Minibar, caja de seguridad en la habitación y escritorio

Opiniones sobre Rydges Wellington

4.5 out of 5
Rydges Wellington
75 Featherston St, Wellington

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 442 de 1002 opiniones" "
Evaluación: 8 - Bueno. 329 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 147 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 55 de 1002 opiniones" "
Evaluación: 2 - Terrible. 29 de 1002 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Excelente restaurant, personal y servicio. Habitación limpia y buena vista a la ciudad.
Se hospedó 1 noche en noviembre de 2019
Respuesta de General Manager el 9 nov. 2019
Kia ora, Thanks so much for your 5 star rating. We're really happy to see that you found our restaurant, service and team to be excellent and your room to be clean with good views. Kindest regards Marcus

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2019
Respuesta de General Manager el 5 ago. 2019
Kia ora, thank for taking the time to leave a 4 out of 5 rating for Rydges Wellington. We are pleased to see that you had a positive stay experience with us. Kindest regards Marcus

10/10 Excelente

Mark Anthony, Auckland

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Though it was far from dining restaurants, still convenient as it is just nearby the central station. Also, it feels quite and safe around the area with a good sea side view!
Se hospedó 2 noches en marzo de 2024
Respuesta de Rydges Wellington Team el 27 mar. 2024
Hi Mark, Thank you for the 5/5! Its great to hear you enjoyed your stay with us, we look forward to welcoming you back again in the future.

2/10 Terrible

Ashish

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Dilapidated, stinky and rude staff. Don’t stay here.
Se hospedó 4 noches en marzo de 2024
Respuesta de Rydges Wellington Team el 25 mar. 2024
Kia Ora Ashish, Thank you for your review on your stay. It seems you feel we have dropped the ball on this occasion. Please feel free to contact us directly to further discuss the challenges with your stay.Kind Regards

6/10 Aceptable

Michele

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The word I would use is tired. I've stayed a few times.The public areas are nice, but our room seemed like everything in it was a bit subpar, and I paid for an ocean view. The aircon was old and noisy and the remote didnt work, I had to fix the chromecast myself as no-one knew how to do it, the shower was a bit black, and there were no coffee facilities, it just wasn't as nice. I think I'll try somewhere else next time.
Se hospedó 2 noches en marzo de 2024
Respuesta de Rydges Wellington Team el 25 mar. 2024
Kia Ora Michele,Thank you for taking the time to leave a review on your recent stay with us here. We are always happy to welcome back a regular guest. We do apologize as it seems we have dropped the ball on this occasion - please feel free to reach out on your next stay. Kind Regards

8/10 Bueno

Frank

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Optimale Lage und ein vernünftiger Hotelstandard im Vergleich mit Unterkünften die wesentlich besser bewertet werden aber vom Standard schlecht waren
Se hospedó 1 noche en marzo de 2024
Respuesta de Rydges Wellington Team el 24 mar. 2024
Thank you so much for your review Frank, we hope to welcome you back soon!

6/10 Aceptable

Kiley

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
No windows stuffy and hot in the room
Se hospedó 1 noche en marzo de 2024
Respuesta de Rydges Wellington Team el 24 mar. 2024
Hi Kiley,Thank you for your honest feedback, we hope to welcome you back soon for an improved stay.

10/10 Excelente

Anna

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was exceptional, could not fault a thing! Will definitely be back :-)
Se hospedó 1 noche en marzo de 2024
Respuesta de Rydges Wellington Team el 11 mar. 2024
Kia Ora Anna, Thank you for taking the time to leave a review on your recent stay with us. We are glad to see you have enjoyed everything about your time here! We will certainly be looking forward to welcoming you back next time. Kind Regards,

6/10 Aceptable

Ian

Viajó con su pareja
Le gustó: Limpieza, servicios
The Hotel was completely full. One of the lifts was out of action so you had to wait on average 10-15 minutes to get a lift down to the lobby. No stairs from Level 14 as an alternative so not very safe. With the hotel full there should have been more staff at reception and concierge were not around very much.
Se hospedó 2 noches en marzo de 2024
Respuesta de Rydges Wellington Team el 6 mar. 2024
Kia Ora Ian, Thank you for your review. We certainly have had a busy weekend or two with more live gigs coming to Wellington - it has been great to see! We are currently upgrading our lifts as you mentioned so that they will be extra efficient in the future. We do also have fire/emergency stairs to get down from all levels if you needed so they are perfectly safe. We will certainly pass on your feedback for future improvements, but we will look forward to welcoming you back another time. Kind Regards,

10/10 Excelente

Claudia

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location to harbor, ferry and downtown shopping.
Se hospedó 1 noche en marzo de 2024
Respuesta de Rydges Wellington Team el 6 mar. 2024
Kia Ora Claudia, Thank you for taking the time to leave a review on your recent stay. We are thrilled to see you have enjoyed everything, especially our convenient location. We will look forward to welcoming you back next time you are in the capital! Kind Regards

8/10 Bueno

Grant

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Rydges Wellington Team el 28 feb. 2024
Kia Ora and thank you for the review. We hope to see you again soon

2/10 Terrible

Craig

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Worst stay I’ve ever had and hope no one else chooses to stay here for the experience we had. Changed room twice due to the filthy state of the room. Nothing was done to the inconvenience of moving twice apart from a room on the other side of the hotel. Filthy and staff didn’t really care. The next day Housekeeping came at nearly 5pm and when we asked if they could come back in 10 minutes they said no, even though we asked it to be serviced at any time during the day. A manager said she would see what she could do but never heard from her. Avoid wasting 2 hours for a sub par clean room and go somewhere else.
Respuesta de Rydges Wellington Team el 28 feb. 2024
Kia Ora and thank you for the review and feedback. During your stay we did everything we could to provide you with a room you were happy with including showing you the rooms before moving so you could let us know of anything we could do to ensure your comfort and going through and re cleaning parts you had made note of, both times you had said they were good and we had provided drinks at the bar aswell due to the inconvenience of the first move. I've also passed on the feedback to our housekeeping about the time the room attendant came to the room to service. We hope you try us again in future for a more positive experience

10/10 Excelente

Lynnay

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was an amazing stay pools are great , staff is friendly and such a lovely hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Rydges Wellington Team el 26 feb. 2024
Kia Ora Lynnay, Thank you for taking the time to leave a review on your recent stay. We are glad to see you have enjoyed your stay, in particular our amenities and lovely staff. We will look forward to welcoming you back next time you are in the capital.Kind Regards,

10/10 Excelente

Victoria

Se hospedó 3 noches en febrero de 2024
Respuesta de Rydges Wellington Team el 24 mar. 2024
Kia Ora Victoria, Thank you for your review. We are so glad to see you have enjoyed your stay with us, and we will look forward to welcoming you back another time. Kind Regards,

10/10 Excelente

Arden

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and tidy, spacious rooms with all the amenities one would need
Se hospedó 2 noches en febrero de 2024
Respuesta de Rydges Wellington Team el 26 feb. 2024
Kia Ora Arden, Thank you for taking the time to leave a review. We are glad to see you have enjoyed your stay with us, in particular our comfy well stocked rooms. We will look forward to welcoming you back another time.Kind Regards,

10/10 Excelente

Noki, Sydney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean spacious and 5star
Se hospedó 3 noches en febrero de 2024
Respuesta de Rydges Wellington Team el 6 feb. 2024
Kia Ora Noki, Thank you kindly for taking the time to leave such a lovely review! We are glad to see you have enjoyed your stay with us and we will look forward to welcoming you back another time soon. Kind Regards

8/10 Bueno

Andrea

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its was a really lovely stay thank you and Wellington is so much nicer than Auckland!
Se hospedó 2 noches en febrero de 2024
Respuesta de Rydges Wellington Team el 6 feb. 2024
Kia Ora Andrea,Thank you for taking the time to leave a review. We are so glad to see that you have enjoyed your stay, and will certainly be looking forward to welcoming you back next time you are in the capital!Kind Regards,

6/10 Aceptable

Colin

Le gustó: Limpieza
No le gustó: Servicios
Bog standard 2star hotel. Food poor.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rydges Wellington Team el 4 feb. 2024
Kia Ora and thank you for the review and feedback. I've passed it onto our teams to see what we can do to improve

10/10 Excelente

N

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I go there for the pool,spa,gym facilities. Onsite restaurant when needed to be in the city.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rydges Wellington Team el 4 feb. 2024
Kia Ora and thank you for the review and feedback. We hope to see you again soon

10/10 Excelente

Wendy, Toronto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location…convenient to the waterfront.
Se hospedó 2 noches en enero de 2024
Respuesta de Rydges Wellington Team el 4 feb. 2024
Kia Ora and thank you for the review. We hope to see you again soon

6/10 Aceptable

Liz

Se hospedó 1 noche en febrero de 2024
Respuesta de Rydges Wellington Team el 24 mar. 2024
Kia Ora Liz,Thank you for taking the time to leave a review. We will hope to welcome you back another time. Kind Regards

8/10 Bueno

Margeaux

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 3 noches en enero de 2024
Respuesta de Rydges Wellington Team el 4 feb. 2024
Kia Ora and thank you for the review. We hope to see you again soon

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great central access to the city area and easy access to the ferry terminal
Se hospedó 2 noches en enero de 2024
Respuesta de Rydges Wellington Team el 4 feb. 2024
Kia Ora and thank you for the review and feedback. We hope to see you again soon

4/10 Mediocre

SHELLEY

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
Hotel customer service here is terrible. I paid extra for a harbor view room and booked 4 months out, but at checkin they had me in a city view. I said I’d prefer the view I paid EXTRA for, and they acted like I was being a jerk. They put us in a room that was an obstructed harbor view and were incredibly rude about it. The room was ok, nothing special. The only up side of this place is the bar staff who were so amazing and friendly. We LOVED them. Restaurant was also very good. I would not recommend staying here, as they up charge you crazy prices for views then don’t even give you the room you paid for, and on top of it treat you like a sack of crap.
Se hospedó 4 noches en enero de 2024
Respuesta de Rydges Wellington Team el 30 ene. 2024
Kia Ora Shelley, Thank you for sharing your experience, and we're truly sorry for the inconveniences you faced during your stay. Its disappointing to hear about the issues with your room category and the service that was provided. We hope you do try us again in the future for a more positive experience.

8/10 Bueno

Steven

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención
Was pleasant but needs an upgrade
Se hospedó 2 noches en enero de 2024
Respuesta de Rydges Wellington Team el 30 ene. 2024
Kia Ora and thank you for the review and feedback. We hope to see you again in future

4/10 Mediocre

Jessica

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Rydges Wellington Team el 30 ene. 2024
Kia Ora and thank you for the review. We hope to see you again in future

4/10 Mediocre

Yujia

Se hospedó 1 noche en enero de 2024
Respuesta de Rydges Wellington Team el 26 ene. 2024
Kia Ora and thank you for the review. We hope to see you again in future

2/10 Terrible

Ken

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Rydges Wellington Team el 15 ene. 2024
Kia Ora and thank you for the review. We hope to see you again soon

6/10 Aceptable

Tycho

Check in staff fairly unhelpful , with flexibility, and (short)(rude). Restaurant was good and staff were excellent.
Se hospedó 4 noches en enero de 2024
Respuesta de Rydges Wellington Team el 17 ene. 2024
Kia Ora Tycho,Thank you for taking the time to leave a review. We are glad to see you've enjoyed your time in our Portlander Bar! We do apologize that we have dropped the ball on the check in, this is not the normal standard that we strive for. We will certainly pass on your feedback for future improvement.We will hope to welcome you back another time.Kind Regards

4/10 Mediocre

Sheree

Se hospedó 1 noche en enero de 2024
Respuesta de Rydges Wellington Team el 15 ene. 2024
Kia Ora and thank you for the review. We hope to see you again soon

6/10 Aceptable

Indira

Le gustó: Personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de Rydges Wellington Team el 15 ene. 2024
Kia Ora and thank you for the review. We hope to see you again soon

10/10 Excelente

Patrick

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff, convenient location, quiet and tidy rooms
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 10 ene. 2024
Kia Ora Patrick, Thank you for taking the time to leave a review on your recent stay. We are thrilled to see you've enjoyed your stay, in particular our friendly team, clean rooms and helpful location. We will look forward to welcoming you back another time soon.Kind Regards

10/10 Excelente

Sharyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Rydges Wellington Team el 10 ene. 2024
Kia Ora Sharyn,Thank you for taking the time to leave a review. We are so glad to see you've had a lovely stay with us here, and we will look forward to welcoming you back another time. Kind Regards,

6/10 Aceptable

Tianyu

Se hospedó 1 noche en enero de 2024
Respuesta de Rydges Wellington Team el 10 ene. 2024
Kia Ora Tianyu, Thank you for leaving a review on your recent stay. We will look forward to welcoming you back next time.Kind Regards,

6/10 Aceptable

YANEZ

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Servicios
Se hospedó 2 noches en enero de 2024
Respuesta de Rydges Wellington Team el 10 ene. 2024
Kia Ora Yanez,Thank you for leaving a review. We are glad that you have enjoyed your stay with us. We will hope to welcome you back next time you are in the capital.Kind Regards

10/10 Excelente

Lori

Se hospedó 2 noches en enero de 2024
Respuesta de Rydges Wellington Team el 26 ene. 2024
Kia Ora and thank you for the review. We hope to see you again in future

8/10 Bueno

Vishal

Se hospedó 1 noche en enero de 2024
Respuesta de Rydges Wellington Team el 10 ene. 2024
Kia Ora Vishal, Thank you for your review. We are glad to see you have enjoyed your stay and we will look forward to welcoming you back another time.Kind Regards

10/10 Excelente

Babak

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The carpet was not as clean and the room air conditioning should have been better. The AC was leaking (or produced a lot of water due to humidity) and the carpet became wet. Wasn't a problem as long as shoes or slippers were used though.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 10 ene. 2024
Kia Ora Babak, Thank you for taking the time to leave a review on your recent stay. We are glad to see you enjoyed the majority of your stay and thank you for your feedback. We will pass this on to the relevant departments to look into for future improvements. We will look forward to welcoming you back another time!Kind Regards,

8/10 Bueno

Aleksandar, Hampton Park

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 7 ene. 2024
Kia Ora and thank you for the review! We hope to see you again in future

8/10 Bueno

Grant

Se hospedó 2 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 26 ene. 2024
Kia Ora and thank you for the review. We hope to see you again in future

2/10 Terrible

Juri

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The afternoon staff was extremely unfriendly. When we checked in and realised there’s no bathtub I went down to ask for a room with a tub. The other staff said there was a few available but we will have to downgrade, so I asked if we could take a look at the room. The other unfriendly woman who’s in charge was notified, then she said there’s NO ROOM AVAILABLE. The other staff pointed at the screen to show her there is, but she just brushed it off. We have a baby and it’s easier for us to have a bathtub but the downgrade was a big deal so I wanted to check out the room. Rejected. I asked Expedia for early check out with the change in date as it was a refund available stay that was booked for 5 whole nights (we requested to check out after first night) They talked with Rydges and they approved to check us out after TWO NIGHTS with no penalty. So we hurriedly pack our bags and checked out at 10am. Then Expedia contacts them and now they says it’s NO REFUND. Then another Expedia staff talked with them and we got back just 2 nights worth of money back… So Rydges went from NO PENALTY to taking 3 nights of our stay and even claiming for no refund. Really terrible experience especially with this lady starting with R. I’ve stayed in so many hotels and this behaviour is unacceptable. Breakfast was great which was included in our stay so gave a star for that.The room was super dirty too, I had a lint roller with me since the baby crawls on the carpeted floor, was full of HAIR
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Innes

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close enough to walk everywhere
Se hospedó 3 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 1 ene. 2024
Kia Ora Innes, Thank you for the great review! We hope to welcome you back again in the future.

10/10 Excelente

Asha

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 3 ene. 2024
Kia Ora and thank you for the review. We hope to see you again in future

8/10 Bueno

Janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The body wash was empty but apart from that everything was great.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 24 dic. 2023
Good afternoon Janice, Thank you for the great review! We hope to see you again in the future.

8/10 Bueno

Gareth

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 3 ene. 2024
Kia Ora and thank you for the review. We hope to see you again in future

10/10 Excelente

Kohei

Le gustó: Servicios
Awesome hotel. Definitely staying again
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rydges Wellington Team el 24 dic. 2023
Good afternoon Kohei, Thank you for the amazing feedback! We look forward to seeing you again.

10/10 Excelente

Lynette

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely service and rooms were awesome
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 24 dic. 2023
Good afternoon Lynette, It's great to hear you enjoyed your stay! We hope to welcome you again in the future.

10/10 Excelente

Jorge

Se hospedó 1 noche en diciembre de 2023
Respuesta de Rydges Wellington Team el 10 ene. 2024
Kia Ora Jorge,Thank you for leaving a review. We are glad to see that you have enjoyed your stay with us and we will certainly look forward to welcoming you back another time. Kind Regards

2/10 Terrible

Deborah

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Aircon loud and I thought was going to blow up. Room poorly maintained . When I stayed on another floor it was great so big difference. Changed rooms because smell in room from cooking
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 19 dic. 2023
Kia Ora Deborah, Thank you for your review. It is great to see that the next room was more comfortable for you, and we have passed on your feedback so that may use this in the future to improve. We will hope to welcome you back another time.Kind Regards

10/10 Excelente

Jorge

Se hospedó 4 noches en diciembre de 2023
Respuesta de Rydges Wellington Team el 7 ene. 2024
Kia Ora and thank you for the review! We hope to see you again in future