Dear Ariel, Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. Providing a high level of service and cleanliness is paramount to us, and we regret that we did not meet your expectations in these areas. Your feedback will be addressed with our team to ensure improvements are made. We value your input and hope to have the opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management

Dear Pablo, Thank you for your feedback about your stay at our hotel. We cannot apologize enough for the service issues you had while you were a guest with us. We will share your comments with our team to ensure we meet the high standards you should expect from us every time you visit. We are committed to making sure we do not repeat what you experienced. Thank you again for your candid feedback.Sincerely,Hotel Management

Dear orestes, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management

Dear Ulises, We sincerely apologize for the inconvenience you experienced during your recent hotel reservation and the manner in which the situation was handled. We acknowledge the frustration and inconvenience this may have caused you. Despite our best efforts, unanticipated events could lead to an overbooked situation. We take this matter seriously and are actively reviewing these concerns to minimize the possibility of such incidents happening again. Moreover, we are working to enhance our approach to handling similar situations more effectively in the future. We appreciate your understanding and hope you will grant us another opportunity to serve you.Sincerely,Hotel Management

Dear Daniel, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely,Hotel Management

Dear Ana, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management

Eduardo, thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our well-appointed accommodations. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management

Thank you for taking the time to post a review. We are sorry we let you down with regard to the cleanliness of your room. Our housekeeping team has been informed and will take the proper action to prevent a future occurrence. Also, we will share your valuable comments regarding the water temperature with the appropriate individuals so that they can take the necessary steps to make our future guests experience a better one. We appreciate your valuable feedback and hope that you will give us a second chance to make a better impression. Sincerely, Hotel Management

Juan, thank you for sharing your feedback. However, we apologize that you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are happy to offer this service to you at a minimal fee. If we did not communicate this properly at check-in, please accept our apologies. It is disappointing to read your experience with our grab-and-go breakfast. We will discuss your comments with our team so that we can better our guest experience going forward. We encourage you to try us again as we are confident you will have a better stay. Sincerely, Hotel Management

Malo, thank you for reviewing your experience online. We apologize for the odor issue in your room, and we regret the inconvenience it caused to you. Your feedback for the smoke smell has been shared with the housekeeping team to do a deep cleaning of your room. Please give us an opportunity to provide you a refreshing stay on your next trip to our area. Sincerely, Hotel Management

Maria, thank you for being our guest. It is disappointing to know you were unhappy with our grab-and-go breakfast. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. We are also sorry for the issues you encountered with the wifi. We have alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. Please give us another chance so we can make it up to you. Sincerely, Hotel Management

Ada, thank you for the excellent rating of Extended Stay America. We appreciate you sharing with us about the condition of the cabinet. We have requested our maintenance team to look into it and see where we can make improvements. We hope you had an overall pleasant stay, and we look forward to seeing you again soon. Sincerely, Hotel Management

Thank you for your comments regarding your stay at our hotel. We appreciate your candor and will share these concerns with our team to make sure that these issues are resolved. Please accept our sincerest apologies for letting you down during your recent stay with us. We hope you will give us another opportunity to serve you and have you experience our hospitality the way you should have on this visit. Sincerely, Hotel Management

Thank you for taking the time to review your stay. We're glad to know you liked your well-appointed room, but we're sorry for the inconvenience you had at the time of check-in. We have discussed your feedback with our front desk team to be more diligent with their efforts moving forward. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

Mauricio, thank you for your rating. We are glad your overall visit was a pleasant one. We hope you will give us another chance to exceed your expectations on a future date. Sincerely, Hotel Management

Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you were impressed with the service provided by our staff and that you had a great time with us. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Rodolfo, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

Thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with our location as it was close to many places of your interest. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management

Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please rest assured that your comments have been taken as a learning tool and have shared with the housekeeping team in an effort to improve our service. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

Jose, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. Please know kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management

Olga, we're truly sorry your room was not in the spotless condition it should have been when you arrived. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We hope you will stay with us again so that we can have another chance to impress you in the future. Sincerely, Hotel Management

Juan, thanks for posting a review of your stay at Extended Stay America - Fort Lauderdale - Davie. It's so nice to know how much you enjoyed your stay, and we are happy you were impressed with our well-kept property as well as the facilities we provide. Thanks for being our guest, and we hope to see you again soon. Sincerely, General Manager

Many thanks for taking the time to post your gracious rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Fort Lauderdale - Davie. Sincerely, General Manager

Paula, Thank you for your review. We are glad your overall stay was a pleasant one and that you liked our location as well. We appreciate your comments about our services. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our facility a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value. Thank you again for staying with us, and we hope to welcome you back soon! Sincerely, General Manager

Dear Rach, Thank you for sharing your feedback with us. We're glad to hear that overall, you had a pleasant stay with us and enjoyed the great water pressure. However, we apologize for any inconvenience caused by the broken TV in your room. Your comments are valuable to us, and we will address the issue promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely,Hotel Management

Dear Mark, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced with the shower head during your stay. Providing a comfortable and functional bathroom experience is important to us, and we regret that we fell short in this aspect. Your feedback will be shared with our maintenance team to address the issue promptly. We appreciate your understanding and hope to have the opportunity to provide a better experience during any future visits.Sincerely,Hotel Management

Dear Brenda, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Denise, We're truly sorry to hear about your disappointing experience. Please accept our sincerest apologies for the cleanliness and maintenance issues you encountered during your stay. Your feedback is invaluable, and we assure you that corrective measures will be taken to address these concerns. We understand your frustration and hope you will consider giving us another chance to make a much better impression.Sincerely,Hotel Management

Dear Soban, We apologize for any inconvenience caused by the issue with the air conditioning during your stay. Ensuring a comfortable environment for our guests is of utmost importance to us. Your feedback is invaluable, and we will address this issue with our maintenance team to ensure it is resolved. We appreciate your understanding and hope to have the opportunity to exceed your expectations during any future visits. Sincerely,Hotel Management

Dear Kathryn, We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. Your feedback is valuable to us, and we will address this with our housekeeping team. We value your business and hope that you will give us another chance to exceed your expectations and provide you with the exceptional stay that we are known for.Sincerely,Hotel Management

Dear Sheryl, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with a comfortable and exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely,Hotel Management

Dear Crystal, We apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is a top priority, and we regret that we fell short of your expectations. Your feedback regarding the cleanliness of the room, towels, and microwave is concerning, and we will address this with our housekeeping team to prevent such occurrences in the future. Additionally, we apologize for any inconvenience caused by the smoke smell in the nonsmoking room. Your feedback is valuable, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to provide you with a more pleasant stay in the future.Sincerely,Hotel Management

Dear Nicholas, Thank you for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management

Dear Rosalie, Thank you for taking the time to review your stay at our hotel. We are happy to read that you enjoyed most of our services. However, it looks like we overlooked a few issues in preparing your room before your arrival, and we apologize for the inconvenience. Thank you for pointing out that our team was responsive and immediately corrected this for you. We will continue to work hard to deliver outstanding guest service. Thanks again for your comments, and we hope you will choose us again soon.Sincerely,Hotel Management