Gentile Sig. Frassinelli,mi spiace che il soggiorno non sia stato all'altezza delle sue aspettative. Avrei piacere di sapere il motivo in modo che si possa intervenire per migliorare le mancanze da lei riscontrate.ChiaraFront office manager

Dear Fernanda,Thanks for your comment.I apologize for the dirty towels, whoever brought them should have checked before handing them over.I am sorry for the painting in the hallway, it seems a mission impossible to have a work properly finished on this days, I beg your pardon.ChiaraFront office manager

Dear Esteban,thank you, I am happy you liked the junior suite with private hammam.Kind regardsChiaraFront office manager

Dear Malena, I am glad you have appreciated youstay at Solo experience Hotel.Kind regardsChiaraFront office manager

Dear Oscar,thank you for the score you give us.ChiaraFront office manager

Dear Milos,I am sorry if you did not like the room, even if there is another access on the other side of the stairs you are showing on the photos, our fault we haven't come with you to show the right way.The air conditioning at the moment is turned off, we have the heating system on and it does not start during the night, we will check if there is problem with that room anyway, thank you for telling us. Maybe we could do something better if you have told us this problems when you were here. I can remember only that you said us it is a room for diables.Only one thing that room has two windows with double glass, if you have hear noises at least one of hte two was open and if you keep te windows open the air conditioning/heating system does not work and, of course, the room gets cold.ChiaraFront office manager

Dear Guest, what can I say, thank you so much for your kind review. The staff simply love to host people and we like to help them with advise, information and providing a home made breakfast to start the day with a smile. We waith for your return. Chiara Front office manager

Dear Guest, thank you for your review, from all the staff. We are happy that you have enjoyed the stay here with us and we hope to welcome you again. Chiara Front office manager

Thank you very much Sabrina, you have been so kind. I hope to welcome you again. Chiara front office manager

Dear Guest, thank you for your review, we all are glad to know you have appreciated our service. Wishing to host you again. Chiara front office manager

Dear Guest, thank you for your comment. I am glad you liked the room and the friendliness of the staff. wising to host you again Chiara Front office manager

Thank you erika. Choara front office manager

Dear ricardo, thank you very much for your votes. Chiara Front office manager

Estimado huesped, muchas gracias por sus palabras, desde todo el personal. esperamos de darte la bienvenida de nuevo. Chiara Front office manager

Estimado Huesped, todo el personal esta feliz por la su apreciación. Deseando alojarte de nuevo. Chiara Front office manager

Thak you for your quotation Antonio. I hope to see you again. Chiara Front office manager

Estimado Huesped, muchas gracias por su amabilidad, todo el personal es muy feiz. Esperando de darte la bienvenida de nuevo Chiara Front office manager

Estimada Irene, muchas gracias por sus palabras, todo el persolan es muy feliz por allas. Esperamos de darte la bienvenida de nuevo. Chiara Front office manager

Thank you Ernesto.

Thank you, whoever you are.

Dear Carmen, I apologize if you had such a bad experience, we are so sorry about it. We really have made the best we coul to help you, it seems our efferts was not enough for you. We are sorry about this. Chiara Front office manager