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Opiniones sobre Motel 6 Costa Mesa, CA

2 out of 5
Motel 6 Costa Mesa, CA
1441 Gisler Ave, Costa Mesa, CA

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 311 de 1000 opiniones" "
Evaluación: 8 - Bueno. 281 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 179 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 107 de 1000 opiniones" "
Evaluación: 2 - Terrible. 122 de 1000 opiniones" "

7,2/10

Limpieza

7,8/10

Personal y atención

6,8/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El lugar está bueno aseado
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR el 24 mar. 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us and liked our clean property. Our Team is looking forward to serving you again on your future travels.

6/10 Aceptable

Oswaldo Javier

Se hospedó 3 noches en diciembre de 2023
Respuesta de Sophia CSR el 9 ene. 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excelente

Carlos

Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR el 28 nov. 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

4/10 Mediocre

José g

No hay nada más desagradable que justamente en tu ventana esté una máquina cortadora de pizo trabajando y golpeando con mazos el pizo de alberca esto debería de cerrar parcialmente la operación del hotel el cliente ba a descansar no ha ser molestado quiero saber como pido un rembolsó de mi estancia ya que fue muy estresante y de mal gusto y de muy poca responsabilidad y respeto a quien paga el cliente espero ser atendido 2134209023 José Rivas
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR el 13 oct. 2023
Dear Guest,It is disheartening to hear about your experience. We apologize for the inconvenience faced by you. Your concerns have been noted and forwarded to our team for improvement. We hope you give us another chance to improve our services to serve you better in the future. If you have any further problems regarding the refund, please call up the property for the resolution.

6/10 Aceptable

Santos

Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR el 16 jul. 2023
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

8/10 Bueno

Christopher

Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR el 11 may. 2023
Dear Guest,We're glad to hear that you had a great experience with us. Thank you for your 4-star rating! If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 Excelente

Santos

Se hospedó 2 noches en febrero de 2023
Respuesta de Sophia CSR el 12 mar. 2023
Hi Santos,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excelente

Santos

Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Por el precio esta muy bien, lo mejir es que hay un inn n out a solo 1 calle.
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2021

2/10 Terrible

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Mala experiencia
En la recepción la persona muy poco amable No hubo empatia con ella En la habitación no ponen ni una botella de agua ni para hacerse un café hay..
Se hospedó 1 noche en enero de 2021

6/10 Aceptable

patrik

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bastante bien
Se hospedó 1 noche en noviembre de 2020

6/10 Aceptable

Diana

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Aparentemente se miraban limpias las habitaciones hasta que moví la almohada de una de las camas y habían CUCARACHAR MUERTAS en la mitad de la sabana, como ya pasaba más de media noche y en Año Nuevo no había quien hiciera cambio de sábanas por lo que tuve que poner una sábana que yo llevaba para acostar a mi hijo ahí y taparlo con la misma porque me dio asco que durmiera directo a la cama. Revise la habitación y las recamareras solo “limpian” por donde ven sus ojos ya que abajo de las camas había MUCHÍSIMO polvo y pelusa.
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, comodidad de la habitación
La limpieza podría mejorar. Además deberían de tener control de plagas pues encontré dos cucarachas en las mesas de noche.
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Mercedes

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente!
Se hospedó 1 noche en septiembre de 2019
Respuesta de Nancy Y. el 11 oct. 2019
Thank you for the perfect rating!! Nancy Y. #Team6

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Moe

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant stay!
Pleasant stay overall. Would come back on a last min trip to orange county.
Se hospedó 1 noche en octubre de 2017
Respuesta de brand team member el 20 nov. 2017
Dear Moe, We appreciate you recognizing our excellent service, and we are glad to hear you enjoyed your stay. If you haven't already done so, please call our Guest Relations Department to share your experience. We hope to see you again soon. Safe Travels.

8/10 Bueno

Dmytro

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR el 17 abr. 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

4/10 Mediocre

Kimberly

Viajó con mascotas, Viajó en grupo
Le gustó: Personal y atención
No le gustó: Servicios
The Wi Fi reception was only average at the front of the hotel. At the back where I was, it was slow and cut out a lot. The back alley where my car and room were had "sketchy " people sitting on the stairs and walking in the alley, making noise- did not appears to be guests. TV choices were terrible. It was in a convenient location- Close to freeway, shopping and dining.
Se hospedó 14 noches en marzo de 2024
Respuesta de Sophia CSR el 7 abr. 2024
Dear Guest,Thank you for your stay. Glad to see that you liked our convenient location. However, we deeply regret the inconvenience you faced during your stay. Your feedback is valuable, and we apologize for falling short of your expectations. We are actively addressing the issues mentioned and are committed to improving our services. We hope to have the opportunity to provide you with a much better experience in the future.

8/10 Bueno

Janet

Enjoyed our stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR el 28 mar. 2024
Dear Guest,Appreciate your 4-star rating! We are glad that you had a nice stay with us. Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 Excelente

Eliseo, Norwalk

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR el 26 mar. 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

2/10 Terrible

Gena

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Im sorry to say this,the room got a lot of cockroach & also bathroom,the bedsheet looks like not clean i got itchy,i can't sleep.Not clean at all.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR el 18 mar. 2024
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 Excelente

juliet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Sophia CSR el 15 mar. 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

6/10 Aceptable

Larry

No le gustó: Servicios
It was ok, first room was unacceptable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR el 11 mar. 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

2/10 Terrible

Danielle

No le gustó: Personal y atención
The owner doesn’t seem interested in returning customers just flipping rooms for the night.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR el 7 mar. 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excelente

Joan-Carol

Se hospedó 2 noches en febrero de 2024
Respuesta de Sophia CSR el 26 mar. 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excelente

Alicia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Probably the nicest Motel 6 I have stayed in. Room was clean and interior was nice. Good selection of food surrounding the area as well. Highly recommend!
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR el 26 feb. 2024
Dear Guest,Appreciate your rating and review. Receiving an astonishing 5-star rating and review is a real victory for our hotel. We get inspired by the great feedback and comments we receive from the guests like you! Our Team hopes to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

4/10 Mediocre

Benjamin

Se hospedó 3 noches en enero de 2024
Respuesta de Sophia CSR el 21 mar. 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 Terrible

Abigail Lopez

No le gustó: Limpieza, estado de la propiedad e instalaciones
Staff was nice and helpful but the room was infested with cockroaches, it’s a shame that the hotel is in a nice area with a lot of places around but the cockroaches are a big NO to stay in there.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR el 20 feb. 2024
Dear Guest,I appreciate your positive feedback about the staff's friendliness and helpfulness. However, I'm genuinely sorry to hear about the issue with cockroaches in your room. We take such matters seriously and are actively addressing the situation to ensure a more pleasant experience for our guests. Thank you for bringing it to our attention, and we hope to have the opportunity to make it right in the future.

8/10 Bueno

James

Le gustó: Limpieza, estado de la propiedad e instalaciones
the first room we got smelled smoky. There was no coffee in the morning until the staff made it.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR el 5 feb. 2024
Dear Guest,We appreciate your 4-star rating and thoughtful feedback. We apologize for the initial inconvenience with the smoky odor and thank you for your patience. It's reassuring that our staff promptly addressed the coffee situation. Your insights are valuable for our improvement, and we look forward to the opportunity to welcome you back for an enhanced experience.

2/10 Terrible

Polett

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I needed a place to refresh and rest, before going to work that night. I checked in @2ish and left 4 hrs later. I was given a room that didn't seem ready for use, mini fridge was in the middle of floor seemed like it was being worked on. I didn’t care too much to tell the clerk , since I was only going to be there a few hours . I was extremely tired, I showered , took a nap and when I woke up @6 pm to get ready for work. I was disgusted to see roaches!!! this room was infested with roaches . There were roaches on the floor, walls , ceilings. I also noticed that there was BLOOD STAINS ON THE SHEETS. I took pictures and told the clerk how unacceptable this was… she was kind and apologized gave me the general managers name and number . Mr. Eddie . Mr. Eddie was the person who gave me that room to begin with!!! Long story short … I don’t recommend this property!
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 3 feb. 2024
Dear Guest,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

10/10 Excelente

quality

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thanks 🙏
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 3 feb. 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I had no bad experiences. Nice motel 6 for 2024. I remember motel 6 back in days and they were pretty good then too
Se hospedó 7 noches en enero de 2024
Respuesta de Sophia CSR el 3 feb. 2024
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excelente

Wendy Jia Men

Se hospedó 2 noches en diciembre de 2023
Respuesta de Sophia CSR el 11 feb. 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excelente

Charlestadt

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 22 ene. 2024
Dear Guest,Thank you for taking the time to share your wonderful 5-star rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excelente

Charlestadt

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 22 ene. 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excelente

Justin

Se hospedó 6 noches en enero de 2024
Respuesta de Sophia CSR el 22 ene. 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excelente

Charlestadt

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 14 ene. 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excelente

Charlestadt

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 12 ene. 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excelente

Charlestadt

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this place. So easy to deal with!
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 10 ene. 2024
Dear Guest,Thank you for the glowing 5-star review! We're thrilled to hear that you love our place and find it easy to deal with. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Excelente

Charlestadt

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 9 ene. 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Excelente

Charlestadt

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to deal with.
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 10 ene. 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excelente

Winnie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great access to all the fun things in the area
Great access to food, shopping and the 405, 73 and 55 freeways. I stayed with my dogs several times and it is a very dog friendly Motel 6 and the patrons with dogs are very good at cleaning up after their dogs and keeping them quiet.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Sophia CSR el 10 ene. 2024
Dear Guest,Thank you for the fantastic 10-star rating! We're thrilled to hear you enjoyed our convenient location near food, shopping, and major freeways. It's wonderful that you and your dogs felt welcome at our dog-friendly Motel 6. We appreciate your acknowledgement of the responsible pet owners who help maintain a clean and quiet environment. We look forward to welcoming you and your furry friends back for another enjoyable stay!

2/10 Terrible

Ricardo

Respuesta de Sophia CSR el 9 feb. 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excelente

you

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en diciembre de 2023
Respuesta de Sophia CSR el 9 ene. 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excelente

Charlestadt

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great!
Se hospedó 6 noches en diciembre de 2023
Respuesta de Sophia CSR el 10 ene. 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 Bueno

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR el 9 ene. 2024
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Tran

Se hospedó 5 noches en diciembre de 2023
Respuesta de Sophia CSR el 23 ene. 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Excelente

Denis Ezequiel

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR el 22 ene. 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 Bueno

Lance

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Sophia CSR el 1 ene. 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.