Las calificaciones se basan en 711 reseñas verificadas

4,2 de 5
El 92% de los huéspedes lo recomiendan
4,2 Limpieza de las habitaciones
4,3 Servicio y personal
4,0 Comodidad de las habitaciones
3,7 Características del hotel
Reseñas verificadas de Expedia
3 de 5
por un pasajero verificado

Publicado el 17 feb. 2020 en Lastminute
No hot water next morning turned shower and tap on and nothing came out..
Comentario de la gerencia del hotel
3 mar. 2020 por Management and Staff, la gerencia del hotel
Hello, Thank you for your review Apologies for the water and have now got this fixed. Thank you for letting us know to help improve our services. Kind regards
2 de 5
por un pasajero verificado de Sydney

Publicado el 16 feb. 2020
The hot water kept cutting out. Cold showers in the blue mountains are gruelling! The manager seemed annoyed at our predicament and appeared unable to understand or fix the problem. Won’t be staying there again.
Comentario de la gerencia del hotel
3 mar. 2020 por Management and Staff, la gerencia del hotel
Hello John Thank you for your review Apologies for the water cutting out and have now got this fixed. Thank you for letting us know to help improve our services. Kind regards
3 de 5
por un pasajero verificado de South Coast NW

Publicado el 11 feb. 2020 en Wotif
Room was drafty with gaps where air con was fitted. Only 2 major TV channels. Curtains were old and shredded. Cramped bathroom.
Comentario de la gerencia del hotel
3 mar. 2020 por Management and Staff, la gerencia del hotel
Hello Thank your for your review as this helps us improve. Much appreciated Kind regards
5 de 5
por un pasajero verificado de Central Coast

Publicado el 28 ene. 2020 en Wotif
The buffet breakfast is simple but sufficient. Staff are friendly.
Comentario de la gerencia del hotel
28 ene. 2020 por Equeva Team, la gerencia del hotel
Thank you so much! We look forward seeing you again!
5 de 5
por un pasajero verificado

Publicado el 24 ene. 2020 en Orbitz
No receptionist was a little confusing but figured it out and it was all bood
Comentario de la gerencia del hotel
25 ene. 2020 por Equeva Team, la gerencia del hotel
We apologise for any inconvenience we have caused due to unforeseen circumstances, but we always aim to improve, so thank you for your feedback!
5 de 5
por un pasajero verificado de Orange

Publicado el 18 ene. 2020 en Wotif
The location was good. The room was lovely and breakfast was good.
Comentario de la gerencia del hotel
25 ene. 2020 por Equeva Team, la gerencia del hotel
Thank you for such a lovely feedback Melissa, much appreciated.
3 de 5
por un pasajero verificado

Publicado el 1 ene. 2020
The room was big and cleanish, the room need to be aired and the aircon was very noisy
Comentario de la gerencia del hotel
25 ene. 2020 por Equeva Team, la gerencia del hotel
Thank you for your review Anon! We really appreciate your feedback as there is always room for improvement, and we hope the next time you visit us we will provide you with a better experience.
4 de 5
por un pasajero verificado de Sydney

Publicado el 10 dic. 2019
The room was clean and tidy. The staff was friendly. The breakfast was good. A very relaxing weekend away from Sydney.
Comentario de la gerencia del hotel
11 dic. 2019 por Management Team, la gerencia del hotel
Hello Rosie, Thank you so much for your kind review! we are very glad you've enjoyed your stay. We look forward to seeing you again!
4 de 5
por un pasajero verificado

Publicado el 3 dic. 2019 en Hotels
Comentario de la gerencia del hotel
4 dic. 2019 por Management Team, la gerencia del hotel
Thank you for your review
5 de 5
por un pasajero verificado

Publicado el 29 nov. 2019 en Wotif
Comentario de la gerencia del hotel
4 dic. 2019 por Management Team , la gerencia del hotel
Thank you for your review