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Opiniones sobre Hotel Blue & Cottages, Katoomba

3.5 out of 5
Hotel Blue & Cottages, Katoomba
88 Lurline Street, Katoomba, NSW

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 85 de 268 opiniones" "
Evaluación: 8 - Bueno. 98 de 268 opiniones" "
Evaluación: 6 - Aceptable. 49 de 268 opiniones" "
Evaluación: 4 - Mediocre. 18 de 268 opiniones" "
Evaluación: 2 - Terrible. 18 de 268 opiniones" "

7,8/10

Limpieza

8,4/10

Personal y atención

7,8/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Gabriela

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The property needs maintenance, the smell in the corridors is unpleasant. It might have been a full of character property but now it’s just old. The beds were comfortable but the family room was very small, almost no space between the beds and the windows faced the fence, no landscape, just next door’s windows. I was disappointed as the description of the property said property full of charm, it might have had it but not anymore. At least no the ground floor.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Blue Team el 6 abr. 2024
That's a shame you didn't enjoy your stay. We are so sorry was not to your liking.

10/10 Excelente

Rafael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent and good value for money.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Blue Team el 7 mar. 2024
Thanks for taking the time to leave us a great review and rating, we appreciate the feedback.

8/10 Bueno

Scott, Chisholm

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
She's old, but still has charm and grace. It's funky, but clean and looked after.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Blue Team el 28 feb. 2024
Thanks for taking the time to leave us a review.

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely place - slightly out of town and next to the RSL
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Blue Team el 31 ene. 2024
Thanks for the rating and review. Yes RSL right across the road and a 1 min drive into town. We hope to see you next time you are i the area.

10/10 Excelente

Annie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My sister and I booked a twin share room, but ended up really with a room EACH, with steps, a doorway, but no door between them. It was perfect - together, but our own space too! Very unusual, and kind of in keeping with the feeling of being from another era. Comfortable, clean, friendly, everything we could want - and old fashioned. Like revisiting our childhood, but with mod cons!
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Blue Team el 17 ene. 2024
Thanks for taking the time to leave us a review, we appreciate the feedback.

6/10 Aceptable

Tori

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 4 noches en enero de 2024
Respuesta de Hotel Blue Team el 18 ene. 2024
Glad you enjoyed your stay in the Blue Mountains.

6/10 Aceptable

Hirman

Viajó con su familia y niños pequeños
Le gustó: Servicios
No le gustó: Estado de la propiedad e instalaciones
Respuesta de Hotel Blue Team el 18 ene. 2024
Thanks for the rating and review, we appreciate the feedback. Glad you enjoyed the location, staff and breakfast.

6/10 Aceptable

Fabio

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Bedroom was ok, however fin oil column heater was defective and couldn't be used on our first night which was a bit of a cold night, having to request an additional blanket instead the next day. Staff were helpful and free breakfast provided was nice. Location is pretty good with a coffee shop and RSL across the street. 3 Sisters and shopping mall within walking distance. The hotel is old and you can see it plus hear it when walking (old building squeaking floor). We didn't feel comfortable in siting in the old sofas on the ground floor because of stains. I also didn't see many guests using them either. Compared to other accommodation available around the area, it seemed to be one of the best options.
Respuesta de Hotel Blue Team el 18 ene. 2024
Thanks for the rating and review.

8/10 Bueno

Julie

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Comfy, original, good location, pleasant staff.
A lovely old place with leadlight windows, ornate high ceilings, a common lounge with chess and board games set up . Creaky floorboards with an "old" smell to the place! The staff were friendly and helpful. Despite having a clearly marked gluten free toaster, there was no gluten free bread! Sometimes we got parking on site and other times on the street. Rsl next door was handy for food but a long wait as it was peak times. I would happily stay again. The beds were very comfy, the ensuite was modern but had a shower curtain which allowed water to overspray onto the floor a bit.
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Hotel Blue Team el 29 dic. 2023
Dear Julie, thank you very much for taking the time to leave a review.In regards to the GF bread, my apologies, our practice is to reserve the GF option unless requested in booking notes or in person so there is no waste if there aren't any GF guests in house. I'm glad that you enjoyed your stay! and we look forward to having you stay with us again in the future.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Need improvements
Stayed with family at the cottage for 2 nights. Some of the issues included: •squeaky beds and floor (the corridor) •unable to access internet. Despite we reported to the reception but the only response we received is “ it should be working” •missing some kitchen necessities such as scourer, dish washing tablet •cleanliness is not the greatest
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Blue Team el 18 ene. 2024
Thanks for the rating and review.

10/10 Excelente

Meiko

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Blue Team el 31 ene. 2024
Thanks for the rating, glad you enjoyed your stay in the Blue Mountains.

10/10 Excelente

Jordan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel was a fantastic find! It has so much character & history inside, also has chess & checkers for you to play if that’s your thing. It’s directly across the road from the RSL which is a bonus and within a 10 minute walk from the shops.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Blue Team el 13 dic. 2023
Hi Jordan,We are thrilled you enjoyed your stay in the Blue Mountains. Thank you for taking the time to leave us a review and we appreciate the feedback.

8/10 Bueno

Sonja, Bondi Beach

Viajó con su familia
Great location, free parking, continental breakfast included and old charm decor. Clean room and friendly staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Blue Team el 7 dic. 2023
Thanks you so much for taking the time to leave us a review, we are thrilled that you enjoyed your stay, and look forward to welcoming you back, when next you visit the Beautiful Blue Mountains.

6/10 Aceptable

Tais

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Blue Team el 6 dic. 2023
Thank you for taking the time to leave us a review.

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was friendly & helpful, had a good continental breakfast , very comfortable bed, good bathroom with a very good shower. Enjoyed our 2 night stay.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Blue Team el 6 dic. 2023
Thanks for the rating, we appreciate the feedback.

10/10 Excelente

Helen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice old hotel. Very quaint. Bed was very comfortable. Wish we could have stayed a week. Very close to the Blue Mountain Trails.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Blue Team. el 23 nov. 2023
Was great having you stay with us, we appreciate the feedback, you hope to see you when next you visit the Beautiful Blue Mountains.

10/10 Excelente

Serena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a fantastic spacious family room. The beds were so comfortable. Great selection for breakfast. Great value for money.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Blue Team el 18 nov. 2023
Thanks for taking the time to leave us a review. We appreciate the feedback

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Blue Team el 18 nov. 2023
Thanks for the rating.

2/10 Terrible

Ian

Le gustó: Limpieza, servicios
No le gustó: Personal y atención
They don’t give you what is advised Bar was closed during advertised opening times. No face washer No coffee other than instant for breakfast. Staff seemed to think it was too much trouble to respond to requests.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Blue Team el 6 dic. 2023
Thanks for the feedback. I will look into the issues raised.

6/10 Aceptable

Jacqui

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Blue Team el 13 nov. 2023
Thanks for taking the time to leave us a rating.

2/10 Terrible

KI FUNG

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
酒店隔音十分差,整晚聽到開關門聲,而且早餐不豐富!
Respuesta de Hotel Blue Team el 29 oct. 2023
Thanks for the feedback.

8/10 Bueno

Norman

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Blue Team el 24 oct. 2023
Thanks for the rating.

8/10 Bueno

Hanna

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
The hotel is old and you can see it. The breakfast was small but really good! There are a lot of stairs in the hotel. Everything was all in all good.
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Blue Team el 23 oct. 2023
Hi,Thanks for taking the time to leave us a review, we appreciate the feedback.

8/10 Bueno

Erin

Le gustó: Limpieza, personal y atención
Lovely hotel, a little old but room was spacious and bed comfy. In a great location. Pity they don’t utilise the common spaces more- it was all closed up at 6pm, even the bar!
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Blue Team el 23 oct. 2023
Hi,Thanks for the review and rating, we appreciate the feedback, our bar is currently under a revamp, we still sell drinks upon request.

6/10 Aceptable

Brenda

Viajó con su familia
Le gustó: Servicios
No le gustó: Limpieza
Very cool old hotel but not kept up and needs more cleaning
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Blue Team el 3 oct. 2023
Hi Brenda,Thanks for taking the time to write a review, we appreciate the feedback.

10/10 Excelente

Betty

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Blue Team el 14 oct. 2023
Thank you for taking the time to leave a rating.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Small, basic room
We stayed for one night. The room was small (and the bathroom minuscule!) but clean and comfortable. There was no milk provided for tea/coffee and the TV antenna was unplugged, so we had to spend some time working out how to get it working. The position of the TV over the bed was very awkward and a bit uncomfortable for watching TV. You wouldn't want to stay here if you were planning to spend much time in the room, but if you just needed somewhere to sleep and wash, it's perfectly adequate. The included self-service continental breakfast was decent, with a range of yoghurts, cereals, fruit, bread spreads and juices available. There was tea and coffee available but we didn't try it. The paperwork we received on checking-in said said the bar was open but it looked closed when we walked past. The walk from the hotel to the shopping area is quite steep, but not too far. There is a good coffee shop across the road and also the RSL for dinner. It's a very short drive to the local attractions.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Blue Team el 22 sept. 2023
Thanks for taking the time to leave us a review and rating, we appreciate the feedback.

10/10 Excelente

ellie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Hotel Blue Team el 22 sept. 2023
Thanks for the rating.

6/10 Aceptable

Liam

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Blue Team el 11 oct. 2023
Hi Liam,Glad you enjoyed your stay.

10/10 Excelente

Youssef

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Blue Team el 22 sept. 2023
Thank you for the rating.

10/10 Excelente

Daniel

I loved the character and old Charm of the motel. Absolutely beautiful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Blue Team el 20 sept. 2023
Hi Daniel,Thanks for the rating and review. We appreciate the feedback.

10/10 Excelente

Graeme

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were friendly and helpful. The property was clean and comfortable. It was a very pleasant place to stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Blue Team el 16 sept. 2023
Thank you for the rating and review. We look forward to welcoming you back, when next you are in the Blue Mountains.

8/10 Bueno

Stevie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very pleasant and helpful. Great location and not far to walk to the Main Street. RSL is just next door which is convenient for dinner. Beds were comfortable. It is an old heritage style building, which is beautiful and intriguing. If you prefer something more modern, this place might not be for you.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Blue Team el 6 sept. 2023
Hi Stevie,Thanks for the review, we appreciate the feedback. Glad you enjoyed your stay.

10/10 Excelente

Aida

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was spacious & stunning. Recommended!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Blue Team el 2 sept. 2023
Thanks for the rating and review, we appreciate the feedback, Hope to see you when next you visit the Blue Mountains.

10/10 Excelente

Masako

Se hospedó 3 noches en agosto de 2023
Respuesta de Hotel Blue Team el 31 ago. 2023
Thanks you so much for the rating. Glad you enjoyed your stay.

10/10 Excelente

Monica

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Blue team el 29 ago. 2023
Thanks for your review Monica! We hope to welcome you back next time you visit the Blue Mountains.

10/10 Excelente

Phillipa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lots of character
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Blue Team el 29 ago. 2023
Hi Phillipa,Was great having you stay with us, glad to hear you enjoyed Katoomba and our hotel, we are very fond of it as well.

8/10 Bueno

YUHSUEH

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
酒店房間有重新裝修 添置新衣櫃 浴室熱水爐無敵熱 不會斷熱 地毯和大廳保有古色古香的英式風格 早餐是簡單烤土司 水果 茶 咖啡 很乾淨
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Blue el 26 ago. 2023
Hi,Thank you for the lovely review, we appreciate the feedback.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family overnight stay
We stayed in room 25 which is a family room enough for 4 people. Located upstairs away from the traffic. The room itself is tidy, but the tables were a bit dusty. Since it's a family room, we found there were not enough amenities in the room. No spare toilet roll or tissues which should be stocked below the bathroom sink. We requested a spare toilet roll, but found the tissue box only had like 5 tissues left and by then, it was 11pm and no staff were around to replenish. Overall, all staff were friendly and the highlight was the free continental breakfast. It's better than expected, enough DIY hot drinks, cereals and toasts, milk etc. Also liked the fireplaces throughout downstairs to keep the hotel warm. Next door to the modern RSL club which had really delicious food (ate dinner there). Don't mind staying here again overnight if there are no other available modern hotels around at blue mountains.
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Blue & Cottages team el 15 ago. 2023
Thanks for your review. We're glad you enjoyed the hotel and complimentary continental breakfast. We do apologise there weren't enough amenities in your room, and glad we were able to fix the ones you were able to let us know about. We appreciate the feedback.We look forward to welcoming you back next time you visit the Blue Mountains.Kind regards, Hotel Blue & Cottages team

10/10 Excelente

anne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was great no croissants though good value
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Blue team el 10 ago. 2023
Thanks for your review Anne!We're glad you enjoyed the complimentary breakfast and hope to welcome you back next time you visit the Blue Mountains.

10/10 Excelente

Daniel

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
Really didn't know what to expect, first impression was not the best but when we got inside and to our room and took in the character of the building and realised how cool it was . Breakfast in the morning was good . Kids loved it
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Blue & Cottages team el 4 ago. 2023
Dear DanielWe are very glad to hear that you had such a wonderful experience staying at Hotel Blue.We look forward to welcoming you back next time you visit the Blue Mountains.Kind regards,Hotel Blue and Cottages team

10/10 Excelente

Anthony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lounge/bar room with Open fireplace
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Blue el 27 jul. 2023
Hi Nick,Thank you for taking the time to share with us your experience. WE are delighted you enjoyed the open fire and cosy lounge area. We look forward to welcoming you back in the near future.Kind regards,Hotel Blue and Cottages Team

8/10 Bueno

Hong

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Great location and Friendly Staff
Close to the most popular attractions and very convenient to the supermarkets & restaurants
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Blue el 27 jul. 2023
Hi Hong,Thank you for your feedback. We are pleased you enjoyed your stay with us in the Blue mountains and look forward to welcoming you back again in the near future.Kind Regards,Hotel Blue and Cottages team

8/10 Bueno

Lee

Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely ‘old world’ decor. Excellent breakfast. Convenient location to shops and a lovely, easy walk to Echo Point.
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Blue and Cottages team el 25 jul. 2023
Thanks for your wonderful review, Lee! We're do glad you enjoyed the charm of the hotel, the breakfast and the central location so you could enjoy all that Katoomba has to offer. We hope to welcome you back next time you visit the Blue Mountains!

10/10 Excelente

Heather

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Blue Team. el 14 ago. 2023
Thank you for taking the time to review your recent stay with us. We hope to welcome you back for another enjoyable stay in the near future.Kind regards,Hotel Blue and Cottages team

6/10 Aceptable

Kim Sin

Limited breakfast, no hot food
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Blue el 24 jul. 2023
Dear Kim,Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay.A hot breakfast would certainly be nice, but with limited staff we are unable to provide this service - so instead we provide a generous continental breakfast free of charge, we do hope you were able to enjoy it!Thanks again for your feedback.We look forward to welcoming you back again in the near future.Warm regards,Hotel Blue and Cottages team"

8/10 Bueno

Chloe

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Family of four really enjoyed our stay. The fireplace was lovely and enjoyed sitting by the fire and breakfast was great to be included. Room was clean and spacious. Will definitely come back.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Blue el 18 jul. 2023
Hi Chloe, Thank you for sharing your feedback with us. We are delighted you and your family enjoyed your stay with us at Hotel Blue and Cottages. We look forward to welcoming you and your family back again soon.Kindest Regards,Hotel Blue and Cottages team

8/10 Bueno

Lai Yun

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Comfort and clean
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Blue team el 16 jul. 2023
Thanks for your review Lai, we look forward to welcoming you back next time you visit the Blue Mountains!

8/10 Bueno

Darren

Viajó con su familia
Le gustó: Limpieza, personal y atención
Close to everything
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Blue team el 16 jul. 2023
Thanks for your review Darren, we look forward to welcoming you back next time you visit the Blue Mountains!

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Blue and Cottages team el 8 jul. 2023
Thanks for your 5/5 review, Matthew! We hope to welcome you back next time you visit the Blue Mountains.