Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 76 de 219 opiniones" "
10 - Excelente
76
Evaluación: 8 - Bueno. 95 de 219 opiniones" "
8 - Bueno
95
Evaluación: 6 - Aceptable. 28 de 219 opiniones" "
6 - Aceptable
28
Evaluación: 4 - Mediocre. 9 de 219 opiniones" "
4 - Mediocre
9
Evaluación: 2 - Terrible. 11 de 219 opiniones" "
2 - Terrible
11
8,6/10
Limpieza
8,2/10
Personal y atención
7,8/10
Servicios
8,0/10
Estado de la propiedad e instalaciones
8,0/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Juan
12 dic. 2017
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena experiencia
Muy buen lugar, con acceso al lago, pileta limpia y en buen estado, lugar para cocinar como experiencia nueva ( en base a la temperatura de los géiseres!!)
Juan
Se hospedó 1 noche en diciembre de 2017
Respuesta de Kirsy el 14 dic. 2017
Thank you for your feedback. We hope you can come back and stay with us. We would love to host you again.
8/10 Bueno
John
6 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
John
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 7 feb. 2024
Thank you!
8/10 Bueno
Shaun
Viajó con su pareja
29 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing area with lots of hot springs and Māori culture. Convenient for the city centre and the room we had cooking facilities but there is a shared toilet. Toilet facilities were fine and the campsite felt safe. Would stay here again.
Shaun
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office el 1 dic. 2023
Hi Shaun, thanks for your review. Glad you enjoyed your time here. Our basic cabin is a good budget option if you don't mind using the shared bathrooms. We do have some cabins with either just a toilet or a full bathroom, in case you want to try that next time you come. Hope you got to check out the hot pools and beach access! We'll be glad to welcome you back again anytime.
10/10 Excelente
Liam
Viajó en grupo
22 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location to stay in Rotorua. Far from the smell of the thermal vents and the room and its amenities were perfect.
Liam
Se hospedó 3 noches en noviembre de 2023
Respuesta de Front Office el 25 nov. 2023
Hi Liam, thanks so much for your review! We're glad you enjoyed your stay with us. Hope you can come back again!
8/10 Bueno
Timothy
Viajó con su familia
12 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very clean and nice. We would definitely stay here again. Staff was very friendly and helpful. We enjoyed our stay
Timothy
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office el 14 nov. 2023
Thanks so much for your review! We're very glad to hear you had a good time here. Hope to see you back again someday!
6/10 Aceptable
Nadine
10 nov. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
Das Badezimmer ist sehr klein. Waschbecken ist zu klein zum Waschen oder Zähneputzen, das muss in der Küche erledigt werden. Kein Platz für Kleider/Jacken. Sehr staubig und dreckige Fenster. Der Platz ist nicht gepflegt und in die Jahre gekommen. Am Strand liegt Abfall rum. Tolle Lage.
Nadine
Se hospedó 4 noches en noviembre de 2023
Respuesta de Front Office el 11 nov. 2023
Hi Nadine, Sie haben ein Zimmer mit niedrigem Preis gebucht, das etwas kleiner ist als unsere Ferienhäuser. Wir sind ein einfaches Ferienpark und können nicht einem Hotel gleichen. Wir sind immer am Pflegen, denn der Park existiert hier seit 70 Jahren, und viele Gäste lieben die rustikale Ambiente. Das tut uns sehr leid, dass wir vielleicht in dem Fall das Fensterputzen versäumt haben, wir werden darauf aufpassen. Wir und auch unsere Nachbarn räumen den Strand oft auf wenn wir Zeit haben, aber schließlich ist das ein öffentlicher Park und es kann einiges an Abfall vom See hereingeweht werden, besonders wenn ein Sturm gewesen ist. Es freut uns sehr, dass Sie unsere Lage gemocht haben. Vielen Dank, dass Sie bei uns Ihre Ferientage verbracht haben. Beste Grüße aus Rotorua!
2/10 Terrible
Amir
24 ago. 2023
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Amir
Se hospedó 3 noches en agosto de 2023
Respuesta de Management el 25 ago. 2023
Hi, AmirSo surprised to your review! Would you mind email us what's wrong for us to let us have chance to improve?We checked with our reception, during your stay, all looks good, no complain or request. You even added one more room for your parents to stay after stayed 4 nights. Regards,
6/10 Aceptable
Cliente verificado
8 may. 2023
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Cliente verificado
Se hospedó 1 noche en mayo de 2023
Respuesta de Front Office el 17 may. 2023
Thanks for staying with us
10/10 Excelente
Coline
4 may. 2023
Coline
Se hospedó 1 noche en mayo de 2023
Respuesta de Front Office el 6 may. 2023
Thank you! Hope to see you again soon.
8/10 Bueno
Tracey
Viajó en grupo
23 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Decent for the price.
Tracey
Se hospedó 3 noches en marzo de 2023
Respuesta de s el 24 mar. 2023
Thank you for your review we are glad you found the price right. Did you try our hot pools . hot water beach or the steam oven
8/10 Bueno
Michael
Viajó con su familia
14 mar. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice spot
Michael
Se hospedó 1 noche en marzo de 2023
Respuesta de sk el 15 mar. 2023
Thank you for your review we are happy you enjoyed your stay, you are welcome to come back anytime
6/10 Aceptable
Amanda
Viajó con su familia
11 mar. 2023
Le gustó: Limpieza
Okay place to stay
Amanda
Se hospedó 1 noche en marzo de 2023
Respuesta de s el 24 mar. 2023
Thank you for your review we are happy you choose to review us
10/10 Excelente
Jorinde
Viajó con su familia
26 feb. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really enjoyed private, quiet, garden setting. Spas and pool were lovely and clean. Beds were comfy
On the downside, shower pressure was low and water not hot enough. Our milk and drinks froze. Someone else parked in our spot on last night. There was no cleaning and on new towels given over three day stay.
Jorinde
Se hospedó 3 noches en febrero de 2023
Respuesta de sk el 15 mar. 2023
Thank you for your review we are glad you enjoyed your room the spas and the pool. We apologise if the water was not hot enough and your drinks froze. As we are a holiday park we provide extra towels and room clean for a small charge
8/10 Bueno
Craig
24 feb. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
The room was basic but clean. Great cooking facilities in room and also a thermal hangi.
The pool is ok and the thermal spas too.
Craig
Se hospedó 2 noches en febrero de 2023
Respuesta de sk el 15 mar. 2023
Thank you for your review we are glad you found us clean and you enjoyed our thermal hangi and thermal hot pools and our swimming pool. We would love to see you again
10/10 Excelente
Sue
Viajó con su familia
4 feb. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good budget accomodation
Comfortable cabin good value for money. Very poor internet and only 300mb free. Unusual as every where has free unlimited internet.
Sue
Se hospedó 1 noche en enero de 2023
Respuesta de Front Office el 6 feb. 2023
Thanks very much for your rating! We're sorry you had poor internet, it works well for most people. Thank you for understanding that this is not provided by us but by a third party. We appreciate you staying with us.
8/10 Bueno
Antony
Viajó en grupo
29 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Antony
Se hospedó 1 noche en enero de 2023
Respuesta de Front Office el 1 feb. 2023
Thanks for your rating!
10/10 Excelente
Helen
20 ene. 2023
Helen
Se hospedó 2 noches en enero de 2023
Respuesta de Front Office el 31 ene. 2023
Thanks so much for your rating!
2/10 Terrible
Jiezl
19 ene. 2023
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Jiezl
Respuesta de Front Office el 11 nov. 2023
Hi Jiezl, As you did not stay with us, this appears to be a review of our cancellation policy. Please read all policies carefully when booking. Best regards.
6/10 Aceptable
Athul
10 ene. 2023
Athul
6/10 Aceptable
Penny
Viajó con su familia
31 dic. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a lovely quiet spot to stay, beds were a bit too hard Fan great for the hot humid days & nights
Pool good for a dip on a hot day to cool off
Friendly staff.
Penny
Respuesta de Front Office el 1 ene. 2023
Hi Penny, thanks for your review! We're glad you enjoyed our quiet location, swimming pool and helpful staff. Apologies if the bed was harder than your preference, many guests do prefer a firm mattress. Thank you for coming!
10/10 Excelente
Rafael
Viajó con su familia
28 dic. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and great location.
Great location just behind the lake. The cabin was very clean and had everything we needed. Front desk was very helpful. You are in Rotoura so please take advantage of the outdoor steam oven! You can get a Dutch oven from the front desk to cook with. Definitely will be staying here on our next trip.
Rafael
Se hospedó 1 noche en noviembre de 2022
Respuesta de Front Office el 30 dic. 2022
Hi Rafael, thank you so much for your review! We really appreciate it and we're happy you enjoyed our steam oven and room amenities. We look forward to welcoming you again soon!
8/10 Bueno
Bhumika
Viajó con su familia
27 nov. 2022
Le gustó: Limpieza, estado de la propiedad e instalaciones
Hot water beach and hot pools are the best part.property was neat and tidy. It would be great if some milk or cream provided for coffee and tea.
But everything else was great👍
Bhumika
Se hospedó 1 noche en noviembre de 2022
Respuesta de Front Office el 30 nov. 2022
Thank you for your review! We really appreciate it. So glad you enjoyed our natural thermal pools and hot water beach. Apologies that we are unable to provide milk. We hope to welcome you again soon!
8/10 Bueno
Jenna
25 nov. 2022
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Jenna
Se hospedó 2 noches en noviembre de 2022
8/10 Bueno
inderjeet singh
13 nov. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
nothing
inderjeet singh
Se hospedó 1 noche en noviembre de 2022
Respuesta de Front Office el 15 nov. 2022
Thanks for your rating! We're glad you enjoyed your stay with us.
8/10 Bueno
Sheryl
Viajó con su familia
24 oct. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very cosy cabins, a welcome relief from the rain that fell the whole time we were in Rotorua . Loved the decent kitchen in the cabin. Very quiet, Linen & towels were supplied which you don't usually get with cabins. Would definitely stay again.
Only comment: some hooks in the area containing 2 hot pools would be handy. There was nowhere out of the rain to hang a towel.
Sheryl
Se hospedó 2 noches en septiembre de 2022
Respuesta de Front Office el 25 oct. 2022
Hi Sheryl, thanks so much for your review! We're glad you enjoyed the natural thermal heating, mineral pools, and the linens & towels.There are a number of hooks in that pool area - just inside the edge of the roof, to keep towels dry. Feel free to ask us if you can't find them next time. We look forward to welcoming you again!
10/10 Excelente
Abdul
15 oct. 2022
Abdul
Se hospedó 1 noche en octubre de 2022
Respuesta de sheree el 22 oct. 2022
thank you for your stay we would love to see you again
8/10 Bueno
Genema
26 sept. 2022
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Genema
Se hospedó 1 noche en septiembre de 2022
10/10 Excelente
Celeste
24 sept. 2022
Celeste
Se hospedó 2 noches en septiembre de 2022
10/10 Excelente
Ants
Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó por negocios
12 sept. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All good
Ants
Se hospedó 2 noches en septiembre de 2022
Respuesta de Reception el 12 sept. 2022
Morning AntsThanks for your lovely family stay with us. See you next time!Kind regards,
2/10 Terrible
John
12 sept. 2022
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No toilet/shower in room i was led to believe online had those facilities. Had to pay an extra $180 for the 3 night stay id already paid $350 for to get amenities and not have to walk out doors to toilet/shower. Buildings inside and out were like something out of a kids christian camp. Hot water was inconsistant. Never again
John
Se hospedó 3 noches en septiembre de 2022
Respuesta de Reception el 12 sept. 2022
Hi, JohnSorry for your mistake - booked wrong type of room.The room type and facilities are stated website very clearly, also in confirmation email as well.You choosed is our most budget room - basic cabin, cheapest one. When you checkin, we only have two bedroom family room available, which is for 6-7 guests stay while you request to upgrade.Kind regards,
4/10 Mediocre
Gurvinder And Prabhjot, Auckland
Viajó con su familia
27 ago. 2022
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
👎👎👎👎
Gurvinder And Prabhjot
Se hospedó 1 noche en agosto de 2022
Respuesta de Front Office el 11 oct. 2022
Thank you for your review. We're sorry you did not enjoy your time with us. Please let us know what we could improve for next time, and we'll do our best!
8/10 Bueno
Kevin
3 ago. 2022
Kevin
Se hospedó 1 noche en agosto de 2022
Respuesta de s el 6 ago. 2022
Thank you for your review we are glad you enjoyed your stay at cosy cottages and welcome you back
8/10 Bueno
Chiquita
Viajó con su pareja
31 jul. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked that they had hot pools which were absolutely lovely. However i didnt realise the toilet and showers were shared and u had to leave your room to get to them.
Chiquita
Se hospedó 1 noche en julio de 2022
Respuesta de Reception el 3 ago. 2022
Hi, Chiquita
Tks for your stay and good to see you enjoyed our hot pools.
Yes, we do have different cabins, flats, some are cheap, without bathroom, for low budget guests. Some has private bathroom in units. You may stay in our self contained units next time.
Kind regards,
8/10 Bueno
Jacqueline
Viajó con su familia y niños pequeños
24 jul. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Couldn’t figure out how to work the heater and was quite cold during the night. Appreciated the fact that we had our own allocated park , and our cabin was close to the toilets / showers which was convenient. Spa was lovely and nice size room .
Jacqueline
Se hospedó 1 noche en julio de 2022
Respuesta de Andrew el 24 jul. 2022
Morning Jacqueline
Good to know you enjoyed our spa and communal facilities.
Sorry for the trouble. Our heating system is by geo thermal, can keep all rooms very warm. Plesae feel free to ask help from our reception next time, we are more than happy to sorted out for you straight away.
Kind regards.
6/10 Aceptable
David
Viajó con su familia
22 jul. 2022
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
David
Se hospedó 1 noche en julio de 2022
Respuesta de s el 23 jul. 2022
Thank you for your review it is appreciated
2/10 Terrible
M
26 abr. 2022
M
Se hospedó 2 noches en abril de 2022
Respuesta de Reception el 27 abr. 2022
Hi, Mary
Sorry for your losses. As cancellation policy we are not in position to offer a refund when you cancel your booking after checkin due you booked wrong room type by yourself online.
Regards,
10/10 Excelente
Annemarie
Viajó con su familia
11 abr. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Annemarie
Se hospedó 1 noche en abril de 2022
Respuesta de sk el 16 abr. 2022
Thank you for your review it is appreciated
8/10 Bueno
Toni
Viajó con su familia
27 mar. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfy bed
Toni
Se hospedó 1 noche en marzo de 2022
Respuesta de sk el 16 abr. 2022
Thank you for your review we are happy that you enjoyed your stay
8/10 Bueno
Michelle
23 mar. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Michelle
Se hospedó 2 noches en marzo de 2022
8/10 Bueno
Elisa
26 ene. 2022
Elisa
Se hospedó 1 noche en enero de 2022
Respuesta de Reception el 27 abr. 2022
Morning Elisa
Thanks for your stay.
Wish see you next time soon.
Kind regards,
8/10 Bueno
Chris
Viajó con su familia
23 ene. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Liked the pool and hot pools
Chris
Se hospedó 1 noche en enero de 2022
Respuesta de Reception el 23 ene. 2022
Hi, Chris
Good to know you enjoyed our hot pools and swimming pools. Yes, most guest love to soak in the natural mineral pool and kids enjoy the large swimming pool.
See you next time!
Kind regards,
8/10 Bueno
Rachael
Viajó con su familia y niños pequeños
23 ene. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice quiet location, close to town
Rachael
Se hospedó 2 noches en enero de 2022
Respuesta de Reception el 23 ene. 2022
Hi, Rachael
Thanks fo ryour stay and appreciate your comments.
See you next time.
KInd regards,
10/10 Excelente
Maggie
Viajó con su familia
17 ene. 2022
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It’s a very clean and fully equipped accommodation. Definitely recommend and will come back next time. The host is very friendly and helpful. Absolutely family friendly accommodations.
Maggie
Se hospedó 1 noche en enero de 2022
Respuesta de Andrew el 19 ene. 2022
Hi, Maggie
Great to know you enjoyed the stay with us. Appreciate your kind comments. Your family is very lovely and left your room very tidy and clean. Thank you!
All best and see you next time!
Kind regards,
8/10 Bueno
Gaurav
Viajó con su familia
16 ene. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hangi oven was a good experience to try,Three hot pools were great to enjoy but there is a limited access to these pools kitchen and swimming pool to enjoy which can be worked on.Staff was cooperative.Overall experience was good.
Gaurav
Se hospedó 2 noches en enero de 2022
Respuesta de Andrew el 17 ene. 2022
Hi, Gaurav
Thanks for your stay and comments.
See you next time.
Kind regards,
2/10 Terrible
Gurpreet
Viajó con su familia
30 dic. 2021
No le gustó: Personal y atención
Nothing we liked . I will never ever book with wotif
Gurpreet
Se hospedó 1 noche en diciembre de 2021
Respuesta de Andrew el 7 ene. 2022
Hi, Gurpreet
What's happen? We always try to improve our service if we know there is any thing wrong.
Kind regards,
8/10 Bueno
Kamal
Viajó con su familia
29 dic. 2021
Le gustó: Limpieza, personal y atención
There was a suffocation because of small room
Also fan having problem to move around the room
Kamal
Se hospedó 1 noche en diciembre de 2021
Respuesta de Andrew el 29 dic. 2021
Sorry, last couple days it is unusual hot in Rotorua, reach 29-30'c. Normally it is 25'c around.
You must stayed in our cabin? Next time you may try our one or two bedroom, which has more windows and thermal insolation.
Which room you are in? Will check the fan and fix it.
Kind regards,
Andrew
10/10 Excelente
WEI
26 dic. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
WEI
Se hospedó 1 noche en diciembre de 2021
Respuesta de Andrew el 27 abr. 2022
Hi there
Tks for your stay and top apprasial, which is best encourage to our team.
See you next time!
Kind regards,
10/10 Excelente
Barby
Viajó con su familia
14 dic. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was very clean, tidy and staff were very accomodating. The facilities were ideal, and only 2 min walk to the lake. They also have Hangi cooker available for hangi, steamed Fish, Mussels etc - Excellent and worth the money.
Barby
Se hospedó 2 noches en diciembre de 2021
Respuesta de Andrew el 14 dic. 2021
Hi, Barby
Appreciate your kind comments! Happy to know your good family enjoyed stay in our camp.
See you next time!
kind regards,
8/10 Bueno
Paul
Viajó en grupo
24 nov. 2021
Le gustó: Limpieza, comodidad de la habitación
Great basic accommodation very convenient to many things in Rotorua. Has own thermal pools which is a plus.
Paul
Se hospedó 2 noches en noviembre de 2021
Respuesta de Andrew el 30 nov. 2021
Morning Paul
Thanks for your stay with us and happy to know you enjoied our falicities.Yes, our camp is most near the town centre.
All best and see you next time
10/10 Excelente
Rachael
Viajó con su familia y niños pequeños
3 oct. 2021
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The facilities and grounds were very well maintained, safe,clean and tidy. Special thanks to Andrew and his wife for being helpful and very welcoming. Absolutely enjoyed my stay and will definitely go back and stay again..
Rachael
Se hospedó 2 noches en septiembre de 2021
Respuesta de Andrew el 3 oct. 2021
Dear Rachael
So glad to hear that you enjoyed stay with us. Yes, we do try best to offer a comfortable surrounding with old facility and building. Appreciate you kind comments.
See you next time.
Kind regards,