Áreas de la propiedad

Opiniones sobre Club Hotel Catedral Spa & Resort

4.5 out of 5
Club Hotel Catedral Spa & Resort
Villa Cerro Catedral, San Carlos de Bariloche, Rio Negro

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 8 de 28 opiniones" "
Evaluación: 8 - Bueno. 10 de 28 opiniones" "
Evaluación: 6 - Aceptable. 4 de 28 opiniones" "
Evaluación: 4 - Mediocre. 2 de 28 opiniones" "
Evaluación: 2 - Terrible. 4 de 28 opiniones" "

8,6/10

Limpieza

7,4/10

Personal y atención

8,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Florencia

Se hospedó 4 noches en agosto de 2021

2/10 Terrible

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Personal y atención
No se respeto mi reserva y no tuve agua 1 de las 2 noches....cena carisima y servicio muy malo
Se hospedó 2 noches en septiembre de 2019

4/10 Mediocre

Cliente verificado

Se hospedó 7 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La cercanía de la base del cerro. No vale la pena salir a comer a la noche porque la comida que sirven es realmente excelente.
Se hospedó 2 noches en julio de 2019
Respuesta de Club Hotel el 14 sept. 2019
Muchas gracias por tus comentarios. Esperamos recibirte pronto. Saludos, Club Hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2019

6/10 Aceptable

Guillermo, Buenos Aires

Le gustó: Limpieza, personal y atención
Nice hotel close to the ski area
It´s a nice hotel, well equiped and with nice employees. The only problem was with de internet signal, because the speed was to slow. One day we didn´t have any internet conexion.
Se hospedó 8 noches en septiembre de 2018
Respuesta de Relationes el 25 sept. 2018
Thanks Guillermo!! CHC

8/10 Bueno

carlos

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 7 noches en julio de 2018
Respuesta de CHC el 25 sept. 2018
Thanks for your rate!

10/10 Excelente

jose, mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excelente hotel buena ubicacion
excelente hotel buena ubicacion buen servicio cuartos limpios super recomendable para todo tipo de viajes
Se hospedó 5 noches en agosto de 2017

10/10 Excelente

Alfredo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente estadía
Muy buena experiencia . Ideal para plan de esquiar ya que está muy cerca de los medios de elevación
Se hospedó 4 noches en agosto de 2017

6/10 Aceptable

santiago, buenos aires

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Hotel muy caro para sus comodidades y servicio
Pague 520 usd por noche por una junior suite. La reserva se hizo mal y no pudieron ayudarme en el hotel a cancelar un día extra a pesar de alto precio pagado. Tampoco ofrecieron ningún servicio o atención extra por este inconveniente. La habitación era Standard y nada indicaba que era una suite especial. Los elementos del baño jabones etc eran de mala calidad y no se ofrecia un desayuno completo americano por ejemplo (no tenían scrambled eggs !!! )

8/10 Bueno

Gabriel, Pilar, Buenos Aires

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Estadía Julio 2015
Muy bueno el personal. La habitación STD podría estar mejor. Un buen estado de camas sería necesario, conjuntamente con algo más de espacio.

10/10 Excelente

JGCR

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Inspirador
En general muy buena, aunque el hotel debe ser mucho mejor en invierno. El servicio es excelente, las personas se preocupan por orientarlo y darle un buen servicio. Un poco alejado de la ciudad, pero ideal para descansar. Si tiene auto para movilizarse en bariloche el hotel es ideal. Se podría mejorar el desayuno que es continental pero las personas que atienden el restaurante son excelentes también. Sin duda la mejor elección en bariloche.

10/10 Excelente

MARTA

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location so near the mountain is fantastic! And the view!
Se hospedó 5 noches en septiembre de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Estrutura muito boa. É um hotel mais antigo, porém muito bem conservado. A vista dos quartos virados para a montanha é incrível. Metade do pessoal é super simpático e atencioso. Já a outra metade.... nem tanto. Mas rapidinho a gente aprende quais pessoas querem realmente prestar um bom serviço e te ajudar e quais não querem...
Se hospedó 5 noches en agosto de 2019
Respuesta de Club Hotel el 14 sept. 2019
Obrigada pelas palavras. Esperamos recebê-lo pronto.

8/10 Bueno

Cliente verificado

Viajó con su familia
It was a very nice hotel with very friendly staff but it was not ski in ski out as advertised
Se hospedó 5 noches en agosto de 2019
Respuesta de Club Hotel el 12 sept. 2019
Thanks for your comments. Regards Club Hotel

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención
Se hospedó 6 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I had a very unpleasant experience at check-in. Argentina law dictates that foreigners paying with foreign credit card are exempt from paying IVA (sales tax) on lodging. I presented my US passport and US credit card, and my Argentina girlfriend presented her Argentine ID. The clerk immediately informed me that I would have to pay IVA because she was Argentine. I told her that the law said otherwise, but she refused to budge. I asked for the Manager, who immediately told the clerk that I was correct and did not have to pay IVA. Continental breakfast is provided, but unlike most places, it isn't a buffet. Coffee and tea are buffet, but nothing else. Service is very prompt, with a tiny glass of orange juice, two croissants and two toast each, along with butter and marmalade. Through the seven days there were two servers. One was very cordial and served us well, with more marmalade and juice when requested. The other was hard to find once the initial delivery was made, disappearing somewhere completely out of the dining area. On our last day, she was chatting with customers at the table beside us, so I slid my empty glass over near her and asked for more juice. She told me to "Aguarde" (Hold on) while she continued to chat about the weather, etc. After approximately five minutes, I took my glass to the refrigerator and served myself. When I returned, she saw me and asked why I had served myself. I explained cordially that she was chatting with the other table, s
Se hospedó 7 noches en febrero de 2019

6/10 Aceptable

ANDRES

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location, very poor, overrared and expensive
I went skiing. The room was so yiny and simple as I haven’t seen in the last 20 years. The beds were old ans small an the TV wroked in colour in some channels only. There were no isonorization panels and we “shared” all kind of noises with people in tge neoighbor roons and in the corridor.
Se hospedó 5 noches en septiembre de 2018
Respuesta de CHC el 25 sept. 2018
Andres, Our hotel is a mountain refuge and our guest loves the location to ski. We'll take the other recommendations. Thanks!

8/10 Bueno

LUCIO

hotel catedral
Tudo ok Hotel muito antigo,mas confortavel, limpeza,razoavel
Se hospedó 4 noches en septiembre de 2018
Respuesta de Relation Department el 25 sept. 2018
Obrigada Lucio!!

2/10 Terrible

James, Westport, Connecticut

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Very poor value. Dormitory style accommodations at a premium price. And if you do choose to stay, use the inroom safe.
Se hospedó 4 noches en agosto de 2018
Respuesta de CHC el 25 sept. 2018
James, We apreciatte your comments. Our hotel is a mountain refuge and our guest loves the location. Thanks!

10/10 Excelente

Ca, São Paulo, SP - Brasil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ACOLHEDOR, CHIQUE E ROMÂNTICO
A estadia é cara, mas vale cada centavo. O lugar é muito bem localizado, nas montanhas. Escolhi um quarto que tem vista pra lá, quando nevava era lindo ver aquela paisagem: tudo branquinho! Para chegar a estação de esqui, apenas andava 5 minutos, é PERTO DEMAIS. Eles limpam o quarto todo dia se você precisar, e os funcionários são de confiança. Deixava celular, notebook e nunca aconteceu nada. O hotel é lindo, chique e muito romântico. Eles têm dois restaurantes e eu amei o La Raquetle, que serve um founde delicioso. O café da manhã estava incluso e foi muito bem servido. O estacionamento é gratuito! O atendimento dos funcionários foi muito bom! Estão de parabéns. Lá tem piscina aquecida, não deixem de levar roupa de piscina e aproveitar aquela delicia, mesmo nevando. Lá também tem salão de beleza e SPA. Fizemos massagem com uma brasileira, a Mariana, que massagem maravilhosa foi aquela?! Só tenho elogios ao hotel e nenhuma crítica! Parabéns!
Se hospedó 8 noches en julio de 2018
Respuesta de Reservas el 1 ago. 2018
Prezado Hospede, Muito obrigada pelos comentários! É grato saber que sua estadia foi boa. Desejamos poder recibir-los novamente logo!

8/10 Bueno

Eloi Almiro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Visual da janela do hotel excelente
Ótima localização, fantástica vista panorâmica. café da manhã poderia ser melhor pela categoria do hotel. Nenhuma fruta, nenhum queijo, presunto, nada. O que foi servido no café da manhã foi excelente, porém restrito, a garçonete servia na mesa de forma limitada. O box do banheiro com cortina de plástico tambem poderia ser melhorado, sempre considerando a categoria do hotel, Espaço para convívio fantástico.
Se hospedó 3 noches en enero de 2018

4/10 Mediocre

David

Le gustó: Limpieza
No le gustó: Personal y atención, comodidad de la habitación
Terrible for Skiers
This hotel is VERY old. The rooms are TINY! And we booked a Junior suite... which is a tiny room with two chairs stuffed in. If you have any luggage, there is no room to store it. It's supposed to be a ski resort but they DON'T have ski storage and your not allowed to walk in your ski boots. So you have to take all your ski gear to the town and pay someone to store it for you. And then you walk there every morning to change your shoes. The place is NOT ski in ski out. It's a LONG walk to the lifts and down a hill that is not fun coming back up after you have skied all day. If your not young and fit, I would not recommend this place just because it's a hike to get to anywhere. They have a couple of places to eat in the hotel, but their "nice" restaurant is closed most of the week. So unless your willing to hike to town again, you're stuck eating in their one halfway decent place and it has limited food options. Oh, and here is the part that really ticked me off. There is no one to help with your luggage. We arrived after travelling 16 hours and there is no bell hop to help you with all that luggage. And You have to carry all that luggage up very steep flight of stairs. Then you have to deal with the VERY rude front desk staff. All of them, no matter what day it was or who it was, they are all just very rude and act like they don't want to deal with you. No one there seemed to want to be there and none of them really want to help you.
Se hospedó 6 noches en agosto de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay, nice hotel, staff a bit prickly at times. We stayed in the outside apartments and the beds were just couches although they were comfortable... They could have explained that better on the rental site.
Se hospedó 7 noches en julio de 2017

8/10 Bueno

Pablo Andres

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Nice mountain hotel ... very well located

6/10 Aceptable

Mahdi

Le gustó: Limpieza, personal y atención
Great service at a fantastically positioned hotel.

10/10 Excelente

Pritulkumar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Tomoharu, sao paulo

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
bom para o co caredral, cafe da manha fraquissimo
ideal para aqueles que querem focar nas atividades na montanha, pois eh distante do centro. Pelos valores o cafe da manha poderia ser melhor, deixou bastante a desejar.