Playa

Opiniones sobre Quest Wollongong

4 out of 5
Quest Wollongong
59-61 Kembla Street, Wollongong, NSW

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 181 de 370 opiniones" "
Evaluación: 8 - Bueno. 145 de 370 opiniones" "
Evaluación: 6 - Aceptable. 29 de 370 opiniones" "
Evaluación: 4 - Mediocre. 12 de 370 opiniones" "
Evaluación: 2 - Terrible. 3 de 370 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Pip

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room had lots of amenities, even a washing machine and dryer. It was roomy and clean. A although the location was great, it was quite noisy, combined with the firm mattress I found it quite difficult to sleep
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations Team el 14 mar. 2024
Thank you for your review Pip.We are pleased you had a great stay and look forward to having you stay with us again soon.

10/10 Excelente

Alaa

Le gustó: Limpieza, estado de la propiedad e instalaciones
pricey yet extremely convenient
Se hospedó 3 noches en febrero de 2024
Respuesta de Quest Wollongong el 4 mar. 2024
Thank you for your review Alaa.We are pleased you had a great stay.We hope to welcome you back again soon.

8/10 Bueno

Lon

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Quest Wollongong el 4 mar. 2024
Thank you for your review Lon.We are pleased you had a great stay.We hope to welcome you back again soon.

8/10 Bueno

Andrew

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Pleasant stay, staff were helpful, apartment was clean and comfortable.
Se hospedó 2 noches en julio de 2023
Respuesta de Quest Wollongong el 15 mar. 2024
Thanks Andrew

8/10 Bueno

Leah

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room was clean
Se hospedó 1 noche en febrero de 2023
Respuesta de Quest Wollongong el 15 mar. 2024
Thank you Leah

10/10 Excelente

James

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
Location, value and service was excellent
Se hospedó 1 noche en marzo de 2022
Respuesta de Quest Wollongong el 14 mar. 2022
Thank you for your 5/5 rating. We look forward to having you as our guest in the near future.

10/10 Excelente

David

Se hospedó 2 noches en febrero de 2022
Respuesta de Quest Wollongong el 14 mar. 2022
Thank you David for your 10/10 rating. We are pleased you had a great stay and hope to welcome you back to Quest Wollongong in the near future.

4/10 Mediocre

Laxmikant

Viajó con su familia
Le gustó: Limpieza, servicios
My booking was for one king bed and two single bed, the hotel said they had received a booking for two king beds and could not change as the hotel was booked out. It caused a bit of inconvenience. Please ensure this does not happen in future.
Se hospedó 1 noche en enero de 2022
Respuesta de Quest Wollongong el 14 feb. 2022
Hi Laxmikant It is disappointing to read your comments. All bedding requests are requests only and sometimes your preference cannot be accommodated. We apologise that this impacted your stay.

10/10 Excelente

carlo

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Some equipment problems but they were quickly replaced
Se hospedó 4 noches en enero de 2022
Respuesta de Quest Wollongong el 14 feb. 2022
Thank you for your review. We are pleased you issues were rectified and you had an enjoyable stay.

10/10 Excelente

Kylie

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Set up of the room. Great service 👍
Se hospedó 1 noche en noviembre de 2021
Respuesta de Quest Wollongong el 29 nov. 2021
Thanks Kylie. We are glad you had a great stay and hope your son had a great performance.

4/10 Mediocre

Wei Lun

Viajó por negocios
No le gustó: Comodidad de la habitación
Not the best
No air conditioning in rooms. Only fans. Room was facing the main road traffic light and can hear the beeping sound all Nigh even with window closed.Not a comfortable room.
Se hospedó 4 noches en septiembre de 2021
Respuesta de Quest el 27 oct. 2021
Thank you for your review. We clearly state that there is no air-conditioning in the bedrooms, only living areas on the website. We are sorry to hear you experienced some noise however as we are a CBD property unfortunately we cannot control the noise from outside the building.

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
It was a pleasant stay. Nice, clean and spacious room. Friendly staff and on site parking.
Se hospedó 2 noches en junio de 2021
Respuesta de Quest Wollongong el 24 jun. 2021
Thank you. We look forward to having you stay with us again in the near future.

6/10 Aceptable

Bianca

Viajó en grupo
Hotel is run down and tired
Property felt tired and run down. The heater turned off after half an hour so we were freezing at night, and the showers ran out of hot water 5 mins in. Our room smelt quite damp and stale. Grout in bathroom mouldy. Hotel is in a great location, and the reception staff were lovely so unfortunate about the condition of it. Not worth the price.
Se hospedó 2 noches en junio de 2021
Respuesta de Quest Wollonogng el 15 jun. 2021
Thank you for your review Bianca.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en abril de 2021
Respuesta de Quest Wollongong el 11 may. 2021
Thank you for your 5/5 rating. We look forward to having you stay with us again in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Quest Wollongong el 5 may. 2021
Thank you for your 5/5 review. We look forward to having you stay with us again in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2021
Respuesta de Quest Wollongong el 5 may. 2021
Thank you for your star rating. We look forward to having you stay with us again in the near future.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Reception staff were lovely. Shower needs some improvement.
Se hospedó 2 noches en marzo de 2021
Respuesta de Quest Wollongong el 26 mar. 2021
Thank you Anonymous.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2021
Respuesta de Quest Wollongong el 3 mar. 2021
Thanks, we are glad you had a great stay and look forward to having you stay with us again.

8/10 Bueno

Michael

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021
Respuesta de Reservations Team el 16 feb. 2021
Thank you

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2021
Respuesta de Quest Wollongong el 22 feb. 2021
Thank you for your rating. We look forward to having you stay with us again in the near future.

10/10 Excelente

Narelle

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Great location. Central to everything.
Se hospedó 1 noche en febrero de 2021
Respuesta de Quest Wollongong el 7 feb. 2021
Thank you for your feedback Narelle. We look forward to having you stay with us again.

10/10 Excelente

Christopher

Le gustó: Limpieza, comodidad de la habitación
Spacious apartment - clean and tidy - comfortable bed - all necessary kitchen ware and quiet aircon for the warmer days. Handy to walk everywhere downtown and to beach.
Se hospedó 2 noches en enero de 2021
Respuesta de Quest Wollongong el 7 feb. 2021
Thank you for your review Christopher. We look forward to having you stay with us again in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2021
Respuesta de Quest Wollongong el 11 ene. 2021
Thank you for your rating. We look forward to having you stay with us again in the near future.

2/10 Terrible

Cliente verificado

Viajó por negocios
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en noviembre de 2020
Respuesta de Hope Yu - Franchisee el 30 nov. 2020
Thank you for your review. It is disappointing that you wish to remain anonymous and have not given us an opportunity to respond to your issues. If you would like to discuss further please reach out.

10/10 Excelente

Caine, Newcastle

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
great value, very nice receptionist who helped me sort out parking when I arrived.
Se hospedó 3 noches en octubre de 2020
Respuesta de Hope Yu - Franchisee el 22 oct. 2020
Thanks for a great review Caine. We are pleased you had a great stay and look forward to having you stay again in the near future.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Perfect for families. The location is great and the apartment was very spacious.
Se hospedó 2 noches en octubre de 2020
Respuesta de Hope Yu- Franchisee el 22 oct. 2020
Thank you for your review. We are pleased you found our apartment in a great location and perfect for your family. We look forward to having you stay with us again.

10/10 Excelente

Danielle, Newcastle

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Perfect location. Very clean and spacious. Everything you need to enjoy a relaxing stay.
Se hospedó 1 noche en octubre de 2020
Respuesta de Reservations Team el 29 oct. 2020
Thank you for your 5/5 rating. We are pleased you had a great stay and look forward to having you stay with us again in the near future.

10/10 Excelente

PHILLIP

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en octubre de 2020
Respuesta de Reservations Team el 29 oct. 2020
Thank you for your 10/10 rating Phillip. We are pleased you had a great stay and look forward to having you stay with us again in the near future.

10/10 Excelente

Nic, Sydney

Viajó con su pareja
Le gustó: Limpieza
Super lovely & friendly check in. Rooms nice and clean. Great location & easy parking underneath. Will definitely stay again.
Se hospedó 2 noches en julio de 2020
Respuesta de Quest Wollongong el 14 jul. 2020
Thank you for your great review. We are pleased you had a great stay and look forward to having you stay with us again.

10/10 Excelente

Michelle

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Great Stay.
Great staff, clean, enjoyable stay. Great location.
Se hospedó 1 noche en julio de 2020
Respuesta de Quest Wollongong el 14 jul. 2020
Thank you for your review Michelle. We look forward to having you stay with us again in the near future.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2020
Respuesta de Quest Wollongong el 2 jul. 2020
Thank you for your 5/5 review. We look forward to having you stay with us again in the near future.

8/10 Bueno

Kim

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en junio de 2020
Respuesta de Quest Wollongong el 2 jul. 2020
Thank you for your 8/10 review. We look forward to having you stay with us again in the near future.

8/10 Bueno

Michelle, Sydney

Viajó con su familia
Le gustó: Limpieza
Good place to stay, nice and convenient to the shops and beach. The 2 bedroom apartment had everything we needed, an extra tv would have been good. The girls at the front desk are lovely and helpful.
Se hospedó 2 noches en junio de 2020
Respuesta de Quest Wollongong el 12 jun. 2020
Thank you for your review Michelle We are pleased you had a great stay and look forward to having you stay with us again in the near future.

10/10 Excelente

Damir

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en abril de 2020
Respuesta de Quest Wollongong el 14 abr. 2020
Thank you for your review. We look forward to welcoming you back this week.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location. Spacious apartment. Comfortable sofa. A great stay for one night or longer. We have been before and will book again. 😎
Se hospedó 1 noche en marzo de 2020
Respuesta de Quest Wollongong el 24 mar. 2020
Thank you for your review. We are pleased you had a great stay, found are apartments spacious and comfortable and ideally located. We look forward to welcoming you back to Quest Wollongong in the near future.

10/10 Excelente

Michael

Se hospedó 1 noche en marzo de 2020
Respuesta de Quest Wollongong el 30 abr. 2020
Thank you Michael. We look forward to having you stay with us again.

10/10 Excelente

Julie, Canberra

Viajó con su familia
Le gustó: Limpieza, servicios
Perfect location for our needs. One block from restaurants, two blocks from beach and WIN stadium. Two bedroom/bathroom apartment, able to open windows for fresh air, spacious and well appointed. Will certainly be returning.
Se hospedó 1 noche en marzo de 2020
Respuesta de Quest Wollongong el 10 mar. 2020
Thank you for your review. We are pleased you had a great stay and look forward to having you stay with us again in the near future.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Didn’t like that the address took us to a completely different suburb.
Se hospedó 2 noches en marzo de 2020
Respuesta de Quest Wollongong el 8 mar. 2020
Thank you

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great city location - close to everything we needed. Apartment well appointed and spacious. Parking easy. Mostly quiet even though it was O week at Uni.
Se hospedó 2 noches en febrero de 2020
Respuesta de Quest Wollongong el 24 mar. 2020
Thank you for your review. We are pleased you had a great stay and look forward to welcoming you back to Quest Wollongong in the near future.

8/10 Bueno

jongkyung

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2020
Respuesta de Quest Wollongong el 5 mar. 2020
Thank you We look forward to having you stay with us again in the near future.

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked how close it was to many things such as the beach and the local centre.
Se hospedó 3 noches en febrero de 2020
Respuesta de Quest Wollongong el 5 mar. 2020
Thank you.

8/10 Bueno

Arini C

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
dekat pusat kota
Lokasi dekat dengan pusat kota, ruangan bersih
Se hospedó 3 noches en febrero de 2020
Respuesta de Quest Wollongong el 5 mar. 2020
Thank you for your feedback. We hope you will consider Quest Wollongong when next in our area.

4/10 Mediocre

Anon, Dubbo

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Close proximity to everything. Easy walk to beach and shopping centre. Access to restaurants and coffee shops. Room was not cleaned each day. Short of shampoo and other pieces. Too expensive for lack of inhouse amenities.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Quest Wollongong el 6 ene. 2020
Thank you for your review. Whilst housekeeping was not available on public holidays our reception was open and guests are more than welcome to ask for additional towels etc. This information is advised on arrival and prior to staying at the property. If you did not receive this information or failed to see the many signs posted around the property, we appologise.

8/10 Bueno

Damir

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overall a Good Stay
The room was really good but the TV was left over from last century. A bit disappointing as the rest of the room was fairly new. The toaster need replacing as it does everything but toast bread! We wasted 6 slices of bread to find the toaster was not fit for purpose.
Se hospedó 4 noches en diciembre de 2019
Respuesta de Quest Wollongong el 6 ene. 2020
Thank you for your review. We have passed your comments to our management team in relation to the TV and have replaced the toaster, thank you for bringing this to our attention.

8/10 Bueno

Nadine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019
Respuesta de Quest Wollongong el 6 ene. 2020
Thank you Nadine

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
There's nothing i didn't like happy with everything available
Se hospedó 1 noche en diciembre de 2019
Respuesta de Quest Wollongong el 9 dic. 2019
Thank you, we hope to see you again

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Were there to attend a family wedding, location great, eerything very handy, full kitchen was great. Staff very helpful, lost a key card and they replaced no probs at all Would like to have seen some moisturiser in the bathrooms supplied
Se hospedó 2 noches en octubre de 2019
Respuesta de Hope Yu Franchisee el 18 nov. 2019
Thank you for your great review. We are pleased you had a great stay and look forward to having you stay with again in the near future.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, secure parking, plenty of space in the apartment. Our stay was great for our family of 4.
Se hospedó 1 noche en octubre de 2019
Respuesta de Quest Wollongong el 28 oct. 2019
Thank you for your great review. We look forward to having you stay with us again.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We stayed in an apartment which faced onto the Main Street which was very noisy, in particular of a Saturday and Sunday night the noise would echo up from the street. Also, the wi- fi was down for 4 out of the 5 days we were there.
Se hospedó 5 noches en agosto de 2019
Respuesta de Quest Wollongong el 29 ago. 2019
Thank you for your review. Please accept our apologises for the internet issue. We had a Telstra fault on Friday and over the weekend. We are pleased to advise this has now been rectified. We thank you for your feedback and do hope to have you stay with us again in the near future.

8/10 Bueno

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Spacious, comfortable accom close to everything
The apartment had everything we needed for a comfortable stay, was spacious and in a great location that was an easy walk to lots of great coffee shops, restaurants and the beach. Would definitely recommend!
Se hospedó 2 noches en junio de 2019
Respuesta de Hope Yu - Franchisee el 3 jul. 2019
Thank you Amanda We look forward to having you stay with us again in the near future.