Caja de seguridad en la habitación y cortinas blackout

Opiniones sobre Song Hotel Sydney

3.5 out of 5
Song Hotel Sydney
5-11 Wentworth Avenue, Sydney, NSW

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 73 de 125 opiniones" "
Evaluación: 8 - Bueno. 33 de 125 opiniones" "
Evaluación: 6 - Aceptable. 11 de 125 opiniones" "
Evaluación: 4 - Mediocre. 3 de 125 opiniones" "
Evaluación: 2 - Terrible. 5 de 125 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not sure why people complaint before about the breakfast. They offered a great variety of food, and it was very good. I only paid 85 for a night on Sunday. It was value for money.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibrahim el 28 mar. 2024
Dear Jorge,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our breakfast offerings to be great with a wide variety of food, and that you found it to be a great value for your money.We appreciate your feedback and are glad that you enjoyed your stay, especially considering the affordable rate. It's always rewarding to hear when our guests feel they received excellent value for what they paid.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay!Warm RegardsIbrahim SaeedDuty Manager

10/10 Excelente

Jarryd Anthony

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thanks to the staff for making us welcome. Room was very clean and tidy. Would stay again. Thanks and keep up the good work
Se hospedó 2 noches en marzo de 2024
Respuesta de Ibrahim el 28 mar. 2024
Dear Jarryd Anthony,Thank you for your kind words! We're thrilled to hear that our staff made you feel welcome and that you found your room to be clean and tidy. It's wonderful to know that you had a positive experience with us and that you would choose to stay with us again.We truly appreciate your feedback and encouragement, and we'll certainly keep up the good work to ensure every guest experience is just as enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another excellent stay in the future!Warm RegardsIbrahim SaeedDuty Manager

8/10 Bueno

Collin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good spot close to bus and train stations, which was the most important thing to us. Only downside was the bar was always closed when we wanted to go there, not sure why.
Se hospedó 4 noches en marzo de 2024
Respuesta de Ibrahim el 28 mar. 2024
Dear Collin,Thank you for sharing your feedback with us. We're glad to hear that our convenient location near bus and train stations met your needs during your stay.We apologize for any inconvenience you experienced regarding the bar being closed when you wanted to visit. However, we are planning to open the doors for our Restaurant/Bar for everyday in coming few weeks onwards.Your comments are invaluable to us as we strive to continuously improve our services. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.Warm RegardsIbrahim SaeedDuty Manager

10/10 Excelente

Seoyeon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and convenience location!! Nice breakfast and clean room.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kerrie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything I would stay there again absolutely beautiful and so helpful 💖😊
Se hospedó 2 noches en marzo de 2024
Respuesta de Ibrahim el 28 mar. 2024
Dear Kerrie,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay with us. It's fantastic to know that you found our hotel absolutely beautiful and our staff so helpful.We truly appreciate your kind words and are delighted to hear that you would choose to stay with us again. We look forward to welcoming you back with open arms for another enjoyable stay! If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.Warm RegardsIbrahim SaeedDuty Manager

4/10 Mediocre

Gail

Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
the location was good. The room was the smallest I have ever seen. Hit my head on the TV on the wall at the foot of the bed when going to the tiny patio. There was no chair at all to sit in., just a tiny stool. Horrible room.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ibrahim el 28 mar. 2024
Dear Gail,Thank you for sharing your experience with us, and we sincerely apologize for the disappointment you encountered during your stay. It's regrettable to hear that the size of the room did not meet your expectations and that you encountered difficulties with the layout and amenities.We take your feedback seriously and will address these concerns with our team to ensure improvements are made, particularly in terms of room comfort and amenities.We understand the importance of providing a comfortable and enjoyable stay for all our guests, and we regret that we fell short of this during your visit.However, we do have larger rooms such as our Deluxe Rooms (Queen, King and Balcony).Please know that your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm RegardsIbrahim SaeedDuty Manager

4/10 Mediocre

soo nam

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
친환경적 호텔이라고하기에 너무 갖춰놓지않은 호텔. 이가격에 이 호텔을 주변친구에게 권하지않을듯. 아침식사는 너무 만족스러웠습니다
Se hospedó 2 noches en marzo de 2024
Respuesta de Ibrahim el 28 mar. 2024
Dear Soo Nam,Thank you for taking the time to provide your feedback. We're glad to hear that you found our breakfast satisfactory, but we're sorry to hear that other aspects of your stay did not meet your expectations.We strive to provide a comfortable and enjoyable experience for all our guests, and we're sorry to hear that you felt our eco-friendly hotel lacked facilities. We appreciate your input and will take it into consideration as we continue to improve our offerings.Warm RegardsIbrahim SaeedDuty Manager

8/10 Bueno

Katherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
spacious family room, with dining area and a sofa bed. Tidy and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibrahim el 28 mar. 2024
Dear Katherine,Thank you for your positive feedback! We're delighted to hear that you found our Corner Deluxe Room spacious and well-appointed, with amenities like a dining area and sofa bed to enhance your stay.Maintaining cleanliness and tidiness is a top priority for us, and we're glad to hear that this aspect of your experience met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future.Warm RegardsIbrahim SaeedDuty Manager

10/10 Excelente

Kari Nanne Guldbech

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. The room was clean, modern and well maintained. The variety at breakfast was excellent but above all the staff were incredibly friendly and helpful. Highly recommended.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

ben

Se hospedó 1 noche en marzo de 2024
Respuesta de Ibrahim el 28 mar. 2024
Dear Ben,Thank you for taking the time to rate your stay with us! We truly appreciate the perfect score and are delighted to hear that you had a wonderful experience. If you ever have any feedback or suggestions for us to further improve our services, please don't hesitate to reach out.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm RegardsIbrahim SaeedDuty Manager

10/10 Excelente

YOSHIE

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ホテルから徒歩で主要な観光地のほとんどを回れるので、シドニー観光にはうってつけのホテルだと思います。 夜は車の通りも少なく、ホテル周辺は静かでとても過ごしやすかったです。近くにはMuseum駅があり、空港から電車に乗ってホテルまで非常に楽にたどり着けました。 ホテルのアメニティには歯ブラシや歯磨き粉はありませんが、ストレートヘアアイロンが備え付けであったのは嬉しい驚きでした。 シドニー観光に来る方には、ぜひオススメしたいホテルです!
Se hospedó 10 noches en febrero de 2024

8/10 Bueno

Darren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Taku

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

Takeo

Se hospedó 2 noches en febrero de 2024
Respuesta de Ibrahim el 28 mar. 2024
Dear Takeo,Thank you for taking the time to rate your stay with us. We appreciate your feedback and strive to understand how we can improve to better meet our guests' expectations. If there are any specific areas where you feel we fell short during your stay, please feel free to reach out to us.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm RegardsIbrahim SaeedDuty Manager

10/10 Excelente

Rafaela

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
One of the breakfast workers was very arrogant, she spoke super loudly, there was nothing elegant about her. Very poor communication!!! I’m very disappointed. However, I loved the people at the reception, super friendly and good communication skills. The breakfast was ok.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Jeffrey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were friendly and efficient. Breakfast looked great but didn’t get a chance to try it since I had activities planned early in the day during my stay. Rooms were clean and tidy. The single bed room was bit small but manageable. Definitely would consider staying here again next time I visit. =)
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Joseph

Le gustó: Servicios
Location
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Jesse

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Thai and his associates made our stay wonderful. We came to celebrate my graduation and my husband's birthday. Song Hotel Sydney staff from the kitchen to housekeeping made our vacation the best for our very first visit to Australian.
Se hospedó 8 noches en febrero de 2024

8/10 Bueno

Barbara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Being a solo traveler, this hotel is in the most appropriate place for walking, catching the train, bus stops, restaurants about 10-15 min walk, coffee places near by… however restaurant has free breakfast brunch! Front staff was amazing, restaurant staff was incredible, the cleaning staff was just delightful! My overall experience was amazing to say the least!! Walked across the street to Hyde Park daily, walked to Queen’s Elizabeth - well a 15 min walk, but who minds walking when you feel comfortable in the area and the staff acknowledges you daily whether it is coming or going- oh so helpful! The reason for the 4 stars- they were remodeling, the water sound being heard is flushing toilets that were pretty loud however I heard they are correcting this, 4th floor with all the painted doors (theme room) was to be envied since I couldn’t get one but my room was quite comfortable on the 6th floor, small and cozy and not complaining at all! Solo travelers you will be impressed with comfort and safety!
Se hospedó 6 noches en febrero de 2024

10/10 Excelente

Kenneth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We enjoyed our stay.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

ruta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff members were great and took care of all questions or requests. Breakfast was provided and featured a wide variety of items in a pleasant setting. Bed was comfortable and linens were of high quality. It is situated adjacent to Hyde Park, a lovely area to walk around. Ongoing construction at the moment but it was managed as well as can be expected. I highly recommend Song Hotel.
Se hospedó 4 noches en febrero de 2024

6/10 Aceptable

corrine

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Gilles

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and compact unit. Location was great and the free breakfast was very good quality and a nice array/variety
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

natalie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast included, room clean and comfortable for a one night stay. Front desk staff were helpful/obliging. After checking out and having to spend time in the front entrance lobby area for more than an hour, if the air conditioning was on, it wasn't cooling the very humid environment. Will consider staying again.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Debra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
no comment
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Daisie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the quirky yellow cups and saucers!
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Spencer

Viajó con su pareja
Le gustó: Personal y atención
This was ideally situated to explore a lot of Sydney which was easily walkable. Trains and teams were nearby as well. The hotel is having a lot of work done, which they did warn us of prior to arrival. Although our room was on top of the work the disruption was minimal and not an issue at all. The hotel needs some TLC, which is underway and overall it was good experience
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Tori

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

YOUNGKUM

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kind staff was good.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Tasneem

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Neat and tidy. Perfect for an overnight stay
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Divina

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The hotel was close to everything, however, the room we were given was on the renovation side. The rooms beside us have wet paints. It was terrible. The staff who checked us in (Indian guy) whom I requested to get me a higher floor and city view, did not give my request. It was a terrible 4 night stay. The breakfast is good but its the same and no variety for the week we were there.
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Divina

No le gustó: Servicios, estado de la propiedad e instalaciones
I requested for a city view and did not get it. The staff lied to me( Indian guy). He put us in a room that’s being renovated. All our neighboring rooms have wet paint signs on their door. We liked the breakfast although it’s the same everyday.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

CECILE

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place in many ways, location, b/fast included, was given a quiet room as was my wish if possible, has a social consciousness.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Serena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good value for money.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Rhonda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to public transport. Complimentary breakfast was a good start to your day.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Sathya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Akari

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect. The staff were friendly and helpful and the breakfast was delicious. The location was great and we enjoyed Sydney to the full.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Marie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Agnes Filarca

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Raúl

Le gustó: Limpieza, personal y atención
Affordable ,centric, convenience
Se hospedó 1 noche en enero de 2024

8/10 Bueno

mick

Viajó en grupo
Great location and friendly service fantastic house keeping
Se hospedó 5 noches en enero de 2024

8/10 Bueno

Raul

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Dean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff and other people staying at the accommodation were very friendly. It was also in a very convenient location. The breakfast that was included in the price was awesome, we will definitely come back again.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Max

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, easy access to train stations. Very walkable to attractions. Great breakfast and value

10/10 Excelente

Keith

Viajó con su pareja
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Sean

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Newly renovated, great stay in Sydney. It's got everything you need for a solid stay. Property is fresh and clean, has a good breakfast and housekeeping daily. It's quiet and the staff are very helpful and friendly. Internet is good for video calls and fast connection. You can't beat the location for Hyde Park and Oxford Street access and it is very walkable to anywhere else in the CBD.
Se hospedó 7 noches en diciembre de 2023

10/10 Excelente

Maria Cruz

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great spot to stay for someone looking to check out Sydney.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Jeanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fantastic accomodation 👌 Clean and new Walk to everything Great buffet breakfast We will definitely be back ❤️
Se hospedó 1 noche en diciembre de 2023