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Opiniones sobre Arista of Rotorua

3.5 out of 5
Arista of Rotorua
296 Fenton Street, Rotorua

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 273 de 398 opiniones" "
Evaluación: 8 - Bueno. 103 de 398 opiniones" "
Evaluación: 6 - Aceptable. 17 de 398 opiniones" "
Evaluación: 4 - Mediocre. 2 de 398 opiniones" "
Evaluación: 2 - Terrible. 3 de 398 opiniones" "

9,4/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente alojamiento. Super recomendable.
Estuvimos alojados dos noches. Fuimos recibidos con mucha calidez por el dueño. Nos asesoró con lo que podíamos hacer en Rotorua y alrededores. Excelente todo lo que se refiere a las instalaciones.
Se hospedó 2 noches en octubre de 2017

10/10 Excelente

Turake

Viajó con su pareja, Viajó por negocios
Excellent stay. Stairs a little creepy but clean tidy with great sheets n bed
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Christine

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Earlene

Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

MICHAEL

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cute property, spacey and provide everything
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Emma

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location. Easy 2 min drive into the main food district. Great accommodation. Large comfortable bed. Heaters very effective. Main negative was the shower head. A very old mixer head that came out of the wall about chin height. Unfortunately the water pressure was so weak I had to wash my hair in the basin- not something you want in a hotel with lots of sweaty hikes and spas around it. Apart from this, we would stay again due to the room size and location
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Chad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were awesome to deal with and very helpful made the stay so easy and enjoyable
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

ANDREA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was great, very helpful staff, one even took me to supermarket. Cleaninness was outstanding. Would highly recommend ❤️
Se hospedó 9 noches en septiembre de 2023

10/10 Excelente

Tung

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was perfect size for my family of 6.
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The place is very clean and the beds are comfy. Has everything we need. if the bathroom facility can improve a bit, that will be perfect, Overall, a very pleasant stay, will highly recommend and definitely come back.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Lixin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was quiet and close to the hot spring I wanted to visit, but there were rubbish bins in the toilets and rubbish left by previous visitors, and I thought the cleaning staff needed to improve his work.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Shuo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay in Rotorua
Se hospedó 1 noche en junio de 2023

10/10 Excelente

L

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very lovely and we will stay again 😊
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Adrian

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place to stay
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Ka Wai

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de The Arista Team el 15 mar. 2023
Thank you for rating us!

10/10 Excelente

Catharine

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Modernised decor and new comfortable beds. Large rooms. Upstairs in the family room is a mezzanine, no toilet upstairs which is the only down side.
Se hospedó 2 noches en marzo de 2023
Respuesta de The Arista Team el 11 mar. 2023
Thank you for leaving us a review!

10/10 Excelente

Julie

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A nice clean and friendly hotel.

8/10 Bueno

HARSHANI

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios
I like how they had a book about the history of the motel. Made it more personal.
Se hospedó 2 noches en septiembre de 2022
Respuesta de The Arista Team el 20 oct. 2022
Thank you Harshani!

10/10 Excelente

Ashley

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome stay!
We enjoyed our night in the family room. It was very clean & oh so warm! Our check in and check out was straight forward and easy. Customer service was on point. Kids enjoyed the outdoor private spa!
Se hospedó 1 noche en agosto de 2022
Respuesta de The Arista Team el 25 ago. 2022
Thank you Ashley for reviewing us. We are very glad you enjoyed your stay and we were able to deliver great service! Warm regards, The Arista Team

10/10 Excelente

Sinead

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely welcoming staff, great value for the price
Se hospedó 1 noche en agosto de 2022
Respuesta de The Arista Team el 25 ago. 2022
Thank you Rachel for leaving us a review! We appreciate your time!

10/10 Excelente

Deanne

Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Receptionist was so lovely and helpful. Fantastic accommodation with upstairs bedrooms and spa pool. Really enjoyed our stay 😊
Se hospedó 2 noches en julio de 2022
Respuesta de The Arista Team el 30 jul. 2022
Thank you Deanne for taking the time to review us! We are glad you have enjoyed your stay with us! Our guests comfort is our top priority, it's warming to know we have been accommodating to you! We hope to see you again! Kind regards, The Arista Team

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Roomy and comfortable
Se hospedó 3 noches en julio de 2022
Respuesta de The Arista Team el 30 jul. 2022
Thank you Matthew for rating us! We are glad to know you had a great stay! see you next time. 😊

10/10 Excelente

HYUNGHOH

Se hospedó 1 noche en julio de 2022
Respuesta de The Arista Team el 21 jul. 2022
Thank you for your response, we are glad that you enjoyed your stay with us. We hope to see you again in the near future :)

10/10 Excelente

Matt

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was genuinely impressed with this motel. A lot of motels in Rotorua are quite tired but this one was great. Is just like in the pictures, very nicely refurbished, very warm room too. The bed layout with the king, queen, 2 x singles is perfect for a family of 6. Having the outdoor hot tub was great. Can't speak highly enough of this place!
Se hospedó 1 noche en julio de 2022
Respuesta de The Arista Team el 12 jul. 2022
Kia Ora Matt, Thank you very much for your review! We appreciate your time. We are pleased you had a great stay with us and hope to see you again in the future! Kind Regards, The Arista Team

10/10 Excelente

Barbara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2022

8/10 Bueno

Peter

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de The Arista Team el 27 jul. 2022
Thank you for your review! Hope to see you again in the future.

10/10 Excelente

Kalanga

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Our kids and i absolutely loved this place, a lot of space in the rooms, they enjoyed the park and the hot tubs. Thank you also to the wonder staff and lady at front desk was amazing, really approachable, friendly and helpful 🙂 thank you maggie.
Se hospedó 3 noches en abril de 2022

8/10 Bueno

julie, NZ

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
spacious rooms, very clean and friendly helpful staff
Se hospedó 3 noches en julio de 2020
Respuesta de Kind regards, Arista team el 14 ago. 2020
Hi Julie, Thank you for your feedback! we hope you had a great time with us! Yes, all our rooms are really spacious. Our rooms range from 62²m to 92²m making them probably the largest of their kind in Rotorua, that's part of the reason why they are so popular. We also have an excellent team that always ready to help every guest. Again, thank you very much choosing us and hope to see you next time!

8/10 Bueno

Jacqui, Auckland

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was handy for everything and had all that we needed. Our grandson enjoyed meeting Boris and having him stay for a little while.
Se hospedó 3 noches en julio de 2020
Respuesta de Kind regards, Arista team el 14 ago. 2020
Hi Jacqui, thank you for your review and for choosing us! Boris is a super star and is certainly earning his keep but yes, the guests just love him! We hope you had a great stay. Thanks once again and hope to see you again next time.

10/10 Excelente

Em, Waikato

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hot tub was just what we needed after the day’s activities. We also had a visit from Boris the feline CEO who was simply delightful.
Se hospedó 2 noches en julio de 2020
Respuesta de Kind regards, Arista team el 14 ago. 2020
Hi Em, thank you for staying with us and for your review. Boris is becoming famous ....he now has a handful of reviews, but he doesn't do much work but certainly entertains our guests. Thanks once again and we look forward for your next visit!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2020
Respuesta de Kind regards, Arista team el 14 ago. 2020
Hi, thank you for choosing us and for your feedback! We really appreciate it!

10/10 Excelente

Tina-marie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved our stay!
Great place to stay, unit was clean and modern and the owner was friendly and helpful. Recommend staying here.
Se hospedó 1 noche en mayo de 2020
Respuesta de Kind regards, Arista team el 14 ago. 2020
Hi Tina-marie, thank you for your feedback and for choosing us! We look forward to seeing you again next time!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel, comfortable and clean. Mike is an awesome owner.
Se hospedó 3 noches en mayo de 2020
Respuesta de Kind regards, Arista team el 14 ago. 2020
Hi, thank you for your feedback! We really appreciate it!

10/10 Excelente

Riana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We love this place. The room is spacious, clean and beds are very comfy. We have no complaint and enjoyed our stay.
Se hospedó 2 noches en marzo de 2020
Respuesta de Kind regards, Arista team el 14 ago. 2020
Hi Riana, thank you for your feedback! Yes all our rooms are really spacious. We are glad you enjoyed your stay and we look forward to seeing you again next time.

6/10 Aceptable

Helena

Le gustó: Personal y atención
Hotel and its rooms are very dated !
Se hospedó 1 noche en marzo de 2020
Respuesta de The Arista team el 10 mar. 2020
Hey Helena, We are renovating our rooms when and where we can to bring them up to date. Best wishes, The Arista Team

10/10 Excelente

Hervé

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bonne halte
Motel bien placé. Parking devant la chambre. Conditions d’hebergement top.
Se hospedó 2 noches en febrero de 2020
Respuesta de The Arista Team el 10 mar. 2020
Thank you for your wonderful review Bonne! We try our hardest to give out guests the best experiences possible. Kind Regards, The Arista Team

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bom hotel, bem localizado. Único ponto é que não tem ar condicionado, e fomos no período mais quente. Contudo, a noite, refresca bastante e isso não é um problema.
Se hospedó 2 noches en febrero de 2020
Respuesta de The Arista Team el 10 mar. 2020
Hi there, We sure are in a great spot! walking distanced to town, a supermarket just a few hundred meters down the road. No we do not have air con, nor do we advertise that we do. Due the the corrosion the sulphur causes it is not feasible for us to have air con in this area Kind regards, The Arista Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well maintained property, staff was very friendly and helpful. Room was larger than expected. It was a wonderful place.
Se hospedó 4 noches en febrero de 2020
Respuesta de Arista Team el 11 feb. 2020
Hi there, Thanks for your lovely review. We pride ourselves on our excellent, friendly customer service and want every one of our clients to have an amazing stay. Our rooms range from 62²m to 92²m making them probably the largest of their kind in Rotorua, that's part of the reason why they are so popular. Kind Regards, The Arista Team

6/10 Aceptable

JohnH, Prince Edward County Ontario

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice upstairs-downstairs rooms, but only 1 bathroom - a little awkward for 2 couplles. No air conditioning and the weather was very hot
Se hospedó 1 noche en noviembre de 2019
Respuesta de The Arista Team el 11 feb. 2020
Hi John, Thank you for your review. You will struggle to find a motel with more than 1 bathroom, 1 bathroom is standard in motels. We do not have air con nor do we advertise that we do. With sulfur in the air it is not feasible to air air con due to the corrosion it causes. Kind regards, The Arista Team

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very comfortable with friendly and helpful staff. Location was good to restaurants and access to local attractions.
Se hospedó 3 noches en noviembre de 2019
Respuesta de The Arista Team el 11 feb. 2020
Hi Susan, Thank you for your rating and for writing us a wonderful review. We always aim to make our guest feel welcome and make sure to deliver the best service we could offer. We are certainly in a great location and I think we have a pretty awesome product offering! Your right Countdown (Supermarket) is only just down the road and is a great convenience to our guests. Kind Regards, The Arista Team

8/10 Bueno

JohnH, Prince Edward County, Ontario

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, quiet and spacious But there is no air conditioning and upstairs was very hot in 27 degree weather
Se hospedó 1 noche en noviembre de 2019
Respuesta de The Arista Team el 11 feb. 2020
Hi John, Our rooms range from 62²m to 92²m making them probably the largest of their kind in Rotorua, that's part of the reason why they are so popular. We do not have air con nor do we advertise that we do. With sulfur in the air it is not feasible to air air con due to the corrosion it causes. Kind regards, The Arista Team

10/10 Excelente

Cliente verificado

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was awesome place great staff and close to everything
Se hospedó 1 noche en noviembre de 2019
Respuesta de The Arista Team el 11 feb. 2020
Thank you for your great review and we are happy you had a great time. We pride ourselves on our excellent, friendly customer service and want every one of our clients to have an amazing stay. We are certainly are in a great location! Kind Regards, The Arista Team

10/10 Excelente

A.F., Minnesota

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and nice facility, nice staff, welcoming environment. Love the hot tub and spacious room.
Se hospedó 1 noche en noviembre de 2019
Respuesta de The Arista Team el 11 feb. 2020
Thank you for your rating and for writing us a wonderful review, We always aim to make our guest feel welcome and make sure to deliver the best service we could offer. Isn't the private hot spa perfect, especially when its right at your back door step. Kind Regards, The Arista Team

10/10 Excelente

Shaun

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2019
Respuesta de The Arista Team el 11 feb. 2020
Thank you for your rating and for writing us a wonderful review. We look forward to seeing you again in the future. Kind Regards, The Arista Team

10/10 Excelente

Nikki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2019
Respuesta de The Arista Team el 11 feb. 2020
Thank you for your rating and for writing us a wonderful review. We look forward to seeing you again in the future. Kind Regards, The Arista Team

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were friendly including Boris the cat. Even supplied a baby gate. Spa bath out the back of the room was an added bonus
Se hospedó 2 noches en octubre de 2019
Respuesta de The Arista Team el 12 feb. 2020
Thank you for your rating and for writing us a wonderful review! Boris is a super star and is certainly earning his keep but yes, the guests just love him!We pride ourselves in going that extra mile, we just love looking after our guests and making sure they all have that excellent experience and comfortable stay. Kind Regards, The Arista Team

10/10 Excelente

June

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
2nd time staying here, very handy and happy with everything
Se hospedó 4 noches en octubre de 2019
Respuesta de The Arista Team el 12 feb. 2020
Thanks for the great feedback, glad to hear you had a great stay! We look forward to seeing you again in the future. Kind Regards, The Arista Team

10/10 Excelente

Stephanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect getaway
Our family enjoyed our stay here at the Arista. It had a large space, perfect for our infant who loved to move about. Well stocked kitchen and the thermal heating was great! Also loved the private indoor spa outback and the range of DVDs available that was great for the rainy days! Great location, close to everything.
Se hospedó 4 noches en septiembre de 2019
Respuesta de The Arista Team el 12 feb. 2020
Thank you for your rating and for writing us a wonderful review! Our rooms range from 62²m to 92²m making them probably the largest of their kind in Rotorua, that's part of the reason why they are so popular. Our thermal heating is great for those cold winter day and nights, makes our rooms very cosy. Great to hear you had a lovely stay. We look forward to seeing you again in the future. Kind Regards, The Arista Team