The room was awful to say the least..
No internet, despite what is promoted, and the toilets weren’t flushing.
We asked for a refund the next day but were told no by one the manager. That manager refused to meet with us, he entered our room to check the toilets without our approval or notifying us. He claimed they were working, which is a lie. Ultimately we talked to the receptionist whom helped us to relocate into a suitable room. Yet there were lots of renovations and constant noise (from 8am to 5pm). We ended having the second manager to agree and refund the rest of our stay.
It was terrible.