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Opiniones sobre Alegranza Luxury Resort

4 out of 5
Alegranza Luxury Resort
Paseo de Las Misiones, 927, Colonia Club de Golf Fonatur, San José del Cabo, BCS

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 67 de 102 opiniones" "
Evaluación: 8 - Bueno. 23 de 102 opiniones" "
Evaluación: 6 - Aceptable. 6 de 102 opiniones" "
Evaluación: 4 - Mediocre. 3 de 102 opiniones" "
Evaluación: 2 - Terrible. 3 de 102 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fatima

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Todo! Increíble estadía
Se hospedó 1 noche en abril de 2023
Respuesta de . el 24 abr. 2023
Estamos encantado de que haya disfrutando su estancia Fatima. Gracias por haberse hospedado con nosotros. ¡Esperamos que nos visite nuevamente!Hasta pronto.

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Estado de la propiedad e instalaciones
Excelentes instalaciones, servicio deficiente de recepción y los desayunos muy malos
Se hospedó 6 noches en julio de 2021
Respuesta de Myrna Espinoza el 5 ago. 2021
Estimado huésped: Agradecemos su reseña en nuestro listado de Expedia. Por una parte, nos complace leer su comentario acerca de nuestras instalaciones; día con día nuestro staff se esmera para superar las expectativas de nuestros huéspedes. Por otro lado, lamentamos su comentario referente a recepción y acerca de los desayunos. Derivado de su retroalimentación nos hemos dado a la tarea de encontrar mejoras en el servicio para evitar reincidencias. Reiteramos nuestro agradecimiento y esperamos verle muy pronto para brindarle unas vacaciones memorables en Los Cabos. Saludos cordiales,

10/10 Excelente

LEONARDO A

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Es excelente, cómodo, limpio, excelente vista y bien ubicado. Tiene todo lo que uno necesita lastimosamente fallaba el abastecimiento de agua caliente en los baños ( no en el principal!)
Se hospedó 6 noches en diciembre de 2018
Respuesta de Alegranza Luxury Resort Management el 23 dic. 2018
Estimado huésped: Muchas gracias por su valoración y su reseña acerca de nuestra propiedad. Valoramos enormemente su opinión. Compartiremos sus comentarios respecto al abastecimiento de agua caliente con nuestro Gerente de Mantenimiento. Nuevamente agradecemos su preferencia y esperamos recibirle pronto en su casa Alegranza Los Cabos. Saludos cordiales.

10/10 Excelente

Mariel, BCS

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excelente casa
Me pareció una excelente estancia en una habitación completamente equipada y limpia, el área de alberca muy agradable.
Se hospedó 2 noches en abril de 2018
Respuesta de Alegranza Hotel Management el 19 abr. 2018
Estimada Mariel: Nos gustaría darle las gracias por tomarse el tiempo para escribir una reseña positiva en referencia a su estancia más reciente en Alegranza Luxury Resort. ¡Una vez más, muchas gracias! Esperamos volver a hospedarla en su casa en Alegranza Luxury Resort. Saludos Cordiales.

8/10 Bueno

Leonardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Departamento cómodo, full equipado y tranquilo
Muy buen apartamento, cómodo y completamente equipado, incluso con parrillera. La única mejora que sugiero es mejorar la señal de internet, ya que no cubre parte del apartamento.
Se hospedó 6 noches en julio de 2017
Muchas gracias por sus comentarios. Es un placer para nosotros leer que su experiencia en Alegranza fue memorable. Nuestra meta día a día es crear una estancia única. También queremos agradecer su comentario acerca de la mejora que debemos hacer con el internet, le comento brevemente que ya estamos trabajando en ello haciendo la migración a fibra óptica en toda la red de la propiedad. Así que esperamos y en su próxima visita esta mejora este ya concluida. Gracias y esperándolos para crear aún más recuerdos con ustedes en un futuro no muy lejano. Atentamente Hector Rodriguez / Operation Manager

10/10 Excelente

Eugenio, Monterrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Son Departamentos de Lujo Exclusivos en SJC.
Son Departamentos exclusivos de 3 recamaras, sala, cocina, comedor, con tres albercas, Jacuzzi y un excelente Restaurante. Su personal todo es super amable y busca como hacer la estancia mas agradable del huesped. Yo les agradezco en que me hayan faciitado mi habitación desde muy temprano y si cargo alguno.

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de la habitación
Condominio agradable, sin playa
El condominio es bonito, pero me di cuenta de que prefiero hoteles tipo resort con servicios de hotel, yo sabía que no tiene playa, pero de acuerdo a las fotos que vi, esperaba que tuviera una linda vista al mar, el problema es que me tocó un departamento en planta baja y no se aprecia la vista por las construcciones de enfrente, las albercas son pequeñas y la decoración de cada departamento es al gusto de cada dueño.

10/10 Excelente

Mark, Chicago

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property outside was well maintained. The unit we stayed in was very beautiful & it was obvious the staff does a great job keeping the kitchen well stocked with flatware, pots/pans, & several high-end appliances. Having a washer & dryer allowed us to bring carry-on bag for a few days of clothes. We just wash them our stuff using the laundry detergent that;s included. The balcony has a high-end BBQ grill that's east to us along with a large couch & a table to dine while watching the Golf of California waters. With three large pools, your choice is good you'll be able to just hang out. Love this place!!!
Se hospedó 8 noches en marzo de 2024
Respuesta de Héctor el 25 mar. 2024
Dear Mr. Martinez! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, specially in regards of of our ocean views and how well equipped our unit is are. Hope that you may noticed the closeness to other establisments hoping you have enjoyed visiting San José del Cabo downtown, art galleries and restaurants nearby as well. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Skye

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This is best kept secret slightly off the hotel Zone. 20 min walk, 3 min drive to the hotel zone. The accommodations was awesome. The staff is fantastic. The views on the back side as long as you reserve the ocean view side.. OMG, couldn't as for much more than walk out directly to the beach. Very safe location. Didn't experience any problems.
Se hospedó 3 noches en marzo de 2024
Respuesta de Alegranza Resort el 15 mar. 2024
We really appreciate taking the time to share your amazing experiece at Alegranza Skye! We are happy that you enjoy the accomodations, the views, walk to the beach, safe location and had great experience with the staff. Again thank you so much for this very nice comments that make us all work daily for every guest to have such a wonderful time at Alegranza, we are here for you, so you have great memories hoping to welcoming you in a near future.

8/10 Bueno

Jeffrey

Le gustó: Limpieza, estado de la propiedad e instalaciones
This is a great location. The views of the sea and whales jumping are fantastic. The condo is modern comfortable and well appointed. It's a simple short drive into the town center for many dining options.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hector el 28 feb. 2024
Dear Mr. Lasalle! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback again, specially in regards of the view and the closeness to other establisments hoping you have enjoyed visiting San José del Cabo downtown, art galleries and restaurants nearby as well. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Mariselle Lorenzana

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Love the view! The property is clean. It is close to the airport and to grocery stores
Se hospedó 3 noches en noviembre de 2023
Respuesta de Héctor el 29 nov. 2023
Dear Mrs. Paulino! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, specially in regards of the view, the cleaness of the unit and the closeness to other establisments hoping you have enjoyed visiting San José del Cabo downtown, art galleries and restaurants nearby as well. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

2/10 Terrible

DALJIT SINGH

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
book for 5 days with Expedia package. Lot of hidden charges like $500.00usd $199.99usd upon check in. The rental unit dusty, bed sheets have blood stains. Ants all over. I wish I can post pic.
Se hospedó 4 noches en julio de 2023
Respuesta de Daljiy Singh Pawar el 10 ago. 2023
Hello Daljit,First, I would like to thank your feedback.Alegranza is very sorry about all the inconveniences, please receive our deepest apologies.The 500 usd refers to a Hold to a credit card in case of damages and it is applied upon check in; and the 199.99 usd charge is the "Resort Fee" (the Resort fee is to enjoy of all our amenities); this charge is quoted through Expedia when a client is booking appearing at the breakdown. Expedia does not charge it, it means that event when it appears part of the payment, you will pay it directly at the Hotel upon check in; Expedia states this payment at the Reservation Confirmation sent to the client.The information about both charges is found at our Expedia listing information.We are very glad we fixed the inconveniences found at the unit, allowing you to stay the rest of your days comfortably, our commitment with our guests is to provide the best experience at our property. Hope to give us the opportunity to make it up to you next time.

10/10 Excelente

Umer

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was very clean and the rooms were nice. Pools were also very good.
Se hospedó 4 noches en julio de 2023
Respuesta de Héctor el 31 jul. 2023
Dear Umer! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

8/10 Bueno

Worokya

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en julio de 2023
Respuesta de Héctor el 27 jul. 2023
Dear Worokya, I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, We made every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I have shared your feedback to our staff who is attentively looking at all of your needs and if there is something else you want to add let us know. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

STACEY

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Friendliness of staff. Transportation to/from airport. Grounds beautiful. The condo was amazing.
Se hospedó 3 noches en junio de 2023
Respuesta de Alegranza Resort el 20 jun. 2023
Hello Stacey,We are really glad that you enjoy your stay with us. We look forward to host you again in a near future!

10/10 Excelente

li-ching

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en mayo de 2023
Respuesta de Héctor el 29 may. 2023
Dear guest!I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Hilda

Se hospedó 3 noches en mayo de 2023
Respuesta de Héctor el 19 may. 2023
Estamos encantados de que haya disfrutando su estancia Sra. Hilda. Gracias por haberse hospedado con nosotros. ¡Esperamos que nos visite nuevamente! Hasta pronto.

10/10 Excelente

vivian Marielle

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Nos quedamos ahi mi familia y yo y fue una estancia muy placentera, Dani la chica de recepción gracias por tu ayuda para buscar mis cosas perdidas! Gracias.
Se hospedó 3 noches en mayo de 2023
Respuesta de Héctor el 10 may. 2023
Estimados Marielle, Estamos complacidos de saber que tuvo una estancia encantadora en Alegranza Luxury Resort. Muchas gracias por publicar sus comentarios. Hicimos todo lo posible para crear experiencias excepcionales y son los comentarios, como el suyo, los que impulsan su pasión. He compartido sus comentarios con nuestra Concierge sobre la asistencia de sus objetos. ¡Me gustaría agradecerle por pasar sus vacaciones con nosotros y esperamos verlo en su próxima visita a nuestro paraíso!

8/10 Bueno

Bruce

Se hospedó 5 noches en abril de 2023
Respuesta de Héctor el 28 abr. 2023
Dear Bruce, I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, We made every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I have shared your feedback to our staff. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Jack

Le gustó: Limpieza, estado de la propiedad e instalaciones
Property had a beautiful view of the ocean. It was close to downtown. Very safe neighborhood. Beautiful area. Much quieter than Cabo. San Lucas.
Se hospedó 7 noches en marzo de 2023
Respuesta de Héctor el 28 mar. 2023
Dear Jack. I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the comfortness, safety and quiteness of the place. We make every effort to create outstanding experiences and it is feedback, such as yours, that pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

8/10 Bueno

Charles Henry

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2023
Respuesta de Héctor el 22 abr. 2023
Dear Charles. I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and it is feedback, such as yours, that pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Alegranza Luxury Resort
Beautiful resort close to everything
Se hospedó 5 noches en marzo de 2023
Respuesta de Héctor el 17 mar. 2023
Dear guest!I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and feedback, such as yours, pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

4/10 Mediocre

John R

Viajó con su familia
No le gustó: Servicios
I have to be honest this property is a residence not a resort. No room service, no activities except a pool. No snack store or anything convenient on location. The people were nice but if you are looking to stay some place with lots of amenities, and don’t feel like you have to take a ride somewhere to find what you want this is not the place. If you are going to sit poolside and do nothing else, then go out to eat via transportation it works.
Se hospedó 3 noches en marzo de 2023
Respuesta de Héctor el 17 mar. 2023
Dear Mr. Delaney, I would like to thank you for the time you have dedicated to review our Alegranza Luxury Resort. We constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us. Please let us express our deepest apologies for the inconveniences you experienced; your feedback is an important part of our daily work and it is through constructive comments that we are able to improve our services. However your comments will be shared with our Supervisors so corrective actions can be taken because if there is something that disturbs your vacation, we should be able to do something right away. We are looking forward to hosting you at Alegranza Luxury Resort again, in the meantime please accept our best regards.

10/10 Excelente

Paul, Kansas City

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great beautiful property in an area close to restaurants and shops. The property is very clean with daily cleaning. The on site security with the guards at the entrance make the property feel safe. The concierge was very helpful and friendly.
Se hospedó 3 noches en marzo de 2023
Respuesta de Héctor el 6 mar. 2023
Dear Paul! We are thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the proffesionalism of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Sandi

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Loves the 3 pools, the bar and restaurant on the property, staff was polite and efficient, walking distance to restaurants and downtown and room and patio were great!
Se hospedó 6 noches en noviembre de 2022
Respuesta de Myrna el 14 nov. 2022
Dear Sandi!I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Rosa

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Everything was amazing there is a good service
Se hospedó 2 noches en septiembre de 2022
Respuesta de Myrna el 19 sept. 2022
HI Ms Molina!! I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the service. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Taylor

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was very clean, beautiful, and quiet. The customer service was very kind too! We had a wonderful time staying here
Se hospedó 6 noches en junio de 2022
Respuesta de Myrna el 21 jun. 2022
Dear Taylor I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Laura

Se hospedó 1 noche en junio de 2022
Respuesta de Héctor el 28 mar. 2023
Dear Laura I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback. We make every effort to create outstanding experiences and it is feedback, such as yours, that pushes our passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Ron

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The Staff is extremely friendly & courteous. The resort is very clean, The cleaning staff even washed our dishes & clothes. You may want to take a Uber to the many beaches on the coast, they are not in easy walking distance, Other than that the Alegranza is a great quiet getaway. Marai restaurant attached to the resort, is Exceptional in food & service.
Se hospedó 7 noches en mayo de 2022
Respuesta de Myrna Espinoza el 4 jun. 2022
Dear Ron I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Gary

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Huge space with a great view of the Sea of Cortez.
Se hospedó 7 noches en marzo de 2022
Respuesta de Myrna el 5 abr. 2022
I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the amazing views!

10/10 Excelente

Lisa

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
The 2 bedroom, 2 bath suite was very spacious, with nice views of ocean and beautiful sunrises every morning. It was clean and had everything we needed. It was walking distance to restaurants, beach, historic downtown and grocery stores. Concierge service was great! Got us set up for several activites and transportation. We would go back there again for sure!
Se hospedó 5 noches en diciembre de 2021
Respuesta de Myrna el 4 ene. 2022
Dear LisaJames S: Thank you for your awesome review about Alegranza Luxury Resort! I look forward to welcoming you back to ou resort in the near future. Very best regards,

8/10 Bueno

Paul

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Huge bedrooms and baths and a large balcony with a beautiful view. Nice pools but one of the hot tubs wasn't very hot. The gym and tennis courts were pretty good too. And the sushi restaurant was good.
Se hospedó 6 noches en diciembre de 2021
Respuesta de Myrna el 29 dic. 2021
Dear Guests, I am thrilled to hear that you had a lovely stay at Alegranza Luxury Resort. Thank you very much for posting your feedback, We made every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I have shared your feedback to our maintanance team who is attentively looking at all of our equipment to identify and fix the issue if it hasn’t already been taken care of. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Flor

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Amazing Views with all amenities
It was great staying here, it has amazing views and different activities to do at the hotel. I liked the fact that I had a reserved parking and it’s inside the property. I really look forward to coming back again!
Se hospedó 3 noches en septiembre de 2021
Respuesta de Myrna el 5 oct. 2021
Dear Guests, Firstly, let me express my sincere thanks for the time you have dedicated to share with us such a detailed review of your experience among us. We appreciate our guest’s opinion in our continuous efforts to enhance our services. Thank you for your nice mention about the inside parking lot. We really hope to see you again very soon! BEST

10/10 Excelente

Zvi

Se hospedó 7 noches en agosto de 2021

10/10 Excelente

Fernando

Se hospedó 3 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Enjoyed the stay and the walk ability to down town San Jose. Amazing views from the rooftop. Sushi was good at the restaurant in the hotel
Se hospedó 2 noches en agosto de 2021
Respuesta de Myrna Espinoza el 24 sept. 2021
I appreciate your positive comments about Alegranza Resort I hope to see you returning in the near future Very best regards

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Nice stay with shops and restaurants within walking distance
Se hospedó 3 noches en agosto de 2021
Respuesta de Myrna Espinoza el 24 sept. 2021
I appreciate your positive comments about Alegranza Resort I hope to see you returning in the near future Very best regards

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I would like praise the excellent service we received from the service men specially the graveyard crew. They were attentive and very friendly! Overall, the views from our room, the cleanliness and outstanding service we received was exceptional! I will be coming back in the near future to stay at Alegranza.
Se hospedó 3 noches en julio de 2021
Respuesta de Alegranza Luxury Resort el 27 jul. 2021
Dear Guest, I am thrilled to hear that you had a lovely stay at our Alegranza Luxury Resort. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. They make every effort to create outstanding experiences and it is feedback, such as yours, that pushes their passion. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful property and wonderful southern Baja location. I loved having 2 bedrooms and 2 baths!
Se hospedó 4 noches en junio de 2021
Respuesta de Alegranza Luxury Resort el 7 jul. 2021
Dear guest, I would like to thank you for the time you have dedicated to review our Alegranza Luxury Resort. At our Resort we constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us. It pleased us to read that you enjoy the great location and amazing facilities of our property. Our guests can enjoy a total relaxing environment at our Alegranza Luxury Resort, the perfect getaway for your health and wellness. We are looking forward to hosting you in our Alegranza Luxury Resort, in the meantime please accept our best regards.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Perfect vacation
Se hospedó 7 noches en junio de 2021
Respuesta de Alegranza Luxury Resort el 7 jul. 2021
Dear Guests, I am thrilled to hear that you had a lovely stay at our Alegranza Luxury Resort. Thank you very much for posting your feedback. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

8/10 Bueno

Cliente verificado

No le gustó: Servicios
Not enough restaurants or bars on the property. The is a tiny wine bar, but the owner is selfish/stingy with his wines.
Se hospedó 7 noches en junio de 2021
Respuesta de Alegranza Luxury Resort el 23 jun. 2021
Dear Guest, I would like to thank you for the time you have dedicated to review our Alegranza Luxury Resort. At our Resort we constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us. Please let us express our deepest apologies for the inconveniences you experienced inour wine bar; your feedback is an important part of our daily work and it is through constructive comments that we are able to improve our services. However your comments will be shared with our Chef so corrective actions can be taken because if there is something that disturbs your vacation, we should be able to do something right away. We are looking forward to hosting you in our Alegranza Luxury Resort, in the meantime please accept our best regards.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
I have stayed here previously over the years and was disappointed this stay. Our reservation was for a two room villa with each having king beds. The master bedroom was two twin beds pushed together to make a king bed. The other room did not have king bed in it. Internet was painfully slow. Thermostats could not be adjusted below 72 degrees, Made for uncomfortable sleeping.
Se hospedó 7 noches en abril de 2021
Respuesta de Alegranza Luxury Resort el 5 may. 2021
Dear Guest, We regret to hear you didn’t enjoy your stay this time at our property. Please note that your feedback is very important to us. In reference to your comment related to the beds, we have checked your reservation files, and we have no records of any specific bed request. Likewise, we always encourage our guests to inform us of any discomfort during their stay, as our staff is very accommodating and we could have moved you to another unit. Regarding the internet, we will be sure to follow up internally on this isolated instance. Alegranza is on fiber optic and would have preferred if you had told us during your stay to check it out. In our continuous energy-saving efforts, the thermostats in the units have been adjusted to a minimum temperature of 72 degrees, but we can always change this setting to a lower temperature as per guest’s request. We have checked with our staff, but unfortunately, we don’t show any reports. We regret we didn’t have the opportunity to change your experience during your stay. Again, we appreciate our guest’s opinion in our continuous efforts to enhance our services as we constantly strive to meet your needs and exceed your expectations. We invite you to visit us again soon, so we can change this experience for an unforgettable holiday with the utmost values in service and attentions which we are recognized for.

8/10 Bueno

christina

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Read this review if you book a room with a jacuzzi
We really liked the Alegranza for several reasons: 1. It’s off the beaten path. Rather than being located in the hotel zone, the Alegranza is in a neighborhood. There’s an awesome park across the street for the kiddos, the Walmart is an easy walk or drive, and the hotels are an easy walk (in the opposite direction). We reserved two units. Each was appointed differently, yet both were very nice and comfortable. Oh! And there are PLENTY of towels. We missed the reviews about the cold jacuzzi’s and when we arrived we were told that the jacuzzi only got “warm.” Hot tip: to get the jacuzzi hot make sure the back dial in the access panel is turned to “hot” and then turn the jets on about 2 hours before you plan to use it. It got hot. We discovered this on day 3 of 5. Wish we had been told sooner. Oh! And it’s super easy to accidentally drain your jacuzzi. Overall we loved staying at Alegranza. Shoutout to Lucia and Samantha in the Concierge office and Oscar at the Mirai makes life changing passion fruit margaritas!
Roof-deck view.
Roof-deck view.
San Jose sunrise.
View from roof deck.
Se hospedó 5 noches en marzo de 2021
Respuesta de Alegranza Luxury Resort el 29 mar. 2021
Dear Christina, I would like to thank you for the time you have dedicated to review our Alegranza Lucury Resort. At our Resort we constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us. It pleased us to learn that you appreciated our facilities and the great location we have. Our guests can enjoy a total relaxing environment at our Alegranza Luxury Resort, the perfect getaway for your visit to this paradise. On the other hand, please let us express our deepest apologies for the inconveniences you experienced with the jacuzzi; your feedback is an important part of our daily work and it is through constructive comments that we are able to improve our services. We are looking forward to hosting you in our beautiful Alegranza Luxury Resort, in the meantime please accept our best regards.

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en noviembre de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Two bedroom suite was very spacious and had every accessory needed, including washer/dryer. WiFi worked well. However, TV and elevators were in poor service and repair. Complimentary breakfast was very disappointing. Employees were friendly and helpful.
Se hospedó 4 noches en noviembre de 2020
Respuesta de Alegranza Luxury Resort el 2 dic. 2020
Dear guest, I would like to thank you for the time you have dedicated to review our property. At Alegranza Luxury Resort we constantly strive to meet your needs and exceed your expectations, therefore your feedback is very important to us. It pleased us to learn that you appreciated our suite and the friendlyness of our staff whom are constantly working to satisfy all of our valuabe guests needs. Great to hear that you enjoyed our WiFi which is a free ammenity available in all of our areas. On the other hand, please let us express our deepest apologies for the inconveniences you experienced with the elevators, our Maintenance Dept is constantly giving proper maintenance to avoid this type of situations; we also appreciate your breakfast opinion, our Chef is a really flexible person that in case of any special request, he´ll be happy to adapt our guests needs into our possibilities; your feedback is an important part of our daily work and it is through constructive comments that we are able to improve our services. We are looking forward to hosting you agan in Alegranza Luxury Resort, in the meantime please accept our best regards.

8/10 Bueno

ILICIA

Le gustó: Limpieza
Se hospedó 16 noches en octubre de 2020
Respuesta de Alegranza Luxury Resort el 26 nov. 2020
Dear Ilicia, First of all, I would like to thank you for taking the time to rank our property. Your grade is very much appreciated and is useful as we persistently do our utmost to improve our services. I would like to thank you for spending your vacation with us and we hope we see you on your next visit to our paradise!

10/10 Excelente

Brianne

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
A quiet retreat in Cabo
A lovely property and STELLAR rooms. The resort is actually a condo complex, so most hotel amenities do not apply. But overall, great rooms and great views of the ocean.
Se hospedó 3 noches en octubre de 2020
Respuesta de Alegranza Luxury Resort el 30 oct. 2020
Dear Brianne, First of you all, we would like to say Thank you for your amazing review and for your preference for Alegranza Luxury Resort! We are thrilled to hear that you had a lovely stay with us. Thank you very much for posting your feedback, particularly regarding our rooms and great ocean views. Again, we would like to thank you for spending your vacation with us. It was our pleasure to host you. All of us look forward to welcoming you again soon! Sunny Regards from Cabo!

10/10 Excelente

Douglas, Augusta Georgia USA

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Security 24/7 in a beautiful location with a wonderful room with all the amenities.
Se hospedó 3 noches en septiembre de 2020
Respuesta de Alegranza Management el 9 sept. 2020
Dear Douglas, We would like to thank you for your wonderful review following your stay at Alegranza Los Cabos, where our gorgeous premises and excellent amenities make us a top choice for enjoying a fantastic getaway in San Jose del Cabo. We look forward to hosting you again for a memorable stay at our resort. Kind Regards,

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s really luxury and relaxing place. More the anything the Service from everyone at the property was excellent. The view was amazing. I enjoyed every minute spent at this place, I wish I had planned more then a long weekend. Definitely will consider this place on my next trip to Cabo.
Se hospedó 4 noches en febrero de 2020
Respuesta de Alegranza Management el 18 feb. 2020
Dear guest, Thank you very much for sharing your experience at Alegranza Luxury Resort. It is a pleasure to read that you had a relaxing stay with us, especially the quality of service from our team, which is one of our main priorities. We will always be happy to welcome you again on your next trip to Cabo. Thank you again for your amazing review. Warm regards,