4 piscinas al aire libre, sillones reclinables de piscina

Opiniones sobre Hilton Vacation Club Sedona Summit

3.5 out of 5
Hilton Vacation Club Sedona Summit
4055 Navoti Dr, Sedona, AZ

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 675 de 1315 opiniones" "
Evaluación: 8 - Bueno. 328 de 1315 opiniones" "
Evaluación: 6 - Aceptable. 150 de 1315 opiniones" "
Evaluación: 4 - Mediocre. 101 de 1315 opiniones" "
Evaluación: 2 - Terrible. 61 de 1315 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lugar
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ashley - Asst. Guest Services Mgr. el 6 nov. 2023
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 Bueno

Luis

Se hospedó 2 noches en agosto de 2023
Respuesta de Luis Felix, Assistant General Manager el 19 sept. 2023
Thank you for your rating. Your feedback is valuable to us. Please come back and see us again soon. Thank you,

10/10 Excelente

Carla Viridiana

Se hospedó 2 noches en junio de 2023
Respuesta de Ashley el 8 jul. 2023
Thank you for your positive feedback! We hope to see you back soon!

8/10 Bueno

CLAUDIA

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Alicia Garcia- Manager of Guest Services el 29 may. 2023
Thank you for your review! We are so happy to hear that you enjoyed your stay here with us and we hope to welcome you back again soon!

8/10 Bueno

Giovanni

Una noche todo bien,gracias
Se hospedó 1 noche en enero de 2023
Respuesta de Luis Felix, Assistant General Manager el 8 ene. 2023
Thank you for your feedback. Please come back and see us again soon.

10/10 Excelente

Jose

Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

Tamara

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2022

10/10 Excelente

Fabián

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Hubo un error en la reservación. Se pagaron dos departamentos en vez de dos habitaciones. Ya se habló aquí en el hotel y me comentaron que hablara con ustedes para decirles que ellos no realizarán el cobro de uno de los departamentos a efecto de que me sea reembolsado. Les agradeceré anticipadamente me realicen el reembolso.
Se hospedó 1 noche en enero de 2022
Respuesta de Nehal Taha el 8 feb. 2022
Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excelente

Oriente Kuroda

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Nohemi

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
La atención muy amable, me pareció muy buena opción y el precio también! Los servicios de lujo y la habitación muy bonita
Se hospedó 2 noches en diciembre de 2021
Respuesta de Nehal Taha el 7 feb. 2022
Dear Guest . Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Aceptable

María e

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en julio de 2021
Respuesta de RW el 18 sept. 2021
Thank you for this rating, we will use it to improve!

2/10 Terrible

Carlos

Se hospedó 1 noche en julio de 2021

10/10 Excelente

JORGE

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Jean

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed it so much and will be back !
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Stephen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the beautiful landscaping and the condo-sized units!
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Brock

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very beautiful property. We have nothing bad to say about our stay. Loved it!
Se hospedó 4 noches en marzo de 2024
Respuesta de Julian Garcia el 28 mar. 2024
Thank you for the time you took in responding to our feedback survey.I'm happy to hear you stay with us was wonderful :)Please come back soon and join us again, so you may have another successful experience.Sincerely,

10/10 Excelente

Maricar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would love to come back!
Se hospedó 2 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 26 mar. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 Bueno

leeann

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very comfortable and convenient. Pleasant staff. There is a $25 a day upcharge for internet expedia stated was free. Not happy. Otherwise I would stay again.
Se hospedó 6 noches en marzo de 2024
Respuesta de Alicia Garcia- Manager of Guest Services el 24 mar. 2024
Thank you for your review! We are very happy to hear that you enjoyed your stay here with us! I did want to inform you that we do not charge extra for Wifi and that is covered in our daily resort fees. Again, thank you for your feedback. We look forward to welcoming you back again in the near future!

6/10 Aceptable

Devin

No convenience items at the property, no snacks and such. Suite was fairly old and worn-out. Dishes and coffeee maker were not clean. Someone had smoked in it for years, and had a dog we could tell by the allergens we felt. Staff were good. We wanted to shorten our stay by a day and could not, due to booking via Expedia. So, thumbs down Expedia and this location. Also did not like the sales pitch for the time share when trying to check in, it was bad timing.
Se hospedó 3 noches en marzo de 2024
Respuesta de Julian Garcia el 18 mar. 2024
We appreciate you for taking the time to fill out our survey,I deeply apologize for the inconvenience you faced while staying here at our property. I will make sure to relate the message to my higher up's.Thank you,

10/10 Excelente

Tara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hot tub with the most incredible view!
Se hospedó 3 noches en marzo de 2024
Respuesta de Luis Felix, Assistant General Manager el 14 mar. 2024
We are so glad you were able to enjoy the Mesa Spa on property. It does have a beautiful view. Thank you for your feedback and please come back and see us again soon. Thank you,

8/10 Bueno

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Julian Garcia el 13 mar. 2024
We appreciate you taking the time to fill out our survey regarding your recent stay with us.I'm happy to hear the time here was enjoyable.Come back soon,Thank you.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall, we loved the property for its outdoor pool, hot tubs plus hammock and recreation area. Our unit was also very comfortable, with the exception of the bed /mattress which sagged in the middle, so a little old for our liking.
Se hospedó 4 noches en marzo de 2024
Respuesta de Julian Garcia el 12 mar. 2024
Thank you for taking the time to fill out and complete our survey :)We are happy to hear the stay with us was most enjoyable, I'm sorry to hear the pullout couch was out dated, and will be speaking with our maintenance manager to see when we can exchange that as soon as possible.hope to see you soon,

2/10 Terrible

Leonid, Marlboro

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Julian Garcia el 13 mar. 2024
We appreciate you taking the time to fill out our survey regarding your recent stay with us.I deeply apologize for the inconveniences that may have taken place during your stay.Feel free to ask for me the next time your booked and checking in so I may take care of you accommodations.

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de Julian Garcia el 11 mar. 2024
So happy to hear you enjoyed your recent stay with us :) We look forward to servicing you again,See you soon,

8/10 Bueno

Pamela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the hot tub with the view. Didn’t like the shales pitch.
Se hospedó 7 noches en febrero de 2024
Respuesta de Julian Garcia el 9 mar. 2024
Thank you for staying here at the Sedona summit resort.I'm glad to hear that for the most part of your stay it was enjoyable. I'm sorry to hear my concierge team was not what you were expecting. I do hope the next time you visit us, you come to me directly so I can personally make your check in process a better experience.Thank you again for taking the time to fill out our survey, see you soon.

10/10 Excelente

Frank

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 5 noches en marzo de 2024
Respuesta de Alicia Garcia- Manager of Guest Services el 7 mar. 2024
Thank you so much for your review! We are happy to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon!

8/10 Bueno

KIMBERLY

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice area, nice resort overall. Felt like it was a great location to avoid the overcrowded Sedona downtown area.
Se hospedó 3 noches en marzo de 2024
Respuesta de Julian Garcia el 6 mar. 2024
We appreciate your time responding to our survey,I'm glad to hear you enjoyed your stay with us here at the Sedona Summit Resort.Come back soon.

8/10 Bueno

Juan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and good accommodations.
Se hospedó 5 noches en marzo de 2024
Respuesta de Alicia Garcia- Manager of Guest Services el 6 mar. 2024
Thank you so much for your review. We are so happy to hear that you enjoyed your stay here with us and we look forward to welcoming you back again soon!

10/10 Excelente

Rosemary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Alicia Garcia- Manager of Guest Services el 7 mar. 2024
Thank you for your review. We look forward to welcoming you back again soon.

10/10 Excelente

Nickolas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing place to stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Alicia Garcia- Manager of Guest Services el 5 mar. 2024
Thank you so much for your review! We are happy to hear that you enjoyed you time with us in beautiful Sedona! We look forward to welcoming you back soon!

8/10 Bueno

Jodi Lynn

Le gustó: Limpieza, personal y atención, servicios
The property has absolutely beautiful views of the mountains. The staff was very friendly and the property grounds were well manicured. The resort has multiple pools/hot tubs across the property which is great as the resort holds a lot of people; I never encountered anyone in the hot tub. I had a smaller unit which was nice but it had a few issues: the bathroom vanity light did not work properly and a metal grate swung open from the ceiling unexpectedly dropping a filter on the floor. However, the room was nice and the kitchen had everything that I needed.
Se hospedó 4 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 4 mar. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 Bueno

Keith

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always enjoy staying at Sedona Summit
Se hospedó 3 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 2 mar. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excelente

Clare

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful location, and check in was very easy
Se hospedó 1 noche en febrero de 2024
Respuesta de Luis Felix, Assistant General Manager el 1 mar. 2024
Thank you for your feedback. We are delighted to understand you had an enjoyable stay with us. Please come back and visit us again soon. Thank you,

8/10 Bueno

Rick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 8 noches en febrero de 2024
Respuesta de Luis Felix, Assistant General Manager el 2 mar. 2024
Thank you for taking the time to give us a positive review. Please come back and see us again soon. Thank you,

6/10 Aceptable

Zachary

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Luis Felix, Assistant General Manager el 1 mar. 2024
Thank you for your response and rating. we will be addressing your concerns. We hope for a return visit from you. Thank you,

6/10 Aceptable

Brigitte

Viajó con su pareja
Le gustó: Limpieza
We ended up with the worst condo near the highway. Dark, facing a wall. Of course they wouldn’t change it when I realized where it was. It wasn’t noisy but just a depressing environment facing a wall. Oh and you have to pay extra for the internet l, who does that anymore? They seem really friendly at the from but it’s all about a sales pitch, they want to sell you their condos. So annoying.
Se hospedó 2 noches en febrero de 2024
Respuesta de Luis Felix, Assistant General Manager el 28 feb. 2024
We are so sorry to hear about your experience and please accept our sincerest apologies for the series of incidents that prevented from having an enjoyable stay with us. We appreciate the feedback, and we will be addressing your concerns. We hope you give us another opportunity in the near future. Thank you,

10/10 Excelente

Nicholas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location is great! Close to restaurants, shopping, and trails. Loved the room and having a full kitchen was so nice.
Se hospedó 4 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 28 feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

2/10 Terrible

Lyle, Orchard Park

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Poor response regarding a dirty room
Se hospedó 3 noches en febrero de 2024
Respuesta de Luis Felix, Assistant General Manager el 27 feb. 2024
We are so sorry to hear about your experience. We will be addressing your concerns, and we hope that you give us another opportunity in the near future.

4/10 Mediocre

Brian, rochester

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 28 feb. 2024
Thank you for your feedback. I'm sorry to hear we did not meet your expectations. We hope you will give us another chance in the future.

8/10 Bueno

Brittany

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 28 feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 Bueno

William

Viajó con su familia
Facility was very nice. Hot tubs, ambience of the resort.
Se hospedó 6 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 26 feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 Bueno

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is in close proximity to several hikes in Sedona. It’s near the local stores/restaurants. Our first room had a broken dishwasher that was taken apart so they switched our room. We didn’t have any other issues. There is no food on site. If you are arriving late, be mindful that the local restaurants close at 8-9PM.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 26 feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 Bueno

Teri

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It had a full service kitchen and supplied dishware. Apartment style. We didnt have a good view. For a longer vacation it would be great but for a night it was an okay experience
Se hospedó 1 noche en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 26 feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excelente

Kristeen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a flat tire and Darell from maintenance or grounds was extremely helpful and got us points in the right direction for help.
Se hospedó 1 noche en febrero de 2024
Respuesta de Julian Garcia el 26 feb. 2024
Thank you for taking the time to respond to our survey :)I'm glad to hear the maintenance team was very much helpful with your tire.thank you for joining us and we hope to see you soon.Best regards,

10/10 Excelente

Antonio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property and very well maintained
Se hospedó 2 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 25 feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excelente

TERESA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the view. Thank you
Se hospedó 2 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 25 feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

10/10 Excelente

Jo-Anne

Viajó con su pareja
Le gustó: Servicios
Very nice pools and hot tubs. Excellent location. Staff very friendly and helpful. Excellent service. Accommodation very good.
Se hospedó 21 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 23 feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you back soon!

8/10 Bueno

Brandon, Glendale

Se hospedó 2 noches en febrero de 2024
Respuesta de Luis Felix, Assistant General Manager el 20 mar. 2024
Thank you for your positive rating. We are glad to know you enjoyed your stay with us. Please come back and see us again soon. Thank you,

8/10 Bueno

Keith

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenience of texting staff members was great! Room was very spacious and well appointed. Washer/dryer came in handy. Will definitely return.
Se hospedó 4 noches en febrero de 2024
Respuesta de Ashley - Asst. Guest Services Mgr. el 21 feb. 2024
Thank you for your positive feedback! We are so glad you enjoyed your stay and we hope to see you b ack soon!

10/10 Excelente

Kathleen

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful grounds
Se hospedó 2 noches en febrero de 2024
Respuesta de Alicia Garcia- Manager of Guest Services el 21 feb. 2024
Thank you for your rating! So happy to hear that you enjoyed your stay!