Microondas, tetera/pava eléctrica

Opiniones sobre Adina Apartment Hotel Sydney Airport

4.5 out of 5
Adina Apartment Hotel Sydney Airport
17 Bourke Road, Mascot, NSW

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 595 de 1002 opiniones" "
Evaluación: 8 - Bueno. 291 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 67 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 36 de 1002 opiniones" "
Evaluación: 2 - Terrible. 13 de 1002 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en febrero de 2019

10/10 Excelente

Lynette

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is a good place to stay if you are going to the airports ,plenty of places to eat around the hotel
Se hospedó 1 noche en abril de 2024
Respuesta de dc el 15 abr. 2024
Hi LynetteThank you for your kind words, we look forward to having you stay with us again soon. Enjoy your week ahead.Adina Sydney airport

10/10 Excelente

Louise

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We needing to check in earlier than two and reception were kindly able to accommodate this.
Se hospedó 1 noche en abril de 2024
Respuesta de Allison el 15 abr. 2024
Hi Louise,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

8/10 Bueno

Xerxes

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Adina Mascot el 11 abr. 2024
Hi Xerxes,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Damien DuongHotel General Manager

10/10 Excelente

DIANE, Austin

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice hotel great front staff
Se hospedó 1 noche en abril de 2024
Respuesta de Allison el 8 abr. 2024
Hi DIANE,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

10/10 Excelente

Habibur, Dhaka

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean and spacious. Loved it .
Se hospedó 1 noche en abril de 2024
Respuesta de Allison el 7 abr. 2024
Hi Habibur,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon! Kind regards,Allison LeDuty Manager

8/10 Bueno

Eto

all good( ¨̮⋆)
Se hospedó 1 noche en abril de 2024
Respuesta de Allison el 7 abr. 2024
Hi Eto,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon!Kind regards,Allison Le

10/10 Excelente

Rehana

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 2 noches en marzo de 2024
Respuesta de Allison el 30 mar. 2024
Hi Rehana,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

8/10 Bueno

Similo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Short walkable distance to the train station enroute airport. Had a slightly late checkout but the staff were very accomodating.. Decently good facilities & excellent staff service!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandy Lee el 29 mar. 2024
Dear Similo,We extend our sincere gratitude for providing us with such positive feedback based on your recent stay at Adina Sydney Airport.It is our joy and we feel honoured to know that our guests had an amazing stay. We maintain striving to deliver a unique experience to all our distinguished guests.For us was a pleasure to be your host, and we cannot wait to see us again soon.Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Hem

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff and very convient
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandy Lee el 29 mar. 2024
Dear Hem,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport.We are delighted to see you had a great time and enjoyed the convenient location and recognizing our staff effort.These are the feedback that really boost morale with our staff knowing they are making our guests' stay a positive experience.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Hong

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel!
Se hospedó 2 noches en marzo de 2024
Respuesta de Allison el 24 mar. 2024
Hi Hong,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

6/10 Aceptable

Douglas E

Viajó con su pareja
Le gustó: Limpieza
Reasonable room with toaster (nice touch), microwave and good-sized fridge (typical smallish freezer section but otherwise very good). Iron & ironing board (helpful). Table/desk decent for eating meals in room or for working. Hotel very convenient to Mascot train station (bonus: the airport surcharge from Mascot is only $9 vs. $16 from other stations). Major issue was street traffic noise pretty much all night (we were on 4th floor facing street). It is possible that patrons getting rooms facing the other way might not experience this issue. Complimentary internet WiFi speeds only 2-4mps, probably not suitable for streaming or moderate-to-high intensity uses.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandy Lee el 23 mar. 2024
Dear Douglas,Thank you for taking the time to provide a detailed feedback regarding your stay.It was nice to read that you had found the location convenient and enjoyed the facilities in the room.We look forward to welcoming you back to the hotel in the near future and will ensure we allocate you to a room on the rear-side of the building, away from the main road noises. Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Thi Hong

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good. Close to train station. Too close to the main street.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandy Lee el 21 mar. 2024
Dear Thi Hong,Thank you for taking the time to share your recent experience with us.We are delighted to hear that you had a great stay with us and found the location convenient for your trip.We hope to have the opportunity to welcome you back again when you are back in Sydney, whether that be for leisure or business.Kind regards,Sandy LeeFront Office Duty Manager

8/10 Bueno

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Allison el 26 mar. 2024
Hi Andrew,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 Excelente

Napoleao Da

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Allison el 18 mar. 2024
Hi Napoleao,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

10/10 Excelente

Danny

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, good transportation, good dining area.
Se hospedó 2 noches en marzo de 2024
Respuesta de Allison el 17 mar. 2024
Hi Danny,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

8/10 Bueno

Rhonda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Allison el 15 mar. 2024
Hi Rhonda,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 Excelente

Maxwell, Orange

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent Hotel friendly reception and clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Sandy Lee el 13 mar. 2024
Dear Maxwell,We extend our sincere gratitude for providing us with such positive feedback based on your recent stay at Adina Sydney Airport.It is our joy and we feel honoured to know that our guests had an amazing stay. We maintain striving to deliver a unique experience to all our distinguished guests.For us was a pleasure to be your host, and we cannot wait to see us again soon.Kind regards,Sandy LeeFront Office Duty Manager

8/10 Bueno

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place to stay when going to the airport next day, transport to airport close by. Several places to eat within easy walk. Only minor issue is with placement of cups etc, for short people could be a problem reaching.
Se hospedó 1 noche en marzo de 2024
Respuesta de Allison el 10 mar. 2024
Hi Peter,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

2/10 Terrible

?

No le gustó: Limpieza, personal y atención
Se hospedó 6 noches en febrero de 2024
Respuesta de Derwen C el 9 abr. 2024
Good Afternoon,Thank you for taking the time to highlight your experience.I would like to discuss your feedback in further detail to ensure the issues mentioned are addressed accordingly.Please contact me at dduong@adinahotels.com.au or via phone on +61 (0)2 9381 2000.Kind regards,Damien DuongHotel General Manager

8/10 Bueno

Michelle

Le gustó: Personal y atención
Staff member on the front desk was friendly and accommodating. My room smelt really off (bad), it is hard to describe it but it was strong. Otherwise room ok and close walk to train station.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sandy Lee el 28 feb. 2024
Dear Michelle,Thank you for sharing you feedback and we sincerely apologize for the inconvenience you experienced regarding to the smell in the room. The comfort and privacy of our guests are of the utmost importance to us, and I deeply regret that we fell short of meeting these expectations. We are committed to making the necessary improvements to prevent such situations from happening again.We genuinely appreciate your willingness to recognize that aside from the odour, your overall stay was satisfactory.We hope to have the chance to welcome you back.Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Tsubasa, Yokohama

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
新しい建物で清潔感があり、空港や駅からも近く、家具家電の大半が室内に揃っており、スタッフの対応含め素晴らしいホテルです。
Se hospedó 1 noche en febrero de 2024
Respuesta de Sandy Lee el 21 feb. 2024
Dear Tsubasa,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport.We are delighted to see you had a great time and enjoyed the convenient location and recognizing our staff effort.These are the feedback that really boost morale with our staff knowing they are making our guests' stay a positive experience.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Darlene

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Good for 1 night stay near the airport
Se hospedó 1 noche en febrero de 2024
Respuesta de Sandy Lee el 20 feb. 2024
Dear Darlene,We extend our sincere gratitude for providing us with such positive feedback based on your recent stay at Adina Sydney Airport.It is our joy and we feel honoured to know that our guests had an amazing stay. We maintain striving to deliver a unique experience to all our distinguished guests.For us was a pleasure to be your host, and we cannot wait to see us again soon.Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Tomonori

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Sandy Lee el 21 mar. 2024
Dear Tomonori,Thank you so much for sharing your review based on your recent stay.We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

8/10 Bueno

Cherie

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Convenient location. The room smell wasn’t as fresh as it could be, but clean. If you like bigger towels remember to bring your own. Parking is fantastic!
Se hospedó 2 noches en febrero de 2024
Respuesta de Kimberly | Relief Duty Manager el 14 feb. 2024
Dear Cherie,Thank you for providing us with your feedback.We were delighted to have you as a guest at our property, and we look forward to the next time you visit us.

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly | Relief Duty Manager el 14 feb. 2024
Dear Daniel,Thank you for taking the time to share your recent experience.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future!

8/10 Bueno

Barbara

Se hospedó 1 noche en febrero de 2024
Respuesta de Sandy Lee el 21 mar. 2024
Dear Barbara,Thank you so much for sharing your review based on your recent stay.We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Allisson, Helensburgh

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay for a weekend in the city. 2 bedroom apartment was excellent with a full kitchen and plenty of room. Super quiet too. Very easy and quick train trip into Sydney with many restaurants close by. Would stay again
Se hospedó 2 noches en febrero de 2024
Respuesta de Sandy Lee el 12 feb. 2024
Dear Allisson,Thank you for your kind feedback on your recent stay with us.We are pleased you were able to utilize our prime location within walking distance from shops, cafes and restaurants not to mention public transport.It was our pleasure to host you and your family and we are very happy to see that everything was up to your standards.We look forward to accommodating you back again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

6/10 Aceptable

Teek Fong

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
Overall happy staying at this apartment. However, as an Expedia gold member, I didn’t received any benefits that made me feel disappointed.
Se hospedó 3 noches en febrero de 2024
Respuesta de Sandy Lee el 18 feb. 2024
Dear Teek,Thank you for sharing your feedback and we sincerely apologise for the inconvenience you experienced over your stay with us. The comfort and privacy of our guests are of the utmost importance to us, and I deeply regret that we fell short of meeting these expectations.Upon investigation, you have actually booked the 2 Bedroom room type, it is our highest grade room type, hence we were unable to upgrade your booking. With VIP benefit, there is Free Self Parking included as well, however not utilized. Thank you for your patience and understanding. We hope to have the chance to welcome you back.Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Ann

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had laundry and kitchenette
Se hospedó 1 noche en febrero de 2024
Respuesta de Sandy Lee el 11 feb. 2024
Dear Ann,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

8/10 Bueno

John

Le gustó: Limpieza, personal y atención
The staff and room were excellent. Carpet in the hallway was extremely threadbare. Easy walking distance to train.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kimberly | Relief Duty Manager el 9 feb. 2024
Hi John,Thank you for taking the time to share your recent experience through the survey. We appreciate your feedback and we are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future!

10/10 Excelente

Giuseppe, Gosford

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Sandy Lee el 21 mar. 2024
Dear Giuseppe,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Najam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its an awesome place to stay. Room is Huge and spacious. Love it
Se hospedó 1 noche en febrero de 2024
Respuesta de Sandy Lee el 5 feb. 2024
Dear Najam,Thank you for taking the time to share your recent experience through the survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future!Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Sophie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed here for proximity to the airport, and enjoyed walking around the Mascot area for the evening. Lovely room, comfy bed and pillows. Drive to P7 international airport took around 10mins, or you could jump on the train.
Se hospedó 1 noche en enero de 2024
Respuesta de Kimberly S. el 30 ene. 2024
Dear Sophie,I can’t express enough how overwhelmed we are with your very generous review in respect to your recent visit to Adina Sydney Airport. We appreciate your feedback as it allows us to grow our business.Many thanks for this opportunity to be at your service, and we look forward to welcoming you back in the near future.

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient stay before early international flight
Respuesta de Sandy Lee el 29 ene. 2024
To:AmandaLanguage:Consent:Processing:Dear Amanda,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

6/10 Aceptable

LISA

Viajó con su pareja
No le gustó: Limpieza
Not as nice as prior adina apartments we stayed in.
Se hospedó 1 noche en enero de 2024
Respuesta de Sandy Lee el 31 ene. 2024
Dear Lisa,Thank you for taking the time to review your stay with us. I am sorry to hear that your recent stay did not meet expectations.If you have any other feedback that will help us improve our service or our facilities, please do not hesitate to contact us.I hope you give us the opportunity to welcome you back in the future to show you the improvements we make based on our guests' feedback.Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Anthony

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sandy Lee el 26 ene. 2024
Dear Anthony,We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

8/10 Bueno

Elizabeth

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A clean, convenient option near the airport. Elevator from street level to lobby was broken.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Allison el 24 ene. 2024
Hi Elizabeth,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

8/10 Bueno

Mizuho

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Allison el 23 ene. 2024
Hi Mizuho,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 Excelente

Adrian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sandy Lee el 15 ene. 2024
Dear Adrian,We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A spacious room with comfortable bed and a good shower. Very close to Mascot station to catch a train to the airport or the city.
Se hospedó 1 noche en enero de 2024
Respuesta de Sandy Lee el 10 ene. 2024
Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us and found our Apartment convenient, being so close to shops, transport, and restaurants.We look forward to welcoming you back to the hotel in the near future.Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beaut property close to airport
An excellent property close to airport , with restaurants and train station only a couple of minutes walk. Wonderful staff who are helpful and always cheerful.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Sandy Lee el 9 ene. 2024
Dear William,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport.We are delighted to see you had a great time and enjoyed the convenient location and recognizing our staff effort.These are the feedback that really boost morale with our staff knowing they are making our guests' stay a positive experience.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ikke like fin som på bilder
Litt slitt, luktet mat på rommet da vi sjekket inn, vennlige og serviceinnstilt personal
Se hospedó 1 noche en enero de 2024
Respuesta de Kimberly | The Adina Airport Team el 30 ene. 2024
Hi there, Thank you for taking the time to share your feedback with us. I am pleased to hear that you had an enjoyable stay with us. In regards to the housekeeping concerns you have raised, this has been addressed with our housekeeping manager, and we will strive to improve going forward. I would like to take this time to thank you for bringing this to our attention. I have passed on your feedback to our team and we cannot wait to welcome you again in the future.

10/10 Excelente

Kevin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Airport hotel so close
Great night sleep nice quiet too
Se hospedó 1 noche en enero de 2024
Respuesta de Allison el 24 ene. 2024
Hi Kevin,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

6/10 Aceptable

OKKI

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Allison el 23 ene. 2024
Hi Okki,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

6/10 Aceptable

Danny

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
Room wasn’t very clean. Coffee table was sticky with crumbs. Appliances were outdated and unclean. Bed wasn’t that great. Sheets felt like paper. Staff was great. Latest airport shuttle is 4:55am which was inconvenient for us so we ubered.
Se hospedó 1 noche en enero de 2024
Respuesta de Sandy Lee el 9 ene. 2024
Dear Danny,Thank you for taking the time to review your stay with us. I am sorry to hear that your recent stay did not meet expectations.With regards to the concerns you have raised, I have since addressed this with our Housekeeping team for the improvement of our services and facilities. I would like to take this opportunity to apologise for the negative impact this had on your stay.I hope you give us the opportunity to welcome you back in the future to show you the improvements we make based on our guests' feedback.Kind regards,Sandy LeeFront Office Duty Manager

8/10 Bueno

Amy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
The stay was perfect for what we needed. They took our bags on arrival after an early flight before we could check in later in the day. One bedroom was a perfect size for 2 adults and 1 toddler. Things to note: safe didn’t work, door battery died twice, elevator from street level out of service so I had to walk the stroller though the car park or on the road to access the foyer.
Se hospedó 2 noches en enero de 2024
Respuesta de Sandy Lee el 9 ene. 2024
Dear Amy,Thank you for sharing your feedback and we sincerely apologise for the inconvenience you experienced over your stay with us. The comfort and privacy of our guests are of the utmost importance to us, and I deeply regret that we fell short of meeting these expectations. We have passed on your issues to our Maintenance Team to rectify. We are committed to making the necessary improvements and organise training to prevent such situations from happening again.We hope to have the chance to welcome you back.Kind regards,Sandy LeeFront Office Duty Manager

10/10 Excelente

Vincent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Allison el 23 ene. 2024
Hi Vincent,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

8/10 Bueno

stuart, Tanilba Bay

Se hospedó 1 noche en enero de 2024
Respuesta de Allison el 23 ene. 2024
Hi StuartThank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 Excelente

Jacqui

Se hospedó 1 noche en diciembre de 2023
Respuesta de Allison el 21 ene. 2024
Hi Jacqui,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager