Restaurante

Opiniones sobre PARKROYAL Darling Harbour, Sydney

4.5 out of 5
PARKROYAL Darling Harbour, Sydney
150 Day St, Sydney, NSW

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 603 de 1002 opiniones" "
Evaluación: 8 - Bueno. 253 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 91 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 32 de 1002 opiniones" "
Evaluación: 2 - Terrible. 23 de 1002 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

laura

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My second time here and im still happy with the service
Se hospedó 2 noches en junio de 2023
Respuesta de Jeroen M. General Manager el 4 jul. 2023
Dear Laura Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Kind regards,

10/10 Excelente

Gerardo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good stay, close to points of interest, very modern and clean. But they still haven't returned the 150 AUD for the guarantee. How can we manage it?
Se hospedó 3 noches en mayo de 2023
Respuesta de Jeroen M. General Manager el 22 jun. 2023
Dear Gerardo,Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour Sydney. It is great to hear that you enjoyed your experience with us on this occasion, especially our convenient location. The Pre-authorisation amount is normally released 10-30 days depending on your bank , however please contact us directly so we can assist with contacting the bank for immediate release. We appreciate your review, and we do look forward to hopefully welcoming you back to the hotel again in the future. Kind Regards

10/10 Excelente

Naveena

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient hotel to explore around the Darling Harbour area. A wee bit tricky to find if driving just due to the layout of the roads around it. We did get upgraded to a superior room which was much better than a standard room. Valet parking was handy - and possibly very popular as it was full by the evening, Would certainly stay here again.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Matt

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a great family evening staying at the Park Royal. Our stay was comfortable our queen room as described with a full shower and bath in the ensuite, parking by the valet was wonderful and efficient and room service was quick and friendly. check in and check out was also pleasant and efficient
Se hospedó 1 noche en abril de 2024
Respuesta de Jeroen M. General Manager el 22 abr. 2024
Dear Matt, Thank you for taking the time to share your experience of your recent family evening at PARKROYAL Darling Harbour.We are delighted to hear that you had a great stay with us and that your queen room was comfortable, meeting your expectations. It's fantastic that you found our valet parking service to be wonderful and efficient, providing you with convenience during your stay. We're also pleased to know that you enjoyed the quick and friendly service from our room service team.We appreciate your kind words regarding the efficiency of our check-in and check-out process. Ensuring a smooth and pleasant experience for our guests from arrival to departure is always a top priority for us.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future.Regards

8/10 Bueno

Ai ling

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect for everything around , Transport is very close, Chinatown is Walking distance
Se hospedó 4 noches en abril de 2024
Respuesta de Jeroen M. General Manager el 18 abr. 2024
Dear Ai Ling, Thank you for sharing your positive feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that our hotel's location suited your needs perfectly and that you found it convenient for exploring the surrounding attractions. It's great to know that the proximity to transport options and Chinatown made your stay even more enjoyable.We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.Regards

10/10 Excelente

sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was lovely
Se hospedó 1 noche en abril de 2024
Respuesta de Jeroen M. General Manager el 16 abr. 2024
Dear Sandra,Thank you for your brief but positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are glad to hear that you found your experience lovely. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Regards

10/10 Excelente

sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great could not fault them
Se hospedó 1 noche en abril de 2024
Respuesta de Jeroen M. General Manager el 16 abr. 2024
Dear Sarah, Thank you for your positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are thrilled to learn that you had a wonderful experience with us and that everything met your expectations. Your satisfaction is our top priority, and we are glad to have provided you with a faultless experience.We appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the future.Regards

10/10 Excelente

Vanessa

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I could not fault the Parkroyal. The breakfast was excellent. Every staff member was friendly and helpful. Several staff members went out of their way to assist. The rooms were well maintained, clean and well equipped. I would definitely stay there again.
Se hospedó 3 noches en abril de 2024
Respuesta de Jeroen M. General Manager el 16 abr. 2024
Dear Vanessa, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour.We are delighted to hear that you had an excellent stay with us and that you enjoyed our breakfast offerings and the service provided by our staff. It is our goal to ensure that every guest feels welcomed and valued during their stay.Your kind words motivate us to continue delivering exceptional service and maintaining our high standards. We look forward to welcoming you back for another enjoyable stay in the future.Regards

10/10 Excelente

April

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Beds and breakfast were amazing! I’d definitely stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Jeroen M. General Manager el 16 abr. 2024
Dear April, Thank you for your wonderful feedback about your recent stay at PARKROYAL Darling Harbour!We're delighted to hear that you found our beds comfortable and enjoyed our breakfast offerings. Providing a comfortable and relaxing experience for our guests is one of our top priorities, and we're glad we could exceed your expectations in this regard.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Regards

10/10 Excelente

Gabriele

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super schönes Hotel
Se hospedó 3 noches en abril de 2024
Respuesta de Jeroen M. General Manager el 16 abr. 2024
Dear Gabriele , Thank you for your feedback on your stay at PARKROYAL Darling Harbor!We are very pleased to hear that you enjoyed our hotel and that you were satisfied with your stay. We hope to welcome you back soon!Regards

10/10 Excelente

Varun

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Darling Harbor is just across the road.
Se hospedó 3 noches en abril de 2024
Respuesta de Jeroen M. General Manager el 16 abr. 2024
Dear Varun, Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour!We're pleased to hear that you found our location convenient, with Darling Harbour just across the road. Our proximity to this iconic area allows our guests to easily explore and enjoy all the attractions and activities it has to offer.We hope you had a memorable time exploring Darling Harbour and we look forward to welcoming you back for another enjoyable stay in the future.Regards

8/10 Bueno

Ruwan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great and friendly staff. Tucked away from the hustle and bustle yet central to it all.
Se hospedó 4 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 16 abr. 2024
Dear Ruwan, Thank you for sharing your positive feedback about your recent stay at PARKROYAL Darling Harbour!We are delighted to hear that you enjoyed the friendly service provided by our staff and found our location to be both central and peaceful. It's always our aim to ensure our guests have a comfortable and convenient experience, and we are glad to hear that we succeeded during your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Regards

6/10 Aceptable

Cheryl

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stayed in an executive suite and it was unremarkable. I expected more. The location is not ideal but if you can walk a few miles, you will be able to get to most tourist attractions and some dining areas.
Se hospedó 4 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 16 abr. 2024
Dear Cheryl, Thank you for sharing your feedback regarding your recent stay in one of our executive suites at PARKROYAL Darling Harbour. We apologise if your experience did not meet your expectations.We regret to learn that you found the suite to be unremarkable. Your comfort and satisfaction are of utmost importance to us, and we will certainly take your comments into consideration as we continuously strive to improve our offerings.Regarding the location, while we're glad to hear that you found it accessible to various attractions, we apologise if it was not ideal for your preferences. We appreciate your feedback on this matter.Should you choose to stay with us again, we would welcome the opportunity to ensure a more enjoyable experience for you.Regards

8/10 Bueno

wai kwan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
quiet & convenient area.staff are nice.
Se hospedó 3 noches en abril de 2024
Respuesta de Jeroen M. General Manager el 8 abr. 2024
Dear Wai Kwan,We sincerely appreciate you dedicating time to provide valuable feedback on your recent stay at PARKROYAL Darling Harbour. It brings us great joy to learn that you found our central location and the service delivered by our staff to be complementing of your stay.We do hope to host you again soon.Kind Regards,

8/10 Bueno

Alyss

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pros: 1. Bed and pillows are so comfy. 2. Room is spacious and smells good. 3. 8-10 minute walk to Town Hall Station. Cons: 1. Breakfast is good but the same everyday. If you'll stay for more than 3 days, do not avail breakfast when you book. 2. Don't look under the bed. Carpet is dirty. 3. Dental kit is only available upon request.
Se hospedó 6 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 8 abr. 2024
Dear Alyss,Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour Sydney. It is great to hear that you enjoyed your experience with us on this occasion, though it is disappointing to hear the feedback regarding the carpet in the room. These comments will be passed through to our housekeeping department to review. We appreciate your commends, and we do look forward to hopefully welcoming you back to the hotel again in the future.Kind Regards,

10/10 Excelente

Jessica

Se hospedó 1 noche en abril de 2024
Respuesta de Jeroen M. General Manager el 8 abr. 2024
Dear Antonia,Thank you for your great rating for your recent stay at PARKROYAL Darling Harbour. We are glad you enjoyed your stay and hope we can host you again in the near future.Kind Regards,

10/10 Excelente

Taylah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was very spacious. Bed was comfortable. Was able to check-in early and all the staff were friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeroen M. General Manager el 1 abr. 2024
Dear Taylah,Thank you for taking the time to review your recent visit. We are thrilled to know that you enjoyed your stay in our spacious rooms with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Kind Regards,

10/10 Excelente

Kerry

Le gustó: Personal y atención, estado de la propiedad e instalaciones
The front desk staff and bellman are very friendly, efficient and knowledgeable of area. Great location to walk everywhere
Se hospedó 4 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 1 abr. 2024
Dear Kerry,Thank you for your rating and feedback about your stay. We are glad you enjoyed your time with us, our great location and received the friendly service we are proud to provide.We hope to host you again soon.Kind Regards,

10/10 Excelente

behzad

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our recent stay, as visitors from Canada, was nothing short of amazing. Situated close to all the sightseeing spots, we found the location incredibly convenient. The staff's helpfulness exceeded our expectations, and the breakfast provided was both delicious and varied. Daily room service ensured our accommodations remained pristine. Despite a minor issue with the shower tap, the staff promptly upgraded our room, demonstrating their commitment to VIP treatment for all guests. For fellow Canadians planning a visit, we highly recommend this establishment for a memorable stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 1 abr. 2024
Dear Behzad,Thank you for taking the time to share your positive experience with us at PARKROYAL Darling Harbour. We are thrilled to hear that our staff provided exceptional service and made you feel welcomed and taken care of. Thank you for recommending us to others, we look forward to welcoming you again another time.Kind Regards,

10/10 Excelente

Stevie

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very happy with my stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 1 abr. 2024
Dear Stevie,Thank you for your 5 out of 5! We are glad that you were so happy with your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Nancy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Steve is a fabulous concierge! He was very helpful with getting rides and directions to walking areas. You have a gem in him.
Se hospedó 4 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 1 abr. 2024
Dear NancyThank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Your kind words will certainly be passed on to Steve. He will be glad to know you had a great stay.We hope to see you again very soon.Kind Regards,

10/10 Excelente

Johnson

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to city center
Se hospedó 3 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 26 mar. 2024
Dear Johnson,Thank you for your rating of your recent stay at PARKROYAL Darling Harbour and that you enjoyed your time with us. We hope to continue create memorable experiences for your moving forward.

10/10 Excelente

Matthew, ADELAIDE

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is central to most attractions and is within walking distance of them.
Se hospedó 4 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 26 mar. 2024
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We hope to see you again very soon.Kind Regards,

8/10 Bueno

Alexander

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Nice people!
Se hospedó 3 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 27 mar. 2024
Dear Alexander,Thank you for choosing PARKROYAL Darling Harbour and your kind words about our people. Our team is proud to provide great customer service and we are glad that you felt well with us during your stay.We hope to welcome you back again soon.Kind Regards,

8/10 Bueno

Emiko

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
シドニーの中心部でタウンホールの駅に近く、ダーリングハーバーや中華街には歩いて行けます。地下鉄、バス、ライトレールに乗ればどこにでも行けるので、観光もしやすいです。 周りはコンビニやスーパーがあり便利です。 ホテル内は清潔で気持ちよく過ごせました。スタッフも新設に対応してくれます。 シャワーがレインシャワーでウォシュレットはありません。
Se hospedó 3 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 18 mar. 2024
Dear Emiko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our location close to local hubs, shops and transport options. We hope to see you again very soon.Sincerely,

10/10 Excelente

HUIMIN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Tour picked up place.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 18 mar. 2024
Dear HUIMIN,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We are a central point for many tours, making it very easy for our guests.We hope to see you again very soon.Sincerely,

10/10 Excelente

Natarajan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very courteous staff ! Good sized rooms and convenient location !!
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Diana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was lovely. However, the coffee we ordered at breakfast took too long.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 10 mar. 2024
Dear Diana, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel lovely. However, we apologise for the delay you experienced with the coffee service during breakfast. Your satisfaction is important to us, and we regret any inconvenience this may have caused.Rest assured, we will review our breakfast service procedures to ensure that orders are fulfilled promptly in the future. Your feedback helps us identify areas for improvement, and we appreciate your patience and understanding.We hope to have the opportunity to welcome you back for another enjoyable stay.Regards Jeroen M, General Manager

8/10 Bueno

TAKEDA

Le gustó: Limpieza
Se hospedó 4 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 18 mar. 2024
Dear TAKEDA,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excelente

Mohsen

Se hospedó 3 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 1 abr. 2024
Dear Mohsen,Thank you for choosing PARKROYAL Darling Harbour and for your rating! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

Anne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a very enjoyable stay. Check in was a breeze and we even arrived before noon. We were ushered directly to the check in desk and we were given an early check in with no issue. At first we didn't realize how perfectly located the hotel is because it seemed to be surrounded by highway but it is in a great area and just minutes walk from all the restaurants and shops of darling harbour. We walked everywhere and took the bus and ferries.The breakfast which was included in our stay was great. It had an omelette bar as well as a large assortment of items. Really nice. The room itself was nice. There are more impressive/newer looking hotels in the area but we are happy with this choice. The location really can't be beat. Our only issue was with the air conditioning one day but they sent someone to our room in what felt like seconds after we called about it and took care of the issue. Overall a great stay.
Se hospedó 4 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 10 mar. 2024
Dear Anne, Thank you for sharing your experience at PARKROYAL Darling Harbour.We are delighted to hear that you had an enjoyable stay with us and that our check-in process met your expectations. Our team strives to provide seamless experiences for our guests, and we are glad to know that you appreciated the early check-in.It's wonderful to hear that you found our location convenient and that you were able to explore the nearby attractions easily. We understand that the surrounding area may initially seem busy, but we're pleased that you discovered its convenience and proximity to Darling Harbour.We're also happy to hear that you enjoyed the breakfast offerings and that our team promptly addressed any issues you had with the air conditioning.Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another great stay in the future.Regards

10/10 Excelente

Hongjun

Se hospedó 3 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 27 mar. 2024
Dear Hongjun,Thank you for staying with us and for your great rating! We aim to do the best for our guests and are glad you enjoyed your time with us.We hope to welcome you back again soon.Kind Regards,

10/10 Excelente

craig, Winnipeg

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nice property in a great location
Se hospedó 4 noches en marzo de 2024
Respuesta de Jeroen M. General Manager el 5 mar. 2024
Dear Craig, Thank you for taking the time to share your feedback following your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our property nice and enjoyed our great location. It's our aim to provide a comfortable and convenient experience for all our guests.We appreciate your review and hope to have the opportunity to welcome you back again soon.Regards

10/10 Excelente

Jocelyn

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great central location, with easy walking access to Darling Harbour and local train stations. The buffet breakfast was fantastic.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 5 mar. 2024
Dear Jocelyn,Thank you for choosing to stay at PARKROYAL Darling Harbour and for sharing your feedback with us.We're thrilled to hear that you enjoyed our great central location, which provided convenient access to Darling Harbour and local train stations. It's wonderful to know that you found our buffet breakfast fantastic. We strive to offer a wide selection of delicious options to start our guests' days off right.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Regards

10/10 Excelente

Bryan

Beautiful room and very friendly and helpful staff. Everything was wonderful, I can’t wait to stay here again.
Se hospedó 3 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 3 mar. 2024
Dear Bryan, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour.We are thrilled to hear that you had a beautiful room and that our staff provided you with friendly and helpful service throughout your stay. It's always our goal to ensure that our guests feel welcome and well taken care of, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back for another wonderful stay with us soon. Regards

10/10 Excelente

Artus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Park Royal is right in the heart of Sydney, Darling Harbor, Town Hall Square. Excellent spot.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 3 mar. 2024
Dear Artus , Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel's location to be excellent, with easy access to Sydney's vibrant heart, including Darling Harbour and Town Hall Square. We strive to provide our guests with a convenient and central base for exploring all that Sydney has to offer, and we're pleased to know that our location met your expectations.We appreciate your positive review and hope to welcome you back for another enjoyable stay in the future.Regards

8/10 Bueno

Deborah, massapequa Park

Nice property
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeroen M. General Manager el 29 feb. 2024
Dear Deborah,Thank you for your feedback regarding your recent stay at PARKROYAL Darling Harbour. We're pleased to hear that you found our property to be nice. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we succeeded during your stay. We hope to have the opportunity to welcome you back again in the future.Regards

8/10 Bueno

Ryan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Very friendly hotel near many shops, wharf, and walking to Sydney harbor. The room was large, but a bit dated. Good value.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeroen M. General Manager el 28 feb. 2024
Dear Ryan,Thank you for your feedback on your recent stay at our hotel. We are pleased to hear that you enjoyed our convenient location near shops, the wharf, and Sydney Harbour. Your comments about the room size and value are duly noted, and we appreciate your input. We are continuously working to improve our facilities and services, and your feedback helps us in this endeavour. We hope to have the opportunity to welcome you back in the future for an even better experience. Regards

10/10 Excelente

Emiko

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeroen M. General Manager el 29 feb. 2024
Dear Emiko,Thank you for choosing PARKROYAL Darling Harbour and for taking the time to rate your experience with us.We are delighted to hear that you had a fantastic stay and that we met or exceeded your expectations. Your satisfaction is our top priority, and we are thrilled to receive your 5-star rating.We look forward to welcoming you back on your next visit to Sydney.Regards

10/10 Excelente

Rory

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our favourite hotel. Always a wonderful and comfortable stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jeroen M. General Manager el 27 feb. 2024
Dear Rory,We are delighted to hear that PARKROYAL Darling Harbour is your favourite hotel and that you consistently enjoy wonderful and comfortable stays with us. Your loyalty and positive feedback mean a lot to us. We are committed to maintaining the high standards of service and comfort that you have come to expect from us. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!Regards

6/10 Aceptable

dean

Viajó en grupo
Great location within walking distance to town hall & darling harbour. A good amount of choices for eating. Service a little disappointing as our room wasn’t made up after a long day out & Tv wasn’t working. All rectified with phone calls although no apology from reception.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 26 feb. 2024
Dear Dean, Thank you for sharing your feedback regarding your recent stay at PARKROYAL Darling Harbour. We sincerely apologise for the inconvenience you experienced with the housekeeping service and the TV in your room. Your comments have been noted, and we will address these issues with our team to ensure they are rectified promptly. Please accept our apologies for any lack of communication or oversight from our reception team. We appreciate your understanding and patience in resolving these matters, and we hope that the rest of your stay was enjoyable. We value your feedback and look forward to the opportunity to welcome you back for a more seamless experience in the future.Regards

8/10 Bueno

Laith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 26 feb. 2024
Dear Laith, Thank you for taking the time to rate PARKROYAL Darling Harbour. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay. If there are any areas where we can further improve and earn that extra star from you next time, please feel free to share. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards

10/10 Excelente

Genovevo

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Professional and very helpful staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeroen M. General Manager el 26 feb. 2024
Dear Genovevo,Thank you for taking the time to share your feedback about your experience at PARKROYAL Darling Harbour. We are pleased to hear that you found our staff to be professional and very helpful during your stay. Providing excellent service is a top priority for us, and we're glad that our team could assist you effectively. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.Regards

10/10 Excelente

Herb

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was fine. Just had to wait a bit for our room on checkin but they did keep our bags for us.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeroen M. General Manager el 23 feb. 2024
Dear Herb,Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour. We apologise for the wait you experienced during check-in, but we're glad our team was able to assist by keeping your bags safe. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to welcome you back. Regards

10/10 Excelente

phillip

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All good
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeroen M. General Manager el 20 feb. 2024
Dear Phillip, Thank you for your recent stay at PARKROYAL Darling Harbour and for taking the time to leave a review.We are pleased to hear that your experience with us was positive overall. If there are any specific areas where we can further improve or if you have any suggestions for us, please feel free to share.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards

8/10 Bueno

XIAOMIN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location, close to darling harbor, china town, lots of asian dining options.
Respuesta de Jeroen M. General Manager el 21 feb. 2024
Dear Xiaomin,Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour.We are delighted to hear that you found our hotel's location convenient, with easy access to Darling Harbour, Chinatown, and a variety of Asian dining options. We strive to provide our guests with a comfortable and convenient experience, and we are glad that our location met your expectations.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Regards

10/10 Excelente

Ching Wang Isaac

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location
Se hospedó 4 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 20 feb. 2024
Dear Ching Wang Isaac,Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour.We are pleased to hear that you found our hotel to be in a good location. Our team strives to provide guests with a convenient and accessible experience, and we are glad that our location met your needs.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards

10/10 Excelente

Jeffery

Le gustó: Estado de la propiedad e instalaciones
Very helpful
Se hospedó 4 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 20 feb. 2024
Dear Jeffery, Thank you for sharing your feedback following your recent stay at PARKROYAL Darling Harbour.We are delighted to hear that you found our staff to be very helpful. Providing excellent service and assistance to our guests is a top priority for us, and we are glad that our team could enhance your experience.We look forward to welcoming you back on your next visit to Sydney.Regards

8/10 Bueno

HIROKO

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
部屋が綺麗で、バスタブもついていたので、疲れを癒すことができます。 近くに公園があり、朝の散歩に最適です。 最寄りの駅までは坂道です。
Se hospedó 6 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 19 feb. 2024
Dear HIROKO, Thank you for taking the time to leave your feedback following your recent stay at PARKROYAL Darling Harbour.We are delighted to hear that you found your room clean and comfortable, and that you enjoyed the bathtub facilities for relaxation. It's wonderful to know that you appreciated the nearby park, offering a serene environment for your morning stroll.Regarding the slope to the nearest station, we understand that it may present a challenge for some guests, and we appreciate your feedback on this matter.We hope to welcome you back for another enjoyable stay in the future.Regards

8/10 Bueno

Michelle, Singapore

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Jeroen M. General Manager el 19 feb. 2024
Dear Michelle, Thank you for taking the time to share your rating and feedback regarding your recent stay at PARKROYAL Darling Harbour.We are pleased to see that you had a positive experience overall during your time with us. Your feedback is valuable to us as we continually strive to improve our services and enhance the guest experience.If there are any specific areas where you feel we can further improve to earn that extra star from you in the future, please do not hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay.Regards