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Opiniones sobre São Rafael Holidays

4 out of 5
São Rafael Holidays
Urb. Sao Rafael Lote 26 Fase II, Albufeira

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 111 de 178 opiniones" "
Evaluación: 8 - Bueno. 50 de 178 opiniones" "
Evaluación: 6 - Aceptable. 7 de 178 opiniones" "
Evaluación: 4 - Mediocre. 8 de 178 opiniones" "
Evaluación: 2 - Terrible. 2 de 178 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El entorno es excelente. La atencion es buena y la limpieza es adecuada
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Lucia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2019

10/10 Excelente

Maria del Carmen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Apartamento con múltiples servicios. Bien condicionada la cocina. Se disfruta mucho del jardín. Espacioso, luminoso, y buena limpieza. Lo único que cambiaría serían las almohadas, demasiado blandas. Recomendaría este lugar por su cercanía a las playas y buen estado.

10/10 Excelente

Miguel Angel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel bonito y romántico. con servicio excelente.
Hotel, muy nuevo, con un desayuno excelente, con zumos y productos todos naturales, en un lugar tranquilo, luminoso con bonita piscina y instalaciones. Si me vuelvo a hospedar en la zona de Albufeira o a zonas cercana REPETIRIA.

8/10 Bueno

Damian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
muy agradable lugar recomendable

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelentes vacaciones
Volveremos

10/10 Excelente

debbie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a wonderful property. The staff was friendly. It one wants to be near the action, then this isn't the place. This place is for a wonderful chill vacation. However, there are BOLT rides that can cheaply take one to the hot spots.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Sebastian

Viajó con su familia
Le gustó: Limpieza, personal y atención
Lot of space and nice, big terace on the second floor, the assembling of the kitchen interior could be improved.
Se hospedó 7 noches en febrero de 2024

10/10 Excelente

Ben

Se hospedó 5 noches en octubre de 2023

10/10 Excelente

Renate

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

John

Viajó con su familia
Le gustó: Limpieza, personal y atención
The area was lovely and it was close to a nice beach. The villa was spacious. The private pool was a bonus but we had to let management/maintenance know that the pool ladder was broken upon our arrival, so hopefully they will address that before the next visitors stay in the unit.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Willard

Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

lily, LOS ANGELES

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is located in a very convenient area. You can walk to a few 5 star rated restaurants and even a local beach. No more than 10 min walk to any location. It feels very safe to walk at night, we really enjoyed that. Prepare to hear a lot of instructions with a map when you arrive to get to your hotel room and they don't assist with luggage. Although the hotel is located on a very beautiful and large piece of property the rooms are not up to date. The wifi is very spotty. We had a leak in the bathroom that left a big puddle on the floor our whole stay because nobody came to fix it even though they told us someone would come. This was very upsetting because nobody came to clean the room either so we were left with limited towels which we used for the puddle. These are things you do not want to deal with after a whole day of traveling. I really wanted to love this place but they have a lot of fixing to do. Staff was friendly.

10/10 Excelente

Maggie

Se hospedó 5 noches en agosto de 2023

6/10 Aceptable

Vernon

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Clean but not well maintained. Walls and woodwork scuffed, sliding doors damaged, cable inoperable, poor lighting in kitchen. Expedia advertised as no children however screaming child next door was allowed. Rating of 5 star totally is way off the mark. For the price look elsewhere.
Se hospedó 4 noches en mayo de 2023
Respuesta de São Rafael Holidays Management el 6 jun. 2023
Dear Mr. Vernon,Firstly we would like to thank you for your visit and for sharing your experience. All the opinions are very important to us so we can improve our services.Regarding the situation of child acceptance, we would like to inform you that our unit is not exclusively for adults, in all our accommodations (Villas, Apartments and GuestHouse) children are welcome.We regret the fact that your stay did not meet your expectations.We thank you once again for your feedback and please note that we will take some actions to improve our service.Kind Regards,

10/10 Excelente

Jonathan

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Ken

Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Shaunna

8/10 Bueno

jean-marc

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Grands espaces, vie à 5 tout à fait agréable Mobiliers de qualité Arrivée directe depuis le garage dans la villa très pratique
Se hospedó 6 noches en febrero de 2023
Respuesta de São Rafael Holidays Management el 13 abr. 2023
Dear Mr. Jean-Marc,Thank you for taking the time to leave your comment, it is very important to us.We are very pleased that you enjoyed your stay and the positive points mentioned in your comment.We hope to see you again in our facilities.Kindest Regards,São Rafael Holidays Management

6/10 Aceptable

Carissa

Viajó con su familia
Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
We stayed in a villa that was walking distance from two beautiful beaches. You will definitely need a car to get around, as this is outside the city center. The villa was nice, but felt like it had just been built and finished in a hurry. The upstairs bidet didn’t work, the downstairs sink was not caulked together, the closets didn’t close, and there were large scrapes on the walls and no decorations. There were also plastic mattress protectors on the beds, which seemed odd for a luxury hotel. There was also tons of noise with construction of villas next door and the walls are paper-thin, so you can hear your neighbors. Having a full kitchen and washer/dryer was very nice. The property, including the pool, was very nice and felt secure. The lady at the front desk was not at all welcoming and seemed unhappy to be there. I highly recommend the location, but would not stay at this property in the future.
Se hospedó 4 noches en octubre de 2022

10/10 Excelente

Gabriel

Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

Catherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
We really enjoyed the studio private villa. The studio was clean and spacious. The pool was awesome! But the cushions outside were in bad condition, ripped and stained, was not impressed. Parking was easy and convinient
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Maximilian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Einfaches Check-In, freundlicher Service, saubere und schöne Zimmer. Die Gegend in São Rafael ist ruhig und hat einen sehr schönen Strand, zum shoppen und ausgehen muss man allerdings nach Albufeira fahren.
Se hospedó 4 noches en agosto de 2022

6/10 Aceptable

Stephanie

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property definitely isn’t a 4 star by North American standards (I understand this isnt North America). It seems like more of a hostel to me. I stayed in the Superior double room with Sea view. Perhaps the villas and apartment styles are nicer; hence the better reviews? I saw the conflicting reviews when booking and decided to give it a chance with hopes it wouldnt have been so bad. Pictures were consistent with the room. The location is great, close to two nice beaches and away from the chaos of the old town of Albufeira. The staff are nice but don’t expect anything over the top/ them to go above or beyond in terms of service. Breakfast is generic with very basic breakfast offerings - fruit, cereal, bread, eggs, bacon, coffee, tea. The property could benefit from a little more attention to detail. Common areas seem clean and modern. However, I thought my room could have benefitted from a little extra cleaning, especially in the bathroom. The walls need painting, the shower walls could do with some scrubbing (with bleach) and the baseboards need dusting. Overall the room was comfortable. If you’re looking somewhere to sleep and don’t care about the extra details then consider this property because the area is nice. If you’re looking for a higher level of experience consider elsewhere.
Se hospedó 4 noches en julio de 2022
Respuesta de Ana Loureiro, Director at São Rafael Holidays el 18 jul. 2022
Dear Mrs. Stephanie, First of all, let us thank you for choosing São Rafael Holidays and for sharing with us your feedback. We wish you have had the experience that you had in mind and hoped to. Please know that we work everyday to provide our guests’ the best stay possible. Our service at São Rafael Holidays, including our breakfast, a continental breakfast, is meant to be coherent with our category of local accommodation. We are sorry that we were not able to meet your expectations in this sense. It was a pleasure welcoming you at São Rafael Holidays. Kindest regards,

10/10 Excelente

barry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing villa, will definitely return and would highly recommend
Se hospedó 5 noches en junio de 2022
Respuesta de Ana Loureiro, Director at São Rafael Holidays el 18 jul. 2022
Dear Mr. Barry, Thank you so much for sharing your review regarding your stay at São Rafael Holidays. We are glad to know that it was a good one, and that we were able to meet your expectations. It was a pleasure welcoming at São Rafael Holidays, and hope to see you again! Kindest regards,

10/10 Excelente

Debora

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muito bom, recomendo
Excelente estadia, quarto confortável, banheiro limpo e novinho, localização maravilhosa, pertinho da Praia de São Rafael que é muito boa! Café da manhã muito bom também, além do staff ser extremamente simpático.
Se hospedó 2 noches en junio de 2022
Respuesta de Ana Loureiro, Diretora São Rafael Holidays el 12 jul. 2022
Cara Srª Débora, Muito obrigada por partilhar connosco o seu comentário e experiência em São Rafael Holidays. É com muito gosto que lemos e agradecemos as suas simpáticas palavras! É extremamente gratificante saber que fomos capazes de ir ao encontro das expectativas dos nossos clientes. Foi um prazer recebê-la, e esperamos que até breve! Melhores Cumprimentos, Ana Loureiro, Diretora São Rafael Holidays

8/10 Bueno

G

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff gentil , a cama de casal era na verdade 2 camas de solteiro unidas..com isso havia uma "fenda" no meio da cama.. O Hotel nao possui estacionamento, na alta temporada e dificil achar vagas..
Se hospedó 4 noches en junio de 2022
Respuesta de Ana Loureiro el 27 jun. 2022
Dear Mr. Guilhrme Nahas, We appreciate your preference for São Rafael Villas, Apartments & Guesthouse and the time spent leaving your comments. The opinions of our guests are important, as they contribute to the constant improvement of our services so that the aspects mentioned deserved the best attention and will be forwarded to those responsible. We hope to be able to receive you again soon. Best regards,

8/10 Bueno

Jakub

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, villa was great, for the last few days had noisy neighbours and in these buildings sound carries a lot
Se hospedó 13 noches en mayo de 2022
Respuesta de Ana Loureiro el 27 jun. 2022
Dear Mr.Jakub, We appreciate your preference for São Rafael Villas, Apartments & Guesthouse and the time spent leaving your comments. The opinions of our guests are important, as they contribute to the constant improvement of our services so that the aspects mentioned deserved the best attention and will be forwarded to those responsible. We hope to be able to receive you again soon. Best regards,

10/10 Excelente

Naela

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 8 noches en mayo de 2022

10/10 Excelente

Josephine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A beautiful place to stay clean with wonderful staff thanks for having us
Se hospedó 3 noches en mayo de 2022
Respuesta de Ana Loureiro el 27 jun. 2022
Dear Mrs. Josephine, We appreciate your preference for São Rafael Villas, Apartments & Guesthouse and the time spent leaving your review. We were very pleased to hear that the experience was to your liking. We hope to be able to receive you again soon. Best regards,

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Très bien
Séjour professionnel. L'équipe a bien voulu avancer un peu le début de service pour nous permettre de profiter du petit-déjeuner avant notre rendez-vous.
Se hospedó 4 noches en abril de 2022

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fint hotell nærme stranden. Leilighetene holder fin stand, men kjøkkenet er dårlig utstyrt.
Se hospedó 5 noches en abril de 2022

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great service! Everyone made sure we had a nice stay. We arrived late at night and checking in was fast and efficient. Communication was great! Highly recommend this place!
Se hospedó 2 noches en febrero de 2022
Respuesta de Ana Loureiro el 1 mar. 2022
Dear Mrs.Jessica, We appreciate your preference for São Rafael Villas, Apartments & Guesthouse and the time spent leaving your review. We were very pleased to hear that the experience was to your liking. We hope to be able to receive you again soon. Best regards,

10/10 Excelente

Maria Helena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2022
Respuesta de Ana Loureiro el 21 feb. 2022
Cara Sra. Maria Helena, Agradecemos a preferência pelo São Rafael Villas, Apartamentos & Guesthouse e o tempo despendido a deixar a sua opinião, a qual é importante para nós.

10/10 Excelente

Danny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great service
Wonderful staff in a quiet location. Staff was able to accommodate a late check in and packed us a breakfast for an early checkout. Bed is not the most comfortable but we had a wonderful 2 night stay.
Se hospedó 2 noches en enero de 2022
Respuesta de Ana Loureiro el 21 feb. 2022
Dear Mr. Danny, We appreciate your preference for São Rafael Villas, Apartments & Guesthouse and the time spent leaving your review. We were very pleased to hear that the experience was to your liking. We hope to be able to receive you again soon. Best regards,

8/10 Bueno

Alfred

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ruhiges komfortables Apartment n. SAO RAFAEL Bucht
Gefallen hat uns: · Ruhig und mit Gartenterrase vorne dran, hell und sonnig, gute Lage nicht allzuweit von einer schönen Bucht der Algarve, Parkplatz an der Strasse vor der Anlage, sehr gut ausgestattetes Apartment, Möglichkeit den Pool der Anlage zu nutzen, Rezeption fragte auch nach ob etwas fehlt, einmal kam Apartmentservice während des 5-tägigen Aufenthalts Nicht gefallen hat uns: · Schlafräume können im November nachts doch schon recht kalt werden, gleiches fürs Bad und WC, über die AC kann zwar geheizt werden, was aber nicht die beste Lösung ist wegen des Geräusches, einige kleinere Dinge im Apartment bedürfen einer Reparatur, Rezeption wurde dazu informiert und wollte sich darum kümmern.
Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

Fabien

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en octubre de 2021
Respuesta de Edy el 14 nov. 2021
Hello Mr. Fabien, Thank you for your observation, we will continue to improve to give the guest best experience. Best regards, Edmir Semedo

4/10 Mediocre

Louisa

Viajó en grupo
Le gustó: Limpieza
Se hospedó 3 noches en octubre de 2021
Respuesta de Edy el 14 nov. 2021
Hello Mrs. Louisa, Thank you for your message, we are hope you like your holidays with us. Best Regards, Edmir Semedo

8/10 Bueno

Alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
São Rafael Apartments- Albufeira
Boa experiência de 5 noites no São Rafael Apartments. Muito silencioso, bom banho com café da manhã simples mas ok.
Se hospedó 5 noches en octubre de 2021
Respuesta de São Rafael Guesthouse el 31 oct. 2021
Estimado Sr. Alex, Esperemos que tenha gostado da sua estadia no São Rafael Villas Apartments & Guesthouse. Muito obrigado pela sua preferência e comentário, contamos em vê-lo brevemente nas próximas férias. Melhores cumprimentos, Edmir Semedo

10/10 Excelente

Baumann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Joao

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Execelente para férias de sol e mar!
A zona do alojamento e a infraestruturas das Vilas são extraordinárias. Infelizmente não gostamos do atendimento no momento do check in, o colaborador estava claramente muito pouco preparado para a função e mostrou desinteresse perante os pedidos, entramos também em contacto com a recepção para submeter alguns pedidos e sentimos algum desleixo e preocupação. Atendimento a melhorar.
Se hospedó 3 noches en junio de 2021

10/10 Excelente

Anonym

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Die Villa ist in der Nähe einer wundervollen Badebucht. Sie ist sehr sauber und auch bei 5 Personen herrscht kein Platzmangel.
Se hospedó 7 noches en octubre de 2020

10/10 Excelente

Nigel

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Location location location
We have always visited São Rafael beach in the past so to stay so close to it in such beautiful accommodation was a real treat. Literally a few minutes walk away you have the choice of two wonderful beaches and there are also two pools to choose from. The pool at the villas is small but beautiful especially in the morning. In the late afternoon the pool at the nearby GuestHouse gets the sun and is more spacious. Our 3 bedroom villa was very spacious and had an amazing balcony where we had breakfast every day. The day bed is also a cool feature and we were tempted to sleep out under the stars on it but never got around to it sadly. Apolonia supermarket is about 6 or 7 minutes drive away and has all the groceries you'd need. Margen Sul restaurant is a short walk away and has excellent food...also cater well for children. All in all a great stay and would return in a heartbeat ❤️
Se hospedó 10 noches en septiembre de 2020

10/10 Excelente

olivier

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent rapport qualité prix
Tout c'est très bien passé
Se hospedó 2 noches en agosto de 2020
Respuesta de The Management el 29 ago. 2020
Dear Guest, Thank you so much for sharing your experience at São Rafael Villas, Apartments & Guesthouse. We are very pleased that you had an enjoyable stay with us. Thank you for your comments regarding the quality and price of our accommodations. We certainly hope that your traveling plans can bring you back to the Algarve in the nearest future. Best Regards, The Management

4/10 Mediocre

Morgan

Le gustó: Limpieza, comodidad de la habitación
We liked the room however the staffs did not communicate well. The day before check out, I’ve spoken with the night shift receptionist, and he allowed us do the late check out at 12:30pm but then the morning shift forced us return the room on time. The reason is the next guests heading to hotel so they need to have enough time prepare the room. Well I believe if they really have next guests check in on the same day as my check out, the night shift staff would tell me about this and reject my request.
Se hospedó 1 noche en junio de 2020
Respuesta de Ana Isa Figueiredo/Manuela Trigo el 30 jun. 2020
Dear Morgan, Thank you so much for your comment. In regards to the late check-out, as you may understand, we receive reservations constantly. On the morning of your check-out there was a new reservation for your room. Unfortunately we were not able to offer you a late check-out. Thanking you so much for your understanding. Wishing you the very best. Kind Regards, The Management of São Rafael Villas, Apartments & Guesthouse

10/10 Excelente

António

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Excelente escolha!
Um apartamento óptimo para uma família de cinco elementos! Três quartos, três casas de banho (uma delas de serviço), espaçoso, bem mobilado, com gosto e com todos os utensílios necessários para uma excelente estadia. Praia relativamente próxima e uma piscina não muito grande mas quanto baste para um mergulho no início e/ou final do dia. Para a perfeição só é necessário exterminar o formigueiro. Regresso garantido!
Se hospedó 1 noche en junio de 2020
Respuesta de Ana Figueiredo/Manuela Trigo el 23 jun. 2020
Exmo. Sr. António, Em primeiro lugar agradecemos o tempo dispendido a dar-nos o seu feedback. Ficamos muito felizes que tenha gostado da sua estadia nas nossas Villas Superiores e da localização. Relativamente às formigas, anotamos também o seu comentário para resolvermos o problema. Esperamos vê-lo muito em breve novamente! Obrigada. Atentamente, A Direção do São Rafael Villas, Apartments & Guesthouse

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios
Great place to spend your holidays. We had a wonderful Premium Villa with private pool. It was a really beautiful house and we enjoyed every second of our stay. The staff was also really kind and the cleaning service was really comfortable. We will definitely come back. Thank you for everything.
Se hospedó 7 noches en febrero de 2020

10/10 Excelente

DANIEL T

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic place for families.
Our best vacations in years! Lost of space, comfortable beds, great amenities. Only minor complaint is that the internet is very slow. So don't plan to do Netflix. However, there were several English TV options for movies and other shows.
Se hospedó 7 noches en diciembre de 2019

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a beautiful location, the staff were amazing especially the receptionist with lovely curly red hair. So friendly and accommodating
Se hospedó 4 noches en diciembre de 2019