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Opiniones sobre Katoomba Town Centre Motel

3.5 out of 5
Katoomba Town Centre Motel
218 Katoomba Street, Katoomba, NSW

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 346 de 886 opiniones" "
Evaluación: 8 - Bueno. 376 de 886 opiniones" "
Evaluación: 6 - Aceptable. 131 de 886 opiniones" "
Evaluación: 4 - Mediocre. 26 de 886 opiniones" "
Evaluación: 2 - Terrible. 7 de 886 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

7,6/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Graham

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Maksim

Se hospedó 2 noches en abril de 2024
Respuesta de Reception el 17 abr. 2024
Dear Maksim,We are sorry to hear that you didn't enjoy your stay as we would hope for. Without any details it is hard to address any issues you may have experienced.

10/10 Excelente

Aida

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Reception el 5 abr. 2024
Dear Aida,Thank you very much for leaving us a generous rating and review of your stay.

6/10 Aceptable

Peter

Se hospedó 2 noches en marzo de 2024
Respuesta de Reservations el 17 abr. 2024
Dear Peter,Thank you for taking the time to rate your stay with us. We hope to welcome you back someday

8/10 Bueno

Lucas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient as there are two major supermarkets across the road. Many food options nearby. It is only a five minutes drive to Scenic World. Room is spacious but a little old.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservations el 27 mar. 2024
Dear Bruce,Thank you for leaving a lovely rating of your time with us. We hope to welcome you back again someday to the Katoomba Town Centre Motel

8/10 Bueno

Anthony

Viajó con su pareja
Le gustó: Personal y atención
The property was comfortable and conveniently situated in the heart of the town; close to shops, eateries, supermarkets and local sights. The drawbacks - the room had a musty odour and car space in front of room was too small making it awkward to get us and our luggage in and out of the car.
Se hospedó 3 noches en febrero de 2024
Respuesta de Reservations el 6 mar. 2024
Dear Anthony,Thank you for leaving a positive review of your stay! We hope to see you stay with us once againKind regards

10/10 Excelente

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Everything was great the staff were fantastic nothing was a bother the only downside was the carpark and driveway badly need to be resurfaced due to large pot holes.
Se hospedó 3 noches en enero de 2024
Respuesta de Reservations el 17 ene. 2024
Dear Peter,Thank you for leaving a lovely review of your stay. We hope to see you stay with us once againKind regards

8/10 Bueno

Dan

Viajó en grupo
Le gustó: Limpieza, personal y atención
Happy
Solid place - good location - simple and easy
Se hospedó 1 noche en enero de 2024
Respuesta de Reservations el 17 ene. 2024
Dear Dan, Thank you for leaving a positive rating of your stay with us! We hope to see you stay with us once againKind regards

6/10 Aceptable

Alesha

Viajó con su familia
No le gustó: Limpieza
This property has a great location very central to everything. The bed was uncomfortable, no room service provided for multiple night stay. No soap for the shower, however was provided when asked for. Has small kitchenette but no dishcloth or tea towels to clean up dishes once used. Office hours are not friendly for travellers not open till 9am and closes at 5.
Se hospedó 2 noches en enero de 2024
Respuesta de Reservations el 17 ene. 2024
Dear Alesha,Thank you for leaving a detailed review of your stay with us. Your feedback helps us improve our service. We hope to see you stay with us once again for a better experienceKind regards

6/10 Aceptable

Glenis

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Very run down needs a revamp
Se hospedó 1 noche en enero de 2024
Respuesta de Reception el 12 ene. 2024
Dear Glenis,Thank you for leaving us a review and rating of your stay, we appreciate your feedback and are eventually looking forward to a renovation of our property in the near future.

8/10 Bueno

M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Reservations el 10 ene. 2024
Dear M,Thank you for leaving a positive rating of your stay with us. We hope you were comfortable and we look forward to seeing you stay with us again somedayKind regards

6/10 Aceptable

Diana

Viajó con su pareja
Le gustó: Limpieza, servicios
No le gustó: Personal y atención
This a basic 3 star motel in need of some TLC. Our room had an extra single bed and was huge; there was a microwave and some plates etc and a small table to eat from; the bed was comfy. That was the best. The paint work and carpet had seen better days, the bathroom sink leaked, there was no bath mat provided, our room wasn't serviced (did we have to hang the provided notice on the door?) and the armchair had a broken leg. For Katoomba it was a reasonable deal, but only just.
Se hospedó 2 noches en enero de 2024
Respuesta de Reservations el 10 ene. 2024
Dear Diana,Thank you for leaving a detailed review of your stay, as this helps us improve our service. We hope to see you stay with us once againKind regards

10/10 Excelente

Troy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Reservations el 10 ene. 2024
Dear Troy,Thank you for leaving a positive rating of your stay! We hope to see you stay with us once againKind regards

8/10 Bueno

Guy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Reservations el 2 ene. 2024
Dear Guy,Thank you for kind rating of your stay. We hope to see you stay with us once againKind regards

8/10 Bueno

Philip

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reservations el 2 ene. 2024
Dear Philip,Thank you for kind rating of your stay. We hope to see you stay with us once againKind regards

6/10 Aceptable

Tracy

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en noviembre de 2023
Respuesta de Reservations el 2 ene. 2024
Dear Tracy,Thank you for taking the time to leave a rating of your stay. We hope to see you stay with us once againKind regards

10/10 Excelente

Tamara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is older but we found it very clean and comfortable. The shower was amazing and noise from the neighbors minimal. It sits at the bottom of the main street in town so all the shops, restaurants, and grocery stores are very walkable. The 3 Sisters were a quick drive down the hill but farther than I wanted to walk. We opted in for a hot breakfast that was served at The Metropole Hotel, which was ok and very filling. The next day we walked across the street to Aldi and picked up yogurt and fresh fruit. All in all we'd happily stay there again!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Reservations el 5 dic. 2023
Dear Tamara, Thank you for leaving such a kind and positive review of your stay. We would love to see you stay with us once againKind regards

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Great location
The location is in the middle of town is great. When we reached motel after 5+ pm, we found the reception dark. The reception hours are stated on the front door but not updated in Hotels.com. A staff who was leaving told us what to do for check in. Getting the key was quick. The room allocated to us had a constant squeaking sound coming from the smoke detector. So we reported this matter via the intercom. The person arranged for a staff to check. The staff came to check and offer to change our room to another. The new room was a family room with a kitchenette.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations el 29 nov. 2023
Dear Sook May Lim,Thank you for taking the time to leave a review of your stay. We are glad to hear that our staff were accommodating during your stay with us. We hope to see you stay with us again in future.Kind regards

4/10 Mediocre

Michael

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the property was dirty and needed repairs air conditioner did not work, there was noises coming from some sort of mechanical device all night outside the rear window
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations el 29 nov. 2023
Dear Michael,Thank you for taking the time to leave a review, as your feedback helps us improve our service. We hope to see you stay with us again, please call us to receive 10% off your next stay with us as a small compensationKind regards

8/10 Bueno

?

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
初めてモーテルと言う所に泊まって様子が分からなかったのですが、泊まってみるとよく出来ていて、車からの荷物の積み下ろしも楽でキッチンもあり、食器フォークナイフも付いていて、しかも食器洗いの洗剤までついてて快適 車があると非常に使いやすいシステムだと思いました また機会があれば使いたいと思います
Se hospedó 3 noches en noviembre de 2023
Respuesta de Reservations el 29 nov. 2023
Dear Hiroshi Sawamura,Thank you for leaving a detailed and positive review of your time with us. We would love to see you stay with us again in future!Kind regards

8/10 Bueno

Ian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very concerned with guest experience and comfort. Retro but comfortable and welcoming style fis to heritage township.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reservations el 16 nov. 2023
Dear Ian,Thank you for leaving a kind review of your stay. We are glad to hear of your time with us and we hope to see you stay with us againKind regards

8/10 Bueno

Patrick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pros: Not super modern looking but it was good and served the purpose. Clean, easy parking, kettle/fridge/microwave, easy check in with code texted for lock box, smart tv with streaming options, great location. Cons: doors slammed heavily/loudly if not careful, no dish soap for dishes, no bed sheet under the quilt (never seen that before at a hotel).
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reservations el 16 nov. 2023
Dear Patrick,Thank you for taking the time to leave a detailed review of your stay. We hope to see you stay with us once again!Kind regards

6/10 Aceptable

Lois

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reception el 11 nov. 2023
Dear Lois,Thank you for leaving us a rating from your stay.

10/10 Excelente

janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Reservations el 8 nov. 2023
Dear Janice, Thank you for leaving such a positive rating of your stay. We are glad to hear of your comfortable experience and we hope to see you stay with us once again Kind regards

8/10 Bueno

David

Se hospedó 2 noches en noviembre de 2023
Respuesta de Reservations el 29 nov. 2023
Dear David,Thank you for leaving a kind rating of your stay. We look forward to seeing you stay with us again in futureKind regards

8/10 Bueno

Winston

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Reservations el 1 nov. 2023
Dear Winston,Thank you for leaving a positive rating of your stay. We hope to see you stay with us once againKind regards

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well priced accommodation in the middle of Katoomba. Helpful and friendly staff.
Se hospedó 2 noches en octubre de 2023
Respuesta de Reservations el 1 nov. 2023
Dear John,Thank you for leaving a positive rating of your stay. We hope to see you stay with us once againKind regards

8/10 Bueno

Carole

No le gustó: Estado de la propiedad e instalaciones
Comfortable bed but room I was allocated lit by outside lighting all night. Very old kitchen and bathroom. The property is inexpensive but this is reflected in the quality of the accommodation. Very noisy pipes when adjoining room using bathroom.
Se hospedó 2 noches en octubre de 2023
Respuesta de Reservations el 1 nov. 2023
Dear Carole,Thank you for leaving a positive rating of your stay. We hope to see you stay with us once againKind regards

6/10 Aceptable

Joyce

For the price it had everything we needed. Very convenient on Main Street. Limited front desk time, room was adequate but needed tlc, drapes in bad shape, nice to have balcony. Bbq available but not clean. Laundry room but no machine for correct change and front desk didn’t know what coins were needed and gave me what wouldn’t fit in machine. No soap available to purchase in machine. Laundromat across the road and grocery stores around the corner.
Se hospedó 3 noches en octubre de 2023
Respuesta de Customer Service el 25 oct. 2023
Dear Joyce,Thank you for taking the time to leave us a review of your stay with us, we appreciate the additional feedback on the experience regarding the hotels laundry facilities and we are currently investigating a solution.Thank you and we hope we may welcome you back to stay with us again

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de Reception el 13 oct. 2023
Dear Richard,Thank you for leaving us a generous review and rating of your stay with us.

10/10 Excelente

Mrunal

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice and pleasant stay
Stay was very good and comfortable. Value for money on one of the long weekend.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations el 1 nov. 2023
Dear Mrunal,Thank you for leaving a positive rating of your stay. We are glad to hear of your comfortable experience and we hope to see you stay with us once againKind regards

8/10 Bueno

Craig

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was clean and comfortable and reasonably priced. Although older style the property was well maintained. Friendly staff at Reception. I would recommend to stay here.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations el 12 sept. 2023
Dear Craig,Thank you for taking the time to write a kind review of your stay with us. We hope to see you stay with us againKind regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reservations el 12 sept. 2023
Dear Guest,Thank you for your kind rating. We hope you will stay with us again in the futureKind regards,

8/10 Bueno

Kenneth R

Se hospedó 2 noches en agosto de 2023
Respuesta de Reservations el 5 sept. 2023
Dear Kennth,Thank you for leaving us a rating of your stay

10/10 Excelente

Peter, Daleys Point

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have stayed at the Town Centre Motel on numerous occasions and although it may not be a modern facility it is always very clean and the staff very pleasant.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations el 5 sept. 2023
Dear Peter,Thank you for leaving us a generous rating and review of your stay.We look forward to welcoming you back to stay with us again in the future.

10/10 Excelente

Barry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Reservations el 5 sept. 2023
Dear Barry,Thank you for leaving us a rating and review of our stay,

10/10 Excelente

Lois

Se hospedó 2 noches en julio de 2023
Respuesta de Reservations el 5 sept. 2023
Dear Lois,Thank you for leaving us a generous rating and review of your stay,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations el 5 sept. 2023
Thank you for leaving us a generous rating

10/10 Excelente

amanda

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great spot - will be back
Great location, easy checkin and check out, quiet, clean - everything you need for a stay in Katoomba.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations el 5 sept. 2023
Dear Amanda Thank you for leaving us a generous rating and review of your stay

6/10 Aceptable

Garry

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Handy location, walk to shops and restaurants. Budget rates but you get what you pay for. Hasn't had money spent on property for a long time. No electric blanket as advertised, no hair dryer, air cond barely warms the room, no soap holder in shower, tap in shower fell apart, WiFi is terrible, not enough power points in kitchenette. Grubby marks where fittings have changed.
Se hospedó 2 noches en agosto de 2023
Respuesta de Reservations el 12 sept. 2023
Dear Garry,Thank you for taking the time to review your stay with us. We appreciate the feedback and we hope that you choose to stay with us againKind regards,

8/10 Bueno

Julie

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
I stayed here for five days, it's in a great spot, close to shops and attractions. I'm not used to living in an apartment block, so slamming doors, noises from others in close proximity is not something that I'm used to.
Se hospedó 5 noches en agosto de 2023
Respuesta de Reception el 15 ago. 2023
Dear Julie,Thank you for leaving us a review and rating of your stay, we appreciate the additional feedback on your experience.

10/10 Excelente

Daniel

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Got help when we needed it
Se hospedó 2 noches en agosto de 2023
Respuesta de Reception el 15 ago. 2023
Dear Anonymous,Thank you for leaving us a review of your stay we are glad that you found immediate assistance promptly.

8/10 Bueno

Hugh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Well located.
Well located, easy access and parking.
Se hospedó 3 noches en julio de 2023
Respuesta de Reservations el 6 ago. 2023
Hi Hugh, Thank you for your review, we hope to see you again in the future.

6/10 Aceptable

Walter

Viajó con su familia y niños pequeños
No le gustó: Estado de la propiedad e instalaciones
The property needs significant maintenance, one of chairs in the room had a broken leg, the toilet cistern ran off and on all night.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations el 6 ago. 2023
Hi Walter, Your feedback is appreciated and will be passed to the relevant team members for follow up.

10/10 Excelente

Ann

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Jack at the front desk is awesome! What a wonderful presence.
Se hospedó 1 noche en julio de 2023
Respuesta de Reservations el 2 ago. 2023
Thank you Ann for your positive review! We look forward to having you stay with us again

6/10 Aceptable

Victoria

Le gustó: Personal y atención
Se hospedó 2 noches en julio de 2023
Respuesta de Reservations el 19 jul. 2023
Dear Victoria,Thank you for your kind rating of your stay with us

8/10 Bueno

Jacinta

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The rooms have everything you need to make your stay comfortable, in room heaters, extra blankets, as well as a small kitchenette inlduing microwave, kettle, and sink. It is literally in the heart of town so easy to walk to all the shopping and dining.
Se hospedó 2 noches en junio de 2023
Respuesta de Reservations el 19 jul. 2023
Dear Jacinta,Thank you for your positive review and kind rating of your stay with us. We appreciate your feedback and hope to see you stay with us again

8/10 Bueno

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2023
Respuesta de Reservations el 19 jul. 2023
Dear Patricia,Thank you for your kind rating

10/10 Excelente

Kenneth R

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great Town Centre Motel.
The convenience of this motel is its biggest feature. Right next to town. Next is the rooms are a good size. Our room 28 had a problem with the curtains not fitting properly so cold was seeping into the room constantly. Beds were comfortable and having the extra for our daughter was a bonus. I would recommend this hotel to anyone.
Se hospedó 6 noches en junio de 2023
Respuesta de Reservations el 19 jul. 2023
Dear Kenneth,Thank you for your review and kind rating of your stay. We appreciate the additional feedback and we hope to see you stay with us again