Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 434 de 1143 opiniones" "
10 - Excelente
434
Evaluación: 8 - Bueno. 339 de 1143 opiniones" "
8 - Bueno
339
Evaluación: 6 - Aceptable. 185 de 1143 opiniones" "
6 - Aceptable
185
Evaluación: 4 - Mediocre. 117 de 1143 opiniones" "
4 - Mediocre
117
Evaluación: 2 - Terrible. 68 de 1143 opiniones" "
2 - Terrible
68
8,4/10
Limpieza
8,0/10
Personal y atención
7,6/10
Servicios
7,6/10
Estado de la propiedad e instalaciones
7,6/10
Cuidado del medio ambiente
Opiniones
4/10 Mediocre
Alfonso
27 sept. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena ubicación, instalaciones terribles
El hotel está muy bien ubicado, sin embargo, las instalaciones están muy viejas y deprimentes. Pero lo que no es nada aceptable, es que permitan que se reúnan muchos inmigrantes que están de intercambio en una habitación, para pasar la noche, porque quizás viven en los suburbios. Y hacen mucho ruido.
Alfonso
Se hospedó 3 noches en septiembre de 2023
8/10 Bueno
Jennifer
Viajó con su pareja
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The bed was very comfortable. Bathroom was small and shower over the bath was a bit slippery for a 73 year old.
Jennifer
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
Philip
12 abr. 2024
Le gustó: Limpieza
No le gustó: Personal y atención
Very slow check out.
Philip
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Barbara
Viajó con su pareja
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean comfortable
Barbara
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Sonia
Viajó con su familia
8 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room size is really good and feeling very comfortable.
Wai Mei
Se hospedó 4 noches en marzo de 2024
6/10 Aceptable
Trent
Viajó con su familia y niños pequeños
6 abr. 2024
Le gustó: Limpieza, personal y atención
In reality this is not 5 star hotel.
Rooms highly out dated and show wear a tear.
Pool hasn't been cleaned in a long time.
Beds a very comfortable and rooms are very clean
Trent
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
Maria
Viajó con su familia
4 abr. 2024
The Nigjt Froht staff needs more training on how to greet Customer. Lacking willingness to assist.
Maria
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
Tina
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a wonderful place very clean staff are amazing tram stop right out your door
Tina
Se hospedó 1 noche en marzo de 2024
Respuesta de Saif Ian Rashid General Manager el 16 abr. 2024
Dear Tina,Thank you for taking the time to share your experience with Stamford Plaza Melbourne. We're thrilled to hear that you found our hotel to be wonderful and clean, and that you enjoyed the convenience of the tram stop right outside our door.Our team takes great pride in providing exceptional service, and it's rewarding to hear that our staff made a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Saif Ian RashidGeneral Manager
8/10 Bueno
Erin
Viajó con su familia y niños pequeños
3 abr. 2024
Le gustó: Limpieza, servicios
Decent short stay option in the heart of the city.
Erin
Se hospedó 1 noche en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 16 abr. 2024
Dear Erin,Thank you for taking the time to share your feedback with Stamford Plaza Melbourne. We're glad to hear that you found Stamford Plaza Melbourne to be a decent option for your short stay in the heart of the city.We hope to have the opportunity to welcome you back again in the future.Best regards,Saif Ian RashidGeneral Manager
4/10 Mediocre
KRISTIE
1 abr. 2024
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
KRISTIE
Se hospedó 3 noches en marzo de 2024
Respuesta de Saif Ian Rashid General Manager el 16 abr. 2024
Dear Kristie, Thank you for sharing your feedback regarding your recent stay with Stamford Plaza Melbourne. We would appreciate more specific details about what aspects of your stay were unsatisfactory, so that we can address those issues and improve our services for future guests.Our goal is to ensure that all guests have a pleasant and comfortable experience, and your feedback is valuable in helping us achieve that goal. If you're willing to share more details, please don't hesitate to reach out. We are committed to providing the best possible guest experience and would like to learn more about how we can enhance our services.Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.Best regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Sartono
Viajó con su familia
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service
Sartono
Se hospedó 4 noches en marzo de 2024
Respuesta de Saif Ian Rashid General Manager el 2 abr. 2024
Dear Sartono, Thank you for your review and 5 star rating following your recent stay at Stamford Plaza Melbourne. We are delighted you found our service and facilities exceeded your expectations in all the areas and that you enjoyed a great stay with us. We look forward to welcoming you back in the not too distant future. Best Regards,Saif Ian RashidGeneral Manager
6/10 Aceptable
Hayley
Viajó con su pareja
31 mar. 2024
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
A lot of things were broken and a very small room
Hayley
Respuesta de Saif Ian Rashid General Manager el 2 abr. 2024
Dear Hayley, Thank you for taking the time to share your review following your stay here in Stamford Plaza Melbourne.We're truly sorry to learn that your overall stay did not meet your expectations. We would appreciate more specific details about what was broken, so that we can address those issues and improve our services for future guests.Our goal is to ensure that all guests have a pleasant and comfortable experience, and your feedback is valuable in helping us achieve that goal. If you're willing to share more details, please don't hesitate to reach out. We are committed to providing the best possible guest experience and would like to learn more about how we can enhance our services.Thank you again for taking the time to advise us where we can improve our services and I do hope we may have the opportunity to welcome you again. Best regards,Saif Ian RashidGeneral Manager
6/10 Aceptable
Robert
29 mar. 2024
Le gustó: Limpieza
Nothing like the pictures and staff need more training apart from the bag guy he was nice
Robert
Se hospedó 2 noches en marzo de 2024
Respuesta de Saif Ian Rashid General Manager el 5 abr. 2024
Dear Robert,Thank you for taking the time to share your feedback with Stamford Plaza Melbourne. We're disappointed to hear that your experience did not meet your expectations.We understand the importance of accurate representation, and we will review our listing to ensure that it reflects the current state of our facilities. Your feedback regarding the staff's training is duly noted. We are committed to providing excellent service, and we will use your feedback to identify areas for improvement in our team's training and development.We're glad to hear that you had a positive interaction with our bell staff, and we will be sure to pass along your kind words to them.Please know that your feedback is valuable to us, and we will use it to make improvements to enhance the overall guest experience.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best Regards, Saif Ian RashidGeneral Manager
8/10 Bueno
Tomomi
Viajó con su familia
23 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Joanne
Se hospedó 1 noche en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 25 mar. 2024
Dear Joanne,Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
JAMES
13 mar. 2024
JAMES
Se hospedó 4 noches en marzo de 2024
Respuesta de Saif Ian Rashid General Manager el 20 mar. 2024
Dear James, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Peter
8 mar. 2024
Good quality hotel great location
Peter
Se hospedó 1 noche en marzo de 2024
Respuesta de Saif Ian Rashid General Manager el 19 mar. 2024
Dear Peter, Thank you for your feedback following your stay at the Stamford Plaza Melbourne. I am delighted that you enjoyed our exceptional location in central Melbourne and hope you had to time to take in all that Melbourne has to offer.Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it's rewarding to know that our efforts were appreciated.We certainly look forward to welcoming you back during your next visit to Melbourne.Best Regards,Saif Ian RashidGeneral Manager
6/10 Aceptable
Ceejay
8 mar. 2024
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The room I had the spa made more noise then it did working . It was poor I was disappointed with the in room spa. Not worth the money I spent for that room . The upstairs communal spa was good of course but If I wanted a communal spa I would've found a cheaper option . The room was a lil untidy other then that the service was good.
Ceejay
Se hospedó 1 noche en marzo de 2024
Respuesta de Saif Ian Rashid General Manager el 21 mar. 2024
Dear Ceejay, Thank you for taking the time to share your feedback following your stay here in Stamford Plaza Melbourne. We are sorry to note that your stay did not meet your expectations in all areas and share your disappointment that we have fallen short in our delivery of an exceptional stay.It is through comments such as yours that we are able to identify areas with potential for improvement and I will certainly ensure your feedback is shared with our team for their further review. Your satisfaction is important to us, and we would welcome the opportunity to restore your confidence in our hotel. Please feel free to contact our guest services team directly if you would like to discuss your experience further or if there is anything specific we can do to make amends.Thank you for choosing to stay with us, and we hope to have another chance to serve you better in the future.Best Regards,Saif Ian RashidGeneral Manager
8/10 Bueno
Kyung Jae
Viajó por negocios
3 mar. 2024
Le gustó: Limpieza, personal y atención, servicios
Quite old-style hotel with some tradition but very convenient location for business. Really good.
Kyung Jae
Se hospedó 2 noches en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 21 mar. 2024
Dear Kyung Jae,Thank you for sharing your feedback with us following your stay here in Stamford Plaza Melbourne. We're glad to hear that you found our hotel to have a traditional charm and appreciated its convenient location for business purposes. As a hotel with a rich history, we take pride in maintaining elements of tradition while ensuring our facilities and services meet the needs of modern travelers. Your positive comments about the convenience of our location are greatly appreciated.Should you have any further feedback or if there's anything we can do to enhance your experience during future stays, please feel free to let us know. We hope to have the opportunity to welcome you back again soon.Warm regards,Saif Ian RashidGeneral Manager
8/10 Bueno
Daniel
2 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Large property, room was comfortable, staff were good. Nothing to complain about. I would stay again.
Daniel
Se hospedó 1 noche en marzo de 2024
Respuesta de Saif Ian Rashid General Manager el 21 mar. 2024
Dear Daniel,Thank you for choosing to stay with Stamford Plaza Melbourne and for sharing your experience. We're delighted to hear that you found our property spacious and your room comfortable. Providing a comfortable and welcoming environment for our guests is our top priority, and we're pleased to know that we succeeded in your case.It's also great to hear that you had positive interactions with our staff. We strive to provide excellent service, and your kind words are a testament to our team's efforts.We appreciate your feedback and are thrilled to hear that you would choose to stay with us again. We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Saif Ian RashidGeneral Manager
8/10 Bueno
David
2 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
David
Se hospedó 1 noche en marzo de 2024
Respuesta de Saif Ian Rashid General Manager el 19 mar. 2024
Dear David, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
6/10 Aceptable
Steve
Viajó con su pareja
29 feb. 2024
Le gustó: Limpieza, personal y atención
How close it was to things and very straightforward to get to
What I didn't like was the information they should have told you at check in like the lifts
Steve
Se hospedó 1 noche en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 29 feb. 2024
Dear Steve,Thank you for taking the time to share your thoughts about your recent stay with Stamford Plaza Melbourne. We're glad to hear that you found our hotel conveniently located and easy to access. We appreciate your feedback about the information provided at check-in, especially regarding the lifts. Your input is valuable, and we'll use it to enhance the overall guest experience.We hope to have the pleasure of welcoming you back for another positive experience in the future.Best regards,Saif Ian RashidGeneral Manager
8/10 Bueno
Leon
26 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Leon
Se hospedó 1 noche en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 29 feb. 2024
Dear Leon, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
8/10 Bueno
Andrew
Viajó con su pareja
23 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had to change rooms, partner got stuck inthe bathroom, the second room was in front of a biulding site, woke up at 630, every morning , cleaning staff very noisy , putting garbage bags in stair well and letting door slamand letting door slam, food and hospitalty was very good
Andrew
Se hospedó 4 noches en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 26 feb. 2024
Dear Andrew,Thank you for sharing your recent experience with Stamford Plaza Melbourne. We sincerely apologize for the inconvenience and discomfort you encountered during your stay.It's disappointing to hear about the challenges you faced, including the need to change rooms and the disturbance caused by our cleaning staff. Please know that we take these issues seriously, and we will address them with our team to ensure improvements are made to enhance the overall guest experience.On a positive note, we're glad to hear that you enjoyed the food and hospitality provided during your stay. Your feedback regarding this aspect of your experience is greatly appreciated and will be shared with our team as motivation to continue delivering excellent service.We hope to have the opportunity to welcome you back in the future for a much more seamless and enjoyable stay.Warm regards,Saif Ian RashidGeneral Manager
6/10 Aceptable
Louise
Viajó con su familia
22 feb. 2024
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
A mouse seen in the restaurant, was of concern.
Louise
Se hospedó 3 noches en febrero de 2024
Respuesta de Avi Khera Hotel Manager el 12 mar. 2024
Dear Louise, Thank you for your feedback following your stay here in Stamford Plaza Melbourne. Please be informed that we have addressed the matter. If you would like to further discuss your feedback, please do not hesitate to contact us and look for the Hotel Manager.Best Regards, Avi KheraHotel Manager
10/10 Excelente
Berge
20 feb. 2024
Berge
Se hospedó 1 noche en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 25 mar. 2024
Dear Berge,Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
8/10 Bueno
Cleopatra
Viajó con su familia
18 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, easy walking distance to MCG, Bourke St Mall and trams. Highly recommend including breakfast when booking.
Cleopatra
Se hospedó 3 noches en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 20 feb. 2024
Dear Cleopatra,Thank you for your wonderful review and for recommending our hotel! We're thrilled to hear that you enjoyed our great location, within easy walking distance to popular attractions like the MCG and Bourke St Mall.We're also pleased to know that you found the inclusion of breakfast to be highly recommendable. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Saif Ian RashidGeneral Manager
8/10 Bueno
Wade
Viajó con su pareja
17 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Other than having to put a $100 per night deposit that is taken out of account right away but takes 5 business days to get back was a good place to stay.
Wade
Se hospedó 3 noches en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 21 feb. 2024
Dear Wade, Thank you for taking the time to provide us with your thoughtful and thorough feedback following your recent stay at Stamford Plaza Melbourne.Your constructive comments are very helpful in seeing where we can make improvements and all feedback is welcomed and reviewed accordingly. I am also sorry to hear that you are experiencing a delay with the release of your funds and appreciate that this can be frustrating. As part of our check-in process we do take a guarantee of payment for your accommodation and also an additional amount to cover any further charges, as per standard international hotel practice. Upon settlement of your account when departing the hotel we notify your bank to release any unused funds. Unfortunately we do not have any control over the time of this, though generally it is about 5 working days. We do suggest that you contact your bank for assistance. We hope to welcome you back in the near future.Kind regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Daniel
16 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Daniel
Respuesta de Saif Ian Rashid General Manager el 21 feb. 2024
Dear Daniel, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
nigel
Viajó con su pareja
12 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very comfortable stay in a great spacious room. Enjoyed High Tea at restaurant. Very convenient for walking around the city.
nigel
Se hospedó 2 noches en diciembre de 2023
Respuesta de Saif Ian Rashid General Manager el 13 feb. 2024
Dear Nigel,Thank you for sharing your experience with Stamford Plaza Mlebourne! We're thrilled to hear that you had a very comfortable stay in one of our great spacious rooms. It's wonderful to know that you enjoyed High Tea at our restaurant and found our location convenient for exploring the city on foot.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay and delightful experiences in the future.Best regards,Saif Ian RashidGeneral Manager
8/10 Bueno
Scott
11 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great value for money. Good for weekend visit. Room was a bit tired, but large and comfortable.
Scott
Se hospedó 1 noche en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 12 feb. 2024
Dear Scott,Thank you for choosing Stamford Plaza Melbourne and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be great value for money and suitable for a weekend visit.We appreciate your observation about the room, and we apologize for any tiredness you may have experienced. Please be assured that we are continuously working on upgrades to enhance our guests' experience.We look forward to welcoming you back and hope to provide you with an even more comfortable stay in the future.Best regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Christian
9 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Christian
Se hospedó 1 noche en febrero de 2024
Respuesta de Saif Ian Rashid General Manager el 12 feb. 2024
Dear Christian, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Candice
Viajó con su pareja
2 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved our stay! Super comfy room, lots of space to relax and chill. Will definitely stay here again!
Candice
Se hospedó 3 noches en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 5 feb. 2024
Dear Candice, Thank you for your 5-star rating of your recent stay here in Stamford Plaza Melbourne. Feedback such as yours is very valuable to the hotel as it tells us what we are doing right. Thank you for appreciating our high standard of service and facilities, it’s always a pleasure to fulfil our guest’s needs in this area . Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Katie
29 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room allocated was very comfortable, clean and spacious. All in all a great stay.
Katie
Se hospedó 2 noches en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 8 feb. 2024
Dear Katie,Thank you for taking the time to share your positive feedback about your recent stay here in Stamford Plaza Melbourne. We're delighted to hear that the room we allocated was very comfortable, clean, and spacious, providing you with a great stay. Feedback such as yours is very valuable to the hotel as it tells us what we are doing right. Thank you for appreciating our high standard of service and facilities, it’s always a pleasure to fulfil our guest’s needs in this area . Your satisfaction is our priority, and we look forward to welcoming you back for another comfortable and enjoyable experience in the future.Best Regards,Saif Ian RashidGeneral Manager
2/10 Terrible
Biljana
Viajó con su familia
29 ene. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is old and run down, the air conditioning not able to handle the hot Melbourne days and the options to resolve limited.
Disappointed with our stay - the only saving grace was the close proximity to the AO tennis precinct.
Biljana
Se hospedó 2 noches en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 8 feb. 2024
Dear Biljana,Thank you for taking the time to share your feedback with us about your recent stay here in Stamford Plaza Melbourne. We sincerely apologize for any inconvenience you experienced during your stay and regret that we fell short of your expectations.We understand the importance of a comfortable environment, especially during hot Melbourne days, and we regret that the air conditioning system did not meet your needs. Your comments regarding the property's condition have been duly noted, and we will address these concerns with our maintenance team to ensure that necessary improvements are made promptly.While we're pleased to hear that our proximity to the AO tennis precinct was a positive aspect of your stay, we regret that it was not enough to fully compensate for the issues you encountered.Please know that your feedback is invaluable to us, as it allows us to identify areas for improvement and take corrective action. We sincerely apologize for any inconvenience caused and hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.Warm regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Kosta
29 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kosta
Se hospedó 3 noches en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 8 feb. 2024
Dear Kosta, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Kate
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kate
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saif Ian Rashid General Manager el 8 feb. 2024
Dear Kate, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
8/10 Bueno
Melanie
27 ene. 2024
Melanie
Se hospedó 2 noches en enero de 2024
10/10 Excelente
guada
26 ene. 2024
Le gustó: Limpieza, servicios
Excellent location. No complaints. Stayed for 5 days.
guada
Se hospedó 4 noches en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 8 feb. 2024
Dear Guada, Thank you for your review and 5 star rating following your recent stay at Stamford Plaza Melbourne. We are delighted you found our service and facilities exceeded your expectations in all the areas and that you enjoyed a great stay with us. We look forward to welcoming you back in the not too distant future. Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
robert
26 ene. 2024
robert
Se hospedó 1 noche en enero de 2024
8/10 Bueno
Mari
Viajó con su pareja
25 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It has got old world charm. Sauna and spa area are excellent.
Mari
Se hospedó 1 noche en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 8 feb. 2024
Dear Mari,Thank you for sharing your experience about your recent stay here in Stamford Plaza Melbourne. We're delighted to hear that you appreciate the old-world charm of our establishment and that you enjoyed the excellent sauna and spa areas.Your satisfaction is important to us, and we hope to continue providing you with a charming and pleasant experience during your future visits.Best regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Alana
24 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Alana
Se hospedó 2 noches en diciembre de 2023
Respuesta de Saif Ian Rashid General Manager el 8 feb. 2024
Dear Alana, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
6/10 Aceptable
FUMI
22 ene. 2024
Le gustó: Limpieza, personal y atención
FUMI
Se hospedó 6 noches en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 8 feb. 2024
Dear Fumi, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Paul
20 ene. 2024
Paul
Se hospedó 1 noche en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 9 feb. 2024
Dear Paul, Thank you for your review and 5 star rating following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Anna
Viajó con su familia
19 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful
Anna
Se hospedó 1 noche en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 20 ene. 2024
Dear Anna, Thank you for your review and 5 star rating following your recent stay at Stamford Plaza Melbourne. We are delighted you found our service and facilities exceeded your expectations in all the areas and that you enjoyed a great stay with us. We look forward to welcoming you back in the not too distant future. Best Regards,Saif Ian RashidGeneral Manager
10/10 Excelente
Blair
Viajó con su familia
18 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A very nice, clean, perfectly located and easy to get to accommodation.
Blair
Se hospedó 1 noche en enero de 2024
8/10 Bueno
CHUNGHEE
17 ene. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
CHUNGHEE
Se hospedó 3 noches en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 20 ene. 2024
Dear Chunghee, Thank you for your feedback about your recent stay here in Stamford Plaza Melbourne. Thank you so much for your kind words and it's great to see that you had such a fabulous time during your stay at Stamford Plaza Melbourne. I hope you had time to make the most of all that Melbourne has to offer. We can't wait to see you back soon.Best Regards, Saif Ian RashidGeneral Manager
2/10 Terrible
Michi
Viajó con su familia
17 ene. 2024
No le gustó: Personal y atención
Michi
Se hospedó 2 noches en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 20 ene. 2024
Dear Michi,Thank you for sharing your feedback regarding your recent stay. We're truly sorry to learn that your overall stay did not meet your expectations. We would appreciate more specific details about what aspects of your stay were unsatisfactory, so that we can address those issues and improve our services for future guests.Our goal is to ensure that all guests have a pleasant and comfortable experience, and your feedback is valuable in helping us achieve that goal. If you're willing to share more details, please don't hesitate to reach out. We are committed to providing the best possible guest experience and would like to learn more about how we can enhance our services.Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.Best regards,Saif Ian RashidGeneral Manager
10/10 Excelente
June
Viajó con su familia
17 ene. 2024
Le gustó: Servicios
Great position in the city, felt very comfortable and welcome. 11 year old loved going up and down the elevator😀
June
Se hospedó 1 noche en enero de 2024
Respuesta de Saif Ian Rashid General Manager el 20 ene. 2024
Dear June,Thank you for taking the time to share your experience with Stamford Plaza Melbourne. We are delighted to hear that you enjoyed our great position in the city and that you felt comfortable and welcome during your stay.It's always a pleasure to know that our guests have positive and memorable experiences, especially when it comes to the enjoyment of our facilities like the elevators. We appreciate your feedback and look forward to welcoming you back for another pleasant stay.Best regards,Saif Ian RashidGeneral Manager