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Opiniones sobre Oaks Port Stephens Pacific Blue Resort

4.5 out of 5
Oaks Port Stephens Pacific Blue Resort
265 Sandy Point Road, Salamander Bay, NSW

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 1050 de 2221 opiniones" "
Evaluación: 8 - Bueno. 801 de 2221 opiniones" "
Evaluación: 6 - Aceptable. 210 de 2221 opiniones" "
Evaluación: 4 - Mediocre. 113 de 2221 opiniones" "
Evaluación: 2 - Terrible. 47 de 2221 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

8,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Maria Carmen

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Raquel Gutiérre

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Wifi lento. Mobiliario muy usado en zonas comunes. Baño necesita reforma. Sillas y tumbonas bonitas pero incómodas
Se hospedó 3 noches en enero de 2018

10/10 Excelente

Jiaying

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
beautiful view with pools
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ashley

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful spot to stay, we had a one bedroom swim out room. The room was neat, tidy and clean. The bed was comfortable and the kitchen was well equipt for what we needed. We had a spa in the bathroom and we were located close to the outdoor spa. All up a lovely holiday and a njce place to get away..
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Louise

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This was a short one night stay until we could get into the private apartment we had booked in the same complex. This room through expedia was much more modern and well equipped. We enjoyed the large tv and 2nd tv in the master bedroom, wifi, updated kitchen, king bed, king singles in the 2nd bedroom, updated bathroom and proximity to the pool & restaurant. A great property that we highly recommend. The heated pool was not heated during our stay. The spas and lagoon pool as well as the gym were excellent.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Cherish

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Great accommodations for families and fantastic pools and spas. Our room was great size that for everyone comfortably with all the amenities inside. Table and coffee tables etc were sticky and needed a good wipe down but other than that, the room was sufficient. Easy check in and check out and surrounding grounds were lovely. Would stay again if in the area.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Larissa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Kai

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

gina, sydney

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful resort with the best pool and spa.never get disappointed by this place.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jane

Le gustó: Limpieza, estado de la propiedad e instalaciones
The pool
Se hospedó 4 noches en marzo de 2024

4/10 Mediocre

Monique

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My husband and I recently stayed here for our wedding anniversary. Overall the property is very run down and needs some love. The room was dirty upon check in - benches and surfaces sticky, cup marks on coffee table (which has not been used by us during our stay) and glass door leading to balcony covered with dirt and water stains. I had mentioned this to reception staff who said they would have the room ''re-cleaned' and that they recently had employees new staff that were learning. The benches remained sticky, water marks remained and glass door was not wiped down. Plantation shutters broken throughout room, making it hard to open and close shutters. The beds are TERRIBLE. Super hard and comfortable. ''King bed'' is two twin beds pushed together and I constantly found myself stuck between the two. It can be quite loud early in the mornings and late at night - which I can get passed but please keep this in mind if you are looking for a restful weekend away. Very low privacy - unfortunately you can see directly into other guests rooms from the balcony. The restaurant staff are great. Location is also great.

10/10 Excelente

Margaret

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A quick get away for a few days, lovely place to stay close to everything, will be staying again at some stage
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Reyshel Delos

Le gustó: Limpieza, estado de la propiedad e instalaciones
Fantastic place we had fun on our stay near grocery and shopping and close nearby activity area that we want to go plus beaches
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Ahmad, Newington

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The electricity went off and there was no backup generators
Se hospedó 3 noches en enero de 2024

10/10 Excelente

YUHUA

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
excellent for families with kids!
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Cliente verificado

Disappointing
Very disappointed after booking my room on line we wanted to stay in the hotel room and there was available rooms so we booked it 1 week in advance The night before we arrived they rang to say there were no hotel rooms available and they were going to give us a upgrade due to no room available My sister booked her room 3 days after I booked mine they got the hotel room Not happy Jan
Se hospedó 3 noches en enero de 2024

8/10 Bueno

David

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Gary

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Like the layout of the whole complex.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Sherrin

Se hospedó 3 noches en enero de 2024

6/10 Aceptable

Adam

Viajó con su familia
Le gustó: Limpieza
Se hospedó 3 noches en enero de 2024
Respuesta de Brooke el 15 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

8/10 Bueno

Kim

Le gustó: Limpieza
Se hospedó 6 noches en enero de 2024
Respuesta de Brooke el 15 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved our stay here. Even though the place was fully booked it didnt feel like it. It wasn't overcrowded or chaotic. Great atmosphere , loved the pool. Rooms were good, bed comfy. Would definetely stay again.
Se hospedó 6 noches en enero de 2024
Respuesta de Brooke el 15 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

4/10 Mediocre

Bill

Overpriced and nothing too exiting to talk about.
We Booked this over 3 months ago. When we arrived @ 4pm our room still wasn't ready. We got a room 33 no where near the pool area which we didn't realise at the time of the booking. Our room was so old and dated the front door needs painting the whole room needs an upgrade as it's dated. The kitchenette they so call was right next to the toilet and the kick boards are old and mouldy. The TV screen is 10+ years old, there was no privacy screen for our so called outdoor area as we could see everyone who was arriving and leaving. For a Whooping $3,600+ during the X-mas New year break, we would have expected something more exiting. So disappointing.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Brooke el 15 ene. 2024
Thank you for taking the time to share your experience with us. We apologise that we did not meet with your expectations during your stay. We have forwarded your concerns to the appropriate departments for further review. We hope to welcome you back in the future. Best regards Brooke (GSA)

6/10 Aceptable

Monica

Was average , due for a Reno and bottom of pool was dirty . Staff where all lovely though
Se hospedó 4 noches en diciembre de 2023
Respuesta de Brooke el 15 ene. 2024
Thank you for taking the time to share your experience with us. We apologise that we did not meet with your expectations during your stay. We have forwarded your concerns to the appropriate departments for further review. We hope to welcome you back in the future. Best regards Brooke (GSA)

8/10 Bueno

Marwa

Viajó con su familia
Le gustó: Limpieza, servicios
Se hospedó 3 noches en enero de 2024
Respuesta de Brooke el 15 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

6/10 Aceptable

Paul

Se hospedó 3 noches en diciembre de 2023
Respuesta de Brooke el 4 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cannot beat the pool and spas. Property upkeep around the lower units when walking around the pool looked over run and lots of weeds. But the kids had fun.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brooke el 4 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, comodidad de la habitación
dust a lot, not cleaning, very old in the room and kitchen and bathroom...
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brooke el 4 ene. 2024
Thank you for taking the time to share your experience with us. We apologise that we did not meet with your expectations during your stay. We have forwarded your concerns to the appropriate departments for further review. We hope to welcome you back in the future. Best regards Brooke (GSA)

10/10 Excelente

Margot

Le gustó: Limpieza, estado de la propiedad e instalaciones
A great property with a wonderful lagoon pool. Units are spacious and clean and well equipped. Parking was a problem for the unit we were allocated. We had to cart our luggage a long way from where we could find a park. This has not been an issue in the past. We have stayed at the Oaks many times but on this occasion we were unlucky with the unit allocation and parking.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brooke el 4 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

8/10 Bueno

vanessa

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brooke el 15 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Pre Xmas stay
Great stay, will return.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Brooke el 4 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Karina

Se hospedó 2 noches en diciembre de 2023
Respuesta de Brooke el 4 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Renata Fabiola

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brooke el 4 ene. 2024
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Chloe

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Wonderful stay this weekend. The unit we stayed in was gorgeous and the water was clean in a lovely temperature just relaxing all over
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brooke el 20 dic. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Gayle

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Just beautiful. Getting old but still very nice!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brooke el 20 dic. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Flora

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Brooke el 20 dic. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Peter Nicolas

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brooke el 20 dic. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

4/10 Mediocre

Rahn

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brooke el 20 dic. 2023
Thank you for taking the time to share your recent experience. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

4/10 Mediocre

hao

Se hospedó 2 noches en diciembre de 2023
Respuesta de Brooke el 20 dic. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

8/10 Bueno

Pauline

Viajó con su familia
Le gustó: Servicios
Very pleasant
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brooke el 20 dic. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

6/10 Aceptable

Elias

Viajó con su pareja

10/10 Excelente

Bayley

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brooke el 20 dic. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Adeel

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Really nice lagoon pool area. Stayed in the pool facing room with direct access. There are couple of spas and a tennis court as well, free to use. Exceeded expectations. Will stay again. p.s. BYO floaties.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brooke el 20 dic. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)

10/10 Excelente

Glenn

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Fantastic for families
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brooke el 2 dic. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke GSA

10/10 Excelente

Hakan

Viajó con su familia
Le gustó: Limpieza
Very good but the Dish Washer, washing mashing was not working otherwise people was very nice. Workers get 5 star not so property condition.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Harmonie el 30 nov. 2023
We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. However, we do apologise for the issues stated above. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Bueno

Holly

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We had an amazing time at Oaks Port Stephens! We loved the ease of the swim out room and felt very relaxed. There just aren’t too many dining options available as the restaurant attached to the resort is a little overpriced and food takes a long time to come out. Apart from that we had a great time and will be returning.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Harmonie el 30 nov. 2023
We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards

10/10 Excelente

Rosaria

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Restaurant experience was excellent with indoor or poolside dining. Lovely Italian inspired menu. Pool area and grounds were amazing and we enjoyed time in the pool spa. Would stay again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Harmonie el 30 nov. 2023
We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place for families, well maintained and excellent customer service.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Harmonie el 30 nov. 2023
We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards

6/10 Aceptable

Hayley

Se hospedó 1 noche en noviembre de 2023
Respuesta de Harmonie el 30 nov. 2023
We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards

10/10 Excelente

Kawalpreet

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brooke el 23 nov. 2023
Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Brooke (GSA)