Irina, Thank you so much for such a great and kind comments. We look foward to your next stay. Sincerely, Ilona, Sales and Guest Relations Manager Muchas gracias por tan buenos y amables comentarios. Esperamos su próxima estadía. Atentamente, Ilona, Gerente de Ventas y Relaciones con los Huéspedes

Gracias por sus excelentes comentarios, apreciamos su negocio. Por favor regrese y visítenos pronto. Atentamente,

Dear Cathy, We appreciate you taking the time to leave us feedback during your stay. We are glad you loved our location, but we are sorry that you couldn't score us a 10 star , so we hope that you will come back and give us another chance in the near future , to show you that we can give you a better stay than this one. Kind regards,

Vivian, we thank you for taking the time to leave us your feedback, and we will definitely celebrate Joey. We sincerely apologize that you felt that one of our staff members didn't approach you accordingly to Hotel customer services. We will definitely inform the appropriate department, and hopefully you will give us another chance in the near future. Kind regards,

Luis, thank you so much for taking the time to share your experience and scoring us 8 out of 10. Our team members are passionate about the guest experience and we are so happy you enjoyed your stay. We truly hope we will welcome you back soon to Fala or any of our Gzella Collection Hotels! Kind regards,

Vic, Seeing your five-star rating makes our day and we are so happy to see we hit all of our marks! Thank you for leaving a review and from our cordial staff, to our unbeatable location, visit us again here at The Fala Hotel in Fort Lauderdale for another exceptional stay! Sincerely,

Hugo, we sincerely apologize for not receiving the service we want all the guest to receive during their stay. We never want a guest to leave with a negative opinion., we let the appropriate department know. Unfortunately, we do not have control over the Fort Lauderdale Beach expanding and numerous hotels are being built around our hotel. Again please try to give the GzellaCollection another try and I promise you it will be a better one than this one. Sincerely,

Sergio, thanks for choosing us for your recent visit. We love hearing that you enjoyed your room! We are happy that you had a great stay!!!! We strive to provide excellent service from each member of our staff, and we are grateful for feedback that helps us improve our services. As we take great pride in our high level of service. We appreciate your business and we hope you will consider staying with us again. Sincerely,

Gracias por sus buenos comentarios sobre su estadía en el hotel Fala en Fort Lauderdale. Nos complace saber que le gustó nuestro valor razonable y que tuvo una estancia agradable en general. Además, sus comentarios son de gran valor y los utilizaremos como una herramienta de capacitación para ser más diligentes en el futuro. Esperamos verte nuevamente en el futuro. Sinceramente,

Dear guest, thank you so much for sharing your feedback as we are very passionate about the guests experience and are very sorry to hear that you did not enjoy your time with us. We hope you will give us another chance and take a look at the Gzella Collection and its properties . I believe that you will definitely find something something to your liking. Thank you for being our guest. Sincerely, Ilona,

Nora, Estimados en el hotel Fala, estamos muy contentos de que haya disfrutado de su visita. Nuestro personal disfruta leyendo los comentarios de los huéspedes, lo que les demuestra que están haciendo un gran trabajo y que los huéspedes realmente recibieron lo que merecen, alegría, descanso y una estadía tranquila. Nos alegra que hayas probado los restaurantes locales y, por supuesto, te hayas divertido en nuestra estupenda playa. Un cordial saludo,

Estimado Andrea, Muchas gracias por tomarse el tiempo para dejar comentarios tan detallados. Somos Nuestros huéspedes son nuestra prioridad número uno y es gracias a sus comentarios que podemos mejorar y evolucionar. ¡No podemos esperar para darle la bienvenida de regreso para que pueda ver el impacto de sus comentarios ya que solo continuamos mejorando!

THANK YOU! You can be assured that the team will celebrate this review and we are so thankful for you taking the time to write it. We are proud of Fala and the entire Gzella Collection of hotels and our focus is to create inviting spaces, a boutique environment in the middle of Fort Lauderdale Beach! We look forward to welcoming you back soon! Sincerely,

Estimado Maria, estamos muy contentos de que usted disfrutó de su estancia en el Hotel. Nuestro objetivo es satisfacer y mejorar continuamente la experiencia de los huéspedes para que sus comentarios sean integrales en nuestro éxito. Estamos deseando darle la bienvenida de nuevo! Atentamente

Dear Laura, Estimado, lamentamos mucho que te hayas despertado la construcción al otro lado de la calle. En la zona se están construyendo complejos numéricos y, por supuesto, no tenemos control sobre eso. Sinceramente, nos disculpamos con suerte de que todavía hayas disfrutado del paisaje de la playa. Saludos cordiales,

Thank you for your 5 star rating. Your feedback is extremely important to us and we hope to see you again on your next trip to Fort Lauderdale!

Eddy, Thank you for choosing Fala in Fort Lauderdale during your visit to the area! We offer travelers access to world-class shopping, legendary beaches, and endless sunshine with our great location in the center of it all. We are pleased that we could provide you with a gratifying stay and we appreciate your generous comments. E valuations like these inspire and motivate our staff to continue delivering exceptional service. We thank you for your business. Kind regards,

Steven, we are sorry about your experience . However we never push a guest against their will to chose a hotel that is not to their liking and we are sorry that this happened to you. We wish you would have contacted me immediately to resolve the issue. I am glad you did enjoy your stay after all. Sincerely,

Eduardo, Thank you for scoring us 8 out 10 stars. We really appreciate your business. We are glad the staff gave you the service you so much deserve and that you had a great time during your stay. Please come back real soon. We will welcome you with open arms. Kind regards,

Johny, Thank you for taking the time to leaves us such a great feedback and scoring us 5 out 5 stars. We appreciate your business, and we look forward to your next stay with us. Kind regards,

Daniela, What can I say. Thank you! Thank You! Thank You! The staff members at the Fala Hotel will definitely appreciate this great feedback. Thank you for letting us know that you will be a returning guest. We look forward to your next stay! Sincerely,

Dear guest, Thank you so much for amazing 10 star review! I appreciate you taking the time to recognize our amazing team and be confident they will be acknowledged for their hard work and dedication. We are glad that we hit all the marks during your stay, and we hope to welcome you back real soon. Sincerely,

Khamya, Thank you so much for taking time out of your busy day to craft such wonderful review. Please know it was nothing but a great pleasure and privilege to have the opportunity to pamper you on this most recent visit. It is lovely to know that we were able to exceed expectations and that so many of our staff members made that possible. We look forward to seeing coming back real soon. Sincerely,

Daniel, Thank you so much for your awesome feedback. We appreciate your ten stars. We are sorry about the inconvenience with the phone. Our Front Desk Staff are floaters and we have 3 properties at night to attend to. We are so happy that you enjoyed our location and that you took the time to leave us a feedback regarding your stay. We look forward welcoming you back real soon. Sincerely,

Peter , We appreciate you letting us know that you enjoyed our staff members and that our Fala Hotel was quiet and very clean . Thank you so much for being our guest. We look forward to your next stay. Kind regards,

Dear Richard, We are sorry that we didn't gave you the service you were aiming for. We wished you could have let us known where our shortcomings are , so that if you decide to visit us again we could have received a ten out 10 . Thank you so much for being our guest and maybe take a look at our other properties that consist out of the GzellaCollection, hopefully you find something more to your liking. Kind regards,

Dear guests, Thank you for scoring us 4 out of 5 stars. We appreciate it where you let us know where we are doing great and where we have room for improvement. We wished you would let us know the room number so we can immediately fix that issue you are mentioning. We will let our maintenance department check our rooms thoroughly so on your next stay you won't run into the same issue again. Thanks so much for letting us know. Sincerely,

Emiljan, On behalf of our team, thank you for taking a moment to detail your recent stay. We're delighted to learn that our unique style, and great beach location were a few highlights of your stay. We'll be sure to pass your constructive feedback along to the teams as we work to continually improve upon our guests' experience, and we look forward to providing an even better stay during your next visit here to The Fala Hotel in Fort Lauderdale. Sincerely,

Dear guest, We are happy that you enjoyed our staff member service, and we are glad you received the accommodation you were aiming for. Thank you so much for your stay. We look forward to your next stay. Sincerely,

Rebeca, We appreciate your great feedback, and the common regarding our Front Desk staff. Thank you for letting us know that you will be a returning guest. Sincerely,

Dear guests, thank you for scoring us 5 out of 5 we appreciate it when guest take their time to let us know that they had a great time and that the Fala Hotel was to their liking. We hope you will come back to visit us real soon. Sincerely,

Robert, I am so sorry the hotel wasn't for you, although the room that you reserved is such a great room for larger families and was recently renovated. We still wanted to thank you for your business. Sincerely,

Dear guests, Thank you for scoring us 5 out of 5 stars. We appreciate your business.We are happy that you enjoyed your stay, and we look forward to your next stay. Sincerely,

Dear guest, Thank you for taking the time to leaves us such a great feedback. We appreciate your business, and we look forward to your next stay with us. Kind regards,

We are sorry you didn't enjoy your stay. and wished we knew why you were disappointed. Kind regards,

Angela, The staff at the Fala Hotel would like to thank you for your great feedback regarding your stay. We definitely appreciate you scoring us 8 out of 10 stars. Thank you for letting us know that you loved our location and our clean rooms and last but not least the staff giving you great effort. We look forward to your next stay. Sincerely,

Shannon, Thank you for scoring us 10 out of 10 stars and calling us Amazing.. We are glad you had an amazing experience and that you loved our location, only steps away from the beach. We love to welcome you back anytime. Sincerely,

Yes, please come again!!! We're honored by your outstanding rating of The Fala Hotel in Fort Lauderdale! Our team was happy to extend kind hospitality to you. We're also delighted that our amenities enhanced your visit. Thanks so much for your thoughtful compliments and we hope you'll come back soon! Kind regards,

We are sorry you weren't happy with our services. Thank you for your business. Sincerely,

Dear guests, Scoring us 5 out of 5 stars means that we gave you the service you so much deserve. We will definitely share this review with all of our staff members and we hope of course you will become one of our regulars. We are looking forward to your next stay. Sincerely,

Amanada, Thank you letting us know that you enjoyed your stay at The Fala Hotel. We are happy that you enjoyed your stay and that we have room for improvement. We hope you will give us another chance in the near future. Kind regards,

Dear guests, Thank you for letting us know that you had great stay and that you loved our friendly staff and that you enjoyed our clean rooms. We are happy that you had a great stay and we look forward welcoming you back in the near future. Sincerely,