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Opiniones sobre Excelsior Motor Inn

3.5 out of 5
Excelsior Motor Inn
92 William Street, Port Macquarie, NSW

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 154 de 658 opiniones" "
Evaluación: 8 - Bueno. 278 de 658 opiniones" "
Evaluación: 6 - Aceptable. 151 de 658 opiniones" "
Evaluación: 4 - Mediocre. 53 de 658 opiniones" "
Evaluación: 2 - Terrible. 22 de 658 opiniones" "

8,0/10

Limpieza

7,6/10

Personal y atención

6,8/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

William

No le gustó: Estado de la propiedad e instalaciones
It just seemed a bit dated, but if you just want a place to sleep it's fine.
Se hospedó 2 noches en marzo de 2024
Respuesta de Amy el 10 mar. 2024
Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

8/10 Bueno

Jim

Le gustó: Personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Amy el 27 feb. 2024
Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

4/10 Mediocre

Friedel

Se hospedó 1 noche en enero de 2024
Respuesta de Amy el 8 ene. 2024
We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

8/10 Bueno

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Amy el 5 ene. 2024
Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

8/10 Bueno

Ritesh Kumar

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good property nicely maintained
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amy el 5 ene. 2024
Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

6/10 Aceptable

Selina

No le gustó: Servicios
On a main road which, whilst convenient, also made it noisy.Perhaps the rooms not backing onto the road are better. The water in bathroom was leaking from the filter and the lock was awkward to get into.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amy el 28 dic. 2023
Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

8/10 Bueno

LAN

Se hospedó 3 noches en diciembre de 2023
Respuesta de Amy el 1 ene. 2024
We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

10/10 Excelente

Ina

Viajó con su pareja
Le gustó: Servicios
Polite staff very. Clean, convenient, reasonable price
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amy el 28 dic. 2023
We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

8/10 Bueno

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
It was very well priced and close to everything and easy accessible to most things in Port MacQuarrie.Overall pretty good but needing some minor repairs
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amy el 28 dic. 2023
We are pleased you enjoyed our location and staff! We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

4/10 Mediocre

Janina

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amy el 22 dic. 2023
We hope you found accommodation that met your expectations for the rest of your trip.

6/10 Aceptable

Alexander

No le gustó: Personal y atención
Some nice room, smoking outside too many butt tins to ground. Need milk. Little problem with wireless network won't work enough, should everything area of Motel I think okay thanks. Merry Christmas 🎅 Ho ho ho Cheers Alexander 😎
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amy el 19 dic. 2023
Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip. Merry Christmas

4/10 Mediocre

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Clean but old and bed very hard
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amy el 17 dic. 2023
We sincerely apologize that portions of your stay were not satisfactory. We hope you found accommodation that met your expectations for the rest of your trip.

8/10 Bueno

Gary

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Amy el 17 dic. 2023
Thanks for taking the time to review our property, this is always appreciated.

2/10 Terrible

JON

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Poor water pressure.Bedside light not working.Verry poorly appointed room.Expensove for quality of property. Handy location
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amy el 17 dic. 2023
We're sorry about you were disappointed with your stay. We hope you found accommodation that met your expectations for the rest of your trip.

8/10 Bueno

Malcolm

Se hospedó 1 noche en noviembre de 2023
Respuesta de Amy el 17 dic. 2023
Thanks for taking the time to review our property, this is always appreciated.

6/10 Aceptable

Stephen

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amy el 17 dic. 2023
We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and Comfy!!!
A great place to stay while travelling through Port Macquarie. Clean, comfortable and close to everything. Loved our stay at the Excelsior.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Amy el 16 nov. 2023
Thanks for taking the time to review our property, this is always appreciated. We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

8/10 Bueno

Christine

Very convenient location for me. The staff very kindly changed my upstairs room to downstairs, so I didn’t have to carry my suitcase up the stairs-I was most appreciative. A couple of cobwebs in the bathroom. Position of the shower head needs fixing too! Bed comfortable but overall the room needs a little TLC.
Se hospedó 1 noche en octubre de 2023
Respuesta de Amy el 15 nov. 2023
We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

2/10 Terrible

Donna

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Amy el 15 nov. 2023
We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

6/10 Aceptable

Daryl

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Amy el 15 nov. 2023
Thanks for taking the time to review our property.

10/10 Excelente

Irene

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and comfortable, having everything we needed for an overnight stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Amy el 23 oct. 2023
We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

6/10 Aceptable

Inkeri

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
Easy check in, little difficulty opening key box. Older but reasonably well maintained property,
Se hospedó 1 noche en octubre de 2023
Respuesta de Amy el 23 oct. 2023
We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

10/10 Excelente

Rene

Se hospedó 1 noche en junio de 2023
Respuesta de Amy el 23 oct. 2023
We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

4/10 Mediocre

Christie

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
It was clean and did the job for our quick overnight stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Clare el 16 oct. 2023
Hi, Christine, thanks for taking your time to share your feedback.

6/10 Aceptable

Joy

Le gustó: Limpieza, personal y atención
Standard old style motel best part was that you could not hear any of the people in the adjoining rooms comfortable beds and good aircon. Would stay again
Se hospedó 4 noches en octubre de 2023
Respuesta de Clare el 16 oct. 2023
Hi,Joy, thanks for taking your time to share your feedback.

10/10 Excelente

marguerite

Se hospedó 2 noches en octubre de 2023
Respuesta de Amy el 11 oct. 2023
We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

8/10 Bueno

Malcolm

Se hospedó 1 noche en septiembre de 2023
Respuesta de Amy el 10 oct. 2023
We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

10/10 Excelente

Nazem

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice room very friendly staff
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amy el 22 sept. 2023
Thank you for taking the time to leave such a great review! We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Amy el 31 ago. 2023
Thank you

8/10 Bueno

Ian

Viajó con su familia
Le gustó: Limpieza
Great location, a short walk to cafes and pubs etc
Se hospedó 1 noche en agosto de 2023
Respuesta de Amy el 31 ago. 2023
We are so glad to hear your stay with us was an enjoyable one.

8/10 Bueno

Beverley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and comfortable. Relatively large room. TV unfortunately had limited range of stations making it difficult to watch the Matilda's game
Se hospedó 1 noche en agosto de 2023
Respuesta de Amy el 31 ago. 2023
Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

6/10 Aceptable

Jose

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to get to, clean and tidy, unfortunately the walls are paper thin but other than that it was ok
Se hospedó 1 noche en agosto de 2023
Respuesta de Amy el 15 ago. 2023
thanks for taking your time to share your feedback.

8/10 Bueno

Joan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good size room.
Se hospedó 1 noche en julio de 2023
Respuesta de Clare el 22 jul. 2023
Hi, Joan, thanks for taking your time to share your feedback.

10/10 Excelente

Brett

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had everything I needed and at a great price
Se hospedó 1 noche en julio de 2023
Respuesta de Clare el 22 jul. 2023
Hi, Brett, thanks for taking your time to share your loving feedback.

6/10 Aceptable

Terry

Le gustó: Limpieza, personal y atención
Room was basically clean and tidy. Unfortunately, the basin tap had a slow drip, toilet flushes badly and a tile in the shower base was broken and half of it lifted with my foot. No damage to me but needs repair.
Se hospedó 1 noche en julio de 2023
Respuesta de Clare el 22 jul. 2023
Hi, Terry, thanks for taking your time to share your feedback. We have fixed these problems when you checked out, thanks again.

4/10 Mediocre

Louise

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Property is very dated and customer service was terrible.
Se hospedó 1 noche en junio de 2023
Respuesta de Clare el 22 jul. 2023
Hi, Loiuse. I am extremely sorry to hear that your stay at our hotel could not satisfy you.

10/10 Excelente

Sam

Se hospedó 1 noche en abril de 2023
Respuesta de Clare el 22 jul. 2023
Hi, Sam, thanks for taking your time to share your review.

10/10 Excelente

Oscar

Great overnight stop for travelling Brisbane to Sydney. Easy to book and easy to find.
Se hospedó 1 noche en junio de 2023
Respuesta de Amy el 30 jun. 2023
Thank you for taking the time to leave such a great review! We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

8/10 Bueno

Barry

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2023
Respuesta de Amy el 30 jun. 2023
Thank you for taking the time to leave such a great review! We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!

2/10 Terrible

Kevin

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Appalling old bed, with broken springs, and even worse, at 8am, a barely tepid shower, not worthy of being even called cool. Add to that the cockroaches running on the bathroom bench, and overall, it was terrible.
Se hospedó 1 noche en junio de 2023
Respuesta de Clare el 18 jun. 2023
Hi, Kevin. Thanks for taking the time to review our property. We sincerely apologize that portions of your stay were not satisfactory, hope you enjoy the rest of your trip.

8/10 Bueno

Michelle

Le gustó: Limpieza
Within walking distance to main town area
Se hospedó 2 noches en junio de 2023
Respuesta de Clare el 14 jun. 2023
Hi, Michelle, thanks for taking your time to share your feedback.

6/10 Aceptable

Ian

Double bed sunk into middle. Would have like a couple of biscuits in kitchen caddy. Was quiet and a beautiful spot to walk to a function at the Sails at night. Room clean.
Se hospedó 1 noche en junio de 2023
Respuesta de Clare el 14 jun. 2023
Hi, Ian, thanks for taking your time to share your feedback.

8/10 Bueno

Adam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Neat and tidy. Perfect for a one night stay.
Se hospedó 1 noche en mayo de 2023
Respuesta de Amy el 2 jun. 2023
Thanks for taking the time to review our property, this is always appreciated.

6/10 Aceptable

David

Le gustó: Personal y atención
Se hospedó 1 noche en mayo de 2023
Respuesta de Amy el 2 jun. 2023
Thanks for taking the time to review our property, this is always appreciated. We sincerely apologize that portions of your stay were not satisfactory.

8/10 Bueno

Nicholas, Sydney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, decent size rooms.
Se hospedó 3 noches en mayo de 2023
Respuesta de Amy el 2 jun. 2023
Thanks for taking the time to review our property, this is always appreciated.

6/10 Aceptable

Suzanne

Viajó en grupo
Le gustó: Limpieza, personal y atención
bathroom door did not provide privacy and curtains in unit were poorly maintained.
Se hospedó 1 noche en mayo de 2023
Respuesta de Clare el 10 may. 2023
Hi, Suzanne, thanks for taking your time to share your review. .

10/10 Excelente

Sally

Se hospedó 1 noche en abril de 2023
Respuesta de Amy el 2 jun. 2023
Thanks for taking the time to review our property, this is always appreciated.

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en abril de 2023
Respuesta de Clare el 10 may. 2023
Hi, Ian, thanks for taking your time to share your review.

8/10 Bueno

Anna

Se hospedó 1 noche en noviembre de 2022
Respuesta de Clare el 10 may. 2023
Hi, Anna, thanks for taking your time to share your review. .

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
2 nights wasn’t long enough
The location was fabulous so close to everything ,the room was spacious with comfortable furniture and utensils and microwave ,the fridge and freezer were great but very disappointed with the bed it was very uncomfortable also the toilet was continuously running very lightly so the cistern was filling it wasn’t major but in the still of the night you could hear It .The staff were fabulous and very attentative to our needs
Se hospedó 2 noches en abril de 2023
Respuesta de Amy el 17 abr. 2023
We are pleased you enjoyed your stay with us, and we look forward to welcoming you back on your next visit to Port Macquarie!