Lack of customer service abnd courtesy. Staff was not only rude but kept telling me that "this is a MOTEL, not a hotel. I was just asking for some hangers, which there was NONE in the room.
Secondly, I asked for an iron, was given burnt out iron, and no ironing board. I was rudely told "If there's none in your room, then there's none". Once again, I was reminded of the place being a MOTEL.
I was not happy that there was not a single hanger (not even a wire hanger).
I will think twice before booking a MOTELagain!