En la playa, arena blanca

Opiniones sobre Astra Apartments Newcastle East

Astra Apartments Newcastle East
Shortland Esplanade, Newcastle, NSW

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 7 de 13 opiniones" "
Evaluación: 8 - Bueno. 2 de 13 opiniones" "
Evaluación: 6 - Aceptable. 3 de 13 opiniones" "
Evaluación: 4 - Mediocre. 1 de 13 opiniones" "
Evaluación: 2 - Terrible. 0 de 13 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

8,8/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Aldo

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Amazing beachfront Apartment
Amazing Stay, right in fronf of the beach
Se hospedó 2 noches en diciembre de 2020

6/10 Aceptable

Nick, Sydney

Viajó con su pareja
Le gustó: Servicios
Be aware the advertised beach side apartments with sea views are facing away from the beach towards the city and you do get a harbour/river view. Also you have to call them before you arrive to organize for the the keys to be handed over we didn’t see this text which was sent on the morning we were traveling so the check in was a bit messy as a result. Carpets were a bit dirty and should be replaced. Otherwise it’s a good location and a good basic comfortable apartment with new amenities.
Se hospedó 2 noches en septiembre de 2020

4/10 Mediocre

Nicholas

Le gustó: Limpieza
No le gustó: Comodidad de la habitación
False advertising
BEWARE. We booked a One Bedroom Studio Apartment that was nothing like the images that were used to advertise it with. The listing states that it is 50m2 and can sleep 2 adults (including 1 child), and as we were staying with our 18-month old son we thought there would be no problems with this. I've stayed in enough apartments to know that there's no way that this is 50m2, even including the outside area – it was barely enough space for 2 people. The 'bedroom' was a bed surrounded with sliding doors right in the centre of the space with no storage space for luggage, resulting in the living area feeling like a claustrophobic box. It's more like a bedsit than a studio. Instead of the glass table and black chairs shown with plenty of space around them in the pictures we were provided a rickety old wooden furniture set that was positioned against the wall as there was no room for them. This was a particular issue as I had booked this apartment so that I could work from it on one of the days. After contacting the agents to be moved I was told that I should have told them I was wanting to work there and they could have suggested a bigger apartment. It is not the customer's responsibility to need to specify any of this up-front as the assumption is that when making a booking of this sort, the layout of the apartment may be different but the overall size and furnishings remain consistent. See photos provided (taken before checking out).
Se hospedó 3 noches en agosto de 2020

6/10 Aceptable

Jodie

Viajó en grupo
Le gustó: Limpieza
Se hospedó 2 noches en agosto de 2020

10/10 Excelente

Lionel

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 9 noches en agosto de 2020
Respuesta de Astra Apartments Newcastle el 19 ago. 2020
Thank you Lionel. Glad you enjoyed your stay

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Lacks security
The property itself is confusing to get around and the apartment is not able to be locked from the inside i needed to wedge a chair on the door to lock it neither can the balcony pertisions
Se hospedó 2 noches en junio de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unit immaculate with all the mod cons. Great spot so close to beach (although no beach view) Really enjoyed my stay
Se hospedó 3 noches en enero de 2020
Respuesta de Astra Apartments Newcastle el 3 feb. 2020
Thank you for your feedback - so glad you enjoyed your stay.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was great and the apartment was a great short stay option. Its a compact 1 bedder but worked well as a home away from home for two weeks.
Se hospedó 14 noches en enero de 2020
Respuesta de Astra Apartments Newcastle el 29 ene. 2020
Thank you for your feedback we’re glad to hear you enjoyed your stay

6/10 Aceptable

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
Great Position, but Bring Your Own Kitchen Sink.
Quite outstanding appliances ranging from stove with oven, dishwasher, microwave, large fridge, washing machine, drier, WiFi and large screen TV. Servicing is only provided once if you stay 14 days. Inadequate in my view for the replenishment of mandatory guest supplies. Oven yes, carving knife, no. Microwave yes, microwave dishes, no. 2x bedside lamps yes. USB charged, suitable adapters, no. Bathroom basin yes. Working plug, no. Salt cellars, veg peeler, decent corkscrew, no. Simply doesn't measure up to the ratings and should be listed on a bnb site, not hotels.com.
Se hospedó 7 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect location. Modern and clean. Didn't have a view of the beach like we were expecting but maybe that was my mistake. It did have a nice view of the harbour.
Se hospedó 3 noches en marzo de 2019
Respuesta de Astra Apartments Newcastle el 31 mar. 2019
thanks for your feedback. We are glad to hear you enjoyed your stay. Not all our Newcastle East apartments offer water views. We recommend double checking prior to booking to avoid potential disappointment.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Water from the shower would leak out as the drain is right near the shower door. Drain should be in the middle for proper drainage
Se hospedó 2 noches en marzo de 2019
Respuesta de Astra Apartments Newcastle el 31 mar. 2019
thanks we will take your feedback on board

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is fantastic and the apartment was very well designed and clean. My only gripe is the advertising should not say beachside as it implies the apartment is on the beachside of the building. Our apartment had city views which was okay for 2 nights.
Se hospedó 2 noches en enero de 2019
Respuesta de Astra Apartments Newcastle el 14 ene. 2019
Thanks for your feeedback Trevor. Glad you enjoyed your stay. I'm sorry if you have misinterpreted our description however the apartment is in fact located in a beachside location however at no time is it referred to as 'absolute beachfront' as we do with our beachfront properties which incidentally are 4-5 time higher priced than what you paid. the apartment photos clearly depict the view as 'city' views and not beachfront.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en noviembre de 2018
Respuesta de Astra Apartments Newcastle el 6 dic. 2018
thank you for taking the time to share your thoughts