The room was dirty upon arrival, the phone wasn’t working so we could not report. They switched us rooms and mentioned that we would get an upgrade, but it was exactly the same type of room.
They compensated us with 100.00 USD, which I don’t think compensated for the 2.5 hours that we lost in the process.
The rest of the stay was OK, but the rooms are outdated. The phones never worked OK, the amenities are really bad.