2 piscinas al aire libre, sombrillas, sillones reclinables de piscina

Opiniones sobre Amari Koh Samui

5 out of 5
Amari Koh Samui
14/3 Chaweng Beach, Koh Samui, Surat Thani

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 407 de 744 opiniones" "
Evaluación: 8 - Bueno. 259 de 744 opiniones" "
Evaluación: 6 - Aceptable. 51 de 744 opiniones" "
Evaluación: 4 - Mediocre. 17 de 744 opiniones" "
Evaluación: 2 - Terrible. 10 de 744 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lizeth

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel y excelente Personal
Excelente estancia en el hotel Amari de samui ⭐️⭐️⭐️⭐️⭐️… su personal súper súper amable 💯🤩. Muy limpio y bonito lugar 😍
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Jeronimo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Increíble lugar

10/10 Excelente

Diego

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Ruthy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estupendo
El hotel es fantástico. Además de ser muy bonito, es muy cómodo, tiene multitud de servicios y está ubicado perfectamente para disfrutar del descanso de la playa, para aquellos que buscan tranquilidad, junto con la vida nocturna más animada para los las marchosos y noctámbulos, ya que se encuentra a 10 minutos andando de la zona más activa y concurrida de la isla con restaurantes, tiendas y pubs. Es un remanso de paz y tranquilidad a pocos metros del centro.

10/10 Excelente

Pannara

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great staffs,very attentive The breakfast buffet was great ,clean environment.
Se hospedó 5 noches en febrero de 2024
Respuesta de Management Team, Amari Koh Samui el 14 mar. 2024
Dear Valued Guest, Thank you for sharing your excellent review following your recent stay at Amari Koh Samui. We are delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui!

10/10 Excelente

Marie-Louise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
J'ai séjourné 3 nuits dans cet hôtel. Ma chambre était spacieuse et très bien agencée. J'avais réservé une chambre avec vue sur le jardin, de fait je n'étais pas dans le bâtiment principal. Je devais traverser la rue pour me rendre à mon bâtiment. Sur ce 2ème site, il y a en plus d'une autre piscine, le club pour enfants. Toutes les personnes avec lesquelles j'ai interagi étaient toutes souriantes. Mention particulière à Beer. Il est juste exceptionnel, d'une gentillesse et d'une bienveillance sans limite. À moins de 10 minutes de marche, il y a une rue tres animée avec pleins de restaurants. Il y a également des magasins Tops juste en fa e de l'hôtel.
Se hospedó 3 noches en febrero de 2024
Respuesta de Management Team, Amari Koh Samui el 14 mar. 2024
Dear Valued Guest, Thank you for sharing your excellent review following your recent stay at Amari Koh Samui. We are delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui!

10/10 Excelente

Katrin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super schönes Hotel an tollen Strand und nah zum Zentrum
Se hospedó 15 noches en enero de 2024
Respuesta de Management Team, Amari Koh Samui el 14 mar. 2024
Dear Valued Guest, Thank you for sharing your excellent review following your recent stay at Amari Koh Samui. We are delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui!

10/10 Excelente

James Sullivan Mc

Le gustó: Limpieza, estado de la propiedad e instalaciones
Was very good
Se hospedó 5 noches en enero de 2024
Respuesta de Management Team, Amari Koh Samui el 13 feb. 2024
Dear Valued Guest, Thank you for sharing your excellent and detailed review following your recent stay at Amari Koh Samui. We are really delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui!

10/10 Excelente

Craig, Lane cove

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is the third time we stayed at the Amari and always enjoy our time here. Highly recommend this resort. Very family friendly and great location.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Management Team, Amari Koh Samui el 13 feb. 2024
Dear Valued Guest, Thank you for sharing your excellent and detailed review following your recent stay at Amari Koh Samui. We are really delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui!

8/10 Bueno

Joseph

Se hospedó 6 noches en diciembre de 2023
Respuesta de Management Team, Amari Koh Samui el 13 feb. 2024
Dear Valued Guest, Thank you for sharing your excellent and detailed review following your recent stay at Amari Koh Samui. We are really delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui!

10/10 Excelente

Jérémy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Nous avons passé 2 semaines à l’hotel et nous avons été ravis. Le personnel était très serviable, sympathique et réactif. Les 2 piscines sont très jolies. La chambre est très bien. Le seul petit bémol est qu’elle manque clairement de rangement, mais sinon tout est parfait. Je recommande vivement.
Se hospedó 13 noches en diciembre de 2023
Respuesta de Management Team, Amari Koh Samui el 13 feb. 2024
Dear Valued Guest, Thank you for sharing your excellent and detailed review following your recent stay at Amari Koh Samui. We are really delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui!

10/10 Excelente

Preeyapon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en diciembre de 2023
Respuesta de Management Team, Amari Koh Samui el 13 feb. 2024
Dear Valued Guest, Thank you for sharing your excellent and detailed review following your recent stay at Amari Koh Samui. We are really delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui!

6/10 Aceptable

Vikas

No le gustó: Personal y atención, servicios
Staff is bad to respond. Need to ask sevetal times. If you are allerguc to Down please do not stay, entirr bedding is down. Very poor manaement. You have to ohysicLly cross a busy street to go to another building for dining or beach.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Ketsuda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jättenöjd, jättetrevligt personal , bra service , fint och ren, passar bra med småbars familjen. Tack så mycket för alla 3 nätter ! Supernöjda! /sweden
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management Team, Amari Koh Samui el 28 dic. 2023
Dear Valued Guest, Thank you for sharing your excellent and detailed review following your recent stay at Amari Koh Samui. We are really delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui! With our best wishes,

8/10 Bueno

Oliver

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 12 noches en diciembre de 2023
Respuesta de Management Team, Amari Koh Samui el 28 dic. 2023
Dear Valued Guest, Thank you for sharing a review following your recent stay at Amari Koh Samui. We are really delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui! With our best wishes,

4/10 Mediocre

Marwan

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023

4/10 Mediocre

Hassen

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Harald

Se hospedó 11 noches en noviembre de 2023
Respuesta de Management Team, Amari Koh Samui el 13 feb. 2024
Dear Valued Guest, Thank you for sharing your excellent and detailed review following your recent stay at Amari Koh Samui. We are really delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui!

10/10 Excelente

Celine Viuff

Se hospedó 6 noches en noviembre de 2023
Respuesta de Management Team, Amari Koh Samui el 28 dic. 2023
Dear Valued Guest, Thank you for sharing your excellent review following your recent stay at Amari Koh Samui. We are really delighted to read you enjoyed staying with us. We look very much forward to welcoming you back on your next visit to Koh Samui! With our best wishes,

8/10 Bueno

Simon

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Average
Se hospedó 5 noches en noviembre de 2023
Respuesta de Management Team, Amari Koh Samui el 29 nov. 2023
Dear Mr. Simon,Thank you for recent stay at Amari Koh Samui. We appreciate your valued time to give us a review.We are looking forward to welcoming you back! With our best regards,

10/10 Excelente

Patrick

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Grosses Kino, gerne wieder
Unser Aufenthalt war fantastisch, die Anlage ist gut erhalten und das Frühstück war immer ausgezeichnet
Se hospedó 4 noches en noviembre de 2023
Respuesta de Management Team, Amari Koh Samui el 21 nov. 2023
Dear Mr. Patrick,Thank you for your recent stay at Amari Koh Samui and for your valued time to give us a fantastic review!Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests. We are looking forward to welcoming you back again! With our best regards,

10/10 Excelente

Emerson

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The market is really close by
Se hospedó 5 noches en noviembre de 2023
Respuesta de Management Team, Amari Koh Samui el 21 nov. 2023
Dear Emerson,Thank you for your recent stay at Amari Koh Samui and for taking your time to give us an excellent review!Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests. We are looking forward to welcoming you back again! With our best regards,

8/10 Bueno

Allan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outlets need to be more accessible for charging. A power bar could be a solution
Se hospedó 4 noches en octubre de 2023
Respuesta de Management Team, Amari Koh Samui el 21 nov. 2023
Dear Allan,Thank you for recent stay at Amari Koh Samui!We appreciate your valued time to give us feedback. The recommendation about power outlets has been shared to Management team and concerned department. We will continue our efforts in providing comfortable stay and excellent service to our guests. Thank you again for choosing to stay with us. We are looking forward to welcoming you back. With our best regards,

10/10 Excelente

Jerome

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super rapport qualité service prix
Tres bel environnement Super service et magnifique petit déjeuner. Attention avec des enfants il faut traverser une route pour rejoindre les chambres. La partie réception piscine plage se trouvant côté plage et les chambres en majorité se trouvent de l’autre côté de la route. Cependant ce n’est pas particulièrement gênant. Pas de bruit ou autres
Se hospedó 6 noches en octubre de 2023
Respuesta de Management Team, Amari Koh Samui el 28 oct. 2023
Dear Mr. Jerome, Thank you for your valued time to give us a review. It is a delight to hear that you enjoyed staying at Amari Koh Samui. We are very excited to read your comment about breakfast, and our services. Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests. Thank you for having stayed with us and we all look forward to welcoming you back again! With our best regards,

8/10 Bueno

Guillermo

Se hospedó 2 noches en octubre de 2023
Respuesta de Management Team, Amari Koh Samui el 21 nov. 2023
Dear Guillermo,Thank you for your recent stay with us and thank you for your review. We are looking forward to welcoming you back again! With our best regards.

10/10 Excelente

tamaitaioleao

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The entire staff from check in to checkout and the amazing breakfast and just the service was beyond and above. Will return
Se hospedó 7 noches en septiembre de 2023
Respuesta de Management Team, Amari Koh Samui el 25 oct. 2023
Dear tamaitaioleao, Thank you for your valued time to give the excellent feedback. This makes us very proud of our continuous efforts in providing excellent service to our guests. Thank you for having stayed with us and we all look forward to welcoming you back again! With my best regards,

10/10 Excelente

Andrew

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing!! I would visit again
It was amazing. This hote was clean close to airport great beach. Calm waters staff excellent. I have nothing bad to say. .. I would suggest that you get breakfast option with your room. Amazing exciting buffet. Two separate areas and you can use both at same sitting bread food options. Really fills you up to start the day. Staff were the best as well
Se hospedó 2 noches en octubre de 2023
Respuesta de Management Team, Amari Koh Samui el 25 oct. 2023
Dear Andrew, Thank you for your valued time to give the excellent feedback!Your comment is very helpful. Thank you for wonderful photos and for your kind recommendation of our hotel to other travelers.This makes us very proud of our continuous efforts in providing excellent service to our guests. Thank you for having stayed with us and we all look forward to welcoming you back again! With my best regards,

10/10 Excelente

Hasmita

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff friendly and approachable. Service was great. Breakfast was amazing.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Management Team, Amari Koh Samui el 25 oct. 2023
Dear Hasmita, Thank you for taking the time to write your very positive review!We are very pleased to hear that you enjoyed staying at Amari Koh Samui. Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests. Thank you for having stayed with us and we all look forward to welcoming you back again! With my best regards,

8/10 Bueno

Chan Meng

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient and it’s a place for family stay. No regrets booked this hotel. Breakfast had many choice.👍
Se hospedó 3 noches en octubre de 2023
Respuesta de WEE el 6 oct. 2023
Dear Chan, Thank you very much for kind sharing good feedback your recent stay with us at Amari Koh Samui. I am delighted to hear and read that you thoroughly enjoyed the stay with us. It was indeed a pleasure to learn that you thoroughly enjoyed your stay and that the team was able to meet your expectations in many areas. At Amari, we strive to create memorable holidays for all our guests is very rewarding and motivates all team members. Thank you again for sharing your experience with us and the team, including myself, sends their warmest regards and we look forward to welcoming you back soon on your next trip to the Island of Coconuts! Sincerely yours,Mr. Taweewat Rukton (WEE)Amari Host Manager,Amari Koh Samui

8/10 Bueno

Alexandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hôtel sympa, mais présence de trop d'enfants, difficile à supporter quand on recherche un peu de calme
Se hospedó 13 noches en agosto de 2023
Respuesta de Management Team, Amari Koh Samui el 25 oct. 2023
Dear Mr. Alexandra, Thank you for your valued time the time to give us a review. Your feedback supports us for continuous efforts in providing excellent service to our guests. Thank you for having stayed with us and we all look forward to welcoming you back again! With our best regards,

6/10 Aceptable

kenjiro

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
プールの水は底が見えないほど濁っていた。バスローブが臭くて変えてもらったが交換されたものも臭くて着れなかった。2人なのに何故か毎回1枚だけ。何度見ても依頼するのは面倒でやめてしまった。チェックイン時にホテルに関する説明はなく自分でインターネットにアクセスして施設利用方法など確認する必要があった。朝食時のスタッフで態度が悪く飲み物を頼んでも無視する人が1人居た。全体的にスタッフのサービスはいまいち。 オーシャンビュールーム、建物、雰囲気は素敵。部屋、水回り、建物は綺麗で過ごしやすかった。頼んだことはしてくれるので、サービスにこだわりがなければ良いホテル。価格に釣り合うかどうかは人によると思うが個人的には合わないかなと感じた。
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

avraham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
מלון ממולץ
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Sunao

Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Ulf

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Suvit

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Services are excellent.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Cato

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastisk 👍👍
Se hospedó 9 noches en junio de 2023

10/10 Excelente

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en junio de 2023

8/10 Bueno

Takaaki

Se hospedó 6 noches en junio de 2023

8/10 Bueno

Sajan Kumar

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s a nice resort. It claims to be 5 star but I think probably 4. Neat and tidy just a little tired such as the bathroom. Friendly staff and helpful. Wide variety at breakfast. I didn’t eat in the main hotel but in their Italian restaurant. I was looking forward to the meal however was disappointed with the frozen calamari and overdone pasta. Being so close to the sea, if I were the chef, I would be showing off fresh calamari. But apart from that, a very nice stay. Beautiful people.
Se hospedó 9 noches en mayo de 2023
Respuesta de WEE el 7 jun. 2023
Dear Value Guest,First of all, thank you for sharing your experience with us. Thank you choosing to stay with Amari Koh Samui However, Please accept our apologize on Behalf of our chef at Prego Restaurant , Your feedback will support us to be more professional and we are promise this problem will get a better.All team members sends their warmest regards and we look forward to welcoming you back soon on your next trip to the Island of Coconuts! With our best regards,Amari Koh Samui management team.

10/10 Excelente

Eleonora

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Covid has been particularly tough for Thailand. A lot of the people from far North Thailand etc had to go home when the hotel(s) shut down, so when Thailand re-opened for tourism, a lot of these people had found alternative work and were happy to remain home. The Amari is in a period of training and having to find more staff when they are at Optimum capacity. I commend all the work that the Managers are doing to ensure the staff are supported and are receiving training as required. Nevertheless, I was well looked after and enjoyed being a VIP for 2 weeks To Wee and all the staff, thank you very much for looking after and listening to me. I will see you again for 2 weeks in September 2023
Se hospedó 13 noches en mayo de 2023
Respuesta de WEE el 7 jun. 2023
Dear Valued Guest, Thank you for taking the time to write your very positive review. We are truly delighted to read we had exceeded your expectations in many aspects of your stay at Amari Koh Samui. However we are doing and open opportunity for new team member for join and make a very nice service to all value guest and get ready for new high season in very soon. Thank you for having stayed with us and we all look forward to welcoming you back in September.!With my best regards,Mr. Taweewat Rukton [Wee]Amari Host Manager.

10/10 Excelente

Kazuhiro

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
2回目ですが、スタッフ、部屋、朝食全て良かった。
Se hospedó 4 noches en mayo de 2023
Respuesta de Management Team, Amari Koh Samui el 23 may. 2023
Dear Kazuhiro, Thank you for 2nd stay with us and for taking the time to write your very positive review. It is a delight to hear that you enjoyed staying at Amari Koh Samui. Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests.

10/10 Excelente

JIHEE

Se hospedó 3 noches en mayo de 2023
Respuesta de Management Team, Amari Koh Samui el 23 may. 2023
Dear Jihee, Thank you for taking the time to write your very positive review. It is a delight to hear that you enjoyed staying at Amari Koh Samui. Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests.

8/10 Bueno

Graham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en mayo de 2023
Respuesta de Management Team, Amari Koh Samui el 17 may. 2023
Dear Mr. Graham,Thank you for taking the time to write your very positive review for your recent stay at Amari Koh Samui. Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests. Thank you for having stayed with us and we all look forward to welcoming you back again! With my best regards,

10/10 Excelente

Yuji

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
チャウエン繁華街に至近でとても便利。少し歩けば色々な料理や安価なマッサージを受けることができます。 ホテルもフレキシブルに対応してくれました。チェックインが14:00なのですが、飛行機の都合で9:30ごろに到着。すぐに部屋を用意してくれて助かりました。
Se hospedó 7 noches en abril de 2023
Respuesta de Management Team, Amari Koh Samui el 17 may. 2023
Dear Khun Yuji,Thank you for taking the time to share your positive review following your recent stay at Amari Koh Samui. We are very pleased to read you had an overall enjoyable stay with us. My team and I are committed to delivering high standards of guest services and are very pleased that we were able to exceed your expectations. Thank you for having stayed with us and we all look forward to welcoming you back again! With our best regards

10/10 Excelente

HELEN

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en abril de 2023
Respuesta de Management Team, Amari Koh Samui el 17 may. 2023
Dear Helen,Thank you for taking the time to write your very positive review for your recent stay at Amari Koh Samui. Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests. Thank you for having stayed with us and we all look forward to welcoming you back again!

10/10 Excelente

Michal

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome staff, made our stay even better
The hotel was very nice. The very best thing was the hotel staff. They let us do a late check out at 18:00, which literally alow us a full whole day at the hotel and in Koh Samui. Thank yu so much!!
Se hospedó 2 noches en abril de 2023
Respuesta de Management Team, Amari Koh Samui el 17 may. 2023
Dear Mr. Michal, Thank you for taking the time to write your very positive review. It is a delight to hear that your family enjoyed staying at Amari Koh Samui. We are also very excited to read your comment about excellent service from our staff. Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests. Thank you for having stayed with us and we all look forward to welcoming you back again! With my best regards,

6/10 Aceptable

Cecilia

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza, personal y atención
Disappointing standard
We booked a stay at Amari Koh Chang as we wanted the best 5-star hotel available on the island. We found the pool to be very blurry/dirty with the sides full of green algae, which would stick to your skin and swim suit. We informed the staff in the reception, but no action was taken during our 5 day stay! Also, the pool area was full of garbage in the end of the day and if you arrived to the pool area after 9 am, you would have to ask for towels as there was not provided new towels at the pool area during the day. In the restaurant, there was lack of staff during breakfast. You were not served and would have to find a waiter to order coffee. Every day there was no refill of bacon, which we had to ask for. In general very poor service, which is disappointing, as we booked the “best” and most expensive hotel on the island.
Se hospedó 5 noches en marzo de 2023

10/10 Excelente

Sandy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2023
Respuesta de Management Team, Amari Koh Samui el 17 may. 2023
Dear Sandy,Thank you for taking the time to write your very positive review for your recent stay at Amari Koh Samui. Your feedback makes us very proud of our continuous efforts in providing excellent service to our guests. Thank you for having stayed with us and we all look forward to welcoming you back again!

10/10 Excelente

Irene

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Enjoyed our stay. the hotel is in a perfect location. The staff do a great job with the upkeep of the grounds. rooms ect. Breakfast was excellent with numerous choices. There is a lovely nearby beach bar/restaurant called Your Place, come out the hotel on the beach side and turn left and it's a five minute walk, reasonable prices and tasty food.
Se hospedó 7 noches en marzo de 2023
Respuesta de Management Team, Amari Koh Samui el 4 abr. 2023
Dear Irene,Dear Ms. Tina, Thank you for taking the time to give us a wonderful review.  It is a delight to hear that we had exceeded your expectations in every aspect of your stay at Amari Koh Samui.  I have personally shared your comments with all departments.  Feedback like yours makes us very proud of our continuous efforts in providing excellent service to our guests.   Thank you for staying with us and we all look forward to welcoming you back again.With my best regards.