Thank you for taking the time to complete the survey. Your experience has been noted for review, with the intent to better our services and property. Respectfully, Zulma

Thank you for taking the time to complete the survey. We are happy to hear of your experience.

Hola, Gracias por su estadía en The Watson Hotel. Saludos, Sevil

Hola, Gracias por dejar comentarios. ¡Apreciamos que haya disfrutado de la ubicación del hotel y de la fuente de agua recién agregada! Gracias, Sevil

Thank you for your rating on your recent stay with us

Thank you for being a valued guest during your travels. While we trust the rest of your visit was exceptional, we apologize for any lapse in housekeeping service you experienced during your stay. We'll be sure to share your feedback with the team as we continually improve. During your next trip to the city, we look forward to providing an even better experience!

Thank you for the lovely rating! We are so happy you enjoyed your stay, thank you for the feedback. Thank you, Rebecca Roldan Guest Service Manager

Rebeca, Thank you for the lovely rating! We are so happy you enjoyed your stay. Thank you for he feedback. Thank you, Rebecca Roldan Guest Service Manager

Hello Ricardo, Thank you for your stay at The Watson Hotel. Best, Sevil

Thank you for choosing the Watson Hotel.

Jose Gracias por tomarse el tiempo para dejarnos una reseña. Nos sentimos halagados por sus amables palabras y encantados de saber que tuvo una estancia agradable. Estamos muy contentos de que haya aprovechado al máximo nuestra ubicación. Agradecemos los comentarios. Saludos, Rebecca Roldan Gerente de servicio al huésped

Hola, Gracias por tomarse el tiempo para dejar un comentario. Nos alegra saber que haya disfrutado de la ubicación del hotel. Mejor, Sevil

We welcome all guest feedback as we consider your comments imperative in our endeavor to improve. Please accept our apologies for the issues you encountered in your bathroom. Our maintenance team is typically commended for their efficiency and diligence in addressing guest concerns, and we will review your comments to ensure we are responding to guest concerns as soon as we can. Also, please take into consideration that you stayed with us in December (high season) when the rates are extremely high in the city. We are glad you loved our ideal location, and we hope you will allow us another chance to showcase a better stay upon your return.

Gracias por sus comentarios sobre la estancia en el Watson.

Dear Fabian, Thank you for reaching out to us to share the details of your recent stay. While we are glad that our convenient location added to your stay, it's unfortunate to hear that your recent stay with us didn't meet your expectations. Please accept our apologies for the miscommunication regarding the fees that were included in your reservation. We will speak with our team to ensure better communication in the future. Given the opportunity, we would like to provide you with the stay you expected.

Thank you for your recent stay with us and for taking a moment to share your thoughts. We would like to extend our sincere apologies for falling short in providing you a pleasant stay due to the noise from the bathroom. With your feedback in mind, we will look into this issue and find a solution to the noise. On your next visit to the area, we'd love another chance to ensure that you will have a gratifying experience with us. Please come back soon and have a good one.

Dear Juliana, We appreciate you taking the time to share your feedback. It is such a joy to hear that our ideal location suited your travel needs. However, please know that we will investigate your claims about the level of hospitality you experienced to ensure that our high standard service is being maintained at all times. Also, the maintenance and cleanliness issues you've highlighted will be shared with the appropriate department for the benefit of future guests. It is a privilege to provide the accommodations and services every guest deserves, so we hope you give us a second chance. We know we can do better next time.

Nicolas, Thank you for taking the time to leave us a review. We are flattered by your kind words and thrilled to know you had a pleasant stay. We are so glad you got the most out of our location. Regards, Rebecca Roldan Guest Service Manager

Agradecemos sinceramente una crítica honesta. Gracias por tomarse el tiempo para compartir sus pensamientos sobre su estadía más reciente. Estamos muy contentos de saber que el personal le brindó el amable servicio que se merece y que aprovechó al máximo nuestra ubicación. Gracias, Rebecca Roldan Gerente de servicio al huésped

Gracias por sus comentarios y alójese en el Watson.

Gracias por sus comentarios y alójese en el Watson.

Thank you.

Gracias por sus comentarios y alójese en el Watson.

Thank you for the lovely rating!!! We are so happy you had a pleasant stay with us. We hope to see you again. Thank you, Rebecca Roldan Guest Service Manager

Thank you for the lovely rating!!! We are so happy you had a pleasant stay with us. We hope to see you again. Thank you, Rebecca Roldan Guest Service Manager

Thank you for the lovely rating!!! We are so happy you had a pleasant stay with us. We hope to see you again. Thank you, Rebecca Roldan Guest Service Manager

Hello Anonymous, Thank you for taking the time to write an honest review. We are currently in the process of renovating our floors and hopefully will have the project completed. We do appreciate your pleasant experience with our employees and pool. Best, Sevil T Guest Service Manager

The property is closed due to the pandemic.

We value your feedback, thank you for taking the time to complete the review. We are happy to hear you enjoyed your stay.

Greetings, How may I assist you.

Greetings, We value your feedback. My apologies for the noise. Unfortunately, the rooftop bar may only be open during the summer. Your experience will be taken into account when reviewing for improvements. Thank you for taking the time to review us.

We value your feedback, thank you for taking the time to complete the survey. Your experience is noted for future reference regarding improvements. Thank you for choosing The Watson Hotel

Greetings, How may I Assist you?

We are pleased to hear of your experience. Thank you for taking the time to complete the survey. Please think of us on your next visit to New York. Be well.

Hello, Thank you for your stay at The Watson Hotel. Regards, Sevil

On behalf of our team, thank you for taking the time to share your feedback with us. While we are glad you felt the service from some of our staff was welcoming, we regret to see that his standard was not being upheld by all our team members. Rest assured we will discuss your comments to align our team with our goal to deliver a superior experience. Regarding your thoughts about a fridge and microwave, we do not offer microwaves at the hotel. However, refrigerators are available for a 10 USD nightly fee. Again, thank you for sharing your review and we hope to have the chance to deliver an exemplary experience to you in the future.