Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 535 de 1006 opiniones" "
10 - Excelente
535
Evaluación: 8 - Bueno. 355 de 1006 opiniones" "
8 - Bueno
355
Evaluación: 6 - Aceptable. 79 de 1006 opiniones" "
6 - Aceptable
79
Evaluación: 4 - Mediocre. 21 de 1006 opiniones" "
4 - Mediocre
21
Evaluación: 2 - Terrible. 16 de 1006 opiniones" "
2 - Terrible
16
8,8/10
Limpieza
9,2/10
Personal y atención
8,4/10
Servicios
8,4/10
Estado de la propiedad e instalaciones
8,4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Júlia
2 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Júlia
Se hospedó 3 noches en febrero de 2024
Respuesta de KL el 13 mar. 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
8/10 Bueno
Miguel
Viajó con su familia
29 dic. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Miguel
Se hospedó 5 noches en diciembre de 2019
Respuesta de Nicolette el 30 dic. 2019
Dear Miguel,
Thank you for your recent stay at the Novotel Sydney Central.
We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback.
We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future!
Kind Regards,
Nicolette Ng
Assistant Manager
10/10 Excelente
LUIS JAVIER
2 sept. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
FANTASTICO
UBICACION INMEJORABLE Y ATENCION EXTRAORDINARIA.
LUIS JAVIER
Se hospedó 11 noches en agosto de 2019
Respuesta de Felise el 7 sept. 2019
Dear Luis Javier,
(¡Gracias por su reciente estadía en el Novotel Sydney Central y por su fantástica reseña del 10/10!
Es bueno saber que nuestra ubicación le pareció conveniente para sus necesidades y que nuestro personal lo cuidó muy bien.
Le agradecemos que se haya tomado el tiempo de enviarnos sus comentarios. ¡Esperamos darle la bienvenida en el futuro cercano!
Translator: Google Translate)
Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 10/10 review!
It is great to hear that you found our location convenient to your needs and that our staff looked after you very well.
We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!
Kind Regards,
Felise
Assistant Manager
8/10 Bueno
Cliente verificado
Viajó con su familia y niños pequeños
12 ago. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El hotel estaba muy bien ubicado y la habitación estaba limpia. El trato del personal fue excelente
Cliente verificado
Se hospedó 4 noches en agosto de 2019
6/10 Aceptable
Vicjr
27 oct. 2018
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
bed was realy bad
Vicjr
Se hospedó 2 noches en octubre de 2018
Respuesta de Nicolette el 9 nov. 2018
Dear Vicjr,
Thank you for your recent stay at the Novotel Sydney Central.
Please accept my apologies as the bed was not up to your expectations. I will be passing on your feedback to our housekeeping department for review.
Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.
Kind Regards,
Nicolette Ng
Assistant Manager
8/10 Bueno
Ralf
14 abr. 2018
Le gustó: Limpieza, estado de la propiedad e instalaciones
Great location
Great location but breakfast and service not as good as other Novotels
Ralf
Respuesta de Kevin el 23 abr. 2018
Dear Ralf,
Thank you for your recent stay with us, as well as your recent feedback.
It was great to hear you enjoyed the hotel location.
Please allow me to apologize that the service and breakfast received during your stay was not up to the typical Novotel standards. I have passed on these comments to the team to ensure we are constantly improving in all aspects.
We hope to welcoming you back again in the near future.
Thank you for your recent stay with us, as well as the comments above.
Please be assured I have passed on all necessary comments to the Department Managers in charge to hopefully make your next stay with us even better!
We hope to welcoming you back again soon!
Warm regards,
Kevin
Hotel Assistant Manager
10/10 Excelente
Lee
Viajó con su familia
17 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to light rail and central station. Also close to Darling square dining precint. Room was clean and comfortable. Pool and gym looked good however we didnt use. Restaurant onsite also looked good but we ate out. Would stay again.
Lee
Se hospedó 3 noches en abril de 2024
Respuesta de KL el 18 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel and for a fantastic review! I am delighted to know that you had a seamless experience from start to finish. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Kathryn LAssistant Guest Service Manager
10/10 Excelente
Michael
Viajó por negocios
17 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is well priced and good location
Michael
Se hospedó 2 noches en abril de 2024
Respuesta de KL el 17 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
8/10 Bueno
Lei
16 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not bad
Lei
Se hospedó 3 noches en abril de 2024
Respuesta de KL el 17 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
10/10 Excelente
Robyn Dawne
Viajó con su pareja
15 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this Hotel early check-in late checkout. Lovely staff. Welcome fruit platter and card. Big rooms.Close to all amenities. Nice Onsite Restaurant. Will go back .
Robyn Dawne
Se hospedó 10 noches en abril de 2024
Respuesta de Sanjhi el 16 abr. 2024
Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your stay at our hotel. It's delightful to know that our staff made you feel welcome. We can't wait to welcome you back for another wonderful stay!Regards,Sanjhi GoswamiAssistant Guest Service Manager
8/10 Bueno
Vladimir
15 abr. 2024
Nice hotel for the money you pay. Clean, good personal. Excellent location close to china town and shopping malls . 5 min walk to central train station from where you can get to the airport
Vladimir
Se hospedó 2 noches en abril de 2024
Respuesta de Sanjhi el 16 abr. 2024
Thank you for the positive feedback! We're glad you enjoyed your stay with us and found our hotel clean, with excellent staff and a convenient location. We hope to welcome you back again soon!Regards,Sanjhi GoswamiAssistant Guest Service Manager
10/10 Excelente
Denise
Viajó por negocios
15 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love the location - walking distance to Central Station and in Chinatown.
The accommodation was comfortable and the staff friendly.
Denise
Se hospedó 2 noches en abril de 2024
Respuesta de Sydney Central Hotel el 15 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Anna DoAssistant Guest Service Manager
10/10 Excelente
nesla
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ERG Behulpzaam personeel heel lief
nesla
Se hospedó 3 noches en abril de 2024
Respuesta de Sydney Central Hotel el 15 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Anna DoAssistant Guest Service Manager
8/10 Bueno
Ronny Axel, Giessen
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Das Hotel war im groben und Ganzen gut.
Ronny Axel
Se hospedó 11 noches en marzo de 2024
Respuesta de Sydney Central Hotel el 15 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Anna DoAssistant Guest Service Manager
10/10 Excelente
Kirsty
Viajó con su familia
14 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
nice hotel. walkable to Darling harbour abd central station
Kirsty
Se hospedó 2 noches en abril de 2024
Respuesta de Sydney Central Hotel el 15 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Anna DoAssistant Guest Service Manager
10/10 Excelente
Robyn
Viajó con su familia
13 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed my stay checkin is at 3 I got a early check-in at 10. Lovely spacious room. Very close to restaurants, train stations, tram , Darling Harbour, supermarket . Restaurant in Hotel great food and cocktails. All in all a great experience will be coming here again.
Robyn
Se hospedó 4 noches en abril de 2024
Respuesta de KL el 14 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager
10/10 Excelente
Barry
Viajó con su pareja
13 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel conveniently located by Central station for travel needs. Staff was very friendly and helpful. Dennis at check-in desk was especially helpful. Room was comfortable with great beds and quiet. Wonderful overall experience.
Barry
Se hospedó 1 noche en abril de 2024
Respuesta de KL el 14 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel.I am delighted to hear that you had an overall positive experience and found the location convenient to your needs.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager
10/10 Excelente
Courtney
Viajó con su pareja
13 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍👍👍
Courtney
Se hospedó 2 noches en abril de 2024
Respuesta de Sydney Central Hotel el 15 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Anna DoAssistant Guest Service Manager
8/10 Bueno
Jocelyn
Viajó con su pareja
12 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location - perfect for all sightseeing. Quiet.
Big bedroom - comfortable beds - helpful staff. An older hotel (previously 'Novatel') has been given an obvious 'lick'.
Food mostly good but we returned 2 dinners. One unedible (refunded) and the other with only one piece of Pork belly in the middle of a big plate for $32 did nothing for our appetite or wallet! (They did offer us to pay only $16 each - but that was way too much for what was offered!
This is why one star is missing.
Jocelyn
Se hospedó 7 noches en abril de 2024
Respuesta de KL el 12 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager
10/10 Excelente
William, Maleny
Viajó en grupo
12 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious foyer, large comfortable room, quiet.
William
Se hospedó 1 noche en abril de 2024
Respuesta de KL el 12 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
10/10 Excelente
Qiang
Viajó con su familia
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Recommend.
Qiang
Se hospedó 2 noches en abril de 2024
Respuesta de KL el 10 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager
10/10 Excelente
Patricia, Modesto
10 abr. 2024
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything about this place! The room is very clean and comfortable. The bed was fantastic. The shower was wonderful.
The breakfast buffet is absolutely incredible! So many great options. You can even make your own fresh pressed juice.
All of the staff were friendly and wonderfully helpful. Really could not ask for more.
Even the location is great.
Patricia
Se hospedó 2 noches en abril de 2024
Respuesta de KL el 10 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel.I am delighted to hear that you had an overall positive experience and found the location convenient to your needs.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager
6/10 Aceptable
Natsumi
Viajó con su familia
9 abr. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Family of 4 adults stayed in the property; however, the wifi was limited for use of only 3 devices!! It’s 2024, not 2004!!! Seemed like they have a code for visitor but it wasn’t even offered.
We were welcomed (maybe unwelcomed) with an empty body wash bottle. Next morning I placed the bottle on the edge of bathtub with the bottle opened so housekeeper easily notices. Unfortunately it was not refilled and replaced at the entrance (meaning that the housekeeper recognized).
I concluded that I expected too high because the property was “managed by ascott”
Natsumi
Se hospedó 2 noches en abril de 2024
Respuesta de KL el 10 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel and for your feedback.It is great to hear that you found the room clean and spacious. Please accept my sincere apologies for the issues you had. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Kathryn LAssistant Guest Service Manager
8/10 Bueno
Yin Shan
9 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Yin Shan
Se hospedó 6 noches en marzo de 2024
Respuesta de KL el 10 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager
8/10 Bueno
Milagros, SACRAMENTO
Viajó con su pareja
7 abr. 2024
Le gustó: Limpieza, personal y atención
Pros
1, staff very friendly
2.walking distance to lots of restaurants
3.The bath towels were luxurious
Cons
1.No sign as to where the ramp was so we carried our luggage’s up a flight of stairs
2. The carpets need replacing or deep cleaning
Milagros
Se hospedó 1 noche en abril de 2024
Respuesta de KL el 10 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel and for your feedback.At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will be sure to pass this to our Senior Management.Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Kathryn LAssistant Guest Service Manager
10/10 Excelente
Paige
6 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel; the beds are really comfortable, staff are very friendly, the rooms are nicely decorated and modern, and the hotel offered things such as room service, etc. I did not get to order from the hotel restaurant as I only stayed one night, however the menu looked great. Very clean room.
Paige
Se hospedó 1 noche en abril de 2024
Respuesta de KL el 6 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager
6/10 Aceptable
Aileen
4 abr. 2024
Le gustó: Limpieza, personal y atención
Aileen
Se hospedó 2 noches en abril de 2024
Respuesta de KL el 5 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
10/10 Excelente
Jane
3 abr. 2024
The staff were lovely and it was a great location.
Jane
Se hospedó 1 noche en marzo de 2024
Respuesta de KL el 4 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
8/10 Bueno
Shi Fei
Viajó con su familia
3 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very convenient!
Shi Fei
Se hospedó 6 noches en marzo de 2024
Respuesta de KL el 4 abr. 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
8/10 Bueno
Mr Terence, Tea Gardens
Viajó con su pareja
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In the centre of Sydney but still nice and quiet.
Mr Terence
Se hospedó 2 noches en marzo de 2024
Respuesta de Sydney Central Hotel el 1 abr. 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Anna D Assistant Guest Service Manager
6/10 Aceptable
Miu
27 mar. 2024
Le gustó: Limpieza, personal y atención
The location is superb.
The hotel is dilapidated, poor maintenance.
No housekeeping service after 5pm.
Terrible sound proofing.
Miu
Se hospedó 8 noches en marzo de 2024
Respuesta de KL el 27 mar. 2024
Thank you for your recent stay at the Sydney Central Hotel and for your feedback.It is great to hear that you found the room clean and spacious. Please accept my sincere apologies for the issues you had. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Kathryn LAssistant Guest Service Manager
6/10 Aceptable
Ali, Adelaide
Viajó en grupo
25 mar. 2024
Le gustó: Limpieza, personal y atención
Clean beds and sheets, comfortable mattress and clean bathroom. Not providing water in the fridge was disappointing. The reception confirmed they do not provide bottled water in rooms which was surprising for me. (He gave me 2 bottles for free once). Carpets need deep cleansing. Room lightings need improvement.
Ali
Se hospedó 3 noches en marzo de 2024
Respuesta de Maxim el 25 mar. 2024
Dear Ali,Thank you for your recent stay at the Sydney Central Hotel and for your feedback.It is great to hear that you found our beds comfortable. Please accept my sincere apologies for the issues you had. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable.Kind Regards,Maxim HicklingAssistant Front Office Manager
10/10 Excelente
SHARON
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
SHARON
Se hospedó 4 noches en marzo de 2024
Respuesta de Maxim el 25 mar. 2024
Dear Sharon,Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
10/10 Excelente
Shaun
Viajó con su pareja
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, close to Paddy's and the trams. The property and room were modern and clean. Parking is right next door and reasonably priced. I'd definitely stay here again.
Shaun
Se hospedó 2 noches en marzo de 2024
Respuesta de Maxim el 25 mar. 2024
Dear Shaun,Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 100/100 review! I am delighted to know that you had a seamless experience from start to finish. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Maxim Hickling Senior Assistant Guest Service Manager
10/10 Excelente
Kez
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location to public transport, my favourite Asian cuisines, Chinatown and the Chinese Friendship gardens, the Darling Harbour precinct, access to major tourist events and parklands for breaks and people watching. The Sydney Central is excellent service in all ways to make a traveller welcome, refreshed and at ease.
Kez
Se hospedó 3 noches en marzo de 2024
Respuesta de Maxim el 25 mar. 2024
Dear Kez,We very much appreciate your comments regarding your stay at the Sydney Central Hotel and thank you for taking the time to provide your feedback.It is great to hear that you had an excellent stay and enjoyed your staycation. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will be sure to pass on your praises to the team.Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us.Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
8/10 Bueno
James
22 mar. 2024
Nice hotel. Large clean rooms. Friendly and efficient staff.
James
Se hospedó 2 noches en marzo de 2024
Respuesta de KL el 23 mar. 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
8/10 Bueno
Steven
21 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place to stay.
Steven
Se hospedó 2 noches en marzo de 2024
Respuesta de KL el 23 mar. 2024
Thank you for your recent stay at Sydney Central Hotel and for the positive review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Kathryn LAssistant Guest Service Manager
10/10 Excelente
Robert James
Viajó con su pareja
18 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time staying here, again excellent, hotel is in a great location for amenities and only four stops on the train from the airport to Sydney Central.
Best part of the holiday as last year, the staff, if anyone reads this from the hotel, your staff are amazing, helpful friendly and professional. Superb.
Robert James
Se hospedó 13 noches en marzo de 2024
Respuesta de KL el 20 mar. 2024
Thank you for your recent stay at the Sydney Central Hotel. We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Kathryn LAssistant Guest Service Manager
4/10 Mediocre
Anthony
Viajó con su familia
16 mar. 2024
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
The staff were extremely rude
Anthony
Se hospedó 3 noches en marzo de 2024
Respuesta de Maxim el 17 mar. 2024
Hi Anthony,Thank you for taking the time to tell us about your experience at the Sydney Central Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would appreciate if you are able to provide further detail regarding your experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
10/10 Excelente
Rhonda, Belle River
Viajó en grupo
6 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I forgot my coffee thermos in the room, but no message was received advising of the staff finding it.
Rhonda
Se hospedó 2 noches en febrero de 2024
Respuesta de KL el 15 mar. 2024
Thank you for taking the time to tell us about your experience at the Sydney Central Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sydney Central Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Kathryn L
10/10 Excelente
Julio
Viajó con su familia
29 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
all is good thanks
Julio
Se hospedó 4 noches en febrero de 2024
Respuesta de Maxim el 2 mar. 2024
Dear Julio,Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
10/10 Excelente
Andrea
29 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was great! Very nice surprise, nice and central
Andrea
Se hospedó 1 noche en febrero de 2024
Respuesta de Maxim el 2 mar. 2024
Dear Andrea,Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay and found the room great. We look forward to welcoming you back in the near future. Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
8/10 Bueno
Naoki
Viajó con su familia
13 feb. 2024
Le gustó: Personal y atención, servicios
ランドリー施設が充実していないため、改善を求めます。スタッフのサービスは満足しております。
Naoki
Se hospedó 4 noches en febrero de 2024
Respuesta de Maxim el 2 mar. 2024
Dear Naoki,Thank you for your recent stay at Sydney Central Hotel and for taking the time to provide your feedback. We are delighted to hear you had a great stay with us.We look forward to welcoming you back in the near future. Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
8/10 Bueno
Camila
Viajó con su familia
8 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The overall stay was great. Our rooms were ready before the check in time, the staff was very cordial and helpful. Rooms could use an update. The hotel is changing brands from Accor to Ascott, which wasn't clear when booking (it didn't impact our choice but would have been good to know beforehand).
Camila
Se hospedó 3 noches en febrero de 2024
Respuesta de Maxim el 2 mar. 2024
Dear Camila,Thank you for your recent stay at the Sydney Central Hotel.We trust that you had an overall enjoyable stay with us. It is always a pleasure to receive a positive review. We appreciate you taking the time to provide us with your feedback. Please accept my sincerest apologies that you had not been informed regarding the hotel brand changes and rest assured we are taking the appropriate steps to address this. We look forward to welcoming you back in the near future!Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
10/10 Excelente
YOUNGKUM
Viajó con su familia
1 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kind staff was good.
YOUNGKUM
Se hospedó 2 noches en enero de 2024
Respuesta de Maxim el 2 mar. 2024
Dear Michael,Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay and found the team kind. We look forward to welcoming you back in the near future. Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
6/10 Aceptable
Jillian
Viajó con su familia
29 ene. 2024
Le gustó: Personal y atención, servicios
Great hotel (location, staff) but needs a refresh as rooms a little tired.
Jillian
Se hospedó 3 noches en enero de 2024
Respuesta de Maxim el 2 mar. 2024
Dear Jilian,Thank you for your recent stay at the Sydney Central Hotel.I am delighted to hear that you had an overall positive experience and found the location convenient to your needs.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
8/10 Bueno
Yasuko
Viajó con su familia
26 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dear Yasuko,Thank you for your recent stay at the Novotel Sydney Central.We trust that you had an enjoyable stay with us. It is always a pleasure to receive a positive review.We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future!Kind Regards,Maxim HicklingAssistant Front Office Manager
10/10 Excelente
Michael
25 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would like complimentary coffee and breakfast in the morning
Michael
Se hospedó 2 noches en enero de 2024
Respuesta de Maxim el 2 mar. 2024
Dear Michael,Thank you for your recent stay at Sydney Central Hotel and for the 5/5 review!We are delighted to hear you had an excellent stay.We look forward to welcoming you back in the near future. Kind Regards,Maxim HicklingSenior Assistant Guest Service Manager
8/10 Bueno
Sukhdev singh
22 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Sukhdev singh
Se hospedó 4 noches en enero de 2024
Respuesta de Novotel Sydney Central el 25 ene. 2024
Dear valued guest,We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
8/10 Bueno
Judy
Viajó con su familia
21 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is great, hotel is very clean too. Nice comfortable beds. However the gym and pool are small which is a pity. Breakfast is average. If you don't need to use the gym or the pool, this hotel is a great option.
Judy
Se hospedó 3 noches en enero de 2024
Respuesta de Novotel Sydney Central el 25 ene. 2024
Dear valued guest,We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,