Dear Maria, Thank you for staying with us and for sharing your feedback. Exceptional service and a revitalizing experience for every guest is our highest priority, so we want to extend our apologies for your disappointing stay. We have shared your review with our associates so that appropriate adjustments can be made. We value you as a guest and hope that we have the opportunity to welcome you again in the future.Best Regards, David Weishar,Director of Operations

Dear Jose Angel, Thank you for the high rating of The Westin New York at Times Square. We are thrilled to know you had a great stay and that our dynamic location perfectly suited to your needs. It was our pleasure accommodating you, and we look forward to exceeding your expectations again.Best Regards, David Weishar,Director of Operations

Dear Hugo, Thank you for sharing the nice rating about your experience at The Westin New York At Times Square. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards, David Weishar,Director of Operations

Dear Roosevelt, Thank you for taking the time to share that your stay at The Westin New York At Times Square was perfect in every way. Located in the heart of Times Square, you can feel the energy and heartbeat of this dynamic city, with shows, shopping, and fine dining just moments from our door. We are also glad you loved our well-appointed guestrooms and that our devoted associates took good care of you. We appreciate your fantastic rating, and we look forward to being your home whenever you are in the area.Best Regards, David Weishar,Director of Operations

Dear Mariana, Thank you for the generous review of your recent stay at The Westin New York At Times Square. We are pleased you found our location to be perfect for your plans. Our landmark hotel in the heart of Broadway is within walking distance of 40 theatres and world-famous shops and restaurants. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards, David Weishar,Director of Operations

Dear Gayle, It was our pleasure welcoming you to The Westin New York At Times Square. We are thrilled that your experience was great from beginning to end and that our ideal location was perfect for your needs. As you discovered, our Heavenly Bed and Heavenly Bath are meant to relax and rejuvenate you, all while our associates seamlessly take care of all the details. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Best Regards, David Weishar,Director of Operations

Dear Mario, Thank you for choosing us for your recent visit. We are genuinely sorry for the experience you had with our front desk associate. We strive to provide thoughtful, intuitive service from each of our associates, and we are disappointed for not meeting these expectations. Thank you once more for your valuable feedback, as we are always working to elevate our guest experience. We appreciate your patience and hope you will consider staying with us again.Best Regards, David Weishar,Director of Operations

Dear Lucia, Thank you for taking the time to share that your stay at The Westin New York At Times Square was perfect in every way. We appreciate your fantastic rating, and we look forward to being your home whenever you are in the area.Best Regards, David Weishar,Director of Operations

Dear Pedro, Thank you for the generous review of your recent stay at The Westin New York At Times Square. We are pleased you found our location to be perfect for your plans. Our landmark hotel in the heart of Broadway is within walking distance of 40 theatres and world-famous shops and restaurants. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards, David WeisharDirector of Operations

Dear Sandra, Thank you for sharing your excellent review about your visit to The Westin New York At Times Square. We are thrilled to know you had a great stay, and that you especially loved our rejuvenating and spotless property and our thoughtful hospitality. It was our pleasure accommodating you, and we look forward to welcoming you back the next time your travels bring you to the Big Apple.Best Regards, David WeisharDirector of Operations

Dear Mr. Mauricio, Thank you for the generous rating of your recent stay at The Westin New York At Times Square. We are pleased you found our location to be perfect for your plans. Our landmark hotel in the heart of Broadway is within walking distance of 40 theatres and world-famous shops and restaurants. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards, David WeisharDirector of Operations

Dear Alejandro, Thank you for being our guest and for your thoughtful review. While we hope your overall time with us was satisfactory, we apologize for the maintenance issues you had in your accommodations; we will share your concerns appropriately to ensure a better experience going forward. We also regret not meeting all of your expectations for a perfect stay. Thank you again for your feedback, and we hope to welcome you back for the exceptional experience we are known for providing.Best Regards, David WeisharDirector of Operations

Dear Mr. Leonel, Thank you for choosing our hotel and for your rating. We sincerely apologize that you had difficulties during your stay. We strive to provide a refreshing, enhanced stay to every guest; therefore we sincerely apologize for not meeting these expectations during your visit. We hope you will consider giving us another chance to provide you with the enriching experience you should always expect from us. Best Regards, David WeisharDirector of Operations

Dear Mr. Priego, Thank you for your thoughtful review and for all the lively things that you had to say about The Westin New York At Times Square, a refreshing retreat in the heart of our energizing city. Your comments were a pleasure to read, and we are glad that we met your expectations. Thank you again for your feedback, and we look forward to your next visit.Best Regards, David WeisharDirector of Operations

Dear Andres, Thank you for your perfect rating of The Westin New York At Times Square, a refreshing retreat in the heart of our energizing city. Thank you again, and we look forward to your next visit.Best Regards, David Weishar,Director of Operations

Dear Grisel, Thank you for choosing The Westin New York Times Square for your recent stay. It is nice to know you loved our dynamic location and are pleased to hear about the exceptional service you received from our associates and how they exceeded your expectations. We appreciate your kind remarks about Olga, John, and Monica; we will enjoy sharing your compliments with them. It was our pleasure accommodating you, and we hope to have you revisit the next time you are in the area.Best Regards, David Weishar,Director of Operations

Dear Eduardo, Thank you for taking the time to share that your stay at The Westin New York At Times Square was perfect in every way. Located in the heart of Times Square, you can feel the energy and heartbeat of this dynamic city, with shows, shopping, and fine dining just moments from our door. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area.Best Regards, David WeisharDirector of Operations

Dear Claudia, Thank you for sharing your kind review of your time at The Westin New York At Times Square. We are pleased to know our optimal location made your stay more enjoyable. In the heart of Broadway, our hotel is within walking distance of world-class shopping, award-winning restaurants, and New York City's famous landmarks. We appreciate your business and hope you will make us your home every time your travels bring you to the area.Best Regards, David Weishar,Director of Operations

Dear Ms. Torres, Thank you for the generous rating of The Westin New York At Times Square. We are glad that your stay was perfect in every way. We appreciate your fantastic feedback, and we look forward to welcoming you back on your next visit to our dynamic city.Best Regards, David Weishar,Director of Operations

Dear Liset, Thank you for taking the time to share that your stay at The Westin New York At Times Square was perfect in every way. Located in the heart of Times Square, you can feel the energy and heartbeat of this dynamic city, with shows, shopping, and fine dining just moments from our door. We appreciate your fantastic feedback, and we hope we will be your home whenever you are in the area.Best Regards, David WeisharDirector of Operations

Dear Mr. Fernando, Thank you for the generous review of your recent stay at The Westin New York At Times Square. We are pleased you found our location to be perfect for your plans. Our landmark hotel in the heart of Broadway is within walking distance of 40 theatres and world-famous shops and restaurants. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards, David WeisharDirector of Operations

Dear Daniella, Thank you for choosing us for your New York City visit. We sincerely apologize for the oversight in your guestroom and that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We hope you will give us the opportunity to make it up to you on a future visit.Best Regards, David WeisharDirector of Operations