2/10
First thing on this review I'd like to highlight is the staff. The staff all went above and beyond to help us with the issues we had during our stay. All staff we helpful, polite and welcoming.
The room
This is where the issue started. After a long day travelling we unpacked and looked forwrds to a nice hot shower. The shower only ran freezing cold. We reported this to reception who sent somebidy immediately to inspect the shower to see if this could be rectified.
U unfortunately this could not be fixed and we was asked if we could change rooms. This meant repacking to move. We got into the second room and checked the hot water tap and it was running hot, so we unpacked.
My partner got in the shower and notice that the shower fittings around the bath were lose and after a few minutes this shower also ran cold. Again this was reported to reception who were super apologetic. We was moved for the 3rd time this time to an upgraded room with a hot shower. We was also provided with complementary food and drinks for our troubles and a complementary night.
The staff really did help the best they could. Check the shower temp before you unpack.
I am going on from here, to another holiday inn elsewhere in the country and got to say I'm a little apprehensive.
Andrew
Se hospedó 3 noches en julio de 2025