6/10
Positives:Great location, easy access; spacious; clean (except stained carpet upstairs); beds (except bunk beds) were comfortable; adequate towels, linens.Negatives:Checked house on arrival - found numerous lighting issues, powder room toilet had problem, couldn’t get all tv’s to work. Reported problems to Haven, exchanged emails, texts, phone calls, pictures & finally had maintenance man sent to address problems (but not tv’s).Windows in both upper bedrooms wouldn’t close properly - apparently weather damaged & allowed bugs in.Upper deck had warping boards and several nails sticking out.Grill totally rusted out on inside - we purchased a grill for our use.Poor seating options on decks - broken furniture left there.Pool below was an eyesore & dangerous - apparently house was previously the clubhouse for the neighborhood & pool was part of it.Some bathrooms had no shower curtain liners.No printed notebook/manual with guest info (instructions for arrival/departure, how to use tv’s etc.) Haven directed me to a website, but all it did was try to get someone to use Haven’s services.Finally, door to lowest apartment - which was not part of the rental - was unlocked, and some of our grandkids discovered the bathroom floor separated from the house. Apparently the house is sinking in spots, and the lower deck had a significant slant.
Ron G.
Se hospedó 4 noches en junio de 2025