10/10 Excelente
Sobia
Viajó con su familia y niños pequeños
3 jun. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I just returned to the UK after staying at this hotel and what a lovely place to stay. Where do i start… customer service for me is an absolute. The staff at this location were amazing….each and everyone of them…always smiling and willing to help.
Some staff to mention include the tall security man as you walk in (sorry i didnt get his name but he was on duty on Sun night), to Emna the lady working at the coffee shop located on the ground floor. I travelled to Doha with my sister and my 8 year old. He is extremely fussy when it comes to found and Emna helped him choose the food and even brought out samples for him to try beforehand…i mean who does that!!! Fabulous service.
Then there was Zakariya…always smiling and approachable .I cant thank him enough he helped me plan my visit to Doha and suggested great places to visit with my 8 year old. He suggested loads that i am already looking to revisit next month and complete the itenarary. I didnt have enough days. The staff at the pool were great and i had a facial by Grace and she was also amazing. The facilities were very clean. Only thing i would suggest a change would be the smell in my room. I have an extremely sensitive nose and i could smell a fairly damp smell on occasion when i entered the room. I did not complain about it as it was bearable but no doubt they would have done something about it. Breakfast was lovely and i even asked if i could order break fast on the go as i was leaving before 6am and they accommodated.
Sobia
Se hospedó 5 noches en mayo de 2024