2/10 Terrible
Glen, Scarborough
13 jul. 2025
Would probably not stay there again.
Booked Premier King Room with River View
Waited nearly 2 hours to get into room
Only 1 guy on counter with huge que checking in.
Concierge not interested in our plight to get into room.
Only got into room after after we complained.
Got put in Level 18 room, view of adjacent buildings (but a glimpse of river), no mini bar stock, other than on opened off milk.
When they delivered some minibar stock they told us these rooms are normally only used for Qantas staff and are not stocked up. So did feel we were just put in this room to get us out of the way.
From our experience I would rate it more a 3 star offering and would not pay $560 for this room again. Maybe $200?
On the positive side, UMA restaurant was excellent and breakfast was also good.
Glen
Se hospedó 1 noche en julio de 2025