/10 Bueno

Cathy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Did not realize shuttle does not run 24 hours day
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 29 abr. 2024
Dear Cathy, It's lovely to know you enjoyed your stay overall. Thank you for your time sharing a review, and we hope to see you again. Best, Melissa Cockerham, GM

6/10 Aceptable

Nicole

Le gustó: Personal y atención
Staff was friendly
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 29 abr. 2024
Dear Nicole, Thank you for your time reviewing our hotel; we appreciate your compliments regarding our staff. We enjoyed hosting you and hope to provide you with a WOW experience upon your return to the area. Sincerely, Melissa Cockerham, GM

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
COMFORTABLE tHE MAID SERVICE DID NOT PROVIDE REGULAR COFFEE
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 28 abr. 2024
Dear Richard, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed you found our hotel comfortable, and I have noted your recommendations regarding housekeeping. Thank you for your time in reviewing our hotel. Best, Melissa Cockerham, GM

8/10 Bueno

Cheryl

Viajó con su familia
Le gustó: Limpieza, personal y atención
Coffee maker in our room didn’t work. Toilet handle defective…you had to hold it down. Kenny in the restaurant did very well on his first day as a server. Front desk personnel very friendly and helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 28 abr. 2024
Dear Cheryl, Thank you for your review. Our associates are always ready to go above and beyond to make our guest's stay memorable. We will certainly let Kenny and our front desk staff know how awesome they are and share your review with the rest of our team as well. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. Please come see us again soon! Best, Melissa Cockerham, GM

10/10 Excelente

Daniel

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk very nice
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 29 abr. 2024
Dear Daniel, Our staff really is filled with kind, friendly people. Thank you for taking a moment to share this uplifting review and recognize our excellent team. We hope to welcome you back soon. Best, Melissa Cockerham, GM

10/10 Excelente

Chatika

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great service
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 28 abr. 2024
Dear Chatika, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Melissa Cockerham, GM

4/10 Mediocre

Erika

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 29 abr. 2024
Dear Erika, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Melissa Cockerham, GM

10/10 Excelente

Karen Lin

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very accommodating
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 27 abr. 2024
Dear Karen Lin, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Melissa Cockerham, GM

10/10 Excelente

Tammy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 27 abr. 2024
Dear Tammy, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Melissa Cockerham, GM

6/10 Aceptable

KELLY

No where on website does it say they charge for parking and they do $7 a night for a surface lot no perks with this place
Se hospedó 6 noches en abril de 2024
Respuesta de GM el 26 abr. 2024
Dear KELLY, I am sorry that you were disappointed with the parking. In Fort Lauderdale Area, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Sincerely, Melissa Cockerham, GM

8/10 Bueno

Menalick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was my second stay. Easy friendly staff and comfortable beds and rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 25 abr. 2024
Dear Menalick, Welcome back! It is fantastic to hear that your second stay was pleasant thanks to our cheerful staff and exquisite beds at Four Points by Sheraton. We enjoyed hosting you and look forward to your next visit to the Fort Lauderdale area. Best, Melissa Cockerham, GM

10/10 Excelente

Carl Francis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk staff very courteous and helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 24 abr. 2024
Dear Carl Francis, I know I am biased, but we have the finest staff in Fort Lauderdale. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Melissa Cockerham, GM

10/10 Excelente

sharlene

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The personnel was helpful, the transportation to the airport (convenient), the restaurants in the area perfect.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 24 abr. 2024
Dear sharlene, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Melissa Cockerham, GM

4/10 Mediocre

Adam

Viajó con su pareja
Afar walk to anything meaningful
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 23 abr. 2024
Dear Adam, I apologize for your unpleasant experience during your stay at our hotel and for the inconvenience caused by the location. Your feedback is valuable to us, and we will use it to improve our services and make sure that our guests are satisfied in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you better on your next visit. Sincerely, Melissa Cockerham, GM

10/10 Excelente

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel with friendly staff. Not a lot of places to eat or things to do within walking distance. Would recommend for a quick stay before a cruise.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 29 abr. 2024
Dear Melissa, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable tanks to our friendly staff and comfortable accomodations. We appreciate your compliments and humbly request a return visit. Best, Melissa Cockerham, GM